5 Shrinkage Jobs
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2.0 - 7.0 years
2 - 6 Lacs
Chennai
Work from Office
Job description Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should have good communication. Location: Preferred Chennai based candidates. Week Off 5 Days working, 2 days rotational week off Only female candidate preferred Interested candidates reach out to: Email: NandhiniA1@hexaware.com Contact: 7358342513
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Bengaluru
Work from Office
J ob Title: Team Leader International Process- Location: Bangalore Work Mode: Work From Office (WFO) Working Days: 5 Days a Week Shift: Flexible for 24x7 Environment Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. ...
Posted 1 week ago
2.0 - 7.0 years
3 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely recovery of loans and credit cards. Develop strategies to reduce shrinkage, attrition, AHT, SLA, KPI & KRA targets. Handle people management tasks such as drafting reports on collections process improvements. Ensure compliance with banking regulations during loan collection processes. Desired Candidate Profile 2-7 years of experience in Debt Recovery Agent (DRA) certification preferred. Strong understanding of Collections Process, Credit Collection, Loan Collection, People Management Skills. Excellent communication skills for effective customer in...
Posted 1 week ago
4.0 - 9.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Role-Team Lead | Windows Support Any grad with min 4 years exp in Service Desk & 1 year as a Team Lead Skills-Windows Troubleshooting/Service Desk/AD CTC-Upto 9.5 LPA WFO-5 Days working 24*7 Shifts Immediate Joiners only Contact- HR Jyoti:9828381541 Required Candidate profile Should have experience from a bpo/mnc company. Perks and benefits Both side cab
Posted 2 weeks ago
5.0 - 10.0 years
7 - 15 Lacs
Punjab
Work from Office
Job Title: Store Manager Reliance Smart Bazaar (Punjab) Location: Across Punjab, HP & Jammu Job Type: Full-Time Experience Required: 5-10 years in Retail Store Operations (FMCG/Grocery/Hypermarket preferred) Educational Qualification: Graduate/Postgraduate in Business Administration/Retail Management or any field. Job Summary: Reliance Smart Bazaar is looking for dynamic and customer-centric Store Managers to lead our stores. The Store Manager will be responsible for driving store performance, ensuring operational excellence, managing teams, and enhancing customer experience while adhering to company policies and standards. Key Responsibilities: 1. Store Operations & Sales Performance Manage...
Posted 2 weeks ago
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