About the role: We are looking for an experienced Senior C++ Software Engineer to help grow and enhance our PTP software platform. The candidate will work on strategic enhancements to the platform as well as on client implementation projects. The PTP Platform is a leading-edge, cloud-based Securities Processing solution that provides trade lifecycle processing for a wide range of global financial institutions. About the team: As a Senior C++ Software Engineer, youll be part of our PTP Platform development group. The group is broken into smaller scrum teams that each hold responsibility for a key area of system functionality. Youll become involved with all phases of the development lifecycle and take ownership of key functional areas. What you will be doing: As a Senior C++ Software Engineer, you will be involved in: Analysis of user requirements and translation into solution design Estimating and breaking down tasks into manageable chunks Implementation of new features and feature enhancements Leading code reviews and enforcing best practice within a small, agile, focused team Mentoring junior colleagues What you will need: 7+ years of commercial software development experience using C++ SQL experience Unix/Linux experience Relevant degree in a numeric discipline, or equivalent work experience Excellent written and spoken English Added bonus if you have: Oracle Experience Experience of event-driven distributed messaging (e.g. Kafka) Experience of financial markets and the trade lifecycle beneficial C# and any GUI development experience
About the role: This is an ideal opportunity for someone early in their data science career who is passionate about solving real-world business challenges and eager to learn and grow in an environment that values initiative and innovation. Were seeking a proactive self-starter who thrives amidst multiple cross-functional stakeholders and varying priorities. If youre excited by the challenge of digging deep to uncover the why, building impactful solutions, and driving success across the global fintech landscape, FIS invites you to make your mark here. What you will be doing: Applying expertise in machine learning and data mining to implement analytics solutions that enhance Sales performance Developing and deploy Agentic AI use cases (e.g., account intelligence agents, personalized outreach agents, lead nurture agents) Building predictive models to identify trends, optimize lead prioritization, and measure performance of Sales initiatives Conducting advanced statistical analysis and present findings as clear, actionable recommendations to Sales leaders Creating and maintaining interactive data visualizations (Power BI or equivalent) to communicate insights effectively. Contributing to best practices in MLOps and cloud-based deployment (Azure preferred) Preparing and presenting AI program outcomes and insights to business leadership and executive audiences What you will need: Bachelors degree in Computer Science, Statistics, Mathematics, Engineering, or a related field (required) Greater than 4 years of experience in data science or analytics (internships, projects, or prior roles) Experience in financial services, banking, or FinTech is a plus Strong understanding of machine learning algorithms and practical applications Hands-on experience with Agentic AI or Generative AI model development Proficiency in Python or R, and SQL for data manipulation and analysis Experience with cloud platforms (Azure preferred) Familiarity with MLOps pipelines for model automation and deployment Strong skills in data visualization (Power BI preferred) and Microsoft Office tools (Excel, PowerPoint and Outlook) Excellent problem-solving and critical thinking skills Strong written and verbal communication, with ability to simplify complex results for business stakeholders Demonstrated ability to work in agile or fast-paced environments Passion for innovation with a proactive, can-do attitude Team player with the ability to influence and collaborate effectively
About the team : In todays highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. What you will be doing: Work jointly with other team members to meet deliverables under tight deadlines. Very good analytical, prioritization and problem solving skills Ability to learn quickly and adapt to new situations, directives, and priorities Good interpersonal skills What you bring: Min of 2+ yrs experience into OMNI Suite of Products Should have Omni Script experience Should have knowledge of Omni, Admin Web and US Retirement domain Additional experience good have is snowflakes, HTML, Java script. Must be a self-starter who is extremely organized, detail oriented, and has the ability to meet tight deadlines Experience with Omni suite of products Must be very good at verbal and written communication Education Requirements: Bachelors degree or the equivalent combination of education, training, or work experience.
