Assistant Manager Quality

Role Overview: You will be responsible for maintaining brand uniformity and VAC quality assurance by ensuring global consistency in the look and feel of Visa Application Centers (VACs). Additionally, you will be required to develop and enforce best practices for VAC operations, ensuring efficiency and compliance. Your role will also involve conducting regular audits to ensure adherence to global quality standards, enhancing customer experience through innovative solutions and feedback mechanisms, and coordinating with stakeholders and conducting training programs to ensure quality alignment. Key Responsibilities: - Ensure global consistency in the look and feel of Visa Application Centers (VACs) to maintain brand uniformity and VAC quality assurance - Develop and enforce best practices for VAC operations to ensure efficiency and compliance - Conduct regular audits to ensure adherence to global quality standards - Elevate VAC experience through innovative solutions and feedback mechanisms to enhance customer experience - Liaise with internal teams and conduct training programs to ensure quality alignment with stakeholders Qualifications Required: - Bachelor's degree in a relevant field - Prior experience in quality assurance, compliance, or operations management preferred - Strong attention to detail and ability to enforce global standards - Excellent communication and coordination skills - Ability to innovate and enhance customer experience through feedback mechanisms (Note: No additional details of the company were provided in the job description.),