623 Active Listening Jobs - Page 10

Key Responsibilities: Handle inbound and outbound calls from international customers in a professional and timely manner. Provide accurate product/service information, resolve issues, and guide customers through troubleshooting processes. Maintain a high level of customer satisfaction by addressing inquiries, complaints, and requests with empathy and professionalism. Record all customer interactions and actions in the CRM system accurately. Meet and exceed performance metrics such as call resolution time, customer satisfaction, and first-call resolution. Follow-up with customers to ensure issues are fully resolved and offer additional assistance if needed. Collaborate with team members and c...

We are hiring for a US Travel Process within a captive unit. We are seeking individuals who are passionate about customer service and have excellent communication skills. Both freshers and experienced candidates from the travel or customer service domain can apply for this exciting opportunity. Roles & Responsibilities Provide high-quality customer support for a US travel process . Assist customers with travel-related inquiries, bookings, and other service needs. Ensure a professional and positive customer experience on every interaction. Required Candidate Profile Experience: Both freshers and experienced professionals from the travel or customer service domain can apply. Education: Graduat...

Key Responsibilities: Provide assistance to Gujarati-speaking customers via phone, email, or chat. Provide accurate product/service information, troubleshoot customer issues, and offer solutions in real-time. Maintain a positive, professional, and empathetic attitude in every customer interaction. Record and document customer interactions, complaints, and feedback in the system. Follow up with customers to ensure satisfaction and resolve any outstanding issues. Escalate complex or unresolved issues to the appropriate team for further action. Collaborate with team members and supervisors to ensure seamless customer support. Assist in achieving team and company performance metrics such as call...

Key Responsibilities: Answer inbound customer calls and provide assistance on inquiries, complaints, or requests. Resolve customer issues in real-time, ensuring high-quality service while adhering to company guidelines. Handle a variety of queries related to products/services, billing, technical issues, or account management. Maintain a professional and friendly tone, ensuring customers feel valued and understood. Assist with troubleshooting issues and guide customers through solutions in a clear and concise manner. Document all customer interactions, issues, and resolutions accurately in the system. Provide customers with information about new products, promotions, or services as applicable...

Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, or chat. Provide accurate and timely information regarding products, services, and policies. Troubleshoot and resolve customer issues, including technical problems and complaints. Maintain detailed records of customer interactions, transactions, comments, and complaints. Ensure all customer inquiries are logged and followed up within the company's defined service levels. Collaborate with internal teams (technical support, sales, etc.) to resolve complex issues. Provide feedback and suggestions for process improvements based on customer interactions. Maintain a positive and empathetic attitude w...

We are currently hiring for the role of Sales Executive at Cyboard School. We are looking for high-performing Sales Leaders to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. Key Responsibilities: Achieve growth and hit sales targets by successfully managing the sales process. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present, promote, and sell products/services using solid arguments to existing and prospective customers. Ensure adherence to sales plans and strategies to meet goals. Maintain sales reports and work collaboratively with the Sales Manage...

Degree or Diploma equivalent. Work experience as a Tele caller, Presales, Sales & Marketing or a similar role in the Sales Department. Knowledge of the real estate industry is a plus. Great interpersonal skills. Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Developing growth strategies and plans Generate leads through networking, cold calling, referrals, and other strategic methods. Build and maintain strong relationships with potential clients, partners, investors, and industry professionals. Min 2 yrs Exp in Real...

Overview: Are you a recent graduate with strong communication skills and a passion for helping people? Join our team as a Mortgage Customer Support Associate Voice , with Mr Cooper. where you'll be trained to assist customers over the phone with their mortgage-related queries. This is a great opportunity to start your career in the financial services industry with hands-on experience and growth potential. Key Responsibilities: Handle inbound and outbound voice calls to assist customers with questions about mortgage products, payments, and account details. Provide clear and friendly guidance on loan options, interest rates, and application steps . Help customers navigate basic account setup a...

US based VoiceCustomer Service Shift 5 days working 2 days off (Rotational) US based night rotational shift Salary- Upto 42k Take Home + Huge Incentives* Position: Customer Service Executive Age : 19 to 50 Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Descent English communication. Willing to work in Voice customer service process. BPO experience would be an added advantage. Communication Skills should be Excellent to get hired in Leading BPO Job Location: Mumbai For further details Call : 7208190299 Email : [HIDDEN TEXT] DM : 9372231389

Description We are seeking a compassionate and dedicated Counselor to join our team in India. The Counselor will be responsible for providing support to clients through individual and group counseling sessions, assessing their needs, and developing tailored treatment plans. Responsibilities Conduct individual and group counseling sessions to provide support and guidance to clients. Assess client needs and develop appropriate treatment plans. Maintain accurate and confidential client records. Facilitate workshops and training sessions on various topics related to mental health and well-being. Collaborate with other professionals to ensure comprehensive care for clients. Stay updated with the ...

Its a early Morning shift 5:00AM to 2:30PM,We are currently hiring for Australian solar lead generation process(appointment/callback fixing).We do provide good salaries and attractive incentives. Candidates with good comm skills and fluent English can directly call us. We also provide Travel allowance. Freshers are welcome.

