Who are we?
Userization
ScreenSense
This intelligence powers our entire product suite.
Digital Adoption
helps users get productive faster.Product Analytics
uncovers friction and closes adoption gaps.Mirror
allows employees to train in safe, simulated environments.
AI Agents
AI-first products
Seek
is an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf.Whatfix Mirror 2.0
is the world’s only System plus Role simulation with a complete assessment to lead the Gen AI simulation category.
Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.
Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.
At Whatfix, we’re not just making software easier—we’re making AI work for people.
The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers
Investors:
Whatfix’s leadership is consistently recognized across top industry analysts and business rankings:
- Won the 2025 AI Breakthrough Award for the Overall AI-based Analytics Solution of the Year
- Only DAP to be recognized as a “Leader” across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Named a Gartner Customers’ Choice for DAP for the second year in a row (2024 and 2025)—the only vendor in the market to earn this distinction consecutively.
- We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8%
- Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees.
- Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.
- RemoteTech Breakthrough Awards winner for “Software Asset Management Solution of the Year”
These recognitions are matched by business performance:
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fifth Consecutive Year
- Listed on the
Financial Times & Statista's High-Growth Companies Asia-Pacific 2025
list. - Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal.
Be one of the key Leaders in this awesome journey of building a billion-dollar company!
The Role: Chief of Staff / Strategic Projects Leader - Sales Office:
Head of North America Sales
You’ll be responsible for driving strategic, high-stakes projects that don’t fit neatly into existing teams-projects that require agility, ownership, analytical sharpness, and stakeholder orchestration.
Key Responsibilities:
Own and drive
strategic projects that are mission-critical or previously under-resourced.Work cross-functionally
to gather insights, solve problems, and move initiatives forward.Act as an internal consultant
—framing problems, structuring analysis, and recommending actions.- Use
data and dashboards
to drive clarity, influence decisions, and report outcomes. - Serve as a
force multiplier
for senior leadership—anticipating needs, following up, and pushing things over the finish line. - Adapt to
high-context-switching
environments with competing priorities and ambiguous situations.
About You:
Must-Haves:
Startup DNA
: Experience as an early-stage team member, operator, founder, or strategy consultant.Highly analytical
: Strong with numbers, dashboards, Excel/Sheets; you use data to drive decisions.Excellent communicator
: Sharp, succinct writing and verbal skills. You make things easier, not more complex.Hyper-adaptable
: Comfortable switching gears across teams, contexts, and problem types.Tool-savvy
: Quick to learn tools like Salesforce, G Suite, Totango, Highspot, Loom, etc.Self-driven
: You move without needing constant direction. You’re a doer and a thinker.
Good to have:
GTM leadership experience is a strong plus
-especially if you've played a key role in launching products, crafting positioning, or enabling sales and customer success teams.Experience driving or contributing to GTM motions
-from strategic planning to execution across sales, marketing, and product-is highly valued.
Logistics & Collaboration
Work hours
: 3 PM – 12 AM IST (to collaborate with global teams)Reporting to
: Business Unit Leaders (Global Sales Head/CRO)
Why This Role Is Unique
Zero bureaucracy
: Direct access to top leadership and decision-makers.High visibility
: The projects you lead will directly shape company strategy.Growth fast-track
: This role is a launchpad into leadership, product, or strategic ops.Category leadership
: You’re working on defining and scaling a new category (DAP + GenAI).
Perks & Benefits (India)
- Best-in-class medical insurance coverage
- Free lunch & dinner buffet
- Doorstep cab drop facility
- Education sponsorship
- Internal job transfer & global mobility programs
- Scope to represent Whatfix at global events
- We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
- At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.
- In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.
