731 Aht Jobs

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Leaders and ensure adherence to performance targets (KPIs and SLAs). Monitor team performance and provide coaching, feedback, and corrective actions as needed. Ensure compliance with client requirements, company policies, and standard operating procedures (SOPs). Analyze daily, weekly, and monthly reports and derive insights for performance improvement. Work closely with quality and training teams to implement performance improvement plans. Coordinate staffing, scheduling, and floor support to ensure adequate coverage and productivity. Address escalated issues from agents or clients and provide prompt resolution. Assist in new process transitions, training, and onboarding of staff. Support continuous improvement initiatives and participate in strategic planning. Key Performance Indicators (KPIs): SLA Achievement (AHT, FCR, TAT, etc.) Agent & Team Productivity Attrition & Absenteeism Rates Customer Satisfaction (CSAT/NPS) Quality Assurance Scores Client Feedback & Escalation Resolution Time Qualifications & Requirements: Bachelor’s degree in Business Administration, Management, or related field preferred. 3+ years of experience in BPO operations, with at least 1 year in a supervisory or managerial role. Strong understanding of BPO KPIs, call center metrics, and performance management. Excellent communication, leadership, and interpersonal skills. Proficient in MS Office tools and call center software (e.g., CRM, dialers, reporting tools). Ability to work in a fast-paced, high-pressure environment with flexibility for night shifts or rotational shifts if required. Preferred Skills: Experience in managing both voice and non-voice processes. Exposure to international clients and cross-cultural teams. Strong problem-solving and decision-making ability. Knowledge of Six Sigma or other process improvement methodologies is a plus.

Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

Job Summary: As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must be punctual, reliable, problem solve, embrace change, act with integrity, and dedicated to making a difference. About Team: We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a variety of priorities, including solving complex problems for all of our stakeholders across the board by providing world-class services such as Source to Contract, Procure to Pay for Goods Not for Resale, Business Intelligence ; Robotic Process Automation, Networking, and Pre ; Post Payment Audits. The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you'll do: Conduct team meetings and 1:1s with associates. Monitor team metrics and assist Team Leadership with coaching as necessary to optimize team metrics. Understanding of metrics and ability to speak to spikes in volume and other outlier issues. Encourage support and engagement throughout the team. Partnership with peers to build/maintain business goals. Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training. Proficiency in Microsoft Office Suite Preferred - minimum 2- year supervisory experience. Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. What you'll bring: 7-10 years of relevant customer service experience At least 3 years of working experience as a team leader in a BPO or Call Center company. Leading a team with responsibility for all daily activities impacting the customer experience Utilizing live, legacy reports, tooling, and systems to understand what is happening at any point in time. Coaching team members at all levels; development of poor performers whilst also inspiring top performers. Providing guidance by show me rather than tell me to reduce future escalations and get team members self-sufficient. Identifying customer improvement opportunities and turning these into impactful actions Leading the team for success in all metrics by monitoring the customer experience using relevant dashboard, reporting and contact center tools. Manage teams daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Must Knows-English and Telugu Perks and benefits Salary no constraint for suitable candidate

As a Team Leader for the Non-Voice International Process, you will be responsible for managing a BPO team to ensure exceptional service delivery and operational efficiency. This includes overseeing daily operations, meeting SLA/TAT/AHT targets, coaching team members, managing schedules, addressing escalations, and driving performance enhancements. Your experience in client communication, quality assurance, and cross-functional coordination will be vital for success in this role. Key Responsibilities: - Supervise daily operations of the non-voice BPO team - Ensure the team meets SLA/TAT/AHT targets - Coach and mentor team members for performance improvement - Manage team rosters and schedules effectively - Handle escalations from both clients and team members - Drive continuous improvement in team performance Qualifications Required: - Minimum 5 years of experience in international BPO (non-voice) - Proficient in KPIs and process metrics - Strong communication and leadership skills - Willingness to work night/rotational shifts - Experience in the healthcare domain is preferred In addition to the job role, benefits include health insurance, paid sick time, paid time off, and Provident Fund. Please be prepared to answer the following questions during the application process: - Do you have prior experience in international BPO - What is your total experience as a team lead - Are you comfortable with face-to-face interviews in Ganganagar, Bengaluru - Are you willing to work in rotational shifts - How many years of experience do you currently have - What is your current CTC - What is your expected CTC - What is your notice period The work location for this role is in person.,