Key Responsibilities: Inbound Call Handling: Respond to incoming calls from BOI customers, addressing inquiries related to accounts, transactions, loans, or other banking services. Provide detailed information on bank products, services, policies, and procedures in a clear and friendly manner. Resolve customer queries, complaints, or issues effectively and efficiently while maintaining a high level of customer satisfaction. Customer Support: Assist customers with routine banking transactions, such as balance inquiries, fund transfers, bill payments, and loan status updates. Help customers navigate online banking platforms or mobile banking apps. Identify opportunities to upsell or cross-sell...

Key Responsibilities: Inbound Call Handling: Answer incoming calls promptly and professionally, providing assistance to customers with their inquiries or issues. Address customer concerns, process requests, and provide information related to products, services, or accounts. Assist customers with troubleshooting or resolving issues, escalating to higher authorities when necessary. Customer Support: Provide excellent customer service by understanding and addressing customer needs in a friendly and helpful manner. Offer solutions and alternatives when customers are dissatisfied or have complaints. Help customers understand product features, pricing, services, and policies. Query Resolution: Res...

Key Responsibilities: Answer customer inquiries regarding products, services, or policies via phone, email, or chat. Resolve customer complaints and issues in a timely and effective manner. Provide product or service information, helping customers make informed decisions. Process orders, returns, and exchanges, ensuring accuracy and customer satisfaction. Maintain customer records and ensure up-to-date information is captured in the system. Escalate complex issues to the appropriate department or supervisor when necessary. Ensure compliance with company policies, procedures, and quality standards. Follow up with customers to ensure issues are resolved and provide additional support if needed...

Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...

Job Title: International Voice Process Executive Job Location: [Mumbai] Job Type: Full-Time | Rotational Shifts | Night Shifts Salary: Up to ?40,000 (In-Hand) Qualifications Required: HSC (12th Pass) / Graduate Both can apply Good command over spoken English Willingness to work in night shifts and rotational week-offs Job Description: We are hiring International Voice Process Executives to handle customer interactions for international clients via voice calls. This role involves providing support, resolving queries, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Handle inbound and outbound international customer calls Provide accurate informatio...

About the role Refer to You will responsible for section You will be responsible for Role modeling the Tesco values and leading by example in what I do and how I behave.- Identifying operational improvements and finding solutions by applying CI tools and techniques- Provide a support and advice to individuals on all elements of the colleague life cycle- Ensure consistent application of people policies and procedures for UK and ROI colleagues- Provide advice and support based on Tesco UK business policy to UK and ROI Tesco colleagues- Take end to end ownership of a query till the time it is resolved- Work in partnership with other product and Tier team to provide quicker resolution- To identi...

Hiring for International Voice Process, IT Service Desk & Chat Support. Excellent English, customer focus is required. Growth-driven role with perks & Benifits .Excellent English & technical aptitude. For more details Call Whatsapp HR - 7620801051

We are seeking energetic Telecalling Executives to handle inbound/outbound calls, provide course information, counsel students, and maintain records. Candidates must have strong communication and convincing skills.

Responsibilities: * Build relationships with clients * Manage time effectively * Meet sales targets * Listen actively * Product knowledge

Company Name: Radiant Consumer Appliances Pvt. Ltd. Brand Name: Cafe Desire Location: Karkhana, Secundrabad, Hyderabad Name of Job Position: Customer Engagement Executive (International Sales) Job Summary Are you a fluent English speaker with a passion for international sales ? Do you enjoy engaging with global clients and converting leads into long-term business relationships? As a Customer Engagement Executive (International Sales), you will be responsible for handling outbound and inbound sales calls with potential customers across different countries. You will represent Cafe Desire to a global audience, ensuring outstanding customer engagement and driving business growth. If youre confid...

Kaigo Home Care Health is a leading provider of personalized home health care services, dedicated to delivering high-quality care tailored to each patient's unique needs and lifestyle. As a Registered Nurse in this full-time on-site role, you will be responsible for providing direct patient care, administering medications, monitoring vital signs, and collaborating with healthcare professionals to develop and implement individualized care plans. Your key responsibilities will include traveling to patients" homes to manage care plans as per physicians" instructions, performing wound inspections and dressings, assisting with personal grooming and hygiene, and assessing patients for any signs of...

As an Inside Sales Specialist at MetroMax Solutions, located in Kudlu Gate Bengaluru, you will be working from 6 PM to 3 AM IST, Monday to Friday, reporting directly to the Senior Sales Manager. Your primary responsibilities will include lead generation and appointment setting through cold calling, emailing, and connecting via social media channels to generate leads specifically in the US Market for IT and BPO solutions. You will be working in the US shift (EST, CST, or PST) and are expected to achieve monthly quotas for lead generation while maintaining a proven track record in the US market. To excel in this role, you should possess 3 to 7 years of experience in sales, preferably with MNCs...

The role of Counselor Intern at RAS Media & Entertainment Pvt. Ltd. in Surat involves providing counseling services, supporting clients, managing client records, and participating in training sessions. As a Counselor Intern, you will work on-site full-time and collaborate closely with the team to ensure clients receive exceptional support and guidance. To excel in this role, you should possess counseling, active listening, and empathy skills. Strong communication and interpersonal skills are essential, along with the ability to maintain confidentiality and uphold ethical standards. Proficiency in managing client records and documentation is required, as well as a basic understanding of menta...

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that in...