About the job: Key responsibilities: 1. Track delivery SLAs, order fulfilment, issue resolution, client expansion, and overall client satisfaction 2. Monitor day-to-day operations via dashboards and coordinate with internal ops, tech, and city teams to resolve delivery hiccups swiftly 3. Build strong, proactive relationships with client POCs, share performance insights, work on account growth, and ensure client retention 4. Identify process bottlenecks and push for operational improvements while working closely with warehouse and delivery teams to ensure seamless execution 5. Prepare weekly and monthly reports on account performance Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-20 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: MS-Excel, Client Relationship Management (CRM), Client Relationship, Effective Communication and Customer Support About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.
Job description About Us Zippee improves customer loyalty & RTOs for India’s top consumer brands by enabling Quick Commerce on their websites. Brands connect their online store to our platform in just a few clicks & can kickstart 2-Hour/Same-Day Delivery for consumers through our dark store network across India. Our team comprises folks from Reliance Retail, Zomato, Blinkit, Retention Science, and institutions like Hindu College, BITS Pilani, and the University of Southern California. We are well-funded by VCs & founders of India's biggest unicorns. Learn more at www.zippee.delivery Job Description We're expanding our HR team with a Human Resource Executive (3-6 years of experience) to make Zippee: The Best Place to Work At. You will implement strategies to recruit, hire, onboard, train, motivate, and exit employees. An incredible opportunity to drive meaningful impact at a VC-backed Quick Commerce startup. This is an in-person role in a high-pressure startup environment in Gurgaon. Bonus points: If you have prior HR experience at a logistics, warehousing, or quick commerce company. Responsibilities Lead end-to-end HR function and work with Management to create a rockstar, inclusive, and high-performing culture. Design JDs, interview questions, and assessments to reflect each position’s requirements. Coordinate with Hiring Managers to recruit and onboard new hires across levels. Source candidates through online platforms and professional networks. Lead employer branding and employee engagement initiatives. Conduct performance reviews and provide feedback to the Management. Manage Payroll and benefits for employees. Helped management forecast quarterly and annual hiring needs. Qualifications A Master's degree or MBA in Human Resources is preferred. 2-6 years of experience in Human Resources, Recruiting, and Talent Acquisition (preferably at a startup). Attention to detail and good judgment. Ability to work with diverse stakeholders and thrive in a dynamic startup environment. Excellent communication, analytical skills, and strong influencing skills. Benefits Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era. Annual company retreat. Growth. Show more Show less
About Us: Zippee is India's #1 Quick Commerce Logistics platform for consumer brands. Brands connect their online store to our platform in just a few clicks to kickstart 30-Min/120-Min/Same-Day Delivery for consumers through our dark store network across India. Our team is ex. Zomato, Retention Science, Blinkit, Oracle, and institutions like Hindu College, BITS Pilani, and the University of Southern California. We are well-funded by VCs & founders of India's biggest unicorns. Learn more at www.zippee.delivery Job Description: We're looking for a rockstar Technical Program Manager with 3-6 years of relevant experience, preferably in B2B SaaS or Quick Commerce/Logistics. Exciting ground-floor opportunity for someone who values ownership, a close-knit team, personal growth, & helping scale an early high-growth startup. Responsibilities: Own and lead high-impact, cross-functional projects end-to-end: from scoping to execution. Play a key role in technical solutioning: understanding business requirements and stitching together logistics systems to create scalable functional flows. Work with internal teams (engineering, ops, product) and external partners to ensure seamless integration and rollout of technical solutions. Solve problems across last-mile delivery, warehousing, real-time tracking, and quick commerce enablement. Requirements: 3+ years of experience in program management, product, or system integration roles in tech or logistics companies. Strong technical thinking — you don't need to code, but you must understand how systems work and talk to each other (APIs, webhooks, basic system architecture, etc). Excellent logical reasoning and ability to learn new tools or domains quickly. Must thrive as a self-starter in a dynamic, high-pressure startup environment. Benefits: Opportunity to be part of a tight-knit rocketship in quick commerce. Annual company retreat. Growth
Key Responsibilities Handle invoice ageing Regular payment tracking of all clients Payment follow-ups on a daily basis Follow-up on overdue accounts Maintain proper records of client transfers Account reconciliation About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.