Job Description: Position - Team Leader Qualification - Graduate Experience - Min 2 years Salary -3LPA to 3.5LPA Shift - Afternoon shift Job Description : Assist with the responsibility for the customer services development, performance and maintenance within the organisation Meet your targets and those of the team as a whole Efficient running of the team Contribute to training and development of the team Achieve maximum profitability and growth in accordance with organisation plans. Shrinkage and Attrition Management. Good Knowledge of KPI and KRA. Only candidates from customer service can apply. Graduation from any field is must. Minimum 2 years of Experience is must.

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular coaching sessions to enhance skills, knowledge, and productivity of the team members. Develop strategies to reduce shrinkage and attrition rates through effective people management practices. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Analyze KPIs such as AHT, SLA management, target achievement, lead generation, and sales strategy to optimize team performance. Desired Candidate Profile Proven track record in controlling attrition rate (attrition control) with excellent communication skills. Ability to manage multiple priorities simultaneously while meeting tight deadlines under pressure situations. 2-7 years of experience in BPO/Call Centre industry with expertise in team handling, team management, team coaching, team supervision.

Role & responsibilities Resolve International customer queries Over Calls. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( ATLEAST 1 YEAR INT EXP MANDATE) Proven customer support experience or experience as a Client Service Representative. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.90 LPA ( Salary totally depends over Experience ) Both side cab Loyalty Bonus Incentives For Any Further Query & for Active Response share me your updated CV over WhatsApp :- Anushka - 9389324029 (Share CV on Whatsapp ) or (Yukta.vats@TechMahindra.com)

Req Exp - Min 1 Yr Into International Voice Domain - Customer Support Location: Bangalore & Pune 5 Days Working, 2 Days Off Both Side Cab Facility CTC - Upto 3.75 to 5.75 Graduation Mandatory Contact - Prerita 8306745189

Team Leader (Cosmetic Brand - International Process) Location: Jaipur, India Department: Operations Employment Type: Full-time About the Role Transcom is seeking a dynamic and experienced female Team Leader to join our operations team in Jaipur. You will be at the forefront of our international process for a leading cosmetic brand, guiding and motivating a team to deliver exceptional service. This is an exciting opportunity to showcase your leadership skills in a fast-paced environment with a focus on luxury and customer satisfaction. Key Responsibilities Lead a Team: Lead, mentor, and coach a team to achieve and exceed key performance indicators (KPIs) and service level agreements (SLAs). Drive Performance: Monitor team performance, conduct regular one-on-one sessions, and provide constructive feedback to foster continuous improvement. Operational Excellence: Oversee daily operations, ensuring all processes are executed efficiently and in line with the brand's standards of quality. Problem-Solve: Act as the first point of contact for escalations and complex customer issues, resolving them promptly and effectively. Communication: Maintain excellent English and Hindi communication to support both the team and customer interactions. Reporting: Track, analyze, and report on team metrics, providing insights to management on performance trends and areas for development. Required Qualifications Gender: This position is open to female candidates only. Experience: Proven experience in a leadership role, preferably as a Team Leader or in a similar supervisory position within a BPO or call center. Communication: Excellent verbal and written communication skills in both English and Hindi. Adaptability: The ability to work in a rotational shift and with a rotational week off schedule. Industry Knowledge: Previous experience with a cosmetic brand or in the luxury retail sector is a significant advantage.

