Responsibilities: Complete Employee Life Cycle Management from hire to retire for MEA, AMER, APAC regions Create Workday/Employee IDs (Hires) Process Transfers (inter/intra BU) & Entity Transfers Data Changes (Manager change, Cost Center change, Change Business title, Compensation change) Create/Amend organizations through job management in Workday Experience in generating Workday reports & preparing EIB templates Work closely with HR Partners on organizational restructure, reporting line changes Process personal information changes Support employees with queries on Workday Soft skills: Demonstrate a good knowledge and understanding of HR Operations, Strong interpersonal skills, Excellent verbal and written communication skills Technical skills: Workday HCM, Proficient in MS Office (e.g. Word, Power point & Excel), Case management tool Experience: 2-4 Years of experience in managing Employee Life Cycle activities on Workday Education: Bachelors degree in Human Resources, Business Administration, or a related field.

Why should you choose us?Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Position Overview: We are seeking an experienced Project Manager to lead a set of projects under the OSS telecom umbrella. The ideal candidate will have a strong background in telecom project management, with a focus on Observability. Key Responsibilities:Lead the planning, execution, and delivery of the OSS telecom project.Develop and maintain detailed project plans, schedules, and budgets.Create and follow up on an end-to-end (2E2) plan to ensure project success.Coordinate cross-functional teams to ensure seamless project execution.Identify and mitigate project risks, resolving issues promptly.Communicate project status and progress to stakeholders and senior management.Ensure compliance with industry standards and regulatory requirements.Qualifications:Bachelor’s degree in Telecommunications, Engineering, Computer Science, or a related field. PMP certification is a plus.Proven experience as a Project Manager in the telecom industry, specifically with OSS projects.Strong understanding of OSS concepts and technologies.Excellent leadership, communication, and organisational skills.Proficiency in project management tools and software.Preferred Skills:Experience with Agile and Scrum methodologies.Knowledge of network management, service assurance, and provisioning systems.Familiarity with telecom regulatory requirements and standards. Preferred Location: Indore, India Experience: 8-12 Years.

About the role: Be a part of the Rakuten Symphony core development/engineering frontend team. Work closely with development team in agile manner to release new features and enhancement for CPaaS frontend service. Work in a global team spread across Japan, India and UK in different time zones. Open to off hour availability due to work as required. Make best use of productivity improvement tool such as JIRA & confluence. Participate in daily team huddle and present work status for visibility. Actively contribute to overall improvement projects within team. Collaborate with cross-functional teams to understand project requirements and translate them into features. Develop responsive web applications, ensuring seamless integration with backend services and API calls. Implement and maintain high-quality code, following best practices and coding standards. Optimize application performance, ensuring fast loading times and a smooth user experience. Stay up-to-date with the latest frontend technologies and trends, and integrate them into our development processes. Conduct code reviews and provide constructive feedback to team members. Collaborate with UX/UI designers to implement design mockups and prototypes. Troubleshoot and resolve frontend issues, bugs, and performance bottlenecks. Participate in Agile/Scrum development methodologies, including sprint planning, stand-ups, and retrospectives. Requirements B.S. or equivalent in Computer Science Fluent in English Strong communication and leadership skills. Proactively communicate internally and externally to remove any blockers. Ability to work with remote teams in different time zones. Ability to take a full responsibility over a task/feature and deliver it with high quality from beginning to end independently. 6+ years experience in FE/Full Stack software engineering. 6+ years of proven experience in: JavaScript/Typescript, React, Redux/understanding of app level state management, Webpack, Yarn/npm, Jest, React Testing Library, Cypress, RESTful APIs Solid understanding of JavaScript/TypeScript best practices Knowledge of modern CSS (css-in-js, css modules, css frameworks, etc.) Experience with middleware/server-side JS Solid understanding of web app system design Understanding of web security/session management Experience with Kubernetes deployments Full-Stack experience/ Experience building BE APIs Experience with NestJS or similar Node.js frameworks. Experience with continuous integration/continuous delivery systems with Jenkins/Docker/Kubernetes Experience in writing unit tests and integration tests in a large scale Experience conducting large-scale refactors on a fast-moving product. Experience in MaterialUI, expertise in Component-Based Architecture

