Application Solutions Office Lead

Job Description

Application Solutions Office Lead Gurgaon, Haryana, India The Office Lead is part of the Application Solutions Leadership team and oversees the day-to-day operations across the technology teams in App Solutions Area It is a key role to ensure Application Solutions is providing the right level of service across GT Application Delivery The Office Lead also acts as the first point of contact for all operational topics related to the Application Solutions This role manages the day-to-day rhythm and contributes to the success of the Group They are also responsible for partnering with Application Solutions leadership to develop and execute a portfolio of strategic projects What you ll be DOING What will your essential responsibilities include? Acts as an operational linchpin and strategic facilitator within the group, a role that is fundamental to its efficiency and effectiveness Support the Head of Application Solutions with strategic oversight of Application Solutions including execution of Application Solutions led programs and activities Coordinate and curate content for senior leadership meetings, strategic planning, Townhalls and governance Works behind the scenes to find solutions to problems and dealing with issues before they are brought to the Global Head of Application Solutions Oversee and assure quality of operational delivery reporting and performance tracking Manages the financials of the function, monitors actuals along with expected spend, and works closely with finance to ensure alignment Overseeing the staffing/recruiting/appointment process Work closely with IT procurement team and Application Operations team to coordinate and manage external vendors / strategic partners of the Application Solutions Drive continuous improvement efforts to further end-to-end delivery processes and other support processes (Bridging the gap) Frequently holds the pen for communications, creating materials and engaging with team members and stakeholders through presentations, reports, and newsletters You will report to Global Head of Application Solutions What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Composed Collaborator: Develop and maintain productive working relationships with internal and external stakeholders Provide guidance and seek input from others as needed to achieve the best result possible Capable of working and collaborating with a virtual team, across multiple diverse geographies and cultures Effective Communicator: Excellent verbal and written communication, presentation and influencing skills are essential Able to communicate effectively with internal and external stakeholders at all levels of sophistication Expertise in creating digestible and purposeful content from complex subject matter Communication of storytelling through PowerPoint Results Oriented: A keen ability to execute and deliver results Approach tasks proactively and anticipate needs Ability to work autonomously in a fast-paced environment and efficiently juggle numerous concurrent responsibilities Think quickly and have the flexibility to (re-)prioritize multiple work streams/ projects/ tasks without sacrificing quality Act with a sense of urgency Coordinate People & Processes: Proficient in project management, with experience working with waterfall and agile methodologies Lead a team through the course of a project, managing timelines, resolving problems, and facilitating communication and collaboration to ensure a successful outcome Manage project risks, reporting and escalating to management as needed Desired Skills and Abilities: Maximize Value: Plan and manage finances to align with goals and objectives Feed into budget planning process, track and project expenses, contribute to financial analysis, and ensure budget is not exceeded Continuous Improvement Focused: Willing to ask questions and explore innovative ideas Eager to learn and focused on continuously improving technical and soft skills Thought Leadership: Provide creative thought leadership while also listening and engaging others Ability to persuade and implement change