About the team - Its an amazing opportunity to join a talented team of functional and technical folks doing interesting work at the worlds largest global provider dedicated to financial s solutions! Job Description: Regular and Ad-hoc Connects with Stakeholders for Requirement Elicitation and Documentation for all the PI planning. Getting Requirement Sign-off, clarifying open items and committing to Scope and Providing Detailed overview to Team on the business Needs, Vision and PI Goals or any specific project requirement Getting Client Feedback on In Progress items for any change in scope, Issues or Workflows and providing Regular status updates on the progress to evaluate Risk and Providing Inputs/Suggestions to stakeholders by analysing existing patterns that can be used For Development and E2E Delivery Providing Shared requirement and Status documents across Stakeholders in Projects with Evolving Requirements to avoid Redundancy and missing requirements keeping it collaborative and transparent in terms of Scope, Commitment and Measure of Progress. Formulates client requirements into written form and transforms them into specifications and development user stories. Interacts with product managers and/or users to define system requirements and/or necessary modifications. Write functional and technical specifications based on conceptual design and stated business requirements. Build user stories for development team based on requirements from stakeholders. Work on source to target mapping documents and helping to identify bottleneck of complex requirements and converting into transformations. What are you bringing? Excellent oral and written communication skills. Background in wealth and retirement, banking, insurance preferred. Conduct regular scrum ceremonies and involve team to participate in all meetings. Closely work with stakeholders and get priorities of project and plan the planning and implementation along with development team members. Handling multiple ad hoc requests and informing stakeholders and de-prioritizing planned deliveries. Involve on database request activities like sample query execution on databases and helping to upstream team on required data. Skills: Must Have Stakeholder Management Data engineering/warehouse concepts Strong SQL and database knowledge Strong communication skills and excellent client-facing skills Strong analytical skills Scrum ceremonies Project management tools like JIRA, FIGMA, MIRO etc. Nice to Have Any certifications related to project management ETL and Data related concepts Qualifications Degree or equivalent Demonstrated ability to analyze complex situations and learn new processes and technologies quickly. Previous experience in the Financial Services Industry, specifically as related to defined contribution and define benefits administration. Competencies Excellent communicator ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion. Attention to detail track record of authoring high quality documentation. Organized approach manage and adapt priorities according to client and internal requirements. Self-starter but team mindset - work autonomously and as part of a global team.
Data Scientist About the role: Data Scientist required to lead funded (billable) projects, customizing and implementing Forecasting, Anomaly detection, Classification and GPT-like solutions (generative AI, (R)etrieval/ (A)ugmentation/ (G)eneration architecture for automated prompt-engineering, etc.) for client-facing systems in Capital Markets. What you will be doing: Use quantitative and statistical methods to extract data and insights from structured and unstructured data. Leverage machine learning, statistical modeling, and quantitative analysis to create smarter, data-driven products. The candidate should understand both ML and Gen AI. Employ machine learning and statistical modeling to create and enhance data driven products Analyze and extract insights from internal and external data Work with Big Data and transform complex datasets into more usable formats Work with a variety of data science tools and programming languages such as SAS, Python, R, Scala, SQL Work independently and collaborate with other groups to solve complex problems Create and present analyses to internal and external partners and clients Document models and write code to track and monitor models and product performance Understand the realities of model development and make pragmatic and business-aware choices when trading-off sophistication and accuracy versus implementation and performance costs. Other related duties assigned as needed EDUCATION REQUIREMENTS- Bachelor degree with relevant experience (Minimum 3 years) but Masters or PhD is preferred in Statistics, Decision Sciences, Applied Mathematics, Economics or Computer Science or the equivalent combination of education, training, and work experience. Delivery-oriented team player who takes responsibility for the teams success and strives to continually learn and improve. Ability to interface with all levels of employees and effectively interact with various functional areas and facilities. Ability to establish and maintain effective working relationships with employees, management, and clients. What you will be doing: Employ machine learning and statistical modeling to create and enhance data driven products Analyze and extract insights from internal and external data Work with Big Data and transform complex datasets into more usable formats Work with a variety of data science tools and programming languages such as SAS, Python, R, Scala, SQL Work independently and collaborate with other groups to solve complex problems Create and present analyses to internal and external partners and clients Document models and write code to track and monitor models and product performance Understand the realities of model development and make pragmatic and business-aware choices when trading-off sophistication and accuracy versus implementation and performance costs. Use Azure, AWS, Databricks to register the model and deploy ML OPS. What you will need: 6+ Years of relevant experience and knowledge in machine learning, artificial intelligence, statistical modeling, data visualization, and data analysis. Proficient in data science tools and programming languages such as SAS, Python, R, Scala, SQL Experience or knowledge of cloud-based technology along with Azure and Databricks proficiency. Knowledge of financial services industry especially Capital Markets. Deep understanding of Fraud/Anomaly detection use cases and approach Models like Auto encoder, XG Boost, Isolation Forest, Local Outlier factor, SVMs etc. Deep understanding on RAG, MCP & Agentic AI deployments. Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent analytical, decision-making, problem-solving, team, and time management skills Ability to persuade and influence others on the best approach Positive outlook, strong work ethic, and responsive to internal and external clients and contacts Ability to work as part of a team or alone making a strong contribution in either scenario Exceptional statistical, mathematical, basic Machine learning and analytical skills Superior interpersonal, communication and presentation skills.