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Job Title: Senior Specialist – Sourcing & Contact Proven experience (at least 10-15 years) in handling Sourcing/Procurement & Vendor Management Location: Indore (Onsite) Why should you choose us? As a Team Member and individual contributor, you will be responsible to support the Section lead of Sourcing Management on various activities around Sourcing like RFP/RFQ/RFI, drive new/renewal negotiations with vendors for all Network Capex/Opex purchases, drive Cost Innovation and Operational efficiency Projects, Price benchmarking, TCO comparison for new ventures , SME consultation on P2P process/ERP development. In addition to this, the candidate would need to conduct various activities, engagements around Vendor Performance Management. Key activities include Vendor SLA Monitoring, Voice of Customer Surveys, Vendor Cadence and relationship management, Creating Long term and tacticial strategies on Vendor Management. Required Skills And Expertise Working in cross-functional teams in the RFP process. Developing , Analyse and issuing RFIs to gather information about potential suppliers and their capabilities Evaluating RFP responses based on factors like technical capabilities, pricing, and experience. Conducting supplier presentations and demonstrations. Developing and issuing RFQs to obtain pricing from suppliers for specific goods or services. Analyzing RFQ responses and selecting the most competitive offer. Negotiating complex contracts with strategic suppliers. Ensuring compliance with procurement policies and procedures. Developing annual procurement plans aligned with business objectives. Managing the contract renewal process for key suppliers. Developing and managing category-specific sourcing plans. Our Commitment To You - Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship. By providing high-quality services that help our users and partners grow, - We aim to advance and enrich society. - To fulfill our role as a Global Innovation Company, we are committed to maximizing both corporate and shareholder value. Job Requirement Qualification Requirements Bachelor’s degree in Engineering. MBA or professional certification is preferred. Proven experience (atleast 10-15 years) in handling Sourcing/Procurement & Vendor Management Profile Strong analytical skills with the ability to interpret complex data. Excellent communication and presentation skills. Proficiency in ERP & P2P Tools and MS Excel. Ability to work independently with speed and collaborate effectively in a team environment. Attention to detail and a commitment to accuracy. Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Job Description: Technical Writer Rakuten Symphony is seeking an experienced Technical Writer to join our dynamic telecom startup. As a Technical Writer, you will create high-quality documentation and content for Rakuten Symphony products. Responsibilities Write and maintain comprehensive product documentation (user guides, manuals, release notes, API documentation, and FAQs). Document CLI, UI, and API documentation in RST and Markdown. Develop modular documentation and work on multiple projects parallelly. Ensure consistent use of terminology, style, and formatting across all documents. Review and edit existing documentation for accuracy, clarity, and completeness, and update as necessary to reflect product enhancements and changes. Work with development engineers, QA engineers, and subject matter experts to gather information and validate the technical accuracy of documentation. Research and analyze to understand complex technical concepts and present them in a simplified and accessible manner. Write clear, concise, and user-friendly content that meets the needs of various audiences, including end-users, developers, and administrators. Qualification/Skills Bachelor's degree in English, Computer Science, or a certification in Technical writing. Minimum of 3 to 5 years of experience working as a Technical Writer, preferably in a startup environment. Knowledge of technical writing principles, standards, and best practices. Good written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Proficiency in documenting in RST and Markdown. Knowledge of markup languages, such as XML and DITA. Experience with version control systems like Git. Knowledge of software development processes. Ability to work independently, manage multiple priorities, and meet deadlines in a fast[1]paced, dynamic startup environment. Skill to collaborate effectively with cross-functional teams and stakeholders. Basic knowledge of data storage, Kubernetes, networking, and APIs Job Requirement Show more Show less

