Position: International Sales SpecialistLocation: Mumbai About QrataQrata matches top talent with global career opportunities from the world's leading digital companies including some of the world's fastest growing start-ups using qrata's talent marketplaces. To sign-up please visit Qrata Talent Sign-Up Client we are Hiring for:It is a tech-enabled cross-border specialty chemicals marketplace. Our vision is to become the largest global speciality chemicals distributor focussing on discovery and fulfillment using a tech-first approach. Chemicals is an extremely important large and fragmented market with multiple inefficiencies in cross border trade. The global speciality chemicals market is $800bn growing at a CAGR of 5.7%. The industry faces glaring challenges including lack of trust, excessive lead times, quality uncertainty, lack of transparency and tons of operational challenges. In the past 20 months of the company's operation, we have scaled up our operations serving in more than 32 countries and have active partnerships with more than 100s of customers and suppliers. The company has raised a total of upwards of $7.5mn from marquee investors like InfoEdge Ventures, Prime Venture Partners and from promoters of companies like Vinati Organics, Laxmi Organics, and Coromandel International. Our highly ambitious team comprises alumni from IITs, IIMs, NITs and have extensive experience of working in startups as well as multinational companies. We want to create a team with A-players and rockstars in all roles. When such a team comes together, no vision seems unachievable, and everyone pushes to deliver outstanding results. Position Overview:Roles and Responsibilities:Generate new business opportunities for companies products & services for the US market focusing on the Personal Care and Flavors and Fragrance Industry.Generate high-quality leads through cold-calling, cold emailing, attending physical & virtual conferences, social media outreach etc. Set ambitious revenue targets, work with cross-functional teams to over-deliver and implement sales and market strategy in line with global directives for Chemical SalesNegotiate long-term contracts with (& act as an advisor to) key accountsDevelop proposals & presentations for new business opportunities/dealsManage existing customers, handle key accounts and explore to upsell opportunities Ensure customer satisfaction by being process oriented, with operational efficiency and excellent communication skillsThis role is pivotal in driving companies growth in the US market, ensuring a strong foothold in the Personal Care, Flavors & Fragrance sectors, and achieving long-term business success. Skills and Qualifications:6+ years experience in sales/business development along with extensive industry exposure and a strong network within the Chemical sector.Experience of International Sales in the US MarketShould have an excellent verbal communication & presentation skills Should have an excellent proficiency with Microsoft Excel, PowerPoint Should have an ability to work in high-energy, fast-paced cross-functional teams. Should have an entrepreneurial bent of mind, strong business acumen and good network.

Job Title: Fit Technician – Women’s Wear Location: Bangalore, India Experience Required: 10+ Years Requirements: ● Minimum 10 years of experience as a Fit Technician or similar role in the fashion/apparel industry. ● Extensive experience with women’s wear garmenting and construction. ● Demonstrated experience conducting fit sessions in coordination with cross-functional teams. ● Proficiency in creating and managing spec sheets and fit documentation. ● Strong attention to detail, analytical thinking, and problem-solving abilities. ● Excellent communication and interpersonal skills. Key Responsibilities: ● Conduct detailed fit sessions for women’s wear, collaborating with design, production, and merchandising teams to ensure optimal fit and comfort. ● Possess strong technical knowledge of garment construction and production processes specific to women’s apparel. ● Work closely with pattern makers and designers to make technical recommendations that align with brand aesthetics and customer expectations. ● Review and interpret spec sheets, providing corrections or suggestions to meet design and fit standards. ● Oversee the development of specification sheets and ensure consistent updates throughout product development. ● Identify and troubleshoot fit issues, recommending practical, quality-driven solutions. ● Maintain detailed documentation of all fitting comments and revisions. Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,400,000.00 per year Schedule: Day shift Work Location: In person

Role: Senior Executive – Returns Operations Key Responsibilities Coordinate and train the 3PL employees on the return processing Coordinate with the logistics partners and marketplace channels on the return shipment's arrival at the warehouse as per the ASN Constant track of pending shipment and follow up with respective channels for the acknowledgement of the ship date Coordinate with the 3PL partner and plan the capacity to process returns without any backlogs Ensure the standard defined process has been followed while doing the return process as per the Marketplace channel SLA and SOP In case of any shortage or defects, arrange the proper proofs and raise a SPF claim within the agreed time. Coordinate with the Internal Finance team and with the respective marketplace channel SPOC on the claim processing Coordinate with the 3PL warehouse partner on arranging the necessary documents and maintain the complete record of Returns shipment processing and claim status Basic knowledge of QC process on garments. Skills Ability to work in a fast-paced environment and adapt to changing priorities Proficiency in Microsoft Office, specifically Excel Basic Fluency in English would be added advantage Strong understanding of Reverse supply chain management and Claim process. About Company: Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed, and more to help scale their portfolio teams globally. We have expertise in engineering, growth, design, and product roles, and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is faster. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico, etc. Our strength is in hiring for early-stage startups, which is more challenging but have been able to get past all the challenges due to our structure in the process. Show more Show less

