986 Active Listening Jobs - Page 10

As a responsible individual in the CRM department, your role involves being updated on new products and divisions to effectively serve customers. You will be the first point of contact for customers through the toll-free number and landline provided in advertisements. Your responsibilities include attending all calls, understanding customer needs patiently, updating customers on relevant information, and forwarding calls to the appropriate department when necessary. Key Responsibilities: - Generate calls and leads conversion to sales using existing social media leads. - Address incoming calls to understand and resolve customer needs, complaints, or issues with products/services. - Respond ef...

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I?within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as...

Job Description Join the firm that?FORTUNE has named one of the top five World's Most Admired Companies and?LinkedIn?ranked #1 out of 50 of the?best companies in the U.S.?for?best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring adherence to established routines and procedures. Your work will involve interpreting loan documents, interacting with stakeholders, and overseeing deadlines, all under regular supervision. You will apply your growing knowledge of conflict management and critical thinking to identify and resolve routine issues, escalating any unusual situation...

Job Title: Senior Enterprise Account Executive (B2B SaaS Sales) - India/Asia Location: Baner, Pune - (WFO) Role Overview: We are looking for an Enterprise Sales Specialist to join our team. The candidate should be ambitious, result oriented with great attention to details. It is an individual contributor role wherein you would work with a small but highly competitive and effective team. Responsibilities: Develop a thorough understanding of our product offerings and target segment to better serve the clients. Own the full sales cycle - from responding to inbound leads to executing targeted outbound outreach. Identifying and developing new sales opportunities. Contacting potential customers on...

Work Exp: 1yr - 2yr Languages to be known Hindi, English, Marathi , must know - anyone south Indian language preferred Malayalam / Telugu Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate, valid, and complete information by using the right methods and tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers and build a loyal customer base. S...

As a Sustainability Consultant - Sustainability Consulting at JLL, you will be part of a team focused on driving sustainability initiatives in real estate. Your role will involve working with clients to develop and implement sustainability strategies, including green building consulting services and energy simulation assessments. Key Responsibilities: - Collaborate with Sustainability specialists team to conduct gap assessments and facilitate IGBC/LEED/WELL/EDGE Certification processes - Gain expertise in LCA studies for embodied carbon assessment and net zero strategic consulting - Review energy models and provide sustainability positioning in client connections and pitches - Develop case s...

As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. **Key Responsibilities** ...

As a Senior Engineer - Sales in the Water Treatment Industry, your role is crucial in driving sales of water treatment solutions by utilizing your technical expertise and sales acumen. You will be responsible for identifying customer needs, proposing tailored solutions, and securing contracts for water treatment projects. Additionally, you will be expected to mentor junior sales engineers and collaborate closely with the engineering and project management teams to ensure successful project delivery. **Key Responsibilities:** - **Sales and Business Development:** - Identify and target potential clients in various sectors such as industrial, municipal, and commercial water treatment. - Develop...

In this role at PwC, you will focus on providing tax planning, compliance, and strategy advice to clients, especially high-net-worth individuals and privately-owned businesses. You are expected to be driven by curiosity and adapt to working with a variety of clients and team members in a fast-paced environment. Every experience is an opportunity for learning and growth, where you are encouraged to take ownership, deliver quality work, and drive value for clients. By building your brand within the Firm, you open doors to more opportunities for yourself. **Key Responsibilities:** - Contribute to private tax projects with a focus on quality work - Prepare Operating Partnership tax returns - Rev...

Nurse Responsibilities: Maintaining accurate, complete health care records and reports. Administering medications to patients and monitoring them for side effects and reactions. Prescribing assistive medical devices and related treatments. Recording patient vital signs and medical information. Ordering medical diagnostic and clinical tests. Monitoring, reporting, and recording symptoms or changes in patient conditions. Administering non-intravenous medications. Assessing, implementing, planning, or evaluating patient nursing care plans by working with healthcare team members. Modifying patient health treatment plans as indicated by patient conditions and responses. Registered Nurse Requireme...

As a Voice and Accent Trainer, you will play a crucial role in coaching and developing the communication skills of our agents to ensure they exhibit calm, composed, and natural communication during calls. Your responsibilities will include: - Conducting comprehensive voice and accent training sessions for agents engaged in outbound cold calling. - Developing customized training modules focusing on improving pronunciation, intonation, stress patterns, and overall fluency. - Providing coaching on communication skills such as active listening, speech clarity, tone modulation, and maintaining composure during calls. - Monitoring and assessing agents" performance on calls, offering constructive f...

