1191 Attrition Jobs

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Overview: As a Telesales Team Leader, you will be responsible for leading and motivating a team of telesales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment. Responsibilities: l Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance. l Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed. l Conduct regular performance evaluations and pr...

Hiring Team Lead for domestic process Location- Zirakpur Salary- 25k to 30k Exp -4+ years experience with bpo industry and must have exp as a Team Lead also Call/WhatsApp@7986969965

Job Title: Team Lead Location: Ghansoli Experience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call Centre Industry: Customer Service - Inbound Employment Type: 6 days working 1 rotational week off Roles and Responsibilities: Lead and motivate a high-performing sales voice team to achieve targets. Monitor team metrics, provide feedback, and drive performance improvements. Guide team members in their career progression through coaching and support. Manage change requests and ensure smooth implementation. Work independently with minimal supervision to meet business objectives. Foster a positive and collaborative team environment. Ensure team clarity on KRAs and in...

Job Description : Anand Rathi Share and Stock Broking Ltd is hiring an HR Executive to manage Recruitment, Employee Engagement, HR Operations, and HR Compliance for our Nagpur location . The ideal candidate will be responsible for driving people processes and supporting the growth of the organization. Role & responsibilities 1. Recruitment and Onboarding Source, screen, and recruit talent to meet manpower requirements Manage job postings, conduct interviews, and support final selection process Oversee onboarding formalities document collection, induction, system setup, and smooth integration of new hires 2. Employee Engagement and Development Organize engagement activities to foster a positi...

About Paisabazaar.com: Paisabazaar.com is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians. Role Overview : Designation: Contact Center TL/AM/Manager - Tele Sales. Product. Location: Mysuru. We are looking for a dynamic and motivated Sales leader to lead a team of sales executives in the Loan segment under the Digital Channel. This role demands strong leadership, excellent communication skills, and a performance-driven mind...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

- Monitor daily/weekly/monthly KPI (AHT, CSAT, SLA, Quality scores, Productivity, etc) - Client and organizational targets. - Provide timely feedback and conduct performance review. - Identify low performers and create performance improvement plans.

Job Title: Team Lead - BPO Operations Company: Cyfuture India Pvt Ltd Location: Mahape/Ghansoli (Navi Mumbai) Salary: 25,000 - 30,000/- per month Job Summary: Cyfuture India Pvt Ltd is seeking an experienced Team Lead to oversee BPO operations, ensuring seamless delivery of customer service and support. The successful candidate will lead a team, drive performance, and maintain high-quality standards. Key Responsibilities: 1. Team Management: Lead, motivate, and develop a high-performing team of customer service representatives. 2. Operational Excellence: Ensure adherence to processes, quality standards, and productivity targets. 3. Customer Service: Oversee customer interactions, resolving c...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Motor Insurance / Health Insurance Designation- Assistant Manager Team Size- 50 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, c...

Total 4 yrs out of this 1yr TL exp in Mutual Fund SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore..1yr TL exp in Mutual Fund Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Female candidate Perks and benefits PF & ESIC plus Good Leave policy

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617. Were Hiring: Manager – Customer Support Operations Lead day-to-day customer support operations in a BPO setup Drive quality, productivity, and timely query resolution Manage team performance, attrition, shrinkage & capacity planning Ensure compliance, risk, and fraud management 5+ years of experience with strong team-handling skills

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular team meetings, coach...

Candidates should be from BPO/BPM Background Total Experience - 11+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AM's & TL's Location: Sec.30; Gurugram College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship man...

Roles and Responsibilities * Manage BPO operations to ensure efficient processing of customer requests. * Monitor and analyze attrition and shrinkage rates, implementing strategies to reduce them. * Develop and maintain sales processes to drive revenue growth. * Collaborate with cross-functional teams to improve overall operational efficiency. Desired Candidate Profile * 1-6 years of experience in BPO operations or a related field. * Strong understanding of attrition, shrinkage, and sales process management. * Proven track record in reducing attrition rates through effective people management strategies. CONTACT HR SHOUMIK - 9833585888

Hi Career Seekers, Job Title: Team Lead Collections (BPO Sector) We are currently hiring for the position of Team Lead Collections in our BPO operations. The ideal candidate must be a local resident of Bangalore with prior experience in handling collection processes. Location- Bangalore CTC- Up to 5 LPA Key Requirements: Proven experience in Field Collections is mandatory Minimum 1-2 years of experience should be documented as a Team lead into a Collection process. Strong leadership and people management skills Should be handling minimum 15-20 Field collection executives. Graduation is Mandatory. Ability to analyze reports and implement process improvements As a Team Lead, you will be respon...

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

We are hiring for sales team leader!!!!! Company Name:- Ileads Axuiliary services Pvt Ltd Exp Required In sales Domain More than One Year Exp Required In Sales Team Leader Job Location:- Noida Sector 16 Salary:- 35k inhand salary ( Per Month) Process:- Motar Insurance Good Communication Skills Required Kindly share your cv or directly call To ( HR Bhumika 7982601044)

Responsibilities * Manage a team of non-voice US Healthcare process agents to ensure efficient handling of international emails and chats. * Monitor KPIs, SLAs, shrinkage, and attrition rates to identify areas for improvement. * Develop and implement strategies to reduce shrinkage and attrition while maintaining high-quality service levels. * Collaborate with other teams to resolve complex customer issues. Job Requirements * 4-8 years of experience in BPO non-voice processes or similar industries. * Strong knowledge of email support, chat support, international non-voice processes, KPIs, SLAs, shrinkage, attrition management.

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts...

Team Leader with 1+ year experience needed to manage reps, hit targets, and improve KPIs (attrition, CSAT, AHT). Must be open to a 5-days working 2 week offs Must have worked in international on paper for 1 year call HR : 8355898680

Job Description for a Sales Manager Personal Loan & Home Loan with Team Handling (Kannada language proficiency preferred): Job Title: Sales Manager Personal Loan & Home Loan Location: Mysore & Chennai Job Summary: We are looking for an experienced Sales Manager to lead and manage a team of Loan Sales Officers in the Personal Loan and Home Loan segment. The ideal candidate should have proven experience in retail loan sales, excellent team management skills, and proficiency in Kannada (regional language) to interact effectively with local customers and stakeholders. Key Responsibilities: Lead, motivate, and manage a team of Loan Sales Officers to achieve business targets in Personal Loan & Hom...