Join our agile and growing team as a US Client Success & Sales Support Associate, where you'll play a critical role in bridging time zones, managing client touch points, and driving business efficiency. As the point-of-contact for US clients/vendors during US hours, you will schedule sales calls, follow-ups, and maintain CRM hygiene. Additionally, you will prepare sales decks, MIS reports, and support the sales lead/founders. Your role will also involve assisting with the onboarding of US clients, managing compliance, and communication, as well as drafting SOPs for customer shipment profiles (air/sea/other). In terms of stretch goals, you will be expected to build and update a database of US shippers/importers/vendors, pre-qualify leads for senior sales/founder follow-up, and research and report on trade trends & funnel performance. The ideal background for this role includes a customer-focused mindset, strong written & spoken English skills, detail-oriented and organized work approach, and prior experience in logistics, Freight Forwarding sales coordination, or client success is a plus. EXIM Transtrade, a leading 3PL logistics company, offers end-to-end, customized logistics and supply chain solutions across the globe for over three decades. The company is IS/ISO-certified, AEO-accredited, and associated with global and national industry bodies including FIATA, FFFAI, BCBA, DGFT, JITO, and more. As a trusted WCA World & WCA Interglobal member and registered NVOCC with the US Federal Maritime Commission (FMC), EXIM Transtrade provides key services such as Global Supply Chain & Logistics Solutions, Door-to-Door Freight Movement, Customs Broking (Export & Import), EXIM Advisory & Consulting, and Special Cargo Handling. Joining EXIM Transtrade means working with a forward-looking, purpose-driven team scaling international trade solutions between India and the US, with opportunities to learn fast and grow faster. Office Location: Mulund, Mumbai We appreciate all applications. If your profile is shortlisted, we'll reach out to connect further.,
As a seasoned U.S. Trade Lane Specialist, you will be responsible for managing end-to-end ocean freight operations and client relationships. Your role will involve hands-on experience in U.S. customs processes, AES filing, OBL coordination, and DDP/DAP delivery cycles. This strategic position requires fluency in international shipping protocols, carrier/vendor coordination, and a commitment to customer service excellence. Your key responsibilities will include managing outbound (export) operations from U.S. origin ocean freight. This involves overseeing the full cycle of ocean exports, from freight rate procurement to BL issuance and billing. You will book space with steamship lines or agents, ensure cargo readiness aligns with ERD timelines, and file AES documentation prior to vessel cutoff. Additionally, you will review Bills of Lading, handle corrections, and manage final invoicing from carriers. Inbound (import) operations for U.S. destination shipments will also be under your purview. You will track inbound shipments, coordinate Arrival Notices, and collaborate with nominated brokers or consignees for pre-clearance documentation. Your responsibilities will include ensuring DO issuance, providing trucking instructions before vessel ETA, monitoring customs clearance, 7501 availability, and post-delivery container return. Furthermore, you will take ownership of DDP/DAP shipments, managing end-to-end delivery processes. This will involve gathering door delivery quotes, collecting essential documentation, ensuring regulatory compliance, coordinating deliveries, managing vendor invoicing, and monitoring container return and file closure. The ideal candidate for this role will have at least 5 years of experience in U.S.-based freight forwarding or NVOCC operations, with exposure to export/import documentation. Strong familiarity with FMC regulations, OTI licensing, AES filings, and U.S. Customs procedures is essential. You should also have a proven ability to quote DDP/DAP shipments, manage landed-cost planning, and coordinate with various stakeholders in the logistics chain. Proficiency in CRM, TMS, or ERP systems is preferred. Joining us means being part of a strategic role that acts as a critical bridge between global clients, U.S. service partners, and our leadership team. You will play a key role in ensuring reliable delivery, client satisfaction, and seamless logistics execution on U.S. trade lanes. EXIM Transtrade is a leading 3PL logistics company offering end-to-end, customized logistics and supply chain solutions globally for over three decades. We are IS/ISO-certified, AEO-accredited, and associated with global and national industry bodies. Our network spans key gateway ports and trade lanes across various regions worldwide. Office Location: Remote/Hybrid (Mumbai Based) We appreciate all applications and will reach out to shortlisted candidates for further discussions.,
As an employee at EXIM Transtrade, a leading 3PL Logistics company with IS/ISO & AEO certifications, and memberships in prominent organizations like FIATA, FFFAI, BCBA, DGFT, JITO, and many others, you will be responsible for providing comprehensive and customized logistics solutions across the globe. We are a member of WCA world & WCA interglobal and registered with the US FMC (Federal Maritime Commission) as an NVOCC. Your role will involve processing employee salaries, bonuses, and compensation accurately and in a timely manner while adhering to company policies, labor laws, and tax regulations. You will be required to maintain accurate employee records, including personal information and tax withholding details, and manage changes in employee status. Additionally, you will administer employee benefits such as health insurance and retirement plans, acting as a liaison between the organization and external benefits providers. Ensuring compliance with all applicable statutory regulations, including EPFO, ESIC, MLWF, PT, Bonus, POSH, etc., will also be part of your responsibilities. In terms of administration, you will manage office administration functions including procurement, purchases of supplies, and stationery. It will be your duty to maintain office assets and records, including asset management, maintenance, and repairs, as well as renew various office contracts and AMCs. Handling expenses and reimbursement processes, ensuring overall office upkeep and management, including car maintenance and services, and conducting outdoor visits to vendors, dealers, etc., will also fall under your purview. Additionally, you will assist with planning and executing engagement activities and special events for employees, and oversee housekeeping, security, and peons management. To excel in this role, you must possess familiarity with HR software and proficiency in the MS Office Suite. A strong understanding of labor laws, tax regulations, and statutory compliance requirements is essential. Excellent communication and interpersonal skills, as well as the ability to prioritize tasks and work under pressure, are key to success in this position. Being detail-oriented with strong organizational and multitasking abilities, and a willingness to travel for outdoor visits and events as required, will also be beneficial. If you are looking to work in Mulund Mumbai and take on these responsibilities, we look forward to connecting with you upon shortlisting your profile.,