Job
Description
Gurgaon, Haryana, India The Office Lead is part of the Application Solutions Leadership team and oversees the day-to-day operations across the technology teams in App Solutions Area. It is a key role to ensure Application Solutions is providing the right level of service across GT Application Delivery. The Office Lead also acts as the first point of contact for all operational topics related to the Application Solutions. This role manages the day-to-day rhythm and contributes to the success of the Group. They are also responsible for partnering with Application Solutions leadership to develop and execute a portfolio of strategic projects. What You’ll Be DOING What will your essential responsibilities include? Acts as an operational linchpin and strategic facilitator within the group, a role that is fundamental to its efficiency and effectiveness. Support the Head of Application Solutions with strategic oversight of Application Solutions including execution of Application Solutions led programs and activities. Coordinate and curate content for senior leadership meetings, strategic planning, Townhalls and governance. Works behind the scenes to find solutions to problems and dealing with issues before they are brought to the Global Head of Application Solutions. Oversee and assure quality of operational delivery reporting and performance tracking. Manages the financials of the function, monitors actuals along with expected spend, and works closely with finance to ensure alignment. Overseeing the staffing/recruiting/appointment process. Work closely with IT procurement team and Application Operations team to coordinate and manage external vendors / strategic partners of the Application Solutions. Drive continuous improvement efforts to further end-to-end delivery processes and other support processes (Bridging the gap). Frequently holds the pen for communications, creating materials and engaging with team members and stakeholders through presentations, reports, and newsletters. You will report to Global Head of Application Solutions. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Composed Collaborator: Develop and maintain productive working relationships with internal and external stakeholders. Provide guidance and seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team, across multiple diverse geographies and cultures. Effective Communicator: Excellent verbal and written communication, presentation and influencing skills are essential. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Expertise in creating digestible and purposeful content from complex subject matter. Communication of storytelling through PowerPoint. Results Oriented: A keen ability to execute and deliver results. Approach tasks proactively and anticipate needs. Ability to work autonomously in a fast-paced environment and efficiently juggle numerous concurrent responsibilities. Think quickly and have the flexibility to (re-)prioritize multiple work streams/ projects/ tasks without sacrificing quality. Act with a sense of urgency. Coordinate People & Processes: Proficient in project management, with experience working with waterfall and agile methodologies. Lead a team through the course of a project, managing timelines, resolving problems, and facilitating communication and collaboration to ensure a successful outcome. Manage project risks, reporting and escalating to management as needed. Desired Skills And Abilities Maximize Value: Plan and manage finances to align with goals and objectives. Feed into budget planning process, track and project expenses, contribute to financial analysis, and ensure budget is not exceeded. Continuous Improvement Focused: Willing to ask questions and explore innovative ideas. Eager to learn and focused on continuously improving technical and soft skills. Thought Leadership: Provide creative thought leadership while also listening and engaging others. Ability to persuade and implement change. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less