Knowledge and Skill / Qualification Requirements ● 4- 7 years in retention marketing, lifecycle marketing, or a similar role within the ecommerce or fashion industry. ● Strong proficiency in data analysis, campaign performance tracking, and deriving actionable insights. ● Familiarity with retention marketing tools and platforms (CRM, marketing automation tools, analytics platforms, etc.). ● Experience in managing cross-functional projects involving tech, analytics, and marketing teams. ● Ability to conceptualize and execute campaigns/events that resonate with the audience. ● Proven track record of driving customer engagement and achieving business growth through retention strategies. ● Strong communication and stakeholder management skills. ● Innovative mindset with a keen eye for emerging trends in customer retention and personalization. Key Responsibilities 1. Push Contribution to the Site ● Improve channel efficiency by optimizing push notifications and CRM campaigns. ● Develop new interventions and customer journeys to enhance engagement. ● Implement more granular segmentation strategies to target different customer groups effectively. ● Experiment with newer formats, including copies, creatives, and templates to boost engagement. 2. Site Property - CRM ● Identify opportunities on the site that can be leveraged for CRM channels. ● Analyze site performance metrics and provide data-driven recommendations for improvement. ● Innovate new trends, ideations, and interventions to enhance CRM and site synergy. ● Monitor CRM channel performance and suggest curated pegs, content pages, and optimizations for the site. Stakeholder Management ● Foster collaboration between category teams, brands, and internal stakeholders. ● Ensure balanced Share of Voice (SOV) across different categories to maintain fairness and effectiveness. 4. Personalization ● Deep dive into segmentation to enhance customer cohort health and engagement. ● Develop and implement propensity-based models to deliver relevant communication and offers to users. ● Conduct experiments on tier-based users and explore vernacular formats for better outreach. ● Unlock new Customer Touchpoint (CT) modules for enhanced personalization. 5. Innovation ● Explore and implement new templates for customer communication. ● Develop interactive creative formats and compelling copies to improve engagement. ● Identify and integrate new touchpoints within customer journeys for increased retention and conversion. Note - Looking for Immediate Joiners!! Show more Show less

Job Title: Executive/Senior Executive – Design Job Summary We are seeking a passionate and skilled Graphic Designer to join our Beauty Owned Brands creative team. In this role, you will be responsible for designing compelling and brand-aligned visual assets for top-performing beauty brands. This position demands a sharp eye for aesthetics, a strong understanding of beauty branding, and the ability to deliver high-quality design assets across digital touchpoints that help drive awareness, engagement, and sales. Knowledge and Skill / Qualification Requirements ● 1–4 years of experience with bachelor’s degree in graphic design, Visual Communication, Fine Arts, or a related field. ● Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects is a plus). ● Familiarity with Canva, Figma, or similar tools for rapid asset development. ● Understanding of performance marketing formats, web banners, and email design best practices. ● Basic knowledge of UI/UX principles and responsive design is preferred. ● Strong sense of design aesthetics, color theory, and typography. ● Ability to translate brand messaging into visually effective creatives. ● Exceptional attention to detail, time management, and organization. Role Description Creative & Visual Design : • Design all digital and static brand assets for all Nykaa Beauty Owned Brands. • Create visually engaging and conversion-oriented social media creatives across platforms. • Develop marketing assets such as banners, emailers, and performance ads (Google, Meta). • Design and execute website events (takeovers, sale banners, landing pages, festive campaigns) that align with brand guidelines and campaign goals. Campaign & Project Design: • Handle end-to-end campaign creatives for all brands. • Conceptualize and design mood boards that serve as visual direction for campaigns and new launches. • Lead or support the revamp of brand catalogue pages and Amazon-style A+ content to elevate digital storefronts. Collaboration & Execution: • Ensure timely, high-quality, and error-free delivery of design assets. • Collaborate with cross-functional teams including Brand Marketing, Content, Product, Performance, and External Agencies. • Coordinate effectively with internal and external teams to streamline design workflows and approvals. Learning & Innovation: • Stay updated with the latest design trends, tools, and creative formats in beauty, fashion, and digital commerce. Apply evolving design techniques and experiment with new formats to keep the visual language fresh and innovative. Show more Show less

