1580 Shrinkage Jobs

Total 3yrs out of this 1yr TL exp ON PAPER, max CTC 7.8 LPA Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata. those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Must have Min 1.5yrs exp as Team Leader from International Voice Customer Support process BPO. Immediate Joiners Well Versed with KPI's. Excellent Fluent English Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Hiring for Team Lead (Malad -Mumbai) international banking process AML / KYC Analyst, Financial Crime At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to: Carry out AML / KYC reviews on customer files by gathering information gained either from the public domain and / or from client and customer. Monitoring of customer transactions and identifying suspicious behaviour to provide a complete picture of customer activity. Respond to requests for information regarding appropriate KYC documents by conducti...

Role & responsibilities Responsible for the end-to-end operations delivery Acts as an interface between the client team and operations delivery team for any day-to-day issues in operations Ensure adherence to SLAs, meeting Customer OKRs on Productivity, Quality, Utilization etc... and improve operational performance Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc. Provide coaching and feedback to team members to enable them to improve their performance Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Drive reward and recognition activity on the floor ...

Need Min 1+yrs exp as Team Leader from International Voice/ Chat Customer Support Process BPO. Should be Team Leader from International Voice Chat Worked on KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Key Responsibilities Store Operations Driving Sales & Customer service People Management Process & SOP Management Inventory Management Reduction of shrinkage & Total Loss Monitor and control expenses through efficient store operations. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs & Conduct time to time OJT for the respective team To ensure timely flow of information to facilitate reviews, reporting and initiation of action. To Maintain All Store reports and data analysis To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set Dynamic professional with excellent communication skills In-...

A Team Leader manages and motivates a team of customer service representatives, ensuring they meet performance targets and deliver excellent service. They handle escalated customer issues & monitor key performance indicators (KPIs).

Total 3yrs out of this 1yr TL exp ON PAPER, max CTC 7.8 LPA Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Kolkata/NCR . those wo can relocate to Kolkata can also apply Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Job brief We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor tea...

Details 5 days working day shifts location- Malad Must have experience as a TL on papers of at least 2 years. Experience in banking operations

Role & responsibilities Team Leader Life insurance Preferred candidate profile Life insurance team leader

As a Workforce Management Analyst at GlobalLogic, you will be responsible for driving capacity planning, forecasting, and workforce optimization for the operations. You should have a strong analytical background, excellent problem-solving skills, and hands-on experience in managing large-scale, operations-driven environments such as BPOs or contact centers. **Key Responsibilities:** - Analyze historical volume trends, seasonal patterns, and business drivers to generate accurate short-term and long-term workload forecasts. - Develop capacity plans based on forecasted workload, staffing levels, service level targets, and productivity metrics. - Determine optimal staffing levels to meet service...

Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. B...

About The Role Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Gujarati - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and...

About The Role Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Marathi - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/...

Strategic Leadership: Define and implement the national retail strategy aligned with the companys vision and growth objectives. Drive business planning, forecasting, and budgeting for retail operations. Operational Excellence: Oversee daily operations of all retail stores across regions ensuring consistency in performance and customer experience. Monitor KPIs, sales targets, and store profitability metrics and take corrective actions where needed. Ensure adherence to SOPs, company policies, and regulatory requirements. Team Leadership & Development: Lead and mentor zonal/regional managers and store leadership teams. Foster a performance-driven culture through effective people management and ...

Store Operations & Business Management Own the overall store performance, including revenue, footfall conversion, and profitability. Implement and maintain brand-standard operating procedures for inventory, cashiering, visual merchandising, and customer service. Ensure execution of VM guidelines and seasonal floor sets to maintain brand identity. Manage third-party vendors such as housekeeping, security, and maintenance. People Management & Development Lead, train, and motivate a team of store staff, ensuring clear targets and high engagement. Schedule shifts and manage attendance, ensuring optimum staff coverage across the week. Conduct regular team huddles, feedback sessions, and performan...

Position Overview: As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by overseeing and supporting a team of customer service representatives. You will be responsible for guiding, coaching, and motivating team members to deliver outstanding service and achieve performance targets. Additionally, you will collaborate closely with management to implement strategies for improving efficiency, enhancing customer satisfaction, and driving continuous improvement within the call centre. Key Responsibilities: Lead and manage a team of customer service representatives to ensure exceptional service delivery and achievement of performance target...

Role & responsibilities Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by le...

We are looking for a highly skilled and experienced Loss Prevention Executive to join our team at Carlton. The ideal candidate will have 2-5 years of experience in loss prevention or a related field. Roles and Responsibility Develop and implement effective loss prevention strategies to minimize losses. Conduct regular audits and risk assessments to identify potential vulnerabilities. Collaborate with law enforcement agencies to investigate and resolve incidents. Train and guide staff on loss prevention procedures and policies. Analyze data and reports to identify trends and areas for improvement. Implement corrective actions to prevent future occurrences. Job Requirements Proven experience i...

We are looking for a highly skilled and experienced Loss Prevention Executive to join our team at the Marriott hotel in [location]. The ideal candidate will have 2-5 years of experience in loss prevention, preferably within the hospitality industry. Roles and Responsibility Develop and implement effective loss prevention strategies to minimize losses. Conduct regular audits and risk assessments to identify potential vulnerabilities. Collaborate with security teams to ensure prompt response to incidents. Analyze data and trends to inform loss prevention decisions. Train and guide staff on loss prevention best practices. Maintain accurate records of incidents and losses. Job Requirements Prove...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues th...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or i...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issue...