Why should you choose us? Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Responsibilities: Manage and analyze business transactions . Collaborate closely with procurement, legal, finance, and other departments. Updation of transaction case tickets in timely manner Work on contract lifecycle management tool. Governance related other tasks Manage risk by identifying and reporting incidents, and coordinating with respective teams. High interest in using AI/ML to improve process Utilize project management skills to set meeting agendas, prepare meeting materials, and review Minutes of Meetings (MoM) and action items. Identify process inefficiencies and develop cost-effective solutions to improve them. Prepare and timely update manuals and training materials. Develop and test hypotheses using the PDCA (Plan-Do-Check-Act) cycle Flexible in taking various tasks/initiatives with complete accountability Skill Set: Preferable experience of contract management Ability to maintain confidentiality of tasks and processes Experience and understanding of various business transactions and their potential impact. Strong interpersonal communication skills to effectively collaborate with various departments across the globe. Medium level proficiency in project management. Strong analytical skills, with proficiency in MS Office, Power BI, Tableau, and DOMO. Keen to learn about new tools to improve the efficiencies – Jira/ Docusign/ Other CLM and inhouse tools Clear and concise written communication skills. Strong problem-solving abilities, with a focus on improving process efficiency. Educational Qualifications: MBA/MCA/Masters degree Experience: 4-6 years Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Job Title - Data Engineer Location - Bangalore (Onsite) Why should you choose us? Rakuten Symphony is a Rakuten Group company, that provides global B2B services for the mobile telco industry and enables next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! What will you do? Our Data Platform team is building a world-class autonomous data service platform to cater services such as data lake as a service, database as a service, data transformation as a service and AI services. We are looking for a Data Engineer to help us build functional systems for our data platform services. For our autonomous data platform services as a Data Engineer you will be responsible for the end-to-end research and development of relevant features for the platform following the product lifecycle of the offerings. If you have in-depth knowledge in Spark , NiFi and other distributed systems, we’d like to meet you. Ultimately, you will develop various self-managed and scalable services of the data platform which will be offered as cloud services to the end users. Roles And Responsibilities Work experience as a Data Engineer or similar software engineering role (3-8 years) Good knowledge of NiFi, Spark and distributed eco systems, knowledge of Kubernetes application development, how to make K8 centric applications is a plus Expertise in development using Java/Scala – Not python Must be able to quickly design and implement tolerant and highly available pipelines using distributed eco systems and should have hands-on experience with any NoSQL DB, Presto/Trino, NiFi, and Airflow – Casandra Sound knowledge of Spring frame work and spring frame work related solutions for web application development Problem-solving attitude, tinkering approach, and creative thinking Our Commitment To You Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship. By providing high-quality services that help our users and partners grow, We aim to advance and enrich society. To fulfill our role as a Global Innovation Company, we are committed to maximizing both corporate and shareholder value. Job Requirement Responsibilities Research and comparative analysis System architecture design Implement integrations Deploy updates and fixes Perform root cause analysis for production errors Investigate and resolve technical issues Architecture and support documentation Requirements Work experience as a Data Engineer or similar software engineering role (3-8 years) Good knowledge of NiFi, Spark and distributed eco systems, knowledge of Kubernetes application development, how to make K8 centric applications is a plus Expertise in development using Java/Scala – Not python Must be able to quickly design and implement tolerant and highly available pipelines using distributed eco systems and should have hands-on experience with any NoSQL DB, Presto/Trino, NiFi, and Airflow – Casandra Sound knowledge of Spring frame work and spring frame work related solutions for web application development Problem-solving attitude, tinkering approach, and creative thinking Show more Show less

Job requirement: Worked on C/C++ for minimum 5-10+ years. Worked on multi-threading and multi-processing architecture in Linux Platform Worked on IKE daemon (E.g strongswan) configuration to support different network topologies and authentication methods. Worked on user plane IP Stack (DPDK/VPP/OVS) implementation. Worked on one or more networking protocols: IPv4, IPv6, TCP, UDP, SCTP, TWAMP Required knowledge of Security Protocols IPsec/ESP/AH/TLS/SSH/SCP Protocols Working knowledge of Kubernetes and Docker. Exposure to cloud native security best practices in private and public clouds Advantageous if below knowledge is there. Understands 3G/4G/5G RAN architecture. Understands PKI and any one PKI Protocol call flow (EST, CMP, SCEP) Virtualized Network Function and/or Containerized Network Function Automation and Scripting Knowledge (E.g. Python) Hands on development experience in Linux environment High degree of proficiency in programming methodologies, design patterns, algorithms and data structures

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.