Requirements: · 1+ years of hands-on experience in performance marketing with a proven track record of scaling paid media campaigns profitably across Meta, Google, and other platforms. · Technical & Analytical Skills: Strong command over performance tracking tools, data interpretation, and optimization strategies. Proficiency in tools such as Google Analytics, Meta Ads Manager, and Excel. · Creative Collaboration: Ability to brief and co-create with design and content teams to develop impactful campaigns that resonate with target segments. · Execution-Oriented: High level of ownership with the ability to work in a fast-paced, results-driven environment Key Responsibilities: Strategic Planning & Execution: Develop, manage, and scale performance marketing campaigns across Meta, Google Ads, and other platforms to drive user acquisition, conversions, and revenue. Campaign Optimization & Analysis: Use A/B testing, funnel analysis, and data-driven insights to continuously optimize ad performance and lower CAC while increasing ROAS. Cross-Functional Collaboration: Partner with creative, content, and product teams to develop high-performing ad creatives, landing pages, and messaging aligned with brand goals and consumer behavior. Budget & KPI Management: Monitor campaign budgets and ensure campaigns are hitting key performance indicators (KPIs) including CTR, CVR, CAC, and ROI. Platform & Tool Expertise: Manage and optimize campaigns through tools such as Meta Ads Manager, Google Ads, Google Analytics, and Shopify, ensuring smooth execution and reporting. Job Type: Full-time Pay: ₹200,000.00 - ₹500,000.00 per year Schedule: Day shift Work Location: In person Speak with the employer +91 09820501310

Role Overview We are seeking a dynamic Zonal Head Product to drive sales and product leadership in aesthetics and dermatology within their respective region. This is a strategic role requiring deep domain knowledge, a strong doctor network (ideally 500+ contacts), and a proven track record in high-performance sales leadership and B2B engagement. Key Responsibilities Sales & Strategy Formulate and execute zonal sales strategies aligned with national objectives. Achieve monthly, quarterly, and annual revenue targets (INR 5070 Lakhs+). Accelerate growth across dermatology clinics, salons, aesthetic centres. Team Leadership & Performance Build, manage, and mentor a high-performing zonal sales team. Drive daily performance reviews using CRM tools (Lead Squared or similar). Set clear goals and foster a results-driven, motivated culture. Doctor Engagement & Market Penetration Develop and sustain strong relationships with dermatologists, aesthetic physicians, and key opinion leaders (KOLs). Initiate and manage product trials, training, feedback loops, and conversions. Organize region-specific CMEs, workshops, and brand activations. Operational & Financial Discipline Oversee receivables and ensure adherence to credit periods no tolerance for delayed payments or product returns . Take ownership of collection targets and maintain healthy ageing lists. Cross-functional Collaboration Work with Marketing, Product, Medical Affairs, and Training teams to drive Go-To-Market strategies. Share real-time market insights, competitor benchmarking, and strategic input for portfolio development. Candidate Profile Experience: 10–15 years of experience in sales within the skincare, aesthetics, or dermatology domain, with prior experience in team leadership and B2B strategy. Education: B.Sc / B.Pharma / MBA (Sales & Marketing) / M.Com / BBA (Marketing) Role & responsibilities Candidate Profile Experience: 10–15 years of experience in sales within the skincare, aesthetics, or dermatology domain, with prior experience in team leadership and B2B strategy. Education: B.Sc / B.Pharma / MBA (Sales & Marketing) / M.Com / BBA (Marketing) Key Skills: • Strategic Sales Planning & Execution • Doctor Conversion & Network Development • New Business Development • CRM, Reporting & Performance Analytics • B2B Relationship Management • Team Building & Motivation • Payment & Collection Accountability

The ideal candidate must have: • Experience in the building materials or luxury interior industry, especially kitchens or modular solutions. • A track record of handling HNI clients, architects, and designers, with sensitivity to both design and service. • Exceptional grooming and hygiene standards essential for working in a premium showroom environment. • A sales comes first mindset, with consistent delivery on targets. • Understanding of the kitchen design process and ability to guide design development using software tools like AutoCAD. • Ability to coordinate across departments, ensuring pricing, sampling, and delivery timelines are met. • Experience managing and supporting a small to mid-sized team. • A selfless team player who uplifts others while driving individual performance. • Willingness to travel to architect offices, client sites, and across regions as required. • Collaborative approach when working with teams across bathrooms, wardrobes, and other interior verticals. • A stable career track record with proven results. • Confidence and maturity to represent the brand with senior clients and internal leadership. Key Responsibilities Sales & Client Engagement • Lead the complete sales process from enquiry to handover for kitchen projects. • Present kitchen concepts and products in a consultative manner to HNIs, architects, and designers. • Maintain a sales-first attitude, ensuring conversion is the primary focus. • Assist in design development and revisions, collaborating with in-house designers using our tools and others like AutoCAD. • Actively follow up on kitchen enquiries, including enquiries received from bathroom or wooden flooring categories. Team & Cross-Vertical Collaboration • Support the kitchen sales and design team in delivering excellence and achieving their sales. • Serve as the liaison between Store Head and the Kitchens sales team, ensuring smooth top-down communication and execution. • Operate collaboratively with vertical heads from bathrooms and wood floors. • Maintain clear communication and ensure reporting protocols are followed. Internal Coordination & Communication • Work closely with product and sales teams for pricing, technical queries, and sourcing. • Coordinate samples, mock-ups, and presentations for clients through internal teams and vendors. • Align with warehouse, installation, and operations staff for on-time delivery and execution of critical orders. Site Handling & Execution Oversight • Personally oversee project execution, especially in high-value or escalated cases. • Resolve client-side challenges effectively during or post-installation. • Ensure client feedback is captured and shared for continual improvement. Operations Management • Coordinate with cross-functional teams – logistics, installers, warehousing – to ensure smooth project execution. • Solve on-ground problems during installations or client site issues with speed and maturity. • Manage site reporting, document progress, and oversee the sales funnel closely. Showroom Presence & Brand Standards • Maintain showroom presentation standards, with displays aligned to luxury positioning. • Ensure all client interactions reflect the brand’s values and premium service expectations. • Represent the brand at key meetings, events, or client walkthroughs.Role & responsibilities Preferred candidate profile