About the role: Data Scientist required to lead funded (billable) projects, customizing and implementing Forecasting, Anomaly detection, Classification and GPT-like solutions (generative AI, (R)etrieval/ (A)ugmentation/ (G)eneration architecture for automated prompt-engineering, etc.) for client-facing systems in Capital Markets. What you will be doing: Use quantitative and statistical methods to extract data and insights from structured and unstructured data. Leverage machine learning, statistical modeling, and quantitative analysis to create smarter, data-driven products. The candidate should understand both ML and Gen AI. Employ machine learning and statistical modeling to create and enhance data driven products Analyze and extract insights from internal and external data Work with Big Data and transform complex datasets into more usable formats Work with a variety of data science tools and programming languages such as SAS, Python, R, Scala, SQL Work independently and collaborate with other groups to solve complex problems Create and present analyses to internal and external partners and clients Document models and write code to track and monitor models and product performance Understand the realities of model development and make pragmatic and business-aware choices when trading-off sophistication and accuracy versus implementation and performance costs. Other related duties assigned as needed EDUCATION REQUIREMENTS - Bachelor degree with relevant experience (Minimum 3 years) but Masters or PhD is preferred in Statistics, Decision Sciences, Applied Mathematics, Economics or Computer Science or the equivalent combination of education, training, and work experience. Delivery-oriented team player who takes responsibility for the teams success and strives to continually learn and improve. Ability to interface with all levels of employees and effectively interact with various functional areas and facilities. Ability to establish and maintain effective working relationships with employees, management, and clients. What you will be doing: Employ machine learning and statistical modeling to create and enhance data driven products Analyze and extract insights from internal and external data Work with Big Data and transform complex datasets into more usable formats Work with a variety of data science tools and programming languages such as SAS, Python, R, Scala, SQL Work independently and collaborate with other groups to solve complex problems Create and present analyses to internal and external partners and clients Document models and write code to track and monitor models and product performance Understand the realities of model development and make pragmatic and business-aware choices when trading-off sophistication and accuracy versus implementation and performance costs. Use Azure, AWS, Databricks to register the model and deploy ML OPS. What you will need: 6+ Years of relevant experience and knowledge in machine learning, artificial intelligence, statistical modeling, data visualization, and data analysis. Proficient in data science tools and programming languages such as SAS, Python, R, Scala, SQL Experience or knowledge of cloud-based technology along with Azure and Databricks proficiency. Knowledge of financial services industry especially Capital Markets. Deep understanding of Fraud/Anomaly detection use cases and approach Models like Auto encoder, XG Boost, Isolation Forest, Local Outlier factor, SVMs etc. Deep understanding on RAG, MCP & Agentic AI deployments. Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent analytical, decision-making, problem-solving, team, and time management skills Ability to persuade and influence others on the best approach Positive outlook, strong work ethic, and responsive to internal and external clients and contacts Ability to work as part of a team or alone making a strong contribution in either scenario Exceptional statistical, mathematical, basic Machine learning and analytical skills Superior interpersonal, communication and presentation skills. What we offer you: A career at FIS is more than just a job. Its the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech. Always-on learning and development. Collaborative work environment. Opportunities to give back. Competitive salary and benefits.
