Chief Operating Officer

Head of Operations (COO)

Mumbai / [City] / Hybrid / Flexible

16-20 years in operations, with at least 5-7 years in senior leadership roles handling multiple projects (simultaneously, MINIMUM 4-5 PROJECTS) of significant scale.

Current Compensation should be between 18 LPA TO 25 LPA

₹30,00,000 – ₹35,00,000 per annum

MUST

Please submit your updated CV on

https://forms.gle/6Y55o5eGQVvb9eiv6

Key Responsibilities

1. Strategic Operations Leadership

• Define, implement, and continuously refine operational strategies aligned with ARNK’s overall business objectives.
• Translate high-level strategy into actionable plans, processes, and KPIs.

1. Project Portfolio Management

• Oversee multiple ongoing projects (across functions/geographies/product lines), ensuring each meets timelines, budgets, quality standards.
• Prioritize projects, allocate resources optimally, manage interdependencies and risk.

1. Process Improvement & Efficiency

• Streamline operations—identify bottlenecks, redundancies, cost‐leakages.
• Introduce best practices, standard operating procedures (SOPs), automation tools etc. to improve productivity and reduce cost.

1. Team Leadership & Development

• Build, mentor, and lead cross‐functional operations teams (project managers, operations managers, support functions).
• Foster high performance, accountability, ownership; promote learning and growth.

1. Budgeting, Financial Oversight & Cost Management

• Prepare operating budgets; monitor financial performance across projects.
• Ensure cost control, optimize resource utilization, track variances to plan.

1. Quality, Compliance, & Risk Management

• Set and uphold quality standards. Ensure compliance with relevant industry / regulatory norms.
• Identify operational risks—project slippages, vendor failures, resource shortfall—and mitigate them.

1. Vendor & Stakeholder Management

• Manage relationships with external vendors, partners, vendors for services, supplies etc.
• Coordinate with internal stakeholders (Product, Sales, Finance, HR) to ensure alignment and smooth execution.

1. Reporting & Metrics / KPI Management

• Define, track, report on key operational metrics (on‐time delivery, cost per unit/project margin, resource utilization, customer satisfaction etc.).
• Provide regular updates to MD / CEO / Board; recommend course corrections when required.

1. Change Management & Scaling Operations

• Lead change, growth and scaling initiatives; adapt operations structure as the company expands.
• Introduce innovations or digital tools to enhance scalability.

Qualifications & Skills

• Bachelor’s degree in Engineering / Business / Operations / relevant field. MBA or advanced management qualification strongly preferred.
• 15-20 years’ experience in operations / project management / general management, with proven track record of leading operations across

  multiple projects

  .
• Prior experience in scaling operations in a high‐growth and/or multi‐project environment.
• Strong financial acumen: budgeting, P&L oversight, cost control.
• Excellent leadership, people management, communication, decision-making skills.
• Strong ability with process design, operations systems, performance measurement.
• Experience with vendor management, contracts, procurement.
• Comfortable with ambiguity; able to drive clarity and structure.
• Tech‐savvy: knowledge of operations tools/software (e.g. ERP, project management tools, dashboards etc.) preferred.

Personal Attributes

• Strategic thinker with strong execution bias.
• High integrity, strong work ethic, results‐oriented.
• Collaborative style; able to influence across hierarchies.
• Resilient; handles pressure well.
• Customer / quality obsessed.

What Success Looks Like (KPIs / Milestones in first 6-12 months)

• Steady on‐time delivery of all major projects; minimal slippage.
• Improvement in cost efficiencies (reduction in waste, overruns) by [e.g. 10-20%].
• Implementation of standard processes / SOPs for project execution.
• Strengthened operations team; clear roles, accountability, performance metrics.
• Better inter-department coordination; reduced friction.
• Establishment of dashboards and metrics for operations visibility; regular reporting to leadership.