Assistant Manager - Operations

The HR Manager – Operations will lead core HR operational functions including onboarding, employee lifecycle management, attendance & payroll administration, HR compliance, performance management, and HR automation. The role requires excellent process ownership, attention to detail, and strong coordination with internal teams to ensure seamless HR operations and a positive work culture.

Key Responsibilities

• Manage end-to-end HR operations: onboarding, induction, employee confirmation, internal transfers, exit & full-and-final settlement.
• Supervise attendance, leave & shift management, ensuring accurate tracking through HRMS and biometric systems.
• Coordinate end-to-end payroll processing, variable components, reimbursements, salary revisions & statutory deductions.
• Conduct payroll audits and reconcile attendance, overtime, leave encashment, and timesheet data for accurate payout.
• Maintain complete employee documentation and HRMS data integrity.
• Implement and monitor HR policies, SOPs, and process standardization.
• Manage statutory compliance requirements: PF, ESI, PT, Gratuity, Shops & Establishment Act, and support audits.
• Handle employee grievances and conflict resolution with a solution-driven approach.
• Drive company-wide performance management cycles, KRA/KPI alignment & appraisal coordination.
• Support resource planning, workforce forecasting, and manpower budgeting with department leaders.
• Manage employee engagement initiatives, recognition programs, and retention activities.
• Prepare HR dashboards, analytics, payroll reports, attrition metrics, and compliance MIS for management reviews.
• Coordinate with Talent Acquisition for offer rollout, onboarding planning, and candidate experience.

Required Skills & Qualifications

• MBA/PGDM in HR or equivalent degree.
• 6–10 years of experience in HR Operations, Attendance & Payroll Management in IT domain.
• Hands-on experience with HRMS / Payroll systems and advanced Excel skills.
• Strong understanding of Indian labor laws & statutory compliances.
• Excellent communication, analytical thinking, stakeholder management & people handling skills.

Preferred Skills

• Experience with HR automation tools, HR digital transformation or workflow system implementation.
• Experience in audits and documentation.
• Multi-branch or multi-geography operations experience.

Key Performance Indicators

• Attendance & payroll accuracy—zero error delivery
• Timely completion of HR operational tasks & SLA adherence
• Employee satisfaction and grievance resolution turnaround time
• Compliance audit success and documentation quality

Why Join Us

• Opportunity to drive HR operational excellence in a fast-growing IT services environment
• People-driven culture and leadership visibility
• Performance-based growth & skill enhancement opportunities
• Working with Global Team

Job Types: Full-time, Permanent

Pay: From ₹1,300,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund
• Work from home

Work Location: In person