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Engineering At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS? About The Role This is an ideal opportunity for someone early in their data science career who is passionate about solving real-world business challenges and eager to learn and grow in an environment that values initiative and innovation. We’re seeking a proactive self-starter who thrives amidst multiple cross-functional stakeholders and varying priorities. If you’re excited by the challenge of digging deep to uncover the “why,” building impactful solutions, and driving success across the global fintech landscape, FIS invites you to make your mark here. What You Will Be Doing Applying expertise in machine learning and data mining to implement analytics solutions that enhance Sales performance Developing and deploy Agentic AI use cases (e.g., account intelligence agents, personalized outreach agents, lead nurture agents) Building predictive models to identify trends, optimize lead prioritization, and measure performance of Sales initiatives Conducting advanced statistical analysis and present findings as clear, actionable recommendations to Sales leaders Creating and maintaining interactive data visualizations (Power BI or equivalent) to communicate insights effectively Contributing to best practices in MLOps and cloud-based deployment (Azure preferred) Preparing and presenting AI program outcomes and insights to business leadership and executive audiences What You Will Need Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, or a related field (required) > 4 years of experience in data science or analytics (internships, projects, or prior roles) Experience in financial services, banking, or FinTech is a plus Strong understanding of machine learning algorithms and practical applications Hands-on experience with Agentic AI or Generative AI model development Proficiency in Python or R, and SQL for data manipulation and analysis Experience with cloud platforms (Azure preferred) Familiarity with MLOps pipelines for model automation and deployment Strong skills in data visualization (Power BI preferred) and Microsoft Office tools (Excel, PowerPoint and Outlook) Excellent problem-solving and critical thinking skills Strong written and verbal communication, with ability to simplify complex results for business stakeholders Demonstrated ability to work in agile or fast-paced environments Passion for innovation with a proactive, can-do attitude Team player with the ability to influence and collaborate effectively What We Offer You At FIS, we are as committed to growing our employees’ careers as our own business. We offer~ Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Science About The Team The FIS Cyber Threat Intelligence team is composed of highly skilled professionals dedicated to identifying emerging threats through in-depth research, collaboration with peer organizations and vendors, and analysis of threat actor behaviours. By continuously monitoring both internal and external threat sources, the team enables FIS security groups to proactively implement preventive measures and strategically prioritize risk mitigation across the enterprise. Our work spans multiple areas of cyber defence, offering valuable opportunities to expand expertise and develop new skills. What You Will Be Doing Monitor threat intelligence feeds and alerts from open-source and commercial platforms to identify emerging threats relevant to the organization Collect and ingest indicators of compromise (IOCs) into the Threat Intelligence Platform (TIP) to support proactive blocking Conduct searches in internal security tools (e.g., SIEM, TIP, EDR) to investigate potential threats, validate indicators, and enrich intelligence findings Assist in researching threat actors and campaigns, focusing on their tactics, techniques, and procedures (TTPs) Provide contextual threat intelligence to support incident response efforts and investigations Track and assess high-risk vulnerabilities, especially those with known exploits actively being used in the wild Monitor for compromised credentials and company-branded phishing domains to detect potential impersonation or fraud Identify and evaluate third-party risks, including vendor exposures and supply chain threats Apply the MITRE ATT&CK framework to analyze and report on emerging threats and adversary behaviors Applying critical thinking and a proactive mindset when making intelligence assessments What You Bring 3 -6 Yrs of working experience is required Ability to meet deadlines, work independently, plan and work in an organized manner and rely on sound judgment to plan and accomplish goals Attention to detail, accuracy and confidentiality Ability to handle daily responsibilities and special projects simultaneously Ability to establish and maintain effective working relationships with employees, clients and the public What We Offer You Multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A variety of career development tools, resources and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 1 - 5% About Team You will be part of WFM team What you will be doing Serves as escalation point for issues beyond operations analyst’s authority; resolves conflicts involving scheduling, resources, or technical issues. Gather, analyze, prepare and summarizes recommendations for Long term plan on HC, minutes from a strategy perspective both long term & Short term, researches and compiles data to forecast and prepare annual and monthly budget projections for a division or similar group of organizations, Tracks revenue and Opex on a monthly basis, comparing actual to forecasted figures and makes necessary