Role & responsibilities Position Summary: The Website Shopify Executive is responsible for the day-to-day management and continuous optimization of the company's Shopify store. This role focuses on enhancing the customer experience and driving online sales through effective store management, performance analysis, and collaboration with marketing teams to implement promotional strategies. Key Responsibilities: Shopify Store Management: Oversee the daily operations of the Shopify platform, ensuring product listings are accurate and up-to-date, including pricing, descriptions, and inventory. Utilize Shopify apps, plugins, and other tools to optimize product visibility and functionality across the store. User Experience Enhancement: Improve the overall design, navigation, and checkout process to ensure a seamless and intuitive shopping experience for customers. Monitor customer feedback and behavior to identify areas for improvement and implement solutions. Site Performance & Technical Support: Continuously monitor website performance, ensuring minimal downtime and a smooth user journey. Troubleshoot and resolve technical issues that may arise, collaborating with the development team for quick resolutions. Conversion Rate Optimization: Analyze website metrics (traffic, bounce rates, cart abandonment, etc.) to identify trends and opportunities for improving conversion rates. Develop and implement strategies to increase site performance, product visibility, and overall sales. Campaign Execution & Collaboration: Coordinate with the marketing team to implement and manage promotional campaigns, discounts, and product launches on the website. Ensure all campaigns are properly executed and optimized for maximum engagement and sales. Data-Driven Insights & Reporting: Regularly generate reports using Shopify and analytics tools to track performance and identify actionable insights. Provide detailed analysis and recommendations to improve user experience, sales, and marketing effectiveness. Qualifications: Education: Bachelors degree in Marketing, Web Development, Business, or a related field. Experience: 2+ years of experience in managing Shopify stores with a proven track record of enhancing site performance and increasing online sales. Technical Proficiency: In-depth knowledge of Shopify platform management, including apps, plugins, and theme customization. Familiarity with SEO principles and conversion rate optimization (CRO) techniques. Proficient in using Google Analytics, Shopify Reports, and other e-commerce analytics tools. Skills: Strong analytical mindset with the ability to interpret data and optimize website performance. Detail-oriented with excellent organizational and time management skills. Effective communicator with the ability to work cross-functionally with marketing, tech, and sales teams. Preferred Qualifications: Basic knowledge of HTML/CSS is a plus. Experience with email marketing platforms (e.g., Klaviyo, Mailchimp) and CRM tools. Familiarity with graphic design tools (e.g., Adobe Photoshop or Canva). Preferred candidate profile