Role Overview: As a Business Communication Specialist at Globe Edge NT, your main responsibility will be to act as a communication bridge between clients and the technical team. You will play a crucial role in translating client requirements into clear and structured documents to guide project execution effectively. Your attention to detail and organizational skills will ensure accuracy, confidentiality, and smooth communication flow within the organization. Key Responsibilities: - Act as a communication bridge between clients and the technical team by drafting clear and structured documents. - Capture and document conversations, requirements, and specifications in an organized format. - Ens...

You will play a crucial role as a Customer Support Executive by managing client queries and providing effective solutions to ensure a positive customer experience. Your responsibilities will include: - Responding promptly to customer inquiries through various communication channels such as phone, email, chat, or ticketing systems. - Identifying customer needs, clarifying information, and offering accurate and timely solutions. - Handling and resolving complaints with professionalism and empathy. - Maintaining detailed records of customer interactions, issues, and solutions in CRM systems. - Collaborating with internal teams (sales, technical, operations) to resolve customer issues efficientl...

As an Assistant Manager, Customer Care at Genpact, you will lead a team of collectors to ensure SLA delivery. Your responsibilities will include providing coaching, call monitoring, and issuing disciplinary actions to your team. You will also be leading a team of supervisors in day-to-day functions, coordinating workflow, and developing staff through training and career planning. Additionally, you will monitor performance, provide feedback, and ensure compliance with standards and practices. **Key Responsibilities:** - Lead a team of supervisors in day-to-day functions, including directing, planning, supervising, and evaluating the work of assigned staff. - Coordinate workflow to achieve ope...

JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrad's programs and offerings. As an Admission Profiler you will serve as the vital link between upGrad's potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors. RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and el...

JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrad's programs and offerings. As an Admission Profiler you will serve as the vital link between upGrad's potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors. RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and el...

General: Active Listening, Non-Verbal Communication, Empathy, Clear and Concise, and developing Trust Provides clear, concise information to others in verbal, written, electronic, and other communication formats for public and organizational consumption Relationship Management: Setting clear expectations Developing shared values Ability to work within a team Leadership Potential: Teamwork, Independent and strategic thinking, Self-Development, Integrity, Ability to work independently and produce results Own: Proactively assumes roles within projects and communicates with client Support: Communication Liaison for Project Team Contribute in an administrative manner or as a junior member of the ...

Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungal...

As a Networking Remote Field Service Engineer (L1) at NTT DATA, you will play a crucial role in providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your responsibilities will include maintaining the support process, investigating and diagnosing problems, carrying out maintenance tasks, and ensuring efficient incident resolution to meet service level agreements (SLA). You will also be responsible for monitoring service delivery, documenting incidents, and maintaining accurate configuration records. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Investigate and dia...

As a member of the risk and compliance team at PwC, you will focus on maintaining regulatory compliance and managing risks for clients. You will provide advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Your responsibilities will include confirming regulatory compliance, managing risks for clients, and collaborating with team members to enhance compliance processes. Your work will be crucial for maintaining the integrity of PwC UK's operations. Key Responsibilities: - Support compliance initiatives to uphold personal independence standards - Utilize various tools to guide staff in regulatory ad...

You will be the primary point of contact for all customer service/sales inquiries and responsible for building and managing a team of efficient customer service representatives. Your role will involve managing inbound/outbound phone calls and email inquiries from current and prospective customers interested in customized apparel purchases. Your approach should focus on attracting customers by promoting the product and company positively, answering questions, and addressing concerns promptly with a CUSTOMER FIRST mindset. Handling customer complaints or concerns professionally is essential to maintain good customer relationships and ensure repeat business. You will also be responsible for dev...

As a Sales Development Representative at Blurbpoint, your role will involve engaging with new leads through various channels such as lists, referrals, and advertising programs. Your responsibilities will include: - Initiating contact with leads and following up with those who have been previously contacted - Conducting initial qualification of leads through phone discussions - Scheduling appointments for the Business Development Sales Manager or Director of Business Development for further discussions and closing qualified leads - Corresponding with leads via email to follow up or confirm appointments - Utilizing the provided CRM to capture lead information and facilitate lead flow to other ...

Contact Center Executive About us HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who w...

We are seeking a dedicated and customer-oriented Customer Support Executive to handle client queries, resolve issues efficiently, and ensure a positive customer experience.

We are seeking dynamic and motivated individuals to join our team for the International BPO - Voice Process position in India. The ideal candidates will be responsible for providing exceptional customer service and support to our clients across the globe, ensuring their needs are met effectively. Responsibilities Manage inbound and outbound voice calls with customers from various international locations. Provide excellent customer service and support to resolve inquiries and issues in a timely manner. Document all interactions with customers accurately in the system. Work collaboratively with team members to achieve targets and maintain high levels of customer satisfaction. Adhere to company...