adjustments. Prepares reports for management summarizing results of research, analyses and evaluation of any discrepancies Forecasting and Budgeting- Liaison with Ops and other stakeholders to seek forward looking guidance, To vet and validate inputs and build forecasting model in excel, Assist in providing business analytics and insights using various operations levers, Familiar with operation levers such as utilization, Occupancy, Attrition, hiring. Drive initiatives on profitability improvement improvement through automation, To fulfill any other Adhoc requests that came by on a monthly basis. Ability to work within deadlines & strict timeframes, strong analytical and problem-solving skills, excellent time management skills, excellent verbal and written communication skills, strong interpersonal and relationship management skills, ability to work productively in a fast-paced call center environment, multi-task and detail-oriented with ability to work with little supervision Skills Required Should be able to creates /overview capacity plans, staffing/FTE forecasts, pricing scenarios and other analysis required by management A good team player Experience of working with global/other teams Detail oriented and regard for timeliness High regard for deadlines and deliverables Owning the work assigned to ensure it completeness without compromising timeliness or accuracy What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's DegreeGENERAL DUTIES & RESPONSIBILITIES Develops, maintains and upgrades manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans Performs usability testing for total system performance, reliability, scalability and security Effectively communicates testing activities and findings in oral and written forms Controls and manages own daily test activities Provides internal quality assurance Supports test lead to identify risks and develops mitigation strategies Organizes and maintains the test script library Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor’s degree or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of methods, tools and technology used in software testing Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner Knowledge of basic principles, processes, phases and roles of application development methodologies Knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshooting Knowledge of object-oriented development tools, techniques and principles with expertise in at least one object-oriented language Knowledge of functions, features and components of existing and planned operating systems and applications Skill in understanding and focusing on the client needs Skill in analysis, solid decision-making and problem solving Ability to work in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceeded Ability to deliver results under pressure Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals Ability to communicate effectively verbally and in writing Ability to establish and maintain effective working relationships with employees, clients, vendors and public FIS JOB LEVEL DESCRIPTION Developing professional role requiring basic skills with a developing level of proficiency. Maintains a record of test progress and test results. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Typically requires up to three years demonstrated experience in software testing. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Software Test Analyst Senior ( Automation, Java with Selenium, Banking/Payment) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. As a Software Test Analyst, Senior, youll play a key role in the development of fintech products that are changing the way the world pays, banks and invests. This will involve consulting on software development or operations processes, quality practices, quality audits and software measurements. GENERAL KNOWLEDGE, SKILLS & ABILITIES Must haves 8+ years of related experience in QA / software testing space. Minimum 4 years of automated testing experience. Domain Knowledge Experience in Banking/Financial Services applications and payment systems. Understanding of Agile methodologies and Scrum ceremonies. Collaboration & Mentorship Work closely with Delivery Managers, Project Managers, and stakeholders to meet timelines. Mentor/Lead junior team members and promote knowledge sharing within the QA team. Automation Tools & Programming Familiarity with API testing tools like Bruno, RestAssured and frameworks such as BDD/TDD. Experience with Cucumber and BDD frameworks for behavior-driven development and test automation. Test Planning & Design Create detailed test plans, scenarios, scripts, and procedures for functional, integration, and system testing. Document and report software defects clearly to development teams. Automation & Continuous Improvement Develop, maintain, and upgrade manual and automated test scripts for UI and API test cases. Drive automation testing improvements and implement best practices for efficiency. Defect Management & Quality Assurance Manage and lead defect triage meetings, ensuring timely resolution. Perform functional and automated testing on end-to-end systems, including payment platforms. Soft Skills Strong communication, stakeholder management, and problem-solving abilities. Ability to work independently and exhibit ownership and accountability. Nice to have Knowledge of ISO20022. Knowledge of SWIFT MT/MS messaging and flows. Knowledge/experience testing of payment systems. Real-time schemes Bulk schemes SEPA, SCT Instant, Cross Border payments Proficiency in Selenium (Java), Protractor, or Cypress for automation scripting. EDUCATION REQUIREMENTS Bachelors degree or the equivalent combination of education, training, or work experience.