As a part of this role, you will be responsible for handling invoice ageing, following up on overdue accounts, maintaining proper records of client transfers, and performing account reconciliation. You will play a crucial role in ensuring the smooth financial operations of the company. The company you will be working for, Zippee, is India's 1st quick commerce logistics platform for e-commerce brands. Zippee enables brands to seamlessly connect their online stores to its network of dark stores and last-mile fleets across India, facilitating quick commerce. This innovative approach not only enhances customer loyalty but also optimizes logistics costs and reduces RTOs. Zippee is well-supported by venture capitalists and the founders of India's largest unicorns. Join us in revolutionizing the e-commerce logistics landscape.,
Job Description: We're looking for a talented & experienced Assistant City Lead (Operations)- Special Projects in Hyderabad. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee 30-Min/60-Min Delivery operations across multiple dark stores in Hyderabad. Manage all dark store/delivery fleet teams along with the launch of new dark stores across Hyderabad, as per the expansion plan. Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth across Bangalore. Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in 30-Min/60-Min/Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 4-8 years of Operations/Supply Chain Management experience, at Quick Commerce/ Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
Job Description: We're looking for a passionate Key Account Manager (Customer Success) who'll launch India's biggest Ecommerce/D2C brands as Zippee customers & help them grow. You'll proactively partner with customers to ensure their success ( while working cross-functionally to drive revenue & deliver on critical objectives). Ideal candidate will have strong analytical skills, thrive as a self-starter in an early-stage environment, & drive high-level strategic discussions. This is an in-person role at our Gurgaon HQ & you must be based in Delhi NCR. What you will do: Handover of accounts from Partnerships to ensure successful launch and growth of the brand. Drive value of our Quick Commerce Logistics platform to customers & be their point of contact to achieve business goals. Influence customer lifetime value through higher product adoption, customer satisfaction, and overall CSAT scores. Help guide Product Roadmap by ensuring that Brand Requirements & Product Feedback are being captured. Help grow revenue pipeline by closing Expansion Opportunities and Renewals (up-selling & cross-selling) Help troubleshoot, escalate, and ensure quick resolution. Identify at-risk customers & leverage response strategies to mitigate churn. Work with brands to produce testimonials, marketing assets, and case studies. Qualifications 3-6 years of relevant Key Account Management/Customer Success experience. Strong communication, objection handling, & persuasion skills. Experience working with customers on metrics like CSAT, NPS, LTV, Adoption, Churn, Customer References. Ability to prioritize & manage multiple projects at once. Strong desire to work in a fast-paced, entrepreneurial environment. A people person with integrity & no ego. Bonus points if you have: Prior customer-facing (customer success, account management) experience in B2B SaaS/Logistics tech/D2C enabler companies. Managed accounts of Indian D2C brands/CXOs. What you will get Be part of a small tight-knit team building India's fastest-growing Quick commerce logistics Startup. Unlimited fun & learning Annual company retreat Growth Opportunities
About the job: Zippee is looking for a talented tech support executive to solve real-time operational and technical issues faced by our internal teams and brand partners. You'll play a critical role in ensuring our tech-enabled logistics operations run smoothly across India by working closely with WMS platforms and internal stakeholders. This is an incredible 0-1 opportunity to drive meaningful impact at a high-growth VC-backed Quick Commerce startup. Key Responsibilities: A. Technical support: 1. Serve as the first line of tech support for internal teams and brand customers 2. Troubleshoot issues related to order syncing, last-mile tracking, inventory mismatches, WMS errors, etc. 3. Liaise with SaaS providers for escalations, configuration, and performance issues 4. Maintain issue logs and work with tech/product teams to drive long-term fixes B. Onboarding & training: 1. Support brand onboarding and ensure smooth WMS integration 2. Train users on key workflows and basic troubleshooting Requirements: 1. 1-3 years of experience in technical or operations support (e-commerce, logistics, or SaaS preferred) 2. Mandatory: Hands-on experience with WMS platforms like EasyEcom, Unicommerce, Vinculum, or similar 3. Strong problem-solving ability and clear communication skills 4. Comfortable working in a fast-paced, startup environment 5. Bonus: Familiarity with APIs, debugging, or basic SQL. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,80,000 /year Experience: 1 year(s) Deadline: 2025-08-22 23:59:59 Other perks: Informal dress code, Health Insurance Skills required: E-commerce, Operations, Inventory Management, Enterprise Resource Planning(ERP), Customer Support, Logistics Management and Warehouse Management About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.
