623 Active Listening Jobs - Page 14

As a valuable member of our team, you will collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning. Your role will involve designing and presenting compelling network solutions that address customer challenges and business objectives. You will utilize clear and concise communication skills to develop and deliver impactful presentations and demonstrations showcasing our network solutions. In addition, you will work closely with internal teams, including engineering and marketing, to develop proposal responses and solution documents. It will be essential for you to stay up to date on the latest network technologies and ...

As a Product Consultant at Linways, you will play a crucial role in managing and ensuring the quality of our products while fostering strong relationships with our customers. Working closely with the Engineering Team and customers, your primary responsibility will be to gather valuable feedback from customers and act as a liaison to provide product support tailored to meet their requirements. Your role will involve configuring Linways products, resolving any issues or queries faced by clients with precision and efficiency, and conducting tests before product launches to guarantee optimal performance and quality. Your enthusiasm and dedication to helping customers achieve a high-quality educa...

As an Advisor at PhonePe Limited, you will play a crucial role in ensuring exceptional customer experience. Located in Bangalore and reporting to the Assistant Manager of Customer Experience, you will be part of a dynamic team dedicated to resolving customer issues promptly and effectively. The Customer Experience team at PhonePe is committed to taking complete ownership of customer problems and enhancing the product based on real-time insights and feedback. In this role, you will collaborate with various internal departments to enhance solutions and provide a seamless experience for our customers. Your responsibilities will include handling customer queries related to PhonePe accounts and t...

As the Learning & Development Manager / Sr.Executive / Executive at Nspira, a parent company of the Narayana Group, you will play a crucial role in identifying and addressing the training needs of both individuals and the organization. With a vast network of educational institutions across 23 states in India, including schools, colleges, and professional institutes, Narayana Group has been a pioneer in providing academic excellence for over four decades. Your responsibilities will include designing and implementing leadership development programs for mid and senior-level managers, utilizing the latest training techniques and models to create a positive and professional learning environment. ...

You will be responsible for supporting the planning and execution of global and regional internal communications plans to keep employees informed, engaged, and aligned with the company's strategy and culture. Your duties will include drafting, editing, and publishing internal communications content across various channels, maintaining the internal communications editorial calendar, and collaborating with regional and global teams to ensure consistency of tone, branding, and messaging. Additionally, you will assist in developing communication assets, support logistics and content for employee engagement events, and organize internal events as needed. You will also be required to assist and ad...

The Delivery Quality Assurance (DQA) Professional plays a crucial role in ensuring the setup, review, audit, and enhancements of quality within engagements. Their primary responsibility includes supporting engagement setup, facilitating a seamless transition from sales, and ensuring that both Capgemini and contractual requirements are met. They are tasked with defining and adjusting processes and process assets to align with the specific needs of business units, accounts, and engagements, thereby enabling a standardized way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and suggesting mitigation actions are also part of their duties to aid D...

Excellent Opportunity with HCLTech || International Voice process || Navalur Location Experience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Navalur, Chennai. JOB SUMMARY We seek an experienced Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts. KEY WORDS Excellent Verbal and Written Communication, Voice process, International Calling REQUIRED SKILLS: Any International Voice Experience Strong verbal and written communication skills Should possess neutra...

Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals. Responsibilities Identify and pursue new sales opportunities in the IT sector Develop and maintain strong relationships with clients Understand client needs and recommend appropriate IT solutions Prepare and deliver compelling sales presentations and proposals Negotiate contracts and close sales deals Collaborate with technical teams to ensure solution feasibility Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales activities and c...

Greetings from Infosys BPM Ltd., We are looking for individuals to join our team as Customer Support Voice Process Executives in Pune. As a Process Executive, you will be responsible for providing first-level resolution to customers and diagnosing technical issues. Your role will involve delivering exceptional customer service, building rapport with customers, handling objections efficiently, and documenting customer interactions in the service management system. Key Responsibilities: - Provide first-level resolution to customers and escalate more complex issues when necessary. - Diagnose and troubleshoot technical issues. - Deliver exceptional customer service by acknowledging issues prompt...