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Manual & Automation Testing As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS? About the role~ . As a Software Test Analyst, you’ll play a key role in the development of fintech products that are changing the way the world pays, banks and invests. This will involve consulting on software development or operations processes, quality practices, quality audits and software measurements. About The Team Prophet is a leading risk management platform used by the financial services industry around the world to model companies’ financial business. Our team is working on a greenfield Prophet SaaS project. Join one of multinational Scrum teams on a product that offers Accounting to Insurance companies. If you like challenges, we are offering one. What You Will Be Doing Develops, maintains, and upgrades manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans Performs usability testing for total system performance, reliability, scalability, and security Effectively communicates testing activities and findings in oral and written forms Controls and manages own daily test activities Provides internal quality assurance Supports test lead to identify risks and develops mitigation strategies What You Will Need Must have 2-4 years of experience in Manual Testing Expertise in Manual testing, Postman, REST/SOAP, JSON, SQL/Relational DBs Knowledge of automation testing is an added advantage Knowledge of methods, tools and technology used in software testing Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner Knowledge of basic principles, processes, phases and roles of application development methodologies Knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshooting Knowledge of object-oriented development tools, techniques and principles with expertise in at least one object-oriented language Knowledge of functions, features and components of existing and planned operating systems and applications Develops, maintains and upgrades manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans Performs usability testing for total system performance, reliability, scalability and security Effectively communicates testing activities and findings in oral and written forms Controls and manages own daily test activities Provides internal quality assurance Supports test lead to identify risks and develops mitigation strategies Knowledge of methods, tools and technology used in software testing Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner Knowledge of basic principles, processes, phases, and roles of application development methodologies Knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshooting Knowledge of object-oriented tools, techniques, and principles with expertise in at least one object-oriented language Knowledge of functions, features, and components of existing and planned operating systems and applications Work experience weighs more heavily with this position than does formal education, although certification and special courses of study are preferred Experience with Agile and Scrum Excellent Communicator – ability to discuss technical solutions to internal and external parties and adapt depending on the technical or business focus of the discussion Skill of writing test cases and create documents as well will interpret project requirement and implement logic within a project according to the client’s specifications Ability to deliver results under pressure Self-motivated and self-learning attitude Quick adaptation new tools and latest testing technologies Effectively communicate with clients and those outside of their role, especially when it comes to the discussion issue with development, having the ability to communicate well with both technical and non-technical people Added Bonus If You Have Experience of Agile Scrum will be an added advantage Fluent in English Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion Organized approach – manage and adapt priorities according to client and internal requirements Self-starter but team mindset - work autonomously and as part of a global team What We Offer You At FIS, you can learn, grow and make an impact in your career Extensive Health Benefits Program along with the Family Protection Plan Best-in-class career mobility options across the globe Award-winning learning offerings for career development Adaptable home - office work model Opportunity to work with global teams and clients Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Business Administration Job Posting Description About The Team We are FIS Capital Markets Shared Technical Services Group, providing Test Automation solutions to our FIS Capital Markets products Clients. About The Role As an Automation Test Engineer, you will be responsible for designing, developing, and executing automated test scripts using Selenium with Java or other tools. You will play a key role in the project lifecycle, including requirement analysis, test planning, scripting coordination, and automation execution. You will also collaborate with cross-functional teams to ensure high-quality delivery through continuous integration and testing. What You Will Be Doing Participate in requirement discussions with internal/external clients to define automation scope and complexity Prepare detailed test plans and test case scenarios based on business requirements Develop and maintain automation scripts using Selenium with Java or similar tools, ensuring alignment with project goals Collaborate with BA to transfer functional knowledge Analyze test execution results and troubleshoot failures using logs Liaise with client teams to resolve configuration-related issues and update scripts accordingly Raise and track defects through standard resolution processes for core code issues Review release notes and assess impact on existing test cases, initiating script maintenance as needed Estimate effort and scope for new automation