Banking Retail Team Member - BPS

1 - 3 years

3 - 7 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

FTE required for Processing Support Should be willing to work in night shift voice process Mortgage knowledge would be added advantage

Job Summary:

Banking Retail Team Member

Key Responsibilities:

  • Process day-to-day retail banking transactions as per defined policies and procedures.
  • Handle activities related to

    account opening, KYC, loan processing, payments, deposits, fund transfers, and reconciliation

    .
  • Ensure compliance with

    banking regulations, internal controls, and audit requirements

    .
  • Accurately capture, validate, and maintain customer data in banking systems.
  • Support customer queries through back-office processing or coordination with front-end teams.
  • Monitor and report any discrepancies, risks, or fraudulent activities in processes.
  • Work collaboratively with peers and supervisors to meet

    SLA (Service Level Agreement) and KPI (Key Performance Indicator) targets

    .
  • Participate in

    process improvement initiatives

    to enhance efficiency and service quality.

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Hexaware Technologies

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