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Openings For Assistant Manager/Team Lead_International Voice Process

Openings For Assistant Manager/Team Lead_International Voice Process

Hexaware Technologies

4 - 9 years

|

1 - 5 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Shrinkage CSAT Aht Attrition International Voice Process Call Center Operations Bpo Operations SLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead / Assistant Manager for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Interested candidates can reach out to Pavatharanip1@hexaware.com / 7305044617 Regards, Pavatharani

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Hexaware Technologies

Hexaware Technologies

www.hexaware.com

IT Services and IT Consulting

Navi Mumbai Maharashtra

10001 Employees

513 Jobs

Key People

R Srikrishna

CEO
Hiten D. Tuli

CFO
Rohan A. Sinha

Chief Operating Officer
Rishi J. Shukla

Chief Technology Officer

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