requests and enhancements What You Bring 3-5 years of experience in automation testing, preferably in Capital Markets or Financial Services domain Strong hands-on experience with Selenium WebDriver, Java, and test frameworks like TestNG or JUnit Knowledge in Git for version control and experience with CI/CD tools (e.g., Jenkins, GitLab CI) Understanding of SQL and relational databases for test data validation and analysis Experience in testing web applications and APIs Familiarity with Agile/Scrum methodologies and project lifecycle Excellent communication and presentation skills- ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion Ability to work under tight deadlines and manage multiple priorities Attention to detail – track record of authoring high-quality documentation Organized approach – manage and adapt priorities according to client and internal requirements Self-starter but team mindset - work autonomously and as part of a global team What We Offer You An exciting opportunity be a part of World’s Leading FinTech Product MNC A range of benefits designed to help support your lifestyle and wellbeing A multi-faceted job with a broad spectrum of responsibilities A modern international work environment and a dedicated and innovative team Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Commerce/Business Product Support Representative The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know~ Are you FIS? About The Team As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application. What You Will Be Doing Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment Provide in-depth product support and researching client issues Troubleshoot problems with equipment or software applications and recommend corrective action Document customer information and recurring technical issues to support product quality programs and product development What You Bring 5-7 years’ experience of working on Product Support Familiarity with SaaS platforms and ability to learn new tools quickly Basic understanding of IT troubleshooting and ticketing systems (e.g., ServiceNow) Prior banking experience preferred What You Will Need Strong analytical, organizational and time management skills The ability to work independently You are an excellent communicator and strong problem-solver Knowledge of FIS products a plus Added Bonus If You Have Knowledge of FIS’ products and services Knowledge of financial services industry and basic financial analysis principles and ratios What We Offer You At FIS, we hire the best. In return, you receive exceptional benefits including~ Opportunities to innovate in fintech Tools for personal and professional growth Inclusive and diverse work environment Resources to invest in your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree DevOps Engineer (AWS + EKS) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Team Team involves in Manage and support infrastructure on public cloud SaaS environment. Manage and support infrastructure on both public and private cloud environments. End-to-End client onboarding and post go-live support (Build + Ops). What You Will Be Doing Infrastructure Management & Automation ~ Maintain and optimize cloud infrastructure (AWS, public/private cloud environments). Implement automation for deployments, monitoring, and scaling using DevOps tools Client Onboarding & Migration ~ Support end-to-end onboarding of new clients on Payment Hub Standard Edition (SaaS). Handle migration and onboarding for public cloud clients on Enterprise Edition Operations & Reliability ~ Ensure high availability and reliability of Payment Hub environments. Apply SRE practices to reduce manual toil and improve system resilience Continuous Improvement ~ Work on projects to enhance infrastructure, CI/CD pipelines, and observability. Collaborate with global teams for knowledge sharing and continuity What You Bring 2 to 5 Years of experience as Devops Engineer (AWS + EKS) Good Experience in Design & manage AWS infra (VPC, IAM, EC2, S3) using Terraform Good experience in Scripting (Bash/ Poweshell+ Python). Monitoring & logging tools AWS services, EKS/Kubernetes, Docker. IaC (Terraform), CI/CD (GitHub Actions/Jenkins) Build & operate EKS clusters, CI/CD pipelines, and automate deployments Implement SRE practices~ SLI/SLO, incident response, observability (Prometheus/Grafana, CloudWatch) Ensure security (IAM, RBAC, secrets mgmt) and cost optimization Added Bonus If You Have Certifications in AWS DevOps/Solutions Architect, CKA/CKS What We Offer You An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Information Technology Network Analyst Specialist (Enterprise Client WAN) – US and UK Day Shifts Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Role As a Network Specialist, you will be responsible for ensuring reliable and secure network connectivity services supporting enterprise routing. The role involves configuring and troubleshooting routing on core and client-edge devices such as Juniper MX, Cisco ASR 4K platforms. You will lead large-scale infrastructure initiatives including new data center deployments, network upgrades and migrations from legacy environment's to SD-WAN or modern architectures. the position also demands maintaining up-to-date technical documentation, creating network Visio diagrams, performing advanced routing, firewall research and delivering 24x7 support for network service continuity. About The Team You will be part of highly skilled global network team. The team collaborates closely on major infrastructure projects, ensuring seamless connectivity and optimized performance for FIS's diverse client ecosystem. This collaborative environment fosters knowledge sharing, technical excellence, and a commitment to continuous improvement in network operations. What You Will Be Doing Responsible for configuring and troubleshooting routing on core and client edge devices (Juniper MX, Cisco ASR 1K, ISR 4K etc) Driving large