Platform (Kernel) Job Responsibilities: As subject matter expert, expected to carry out following on day-to-day basis: Carry out debugging with Linux kernel modules, device drivers and general Linux OS related issues. Expected to have expert level knowledge and experience in (but not limited to) kernel scheduling, real time kernel parameters and their tunings for a typical cloud native real time applications. Expected hands on experience with tools like gdb, perf, strace, turbostat, dstat, tuna, tuned daemons etc Expected to carry out Real time performance optimization and measurements using like cyclictest, oslat, hwlat etc on a RT linux. Analysis of sos report, and other system, rsyslog in RT Linux to debug scheduling, memory related issues. Responsibilities for the position include but are not limited to: Working knowledge on Cloud technologies e.g. Kubernetes, docker, Helm charts, Container, pod specs etc Working knowledge on Cloud Orchestration technologies for deployment, healing, resiliency etc Experience: 8-20 years of experience in RT Linux Debugging and Development. Knowledge of RT parameters, tuning and performance evaluation is a must.

Location: Bengaluru, India Position Type: Regular full time Summary: Altiostar is looking for a technology thought leader with a dynamic personality to design system specifications, end to end system level call flows for EUTRA and NR RAN features. Job Responsibilities: Build system specifications covering the following for different RAN features in EUTRA and NR radio access technologies (RAT): End to end call flows Configuration required Performance measurement aspects Fault monitoring aspects Security Test setup for testing the end to end flows Key test scenarios that should be addressed in the system Interface with customers to understand the feature requests and build the system specifications as mentioned above. Interface with engineering teams to get the system specification implemented in software. Interface with QA teams to transform the system specification into detailed test specifications for end to end test execution. Closely follow 3GPP and O-RAN standards to understand the end to end system impacts (from UE to core network and from physical layer to RRC / PDCP layer level impacts). Education and Experience: Master of Science degree or above - Electrical Engineering or Communication Engineering or Computer Science Engineering. Deep technical knowledge of 5G, LTE and LTE-Advanced technology especially in the area of RAN protocol layers and their management aspects. Attention to details and a thorough reader of 3GPP / O-RAN specifications. Excellent verbal and written communication skills. Good experience in writing detailed specification documents. Altiostar is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, disability, veteran status and any other protected characteristics.

Location: Bengaluru, India Position Type: Regular full time Summary: Altiostar is looking for a technology thought leader with a dynamic personality to design system specifications, end to end system level call flows for EUTRA and NR RAN features. Job Responsibilities: Build system specifications covering the following for different RAN features in EUTRA and NR radio access technologies (RAT): End to end call flows Configuration required Performance measurement aspects Fault monitoring aspects Security Test setup for testing the end to end flows Key test scenarios that should be addressed in the system Interface with customers to understand the feature requests and build the system specifications as mentioned above. Interface with engineering teams to get the system specification implemented in software. Interface with QA teams to transform the system specification into detailed test specifications for end to end test execution. Closely follow 3GPP and O-RAN standards to understand the end to end system impacts (from UE to core network and from physical layer to RRC / PDCP layer level impacts). Education and Experience: Master of Science degree or above - Electrical Engineering or Communication Engineering or Computer Science Engineering. Deep technical knowledge of 5G, LTE and LTE-Advanced technology especially in the area of RAN protocol layers and their management aspects. Attention to details and a thorough reader of 3GPP / O-RAN specifications. Excellent verbal and written communication skills. Good experience in writing detailed specification documents. Altiostar is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, disability, veteran status and any other protected characteristics.

