Role & responsibilities Strategic Planning: Develop and implement a merchandise strategy aligned with the theme park's objectives. Identify new product opportunities to enhance the guest experience and maximize revenue. Analyze sales data to forecast trends and make data-driven decisions. Operations Management: Oversee daily merchandise operations, including inventory management, stock replenishment, and visual merchandising. Ensure compliance with operational standards, including health and safety regulations. Optimize store layouts, displays, and product placements to drive sales. Vendor Management: Establish and maintain relationships with vendors and suppliers. Negotiate pricing, terms, and product quality to achieve cost efficiencies. Ensure timely delivery and availability of merchandise. Team Leadership: Recruit, train, and mentor a team of merchandise managers and store staff. Set performance targets and evaluate team performance regularly. Foster a culture of excellence, innovation, and guest-centricity within the team. Financial Management: Develop and manage budgets for merchandise operations. Monitor financial performance, including sales, profit margins, and expenses. Implement strategies to achieve revenue growth and cost optimization. Guest Experience: Design and execute programs to enhance the guest shopping experience. Address guest feedback and resolve issues promptly and professionally. Collaborate with marketing teams to promote merchandise through campaigns and events. Preferred candidate profile: Bachelor degree in Business Administration, Retail Management, or MBA in related field. 15-20 of experience in retail or merchandise management from amusement park / theme park industry, with at least 5 years in a leadership role. Proficiency in inventory management software and retail analytical tools.

Role & responsibilities 1. Secretarial & Administrative Support: - Welcome guests and visitors by greeting them in a professional and courteous manner. - Act as a liaison between the Managing Director and internal departments. - Coordinate with external vendors, partners, and associations. - Manage and maintain the Managing Directors calendar and email account. - Organize inbound emails into appropriate folders, flag urgent correspondence, and print attachments as needed. - Receive, review, and respond to correspondence and emails. - Take dictation and type documents as per the Managing Directors instructions. - Handle confidential assignments and tasks as assigned from time to time. - Analyze various departmental reports, collate data, and prepare summaries for the Managing Director's review. 2. Meeting Coordination & Scheduling: - Coordinate with the Managing Director to schedule daily meetings with HODs, external engagements, and other appointments. - Maintain an active and updated calendar of appointments and meetings. - Ensure meeting agendas and relevant documents are prepared and circulated in advance. - Plan and organize meetings, conferences, and other events. - Prepare meeting agendas and take minutes of meetings, capturing key discussions and action points. - Draft and prepare letters, documents, and communications as instructed by the Managing Director. - Maintain professional communication with internal teams and external stakeholders. 3. Logistics & Hospitality: - Organize domestic and international travel and prepare detailed travel itineraries. - Coordinate with travel agents for flight bookings, hotel accommodations, and transportation arrangements, including airport pick-up and drop-off. 4. Documentation & Office Management: - Maintain accurate records of both physical and electronic correspondence on a regular basis. - Ensure effective office management, including filing of correspondence and maintenance of all documentation. - Coordinate with departments to prepare and compile reports as required by top management. Preferred candidate profile Educational Qualification: - Graduate in any discipline (Bachelors degree required; a degree in Business Administration, Secretarial Practice, or a related field is preferred). - Additional certification in office management, executive assistance, or business communication is an advantage. Experience: - 58 years of proven experience as an Executive Assistant, Personal Secretary, or in a similar administrative role. - Prior experience supporting senior leadership (Managing Director, CEO, etc.) is highly desirable.