projects which includes setting up new Data center or upgrading existing infrastructure Migrating Clients from Legacy setup to SD-WAN or new Architecture. Supporting end-to-end migration and turnover activities Maintain standard technical documentation and creating Visio diagrams for Core and Client connectivity Routing and Firewall rules implementation for new client application or branch addition Responsible for new client turnup. Individual project handling and completion as per SLA Support 24*7 for Network service delivery in an efficient and effective manner What You Bring Overall with 9 to 12 Years of Experience in Enterprise WAN Professional certificate~ CCNP (R&S) or CCNP (SP) is a must, Good to have Juniper Routing or security In depth understanding and hands on experience of Network protocols (TCP/IP) and Routing protocols (EIGRP, OSPF and BGP) Expert knowledge of VPN Tunneling protocol such as IPSEC (IKEv1 and IKEv2), GRE, DMVPN and Flex VPN Good understanding of WAN Technologies (MPLS) Good knowledge on Nexus platform and Load Balancer (F5, Citrix) Understanding of Network operating system (Cisco IOS, JUNOS, NX-OS, IOS-XE) Knowledge in configuring Netflow, SNMP and Tacacs concepts Sharp troubleshooting skills and ability to work Independently Network Automation using Ansible, AWX, Python Experience in troubleshooting Network traffic Flow, Packet analysis/capture and Monitoring Flexible to work in night shifts or weekends as business demands Good communication skills to work with clients across US/EMEA/APAC What We Offer You Competitive salary and a fantastic range of benefits designed to help support your everyday life and wellbeing Time to support charities and your community A work environment built on collaboration, flexibility, and respect An expansive range of professional education and personal development possibilities – FIS is a final career step! Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Engineering VBA Developer with C#.Net - Pune As the world speeds up in both work and life, FIS continues to set the pace. Our financial technology solutions reach almost every industry, business, and individual worldwide. We value inclusivity and diversity within our teams, encouraging collaboration and shared success. If you're interested in moving the fintech industry forward, we have one question for you~ Are you ready to be part of FIS? About The Team The Integrated Payables (IP) project focuses on streamlining and automating B2B payment processes within the FIS ecosystem. It aims to ensure efficient integration of payment files, maintain compatibility with diverse banking standards, and facilitate secure transaction processing. The IP Implementation FORMS Team is responsible for supporting IP Implementation activities. This includes creating resources for integrating B2B payment files into the IP System, validating file formats, mapping data accurately, and ensuring consistent processing across platforms. The team works collaboratively to uphold data integrity and facilitate smooth integration for client and banking requirements. What You Will Be Doing SHIFT TIME~ UK SHIFT (2~00 PM IST to 11~00 PM IST) Create resources to integrate B2B payment files into the FIS Integrated Payables System, ensuring file format compatibility, accurate data mapping, streamlined validation, and consistent processing Review incoming files for correct structure and alignment with banking standards. Validate mockups for proper rendering and provide feedback to maintain data integrity Use HP Exstream Software and C#.net to interpret client payment files, validate formats, and export standardized data for FIS specifications Build Pos-pay, ACH, and Wire transaction devices in C#.net to meet new banks’ requirements and integrate securely with FIS Design checks and advice slips based on sample mockups and templates to ensure consistency and accurate formatting for integration Investigate errors by reviewing logs and recent changes, identify causes, and implement solutions like code fixes or configuration updates to keep the system stable What You Bring 3-6 years of experience as a VBA Developer Demonstrated expertise in designing and developing applications using VBA and C#.net. Proven ability to create robust, efficient solutions tailored to business needs Comprehensive understanding of relational databases and proficiency in SQL. Capable of managing and optimizing database operations for high performance and reliability Hands-on experience with source control management systems, including GIT and Bitbucket, ensuring code integrity and facilitating collaborative development workflows Experienced in designing, developing, testing, and delivering robust software solutions. Dedicated to adhering to industry best practices throughout all stages of development to ensure consistent and reliable results Solid working knowledge and practical experience with C#.net, enabling the development of secure and scalable applications Strong process-oriented mindset, complemented by effective communication skills for seamless project execution and stakeholder engagement Experienced in managing projects and client implementations, ensuring successful delivery and alignment with client requirements What We Offer You An exciting opportunity to be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career in core banking/payments domain A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities An international work environment and a dedicated and innovative team A broad range of professional education and personal development possibilities – FIS is your final career step! Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Business Management Under Review Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency DiplomaGENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency DiplomaGENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
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