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Job Title: Senior AI/ML Engineer (Generative AI & ML Ops) Minimum 8+ years of experience in AI/ML development. Location : Bangalore Required Skills And Expertise AI/ML Strategy and Leadership: Define the AI/ML strategy and roadmap aligned with the product vision. Identify and prioritize AI/ML use cases, including classical ML, Generative AI, and Agentic AI, relevant to our product offerings. Build and lead a high-performing AI/ML team by mentoring and upskilling existing non-AI/ML team members. Stay updated with the latest advancements in AI/ML, generative AI, Agentic AI and ML Ops, and apply them to solve business problems. AI/ML Development: Proficient in Python programming and libraries like NumPy, Pandas, Scikit-learn, and Matplotlib. Strong understanding of machine learning algorithms, deep learning architectures, and generative AI models. Design, develop, and deploy classical machine learning models, including supervised, unsupervised, and reinforcement learningtechniques. Hands on Experience in AI/ML Framework like: Scikit-learn, XG Boost, TensorFlow, Py Torch, Keras, Hugging Face, OpenAI APIs (e.g., GPT models). Experience with feature engineering, model evaluation, and hyperparameter tuning. Experience with Lang Chain modules, including Chains, Memory, Tools, and Agents. Build and fine-tune generative AI models (e.g., GPT, DALL-E, Stable Diffusion) for specific use cases. Must Have Exp. in any Agentic AI framework. Leverage LLMs (e.g., GPT, Claude, LLaMA) and multi-modal models to build intelligent agents that can interact with users and systems. Design and develop autonomous AI agents capable of reasoning, planning, and executing tasks in dynamic environments. Implement prompt engineering and fine-tuning of LLMs to optimize agent behaviour for specific tasks. Optimize models for performance, scalability, and cost-efficiency. Job Requirement MLOps And DevOps For AI/ML Establish and maintain an end-to-end MLOps pipeline for model development, deployment, monitoring, and retraining. Automate model training, testing, and deployment workflows using CI/CD pipelines. Implement robust version control for datasets, models, and code. Monitor model performance in production and implement feedback loops for continuous improvement. Proficiency in MLOps tools and platforms such as MLflow, Kubeflow, TFX, SageMaker. Familiarity with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI for AI/ML workflows. Expertise in deploying models on cloud platforms (AWS, Azure, GCP) Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary We are seeking an experienced and dynamic Lead for our Enterprise Operations team with a specialization in the IP domain. The successful candidate will be responsible for overseeing the design, implementation, and management of our enterprise IP infrastructure, ensuring robust and secure network operations, and leading a team of network professionals to support our business objectives. Key Responsibilities Oversee the design, deployment, and maintenance of IP networks. Contact point for all Customer Escalations, Track and Maintain customer committed SLAs. Appropriate Customer communication with respect to Faults as well as Changes in line with agreements. Monitor network performance and proactively address issues to maintain optimal Customer Experience. Implement best practices for network monitoring, management, and troubleshooting. Maintain comprehensive documentation and control of network configurations, Control changes and procedures to least impact customer services. Root causes analysis and develop workaround/permanent solution to prevent incident recurrence. Coordinate with internal teams and external vendors for network upgrades and maintenance Analyse network performance metrics to identify and address areas for improvement. Implement solutions to enhance network efficiency, reliability, and scalability. Conduct regular network assessments and capacity planning. Lead, mentor, and develop a team of network engineers and administrators. Foster a collaborative and high-performance team environment. Ensure compliance with industry standards, regulatory requirements, and company policies. Conduct regular audits and vulnerability assessments. Stay abreast of emerging technologies and industry trends in the IP domain. Drive innovation and continuous improvement initiatives within the network operations team. Provide training and development opportunities for team members. Job Requirement Qualifications Bachelor’s degree in Electronics and Comm, Information Technology, or a related field. Experience Minimum of 12 years of experience in network administration or a similar role. Minimum 4 years of experience with a focus on Enterprise Operations in IP networks. Proven experience in a leadership or managerial role. Deep understanding of IP networking concepts, including TCP/IP, DNS, MPLS (L2/L3 VPN/VRF-) and MPLS- TE, BGP, QOS, segment routing based network. Strong knowledge of network security practices and technologies (firewalls, VPNs, IDS/IPS). Proficiency in network monitoring and management tools. Excellent problem-solving skills and attention to detail. Strong communication, leadership, and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable. Preferred Skills Experience with cloud networking. Familiarity with automation tools and scripting languages (Python, Ansible). Knowledge of VoIP and multimedia networking. Experience with SD-WAN and network virtualization technologies. Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary The AI Architect is a senior technical leader responsible for designing and implementing the overall AI infrastructure and architecture for the organization. This role will define the technical vision for AI initiatives, select appropriate technologies and platforms, and ensure that AI systems are scalable, reliable, secure, and aligned with business requirements. The AI Architect will work closely with CTO Office, product manager, engineering manager, data scientists, machine learning engineers, and other stakeholders to build a robust and efficient AI ecosystem. Mandatory Skills Cloud Computing Platforms (AWS, Azure, GCP) AI/ML Frameworks (TensorFlow, PyTorch, scikit-learn) Data Engineering Tools (Spark, Hadoop, Kafka) Microservices Architecture AI/ML as a service Deployment DevOps Principles (CI/CD/CT) Strong understanding of AI/ML algorithms and techniques Excellent communication and leadership skills Roles & Responsibilities Define the overall AI architecture and infrastructure strategy for the organization. Select appropriate technologies and platforms for AI development and deployment. Design scalable, reliable, and secure AI systems. Develop and maintain architectural blueprints and documentation. Provide technical leadership and guidance to tech lead, engineering manager, data scientists, machine learning engineers, and other stakeholders. Ensure that AI systems are aligned with business requirements and industry best practices. Evaluate new AI technologies and trends. Collaborate with security and compliance teams to ensure that AI systems meet regulatory requirements. Collaborate with CTO Office to ensure the AI strategy implemented aligned with overall business unit strategy. Job Requirement Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of experience in software architecture, with a focus on AI/ML. Experience designing and implementing large-scale AI systems. Strong understanding of cloud computing, data engineering, and DevOps principles. Excellent communication, leadership, and problem-solving skills. Experience with Agile development methodologies. Relevant certifications (e.g., AWS Certified Solutions Architect, Google Cloud Certified Professional Cloud Architect) are a plus. Experience with agentic AI Implementation is a plus. RAG and agentic frameworks hands on experience is a plus Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Job Title: Senior Consultant, Release and Configuration Location: Indore, M.P (Onsite) Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Key Activities Managing risks and resolving challenges that impact release scope, quality, and schedules Planning release windows and cycles across portfolios, components Managing relationships working on interrelated processes Communicating crucial release plans and changes Measuring and monitoring progress to achieve a timely software release within defined budgetary limits and defined quality standards Coordinating processes between different teams (possibly in various locations) Communicating necessary release details to business teams Managing, planning, and negotiating release activities Initiating and overseeing progressive release processes Producing deployment, implementation, and run books plans Conducting release readiness and milestone reviews Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholders Working with release engineers to comprehend code merges and branch ramifications Leading and coordinating checklist and deployment plan execution Developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release Ensuring that releases operate as per expectations Managing the development of deliverables into production environments Validating release notes Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Job Requirement Core Skills And Qualifications Excellent programming skills and experience Ability to handle software infrastructure management & configuration management A computer science degree or a similar discipline A two to six-year experience in using project or release management tools An expert understanding of software development lifecycle Excellent written and verbal communication skills Excellent analytical skills Experience in coordinating cross-functional work teams up to task completion Show more Show less