Principal Solutions Engineer (Payment Gateways and Revenue Management) As a Principal Solutions Engineer with expertise in payment gateways, you will play a crucial role in the ongoing support of our products and payment gateway solutions for our merchants. You will be responsible for troubleshooting highly technical issues, and providing expert guidance. You will collaborate closely with cross-functional teams, including product managers and developers to ensure customer satisfaction and drive continuous improvement in the product and payments. Responsibilities 1. Provide exceptional product support to clients, addressing their technical inquiries and troubleshooting issues related to payments integration and usage. 2. Be the voice of your customers, translating challenges into actionable product improvements. 3. Offer holistic solutions that go beyond quick fixes, maximizing customer satisfaction and value. 4. Build and maintain strong relationships with key clients, understanding their payment needs and ensuring the delivery of high-quality solutions. 5. Stay up-to-date with payments industry trends and related emerging technologies. Partner with internal stakeholders to develop and implement innovative solutions. 6. Craft clear knowledge base articles and training materials for self-sufficiency. Mentor and coach junior team members, sharing your knowledge and expertise to foster their professional growth. Qualifications 1. Have a strong desire to stay ahead of the curve and embrace continuous learning in the fintech, financial services, and payments realm. 2. Have 4+ years of demonstrably successful experience in payments support or consulting. 3. In-depth understanding of payment gateway functionalities, including authorization, settlement, fraud prevention, and security protocols (e.g., PCI-DSS, 3D Secure). 4. Experience supporting global clients in the payment space, particularly those collecting payments internationally would be a plus. 5. Experience in handling high-priority (P0/P1) payment issues, quickly assess complex situations, identify root causes, and mobilize resources to resolve critical issues efficiently. 6. Combine deep technical expertise with exceptional communication and empathy to provide tailored solutions that address individual customer challenges. 7. Possess in-depth knowledge and hands-on experience with APIs, front end technologies like Javascript and tools like Postman for troubleshooting and testing. 8. Thrive in a fast-paced environment, act with a sense of urgency and collaborate effectively with diverse teams. 9. Possess a keen eye for detail and troubleshooting skills to address integration issues and discrepancies in reported data. 10. Bachelor's in Computer Science or related field OR equivalent experience. 11. Schedule Flexibility: Maintain a flexible schedule to adapt to 24/7 support requirements. Benefits: Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees: Uncapped Leave Policy Annual 2-week block leave ESOPs from Day 1 Multiple medical plans designed to fit you and your familys needs We are Globally Local With a diverse team across four continents and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood. We Value Curiosity We believe the next great idea might just be around the corner—perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions and then figure out answers to them. Customer! Customer! Customer! Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.

About the job: Key Responsibilities: 1. Manage strategic marketing and campaigns by planning and executing 360 marketing efforts to support product launches, brand positioning, and sales objectives while aligning strategy with business goals to drive qualified leads, site visits, and conversions 2. Develop and manage high-quality content across platforms, including websites, blogs, emailers, brochures, videos, and social media while ensuring consistency in brand voice and messaging across all channels 3. Collaborate with in-house teams and content agencies to create targeted storytelling that resonates with homebuyers and investors 4. Oversee company and project-specific websites to ensure up-to-date content, intuitive UX, SEO optimization, and mobile responsiveness 5. Monitor website performance using analytics tools like Google Analytics and Search Console and drive continuous improvements in collaboration with web development vendors 6. Lead and optimize digital marketing campaigns including Google Ads, Meta platforms, SEO/SEM, remarketing, and influencer collaborations 7. Use CRM and marketing automation tools to track lead behavior and improve conversion rates by developing landing pages, creatives, and email funnels 8. Drive internal and external communications such as newsletters, press releases, investor presentations, and media coordination 9. Liaise with PR agencies for media coverage, interviews, and thought leadership positioning and develop communication strategies for crisis management or real estate updates 10. Manage offline marketing and branding including hoardings, project signage, print ads, and event branding with coordination from creative agencies 11. Organize project launch events, channel partner meets, and on-ground brand activations 12. Prepare, monitor, and optimize the annual marketing budget while managing vendors for creative, media buying, web development, and production with defined deliverables and timelines Requirements: 1. Hold an MBA or PGDM in marketing, communications, or a related field 2. Have 6-10 years of experience in marketing roles preferably in the real estate or related industry 3. Demonstrate strong command over content strategy, website operations, digital marketing, and campaign execution 4. Be proficient in marketing tools like Google Ads, Meta Ads Manager, WordPress, Mailchimp, and HubSpot 5. Exhibit excellent communication and leadership skills with a creative eye and commercial mindset 6. Understand real estate buyer journeys Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 5,00,001 - 10,00,002 /year Experience: 1 year(s) Deadline: 2025-06-04 23:59:59 Skills required: Social Media Marketing About Company: Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed, and more to help scale their portfolio teams globally. We have expertise in engineering, growth, design, and product roles, and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is faster. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico, etc. Our strength is in hiring for early-stage startups, which is more challenging but have been able to get past all the challenges due to our structure in the process.

About the job: Role: Senior Executive - Returns Operations Key responsibilities: 1. Coordinate and train the 3PL employees on the return processing 2. Coordinate with the logistics partners and marketplace channels on the return shipment's arrival at the warehouse as per the ASN 3. Constant track of pending shipment and follow up with respective channels for the acknowledgement of the ship date 4. Coordinate with the 3PL partner and plan the capacity to process returns without any backlogs 5. Ensure the standard defined process has been followed while doing the return process as per the Marketplace channel SLA and SOP 6. In case of any shortage or defects, arrange the proper proofs and raise a SPF claim within the agreed time. 7. Coordinate with the Internal Finance team and with the respective marketplace channel SPOC on the claim processing 8. Coordinate with the 3PL warehouse partner on arranging the necessary documents and maintain the complete record of Returns shipment processing and claim status 9. Basic knowledge of QC process on garments. Skills: 1. Ability to work in a fast-paced environment and adapt to changing priorities 2. Proficiency in Microsoft Office, specifically Excel 3. Basic Fluency in English would be added advantage 4. Strong understanding of Reverse supply chain management and Claim process. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 5,00,001 - 7,00,002 /year Experience: 1 year(s) Deadline: 2025-06-15 23:59:59 Skills required: Operations About Company: Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed, and more to help scale their portfolio teams globally. We have expertise in engineering, growth, design, and product roles, and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is faster. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico, etc. Our strength is in hiring for early-stage startups, which is more challenging but have been able to get past all the challenges due to our structure in the process.

About the job: Key responsibilities: 1. Work with hiring managers to understand job requirements and align recruitment strategies with business goals 2. Build and maintain a strong pipeline of qualified candidates for current and future openings 3. Utilize multiple sourcing channels, including Naukri, Indeed, Apna and LinkedIn 4. Manage the complete recruitment process, from job posting to onboarding 5. Conduct initial screenings, schedule interviews, and ensure timely communication with candidates 6. Schedule and coordinate interviews with hiring managers and teams 7. Guide candidates through the recruitment process, ensuring a positive experience 8. Maintain accurate records of all candidate interactions and updates in the applicant tracking system 9. Provide regular updates on recruitment progress and challenges 10. Ensure a smooth and positive experience for candidates throughout the hiring process 11. Manage post-offer engagement to minimize dropouts 12. Ensure recruitment activities adhere to labor laws and organizational policies Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-05-24 23:59:59 Skills required: Recruitment, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Proven experience in recruitment or talent acquisition, preferably in a corporate environment 2. Experience working in a high-growth tech startup or similar fast-paced industry is strongly preferred 3. Familiarity with applicant tracking systems and recruitment metrics 4. Demonstrated expertise in various aspects of HR management, including but not limited to talent management, learning & development, compensation strategy, and legal compliance 5. Experience managing the end-to-end employee lifecycle and succession planning 6. Experience leading a team of HR professionals and working closely with senior leaders and executives in an organization 7. Strong understanding of HR metrics and data-driven decision-making 8. Excellent communication, negotiation, and interpersonal skills About Company: Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed, and more to help scale their portfolio teams globally. We have expertise in engineering, growth, design, and product roles, and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is faster. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico, etc. Our strength is in hiring for early-stage startups, which is more challenging but have been able to get past all the challenges due to our structure in the process.

About the Role We are seeking a highly motivated and skilled Tax Team Lead to oversee our team of Tax Preparers at doola. As a Team Lead, you will be responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding your team to deliver exceptional service. This role requires strong leadership, a deep understanding of client management, the tax filing process, and the ability to thrive in a fast-paced, dynamic environment. Key responsibilities Assist Tax Preparers in resolving client inquiries and escalating technical issues to the appropriate teams. Assist the team in preparing business tax returns (5472, 1065, 1120)Provide coaching and feedback to team members to foster professional growth and improve performance. Ensure that the team adheres to all service level agreements (SLAs) and client expectations. Oversee the daily management of client-facing tax-related inquiries, ensuring that all tickets are cleared (Inbox Zero) by the end of each day. Identify and flag recurring client pain points or systemic issues to the Team Manager for further investigation and resolution. Track and report on team performance, including SLA adherence, client satisfaction scores, and daily ticket volume. Act as an escalation point for any sensitive or difficult client interactions that require additional attention. Skills and qualifications Experience in managing or leading a tax team, preferably in preparing business returns (5472, 1065, 1120). 5+ years of experience working on tax filing preparation for businesses. 3+ years of experience working as a Team Lead or Manager. Ability to manage multiple tasks and priorities efficiently, ensuring that client inquiries are responded to within SLAs. Proficiency with ticketing systems such as HubSpot. Strong reporting skills, including experience with tracking team performance and client metrics. Ability to work in a U.S. timezone overlap (at least 4–6 hours/day). Ability to manage difficult client interactions with professionalism and empathy. Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically. Bonus qualifications Advanced CRM/Helpdesk Tools Knowledge: Expertise in HubSpot or other ticketing systems for case management and reporting. Process Improvement: Familiarity with continuous improvement methodologies. Experience with Client Retention Strategies: Proven track record of improving client satisfaction and reducing churn within a service environment. Why join us • Opportunity to work with a dynamic and innovative company at the forefront of the industry. • Collaborative and supportive team environment with opportunities for growth and development. • Competitive compensation package with insane opportunity for growth. Show more Show less

Location - Mumbai, Prabhadevi Experience - 3-4 years We are seeking a passionate and skilled Graphic Designer to join our Beauty Owned Brands creative team. In this role, you will be responsible for designing compelling and brand-aligned visual assets for top-performing beauty brands. This position demands a sharp eye for aesthetics, a strong understanding of beauty branding, and the ability to deliver high-quality design assets across digital touchpoints that help drive awareness, engagement, and sales. Knowledge and Skill / Qualification Requirements ● 1–4 years of experience with bachelor’s degree in graphic design, Visual Communication, Fine Arts, or a related field. ● Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects is a plus). ● Familiarity with Canva, Figma, or similar tools for rapid asset development. ● Understanding of performance marketing formats, web banners, and email design best practices. ● Basic knowledge of UI/UX principles and responsive design is preferred. ● Strong sense of design aesthetics, color theory, and typography. ● Ability to translate brand messaging into visually effective creatives. ● Exceptional attention to detail, time management, and organization. Role Description Creative & Visual Design : • Design all digital and static brand assets for all Beauty Owned Brands. • Create visually engaging and conversion-oriented social media creatives across platforms. • Develop marketing assets such as banners, emailers, and performance ads (Google, Meta). • Design and execute website events (takeovers, sale banners, landing pages, festive campaigns) that align with brand guidelines and campaign goals. Campaign & Project Design: • Handle end-to-end campaign creatives for all brands. • Apply evolving design techniques and experiment with new formats to keep the visual language fresh and innovative. • Conceptualize and design mood boards that serve as visual direction for campaigns and new launches. • Lead or support the revamp of brand catalogue pages and Amazon-style A+ content to elevate digital storefronts. Collaboration & Execution: • Ensure timely, high-quality, and error-free delivery of design assets. • Collaborate with cross-functional teams including Brand Marketing, Content, Product, Performance, and External Agencies. • Coordinate effectively with internal and external teams to streamline design workflows and approvals. Learning & Innovation: • Stay updated with the latest design trends, tools, and creative formats in beauty, fashion, and digital commerce. Apply evolving design techniques and experiment with new formats to keep the visual language fresh and innovative. Show more Show less

Key Responsibilities: • Strategic Planning & Execution: Develop, manage, and scale performance marketing campaigns across Meta, Google Ads, and other platforms to drive user acquisition, conversions, and revenue. • Campaign Optimization & Analysis: Use A/B testing, funnel analysis, and data-driven insights to continuously optimize ad performance and lower CAC while increasing ROAS. • Cross-Functional Collaboration: Partner with creative, content, and product teams to develop high-performing ad creatives, landing pages, and messaging aligned with brand goals and consumer behavior. • Budget & KPI Management: Monitor campaign budgets and ensure campaigns are hitting key performance indicators (KPIs) including CTR, CVR, CAC, and ROI. • Platform & Tool Expertise: Manage and optimize campaigns through tools such as Meta Ads Manager, Google Ads, Google Analytics, and Shopify, ensuring smooth execution and reporting. Show more Show less

Role: As Asst. Director of Sales, you will be directly responsible for building a 'world-class customer-centric sales' organization. create a solid Sales engine that delivers a consistent and delightful customer experience. We are re-imagining Home-Energy with our rooftop solar solutions. We want to raise the bar for the industry and become India's #1 new- age solar brand. For this, we are looking for a Sales leader who can make the company's ambitions his own. Theidealcandidateisaseasonedleaderwithaproventrackrecordofscaling Sales in a high-growth / growth-stage start-up. To be successful in this role, you must have strong interpersonal skills, be brutally result-oriented, thrive amidst ambiguity, and juggle between high-level strategy and ground-level execution rigor. As an Asst. Director of Sales will handle a 100+ member Sales team and be the senior leader in our Sales Function Key Responsibilities: Develop and drive a GTM plan including research, develop case studies, competition analysis and customer segmentation. Lead and motivate the team by setting clear and prioritized goals to drive business growth Create and manage sales goals for your sales team by using transparent, clear and measurable objectives Coach, mentor and motivate your team of Solar Consultants on the sales process and target achievement while being hands-on as well Demonstratingleadershipskillsthroughbuildingteams,drivingkeyprocess metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth. Workingcohesivelywithateamofequallytalentedandpassionatecolleagues to develop short and long-term strategies to efficiently grow the business. Responsibleforconductingextensivemarketresearchtoanalyzeandassess market potential, track competitor activities and provide valuable inputs to fine- tune sales, marketing and expansion strategies. Consistently tracking the sales funnel and end to end ownership of sales targets for the function. Utilizing a high level of work independence and autonomy of decisions to enable the team for growth by identifying, experimenting and executing innovative ideas for expansion. Key Skills: MBA with similar experience in the past. 8-10 years of professional work experience across sales and strategy in B2C Strong problem solving and analytical skills. Must have a team handling experience of 30 or more member in B2C team Excellent communication and interpersonal skills. Whats on offer: Joining the leadership team; having a high level of work independence, autonomy and empowerment to lead company-wide changes. Excellentplatformforlearninghowtobuildteams,achievegoalsandhandle high growth situations. Compensation : Comprising Fixed, Performance Bonus and ESOPS. To be discussed as per experience

