Business Development Representative

Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development.

At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary!

• Prospecting & Outreach
  
• Research and map accounts across EU markets, focusing on TTH, Airlines, BFSI, Pharma & Healthcare, Retail, and Manufacturing sectors.
  
• Execute multi-channel outreach (email, LinkedIn, calls, events) to generate and qualify leads.
  
• Support leadership in preparing tailored outreach strategies aligned to Zapcom’s plays, solutions, and IP.
  
• Pre-Sales & Opportunity Support
  
• Facilitate leadership’s prospecting, discovery calls, demos, and meetings.
  
• Assist in preparation of proposals, RFPs, RFIs, and supporting documentation.
  
• Track, manage, and follow up on opportunities using CRM and SalesOps tools.
  
• Sales Enablement & Operations
  
• Create compelling presentations, case studies, and decks aligned to customer/vertical needs.
  
• Maintain data hygiene, reporting, and dashboards to enable leadership visibility.
  
• Work with global SalesOps to ensure smooth workflows for EU leadership contributions.
  
• Market & Account Intelligence
  
• Track competitor activities, market trends, and account developments in EU regions.
  
• Provide insights and intelligence to support strategic GTM planning and positioning.
  
• Contribute to thought-leadership initiatives (content briefs, event prep, etc.).
  

Experience:

• 2–4 years in IT Services, Custom Solutioning, or SaaS sales roles.
  
• Exposure to at least two of the following verticals: Travel & Hospitality, Airlines, BFSI, Pharma & Healthcare, Retail, Manufacturing (must-have).
  
• Track record of B2B account handling or new business hunting.

Knowledge & Skills:

• Working understanding of at least some of the following (good to have):
  
• Data Engineering & AIImpact Guru Technology Ventures Pvt Ltd
  
• Agentic AI Solutions
  
• Product & Platform Engineering
  
• App Modernization, Cloud & DevOps
  
• System Integration, Data Analytics & BI
  
• Vibe Coding and ecosystem trends
  
• Graduation in Technology or IT will be preferred (other fields are not looked at unfavourably)
  
• Strong grasp of sales outreach functions and tools (CRM, automation, LinkedIn Sales Navigator, etc.).
  
• Excellent presentation creation skills (PowerPoint, Google Slides, or similar).
  
• Demonstrated ability to communicate effectively with CXOs, VPs, and senior decision-makers.

Soft Skills:

• Strong interpersonal and communication skills (verbal & written).
  
• High ownership mindset with ability to work independently and collaboratively.
  
• Curiosity and adaptability to understand diverse industries and technology plays.
  
• Process-oriented with attention to detail in documentation and follow-ups.
  
• Fluency in any other European language beyond English is a plus.