Why should you choose us? Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industrys pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japans newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business from sales to engineering, support functions to product development. Lets build the future of mobile telecommunications together! About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in ecommerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/ Job Summary: The AI Architect is a senior technical leader responsible for designing and implementing the overall AI infrastructure and architecture for the organization. This role will define the technical vision for AI initiatives, select appropriate technologies and platforms, and ensure that AI systems are scalable, reliable, secure, and aligned with business requirements. The AI Architect will work closely with CTO Office, product manager, engineering manager, data scientists, machine learning engineers, and other stakeholders to build a robust and efficient AI ecosystem. Mandatory Skills: Cloud Computing Platforms (AWS, Azure, GCP). AI/ML Frameworks (TensorFlow, PyTorch, scikit-learn) . Data Engineering Tools (Spark, Hadoop, Kafka). Microservices Architecture. AI/ML as a service Deployment. DevOps Principles (CI/CD/CT). Strong understanding of AI/ML algorithms and techniques Roles & Responsibilities: Define the overall AI architecture and infrastructure strategy for the organization. Select appropriate technologies and platforms for AI development and deployment. • Design scalable, reliable, and secure AI systems. Develop and maintain architectural blueprints and documentation. Provide technical leadership and guidance to tech lead, engineering manager, data scientists, machine learning engineers, and other stakeholders. Ensure that AI systems are aligned with business requirements and industry best practices. Evaluate new AI technologies and trends. Collaborate with security and compliance teams to ensure that AI systems meet regulatory requirements. Collaborate with CTO Office to ensure the AI strategy implemented aligned with overall business unit strategy.