Key Responsibilities Oversee daily operations of the Shopify platform, ensuring accurate and updated product listings including pricing, descriptions, and inventory Utilize Shopify apps, plugins, and tools to optimize product visibility and store functionality Improve design, navigation, and checkout process to enhance customer shopping experience Monitor customer feedback and behavior to identify improvement areas and implement solutions Monitor website performance to ensure minimal downtime and a smooth user journey Troubleshoot technical issues and collaborate with developers for timely resolutions Analyze website metrics to identify trends and opportunities for increasing conversion rates Develop and implement strategies to improve site performance, product visibility, and sales Coordinate with marketing to execute promotional campaigns, discounts, and product launches Ensure campaigns are effectively executed and optimized for engagement and sales Generate performance reports using Shopify and analytics tools to extract actionable insights Provide analysis and recommendations to enhance user experience, sales, and marketing impact Requirements Bachelor’s degree in Marketing, Web Development, Business, or a related field Minimum 2 years of experience managing Shopify stores with a proven record in boosting performance and sales In-depth knowledge of Shopify management including apps, plugins, and theme customization Familiarity with SEO and conversion rate optimization (CRO) techniques Proficiency in Google Analytics, Shopify Reports, and other analytics tools Strong analytical skills to interpret data and improve website performance Detail-oriented with strong organizational and time management capabilities Effective communication skills to collaborate with marketing, tech, and sales teams Basic knowledge of HTML/CSS is a plus Experience with email marketing platforms like Klaviyo or Mailchimp and CRM tools Familiarity with graphic design tools such as Adobe Photoshop or Canva About Company: Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed, and more to help scale their portfolio teams globally. We have expertise in engineering, growth, design, and product roles, and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is faster. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico, etc. Our strength is in hiring for early-stage startups, which is more challenging but have been able to get past all the challenges due to our structure in the process. Show more Show less

Role & responsibilities We are looking for a strong, empathetic, and results-driven Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers. In this role, you will play a key part in developing talent, ensuring high-quality support, resolving escalations, and driving the team toward operational excellence. The ideal candidate has experience coaching and mentoring frontline teams, managing escalations with grace, and executing under pressure while juggling multiple priorities. Key responsibilities Lead, manage, and coach a team of Customer Care Agents and Account Managers to meet KPIs and deliver exceptional service Conduct regular 1:1s, performance reviews, and coaching sessions to support individual and team development Handle high-priority and sensitive customer escalations with professionalism and urgency Oversee and continuously improve QA processes, including reviews, calibration sessions, and reporting Monitor and report on team performance metrics, identifying trends and areas for improvement Manage multiple projects and deliverables with tight deadlines and shifting priorities Develop and maintain internal documentation, training resources, and playbooks Skills and qualifications 3+ years of experience in a customer support or success leadership role Demonstrated ability to coach, develop, and motivate teams Experience handling escalated customer issues with professionalism and sound judgment Strong QA and process improvement background Proven ability to manage competing priorities and tight deadlines Exceptional communication, organizational, and problem-solving skills Data-driven mindset with a focus on team performance and customer satisfaction Comfortable working in a fast-paced, high-growth environment Bonus qualifications Familiarity with CRM/help desk systems (e.g., Zendesk, HubSpot, Intercom) Background in fintech, SaaS, or startup environments Preferred candidate profile

Role Hiring for a Quality Assurance Specialist for a kids brand. Role Overview Looking for a Quality Assurance Specialist to ensure every single product we sell meets our rigorous QC standards. This role involves working closely with our customer success and operations teams to reduce returns, manage defects, and drive continuous improvements in product quality. Responsibilities 1. Manufacturing QC Work closely with vendors to ensure products meet our QC standards before dispatch. 2. Inbound QC Conduct thorough quality checks on incoming inventory at warehouses. 3. Defect Management Inspect returns, analyze reasons, and implement corrective actions to reduce defect rates. 4. Process Improvement Establish and refine SOPs for quality control across the supply chain. 5. Customer-Centric Approach – Work with the customer support team to understand complaints and address quality issues at the source. 6. Data & Reporting – Maintain defect reports, track trends, and share insights to enhance product quality. What We Are Looking For? 1-3 years of experience in quality control, manufacturing, or supply chain roles. High attention to detail with strong problem-solving skills. Ability to analyse data and suggest improvements. Strong coordination skills to work with vendors, warehouses, and internal teams. Passionate about building a high-quality brand from scratch