Job Description: We're looking for a talented & experienced Dark Store Manager - Operations in Chennai. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee 30-Min/60-Min Delivery operations across multiple dark stores in Chennai. Manage all dark store/delivery fleet teams along with the launch of new dark stores across Chennai, as per the expansion plan. Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth across Chennai. Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in 30-Min/60-Min/Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 2-6 years of Operations/Supply Chain Management experience, at Quick Commerce/ Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
About Zippee : Zippee is building India’s #1 Quick Commerce Logistics for consumer brands. Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California. We’re backed by VCs & founders of India's biggest unicorns like Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), Prashant Pitti (easemytrip). Job Description : We’re hiring a sharp, detail-obsessed Analyst- Founders Office to keep our fast-scaling Quick Commerce rocket ship running smoothly. You’ll streamline internal processes like asset tracking, travel ops, and expense management, and ensure high-priority projects don’t fall through the cracks. If you love being a generalist, fixing chaos and thrive under pressure — this is for you. This is an onsite role based at our Gurgaon HQ. Responsibilities: Operations • Run and refine processes: asset, vendor, travel, and expense management • Plug inefficiencies and keep daily ops razor-sharp Project Management • Drive tracking, follow-ups, and closure of key initiatives • Assist city teams with new project rollouts & dark store launches across India Stakeholder Management • Coordinate with internal teams & vendors for seamless execution • Keep leadership updated and unblock roadblocks proactively Requirements: • 0–3 yrs in ops, strategy, or project management roles • Strong ownership, hustle mindset, multi-tasking and communication skills • Willingness to work in a high-pressure startup environment. • Excel / Google Sheets proficiency • Able to handle sensitive data with integrity & discretion • Bachelor’s or MBA from a top-tier institute (preferred) Benefits: • Work with the Founder’s Office at India’s fastest-growing quick commerce startup • Real ownership from Day 1 • Fast, no-bureaucracy culture that rewards speed and sharp execution • Be part of a small, tight team solving real problems at scale
Key Responsibilities Launch: Use data to analyze and evaluate high-potential dark store expansion opportunities in sync with the partnerships team Collaborate with the real estate team to scout, negotiate, secure sites, and initiate setup Design layouts, racking, staging zones, and ensure infra readiness Go-to-market (GTM): Build the supply-chain network design from scratch Own and execute the city launch playbook across infra, staffing, setup, last-mile delivery, and SOPs Coordinate closely with internal (tech, partnerships, finance, Ops, HR, real estate) and external stakeholders to keep launch timelines on track and drive strategic initiatives Team building: Build high-performance ground teams from scratch in every new city Onboard dark store associates and delivery partners in sync with HR team, while embedding Zippee’s fast-paced, ownership-first culture Set up scalable performance processes Operational excellence: Build and manage go-live scorecards and launch checklists Set up MIS, dashboards, and operational reporting Own and track city-level P&L through the launch cycle Process excellence: Solve operational issues and ensure all SOPs are running smoothly post-launch About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.
Selected Intern's Day-to-day Responsibilities Include Perform data validation, cleaning, and management Execute reconciliation of financial or operational data Utilize advanced MS Excel functions for data analysis and reporting Manage day-to-day operations and ensure process efficiency About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.
We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Siliguri. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations in Siliguri. Manage FC/delivery fleet teams in Dagapur FC, Siliguri, West Bengal. Work closely with our customers (D2C/E-Commerce Brands) and support them in growth. Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Vadodara. Incredible yet challenging opportunity to work with the Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations in Vadodara while managing dark store/delivery fleet teams at our FC. Work closely with our customers (D2C/E-Commerce Brands) and support them in growth. Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, last-mile vendor partnerships, COD management, safety, and security. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your FC team to scale to profitability. Qualifications: 5-8 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
We're looking for a talented & experienced Warehouse Manager - FC Operations in Nashik. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations in Nashik. We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Nashik. Work closely with our customers (D2C/E-Commerce Brands) and support them in growth. Own all aspects of Warehouse FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 4-9 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
We're looking for a talented & experienced Warehouse Manager for FC Operations in Surat. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations in Surat. Manage dark store/delivery fleet teams in Saroli FC. Work closely with our customers (D2C/E-Commerce Brands) and support them in growth. Own all aspects of Warehouse FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, last-mile vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies like Xpressbees, ekart, Delhivery, EcomExpress, Blinkit, etc. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities
We are seeking a proactive and detail-oriented Executive in our RE & Facility Management team to manage and expand our network of Dark Stores across India , ranging from 200 sq. ft. to 20,000 sq. ft. This role involves scouting, identifying, evaluating, and signing new properties, maintaining existing sites, handling landlord escalations, and ensuring operational compliance. The ideal candidate will have strong broker networks, excellent negotiation skills, and experience managing multiple properties across geographies. This is an in-person role at our Gurgaon HQ with extensive on-ground travel pan-India & you must be based in Delhi NCR. What you will do: Property Identification & Acquisition: Scout and shortlist dark store properties across India (20020,000 sq. ft.) that meet business and client requirements. Broker & Market Network: Build and maintain a strong network of brokers, agents, and landlords to support rapid expansion in multiple cities. Site Visits & Hygiene Audits: Travel extensively to visit existing dark stores to ensure hygiene, compliance, and operational standards are being met. Client Requirement Alignment: Ensure all newly acquired properties are compliant with zoning, legal, and operational requirements as per client specifications. Landlord Relationship Management: Serve as the primary point of contact for landlords; manage and resolve any escalations related to lease, rental payments, or property disputes. Rental Coordination: Work closely with the finance team to ensure all rental payments are processed on time and documentation is complete. Regulation & Compliance Oversight: Ensure all dark stores comply with local rules, building regulations, and safety standards. Documentation & MIS: Maintain a centralized, updated database of all dark store properties, agreements, key contacts, and inspection records. Periodic Site Checks: Conduct routine checks across all operating dark stores to ensure upkeep and flag any operational or structural concerns. Qualifications: 1-3 years of experience in real estate acquisition, site operations, or property management Strong understanding of warehousing, commercial leasing, or retail expansion Excellent broker and landlord connect PAN India Willingness to travel extensively across the country Strong negotiation and documentation skills Ability to manage multiple projects and cities simultaneously Working knowledge of commercial lease terms, property due diligence, and compliance Proficient in maintaining detailed property records and reports Bonus Points if you have: Experience in dark store, warehousing, or retail expansion roles Bachelor's degree in Real Estate, Business, Operations, or a related field Familiarity with quick commerce, grocery, or fulfillment sectors What you will get Be part of a small, tight-knit team building India's fastest-growing Quick commerce logistics network. Unlimited fun & learning Annual company retreat Growth Opportunities Collaborative role across operations, finance, and leadership.
Job Description: We're looking for talented Software Engineers (Backend) in our Engineering team to build Zippee's tech platform from the ground up. An incredible 0-1 opportunity to work directly with leadership & drive meaningful impact at a high-growth VC-backed quick commerce startup . In Person role at our Gurgaon HQ (must be based in Delhi NCR). What you will do: As a backend developer at our fast-growing startup, youll play a key role in designing, building, and maintaining robust backend services that power our core products and operations. Youll work closely with product, engineering, and operations teams to deliver scalable APIs and data systems, troubleshoot technical challenges, and continuously improve reliability and performance. Qualifications: Bachelors degree in Computer Science, Software Engineering, or a related field from a top or accredited college. 1-2 years of core backend experience at a SaaS/B2B tech company or startup. Working knowledge of Python, RESTful APIs, RDBMS, Django, MySQL, K8S and AWS concepts. Self-starter with strong problem-solving skills & ability to learn quickly. Excellent communication and teamwork skills. A passion for technology and a desire to hustle it out in a fast-paced startup environment. A people person with gratitude & integrity. Bonus points if you have: Prior knowledge/working experience with software products in Quick Commerce, Logistics, E-commerce SaaS, Warehousing, etc. Prior experience with version control systems (e.g., Git). What youll get: Dynamic & collaborative startup culture where your ideas are valued. Be part of a VC-backed startup passionate about empowering consumer brands in the quick commerce era. Hands-on experience working on real projects that impact business. Mentorship & guidance from top industry experts. Annual Company Offsite. Opportunity to learn & grow faster.
We're looking for several talented Dark Store Operations Managers in Pune Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is an in-person role at our dark store, and you must be based near Wadgaon Sheri. Role & responsibilities: Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Pune Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth. Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders). Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management. Help create a rockstar culture amongst the team to scale to profitability. Qualifications: 3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies. MUST have strong communication & team management skills You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc. You must have a local network of dark store/warehousing/operations/last-mile delivery associates.
We're looking for talented & experienced Operations Executive- Dark Store Operations in Hyderabad. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations across dark stores in Hyderabad. Manage all dark store/delivery fleet teams along with the launch of new dark stores across Hyderabad, as per the expansion plan. Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth. Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 2-6 years of Operations/Supply Chain Management experience, at Quick Commerce/ Ecommerce warehousing/logistics companies. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities