Chief of Staff

Role

Location

Reporting To

Type

Overview

hands-on, detail-obsessed Chief of Staff

making sure things get done

Your job: zero excuses, zero rework.

Why This Role is Critical

how execution happens

Key Responsibilities

• Drive Execution: Follow up on decisions from founder/leadership meetings and ensure timely execution across functions.
• Track Team Progress: Monitor and report daily/weekly progress of sales, underwriting, support, and data functions.
• Unblock Teams: Coordinate across teams to resolve operational bottlenecks, communication gaps, or ownership issues.
• Lead Reviews: Run daily or weekly huddles with teams to drive accountability and alignment.
• Ensure Visibility: Maintain dashboards or trackers (sheets or tools) for lead conversion, loan processing, customer issues, and other core metrics.
• Culture Champion: Engage with individual team members regularly to ensure a motivated, open, and collaborative work environment.
• Be the Founder’s Right Hand: Act as an extension of the CEO to drive clarity, speed, and execution focus across teams.
  

Ideal Profile

• 4–8 years of experience in operations, sales execution, or business management roles
• Experience working in startups, EV, fintech, mobility, lending, or logistics preferred
• Can work across teams — from salespeople and underwriters to support staff and data folks
• Strong interpersonal skills — knows when to push, when to support, and how to lead without ego
• Excellent with Google Sheets / Excel; comfort with CRM or project tools a plus
• Fluent in Hindi and English
• Bias for action and clarity — gets things done without getting lost in process
• Graduate from a reputed college is preferred
  

KPIs

• % of meeting action items closed on time
• Daily/weekly task closure across teams
• Internal team satisfaction and unblock rate
• Sales-to-finance-to-install TAT
• Operational hygiene (trackers, reviews, reporting)
  

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