Key Responsibilities: Team Management -Supervise and guide a team of back-office executives handling health insurance operations. -Allocate work, monitor productivity, and ensure timely completion of tasks. -Conduct regular team meetings, training, and performance reviews. -Operations & Process Management -Oversee policy issuance, endorsements, claims processing, and renewal activities for health insurance customers. -Ensure adherence to internal SOPs, regulatory norms, and service-level agreements (SLAs). -Review daily reports, identify process gaps, and implement corrective actions. Quality & Compliance -Ensure all documentation and data entry are accurate and compliant with IRDAI regulations and HDFC standards. -Monitor audits and address discrepancies proactively. -Maintain confidentiality of customer information. Coordination & Reporting -Liaise with other departments such as Sales, Underwriting, and Customer Service to resolve escalations. -Prepare and present regular MIS and performance reports to senior management. -Support process automation and digital initiatives to improve efficiency. Key Skills & Competencies: -In-depth knowledge of health insurance products, policies, and claims. -Strong leadership and team-handling skills. -Excellent communication and interpersonal abilities. -Good analytical and problem-solving skills. -Proficiency in MS Office and back-office management systems. Contact below HR - ARYAN JANRAO MOBILE - 9767553556 EMAIL-aryanj@eosglobe.com HR MANAGER - PINKY YADAV MOBILE NO - 7977519951 EMAIL - pinkyy@eosglobe.com

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action, Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercises independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal Key skills and knowledge : Graduation in related field with one to three years of relevant experience- preferred (Mortgage Experience preferred) Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617. Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular team meetings, coaching sessions, and performance reviews. Collaborate with operations and HR to address performance and behavioral issues. Prepare and analyze reports on operational performance and present insights to management. Key Skills: Strong command over operational metrics like Attrition, Shrinkage, AHT, CSAT, and Productivity . Leadership and people management skills. Excellent communication and conflict resolution abilities. Experience with CRM/ticketing tools and reporting systems.

Role: Senior Team Leader DESIGNATION: Deputy Manager LOCATION: Hyderabad YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: - Lead and manage a team of Team Leads and operations staff, providing guidance and coaching to ensure high-quality service delivery - Develop and implement operational strategies to drive efficiency, productivity, and customer satisfaction - Analyze complex data to identify trends and opportunities for improvement, and implement process changes to drive growth - Collaborate with cross-functional teams to resolve complex operational issues and improve overall customer experience - Ensure compliance with regulatory requirements and industry standards - Develop and implement training programs to enhance team skills and knowledge - Manage and resolve escalated customer issues, providing timely and effective resolutions - Drive process improvements and implement best practices to enhance team efficiency and effectiveness - Identify and mitigate operational risks, working with relevant teams to implement prevention strategies - Provide insights and recommendations to senior management on operational performance and strategic initiatives Key skills and knowledge : - Strong leadership and team management skills - Excellent communication and interpersonal skills - Ability to analyze complex data and make informed decisions - Proficient in operations management software and tools - Strong problem-solving and conflict resolution skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Knowledge of fintech industry trends and regulations - Experience with process improvement and optimization - Strong analytical and problem-solving skills Educational Qualification: - Bachelors degree in business administration, Finance, or related field Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Role Overview: As a Software Engineer with 5+ years of experience in IVR Scripting (Genesys), you will be responsible for possessing a comprehensive understanding of the Genesys PureEngage platform architecture. This includes familiarity with digital routing, reporting, administration features, and integration capabilities with other systems. Your deep understanding of how PureEngage handles interactions across different channels such as voice, email, work item, and other digital channels will be essential. You will also be expected to configure and customize options within PureEngage to tailor the platform to specific business needs. Key Responsibilities: - Demonstrate expertise in utilizing the Genesys Rules Authoring Tool (GRAT) to create, modify, and manage complex routing rules and strategies. This includes troubleshooting, debugging, and optimizing rules for performance and scalability. - Design and implement effective contact center routing strategies that optimize agent utilization, minimize customer wait times, and meet service level agreements (SLAs). Translate business requirements into functional routing strategies and test them within the Genesys PureEngage platform. - Apply omnichannel routing principles in a contact center environment, routing interactions from various channels to appropriate agents or queues. Understand different omnichannel routing strategies and their impact on customer experience. - Design and optimize contact center workflows to streamline processes, improve efficiency, and enhance customer experience. Analyze existing workflows, identify areas for improvement, and document workflows clearly and concisely. - Prioritize and categorize digital interactions, integrate them into the overall contact center workflow, and handle them effectively to ensure timely responses. Understand reporting and analytics capabilities related to digital channels. - Identify, troubleshoot, and resolve routing-related issues within the Genesys PureEngage platform. Think critically and develop creative solutions to complex routing challenges. Communicate technical issues clearly to both technical and non-technical audiences. - Evaluate routing performance, identify trends, and make data-driven recommendations for optimization. Interpret data using reporting tools within PureEngage and present findings and recommendations to stakeholders clearly and concisely. - Understand contact center operations and key performance indicators (KPIs) such as service level agreements (SLAs), average handle time (AHT), and abandonment rates. Use these metrics to identify areas for improvement, track effectiveness of changes, and understand the relationship between routing strategies and contact center metrics. Qualifications Required: - 5+ years of experience in IVR Scripting (Genesys) - Comprehensive understanding of Genesys PureEngage platform architecture - Expertise in utilizing Genesys Rules Authoring Tool (GRAT) - Proven ability in contact center routing strategy design and implementation - Solid understanding of omnichannel routing concepts - Experience in workflow design and optimization - Strong analytical skills for routing performance evaluation - Knowledge of contact center operations and metrics such as SLAs, AHT, etc.,

