Assistant Manager Quality

• Ensure that FinThrive's values of being Customer-Centric, Agile, Reliable, and Engaged are consistently upheld
• Will evaluate the needs of the company and its clients, sift through comprehensive information, and analyze it to identify trends or opportunities for improvement.
  

• Take charge of leading and managing the quality team by providing essential guidance, training, and performance assessments.
• Make sure that the team follows all company policies and procedures.
• Encourage team members to reach their individual and team performance objectives.
• Oversee daily audits to ensure compliance with federal, state, and payer-specific requirements, including CMS regulations, ICD-10 coding standards, and DRG-based reimbursement methodologies.
• Prepare detailed reports on findings from audits and data reviews, including identifying patterns of errors and areas of concern.
• Assist in the implementation of corrective actions and quality improvement initiatives to optimize revenue cycle performance and improve the accuracy of the projects.
• Build and maintain positive relationships with clients, insurance companies, and other stakeholders.
• Strive for high levels of client satisfaction through effective communication and problem-solving.
• Ensure compliance with healthcare regulations, company policies, and industry standards.
• Prepare and deliver regular performance reports to senior management.
  

• A degree in any discipline is required.
• Ability to work in night shift i.e. 06:00 PM to 03:00 AM IST for Gurugram.
• A year of hands-on people manager experience in accounts receivable quality in the US healthcare field.
• Comprehensive knowledge of accounts receivable procedures and billing practices in healthcare.
• Well-versed in the insurance claim submission and reimbursement processes for Medicare, Medicaid, and commercial insurance.
• Familiar with electronic medical records (EMR) and billing systems like Epic, Cerner, and Meditech.
• Travel required: None
  

• Outstanding analytical and problem-solving skills.
• Skilled at prioritizing and managing multiple tasks in a busy environment.
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent communication and interpersonal skills, both written and verbal.
• Willing to work in a round-the-clock environment.
  

About FinThrive

FinThrive is advancing the healthcare economy.

Award-winning Culture of Customer-centricity and Reliability

Our Perks And Benefits

• Professional development opportunities
• Term life, Accidental & Medical Insurance
• Meal and Transport arrangements
  

FinThrive’s Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive’s Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.