SUMMARY: We are looking for a highly skilled Performance Software Development Engineer who will focus on designing, developing, and implementing solutions to identify and resolve performance bottlenecks across storage systems, applications, and network layers. The engineer will work closely with cross-functional teams to build robust performance analysis tools, optimize code, and enhance system scalability, reliability, and responsiveness KEY RESPONSIBILITIES Identify Performance Bottlenecks: Use instrumentation, tracing, profiling, and metrics collection to pinpoint system inefficiencies and latency issues. Optimize System Performance: Propose and develop software optimizations and infrastructure improvements to enhance throughput, reduce latency, and improve resource utilization. Automate Performance Monitoring: Build automated pipelines for continuous performance testing and real-time monitoring across the full technology stack. Develop Performance Analysis Tools: Design and implement software tools and frameworks to monitor, profile, and analyze performance at storage, application, and network levels. Collaborate with Engineering Teams: Partner with developers, system architects, and network engineers to understand system design and troubleshoot performance problems. Drive Scalability and Reliability: Contribute to capacity planning, load forecasting, and performance tuning to ensure the system meets future demands. Investigate Production Issues: Analyze and resolve performance-related issues arising in production environments to maintain optimal user experience. Document Findings: Create detailed reports and documentation on performance analysis, root cause investigations, and optimization recommendations. QUALIFICATION REQUIREMENTS • Experience with containerization (Docker, Kubernetes) and microservices architecture. • Knowledge of distributed systems design and performance considerations. • Familiarity with cloud infrastructure and performance monitoring solutions (Prometheus, Grafana, etc.) is a plus. RAKUTEN SHUGI PRINCIPLES: Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. • Always improve, always advance. Only be satisfied with complete success - Kaizen. • Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. • Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. • Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. • Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your tea

Platform on-boarding (Development) Onboarding team is essentially acting as a low-level systems integration and deployment team, ensuring that the necessary kernel, drivers, and software are correctly packaged and deployed onto the target hardware. Kernel, Driver, and ISO Onboarding Responsibilities include: - Kernel Integration and Configuration - Assisting with kernel parameter tuning for specific hardware or software requirements. - Troubleshooting kernel-related issues - Ensuring kernel compatibility with target hardware. - Validating with performance related runs like cyclic test, hwlat tests. Driver Firmware Integration: - Assisting with driver testing and debugging with specific tests - Ensuring driver compatibility with the target kernel and hardware. - Helping to integrate in-tree and out-of-tree drivers. ISO Image Creation and Customization: - Developing and maintaining scripts for creating customized ISO images. - Integrating kernel and drivers into the ISO image. - Testing ISO images on target hardware. - Packaging software into the ISO. - Managing dependencies and libraries. Hardware Compatibility Testing: - Developing test plans for hardware compatibility. - Conducting tests on various hardware platforms. - Identifying and resolving hardware compatibility issues. Security Hardening: - Ensuring compliance with security standards - Performing security audits of ISO images. Bootloader Configuration: - configuration of bootloaders such as GRUB or U-Boot. - Troubleshooting boot issues. - Ensuring proper boot parameters are set within the ISO. - Setting up and troubleshooting root file system within the ISO. - Configuring filesystems for optimal performance. User/Service/Application Provisioning: - Setting up initial access, permissions, and accounts. - Deploying necessary infrastructure components (e.g., namespaces, storage, network configurations). - Troubleshooting issues related to configuration, or deployment - Multi node, multi pod dimensioning deployment validation Validating Feature with Cloud releases - Validating new release features with specific test cases. Target Platforms SMC, Dell -HW Intel- ICX, Saphire RPD, GNR-D Processor onboarding Onboarding RT/NRT applications on different cloud platforms Skills C/C++/Python Programming Language, Understanding K8S concepts to on-board workloads

Job Responsibilities: As subject matter expert, expected to carry out following on day-to-day basis: Carry out debugging with Linux kernel modules, device drivers and general Linux OS related issues. Expected to have expert level knowledge and experience in (but not limited to) kernel scheduling, real time kernel parameters and their tunings for a typical cloud native real time applications. Expected hands on experience with tools like gdb, perf, strace, turbostat, dstat, tuna, tuned daemons etc Expected to carry out Real time performance optimization and measurements using like cyclictest, oslat, hwlat etc on a RT linux. Analysis of sos report, and other system, rsyslog in RT Linux to debug scheduling, memory related issues. Responsibilities for the position include but are not limited to: Working knowledge on Cloud technologies e.g. Kubernetes, docker, Helm charts, Container, pod specs etc Working knowledge on Cloud Orchestration technologies for deployment, healing, resiliency etc Education and Experience: Bachelors/Masters degree in engineering. 7-20 years of experience in RT Linux Debugging and Development. Knowledge of RT parameters, tuning and performance evaluation is a must.