Candidates should be from BPO/BPM Background Only Diversity candidates can apply Telecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AM's & TL's Location: Airoli, Navi Mumbai College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management. International Voice Experience; having Outbound experience will have an added advantage Shall operate in US shift timings, and would be required to stretch as and when required manager level into Telecom Domain for International contact center, US Appropriate communication and escalation of client issues to multiple levels of site and Operations management Client strategies to meet client/corporate goals and objective

Position Title: Team Manager Banking/BFSI Contact Centre Location: Turbhe, Navi Mumbai Role Overview: We are hiring a Team Manager to lead operations in a Banking/BFSI contact center. The role involves managing a large team, ensuring service quality, driving performance, and handling escalations to deliver superior customer experience. Key Responsibilities: Lead and manage a team to achieve KPIs (AHT, FCR, CSAT). Monitor interactions to ensure compliance and service quality. Provide feedback, coaching, and drive training initiatives. Handle escalations and resolve customer issues effectively. Prepare performance reports and support process improvements. Requirements: Minimum 1.5+ years of Assistant Manager or Team Manager experience in Banking/BFSI contact center. Strong leadership, problem-solving, and communication skills. Experience in KPI management, escalation handling, and team development. Familiarity with CRM tools, banking systems, and contact center operations.

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action, Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercises independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal Key skills and knowledge : Graduation in related field with one to three years of relevant experience- preferred (Mortgage Experience preferred) Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Role & responsibilities Interacting with customer for resolving Billing issues International voice process US shift Preferred candidate profile: Should be Good in com skills Minimum 12th PASS . HSC Should be ok working in night shifts Should have At least 1 year experience in international process Preferred candidate profile Loyalty bonus of every 6 months 2 way cab Incentives

Hiring for Team Lead profile for BPO industry

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Greetings from People Staffing Solutions We are hiring for British Universal Bank (Captive) Process type - Inbound Customer Service Voice Work Location - Noida/Pune Shifts - UK Window *Note- For Candidates interested in Gurgaon, the training location will be Noida Sector 62, Cabs will be provided, Connect for Further details. Eligibility & Details: Must have superlative communication skills. Education - Graduation mandatory Salary - Upto 7.5LPA Must have minimum 2 Years experience in International Customer Service. Must be okay with Noida location Must be in Delhi NCR or Pune for Walkin Interviews (Only HR Rounds will be done Virtually) Both side Cab facility For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. Paras - 7827002178 Neha - 926544856 Deeya - 885128393

Customer Support Associate Exp- 1+ Years Loc- Pune/Gurgaon/Noida Pkg- Upto 6.5 LPA NP- Immediate Only Ved Prakash 9821726929 ved.imaginators@gmail.com