As a Sales Manager for our International Sales division focusing on the Middle East, Brazil, and OEM Sales, based in Kanpur, your main responsibility will be to understand customer needs in the target market and provide competitive products from our portfolio. You will play a crucial role in supporting business development, sales, and relationship management efforts to drive sustainable revenue growth and customer satisfaction. Building a strong teamwork within the sales department is essential to enhance customer satisfaction and increase market share. The ideal candidate for this role should possess the following skills: - Active listening, effective communication, and interpersonal skills...

As a Counter Sales Associate, your role is to ensure a positive and welcoming experience for all customers visiting the shop or factory outlet. Your primary objective is to provide cheerful and efficient service, meet customer needs, drive sales, and enhance customer satisfaction. You will warmly greet customers as they enter the shop, demonstrating a friendly and welcoming demeanor. Throughout their visit, you will engage with customers enthusiastically, understanding their requirements and preferences related to products such as Aromatics, aroma diffusers, aroma oils, Hindu pooja products, and more. It is essential to develop a strong knowledge of the product range to effectively assist cu...

As a part of the talent and development team at PwC, your primary focus will be on identifying, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. Your role will involve collaborating with subject matter specialists and project teams to devise effective strategies for locating, assessing, educating, and training employees in alignment with market developments and firm strategy. In the recruitment and talent acquisition department, your responsibilities will include attracting and selecting top talent to join the organization, ensuring that individuals hired align with PwC's values and contribute to its overall success. In this ...

As a Service Operations Support in 3-phase SERVICE, you will be responsible for delivering exceptional service to existing customers. With a minimum of 10-12 years of experience, you will specialize in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance, and installation and commissioning. Your leadership skills will be utilized in managing a team of 2-3 engineers and executing projects with vendor coordination. Assigning calls to ASPs and ensuring task completion will be a key aspect of your role. Your proactive approach will involve promptly following up on service requests, providing customer feedback, and conducting safety checks on all UPS and supplied equipment during r...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. You should have experience in contact centers and be able to handle daily tasks through various forms and mediums of communication, whether written, verbal, or via phone. Prior experience in Contact Center transformation is essential to succeed in this role. Meeting quality and productivity tar...

The Event Manager will be responsible for the planning and execution of official government events, ceremonies, conferences, public outreach programs, and exhibitions. This role requires strong organizational skills, adherence to government protocols

As a Telesales Representative at INDIANINCORP in Ahmedabad, you will play a crucial role in engaging with customers over the telephone to promote and sell products and services. Your responsibilities will include providing exceptional customer service, ensuring customer satisfaction, resolving inquiries, and achieving sales targets. Your role will also involve maintaining accurate records of interactions, participating in training sessions for skill development, and contributing to sales and customer service training sessions. To excel in this role, you should possess excellent communication and customer service skills, a knack for resolving customer inquiries, and a strong sales acumen to a...

We are seeking a dedicated individual to join us as an Associate Talent Partner at our award-winning design agency. Our company boasts a distinct and well-defined culture, and we are looking for someone who can contribute strongly to our team. The primary focus of this role will be to provide support in end-to-end Talent Acquisition, with an additional 10% of your time dedicated to other operational aspects. In this role, your responsibilities will include: - Sourcing relevant candidates to build a talent pipeline for the designated positions. - Conducting thorough screenings of candidates to ensure they are a proper fit in terms of requirements and our company culture at SimplePlan. - Ensur...

As a potential candidate for this role, you should hold a degree as it is mandatory for this position. Your communication skills in both English and Hindi will play a crucial role in effectively interacting with stakeholders. Additionally, active listening will be a key attribute to understand the needs and concerns of others. Your problem-solving skills will be put to the test in this role, requiring you to think critically and find solutions efficiently. A good level of technological proficiency will also be necessary to navigate the tools and systems used in the workplace effectively. This position offers a 5-day work week with 2 days of rotational week-offs, providing a balance between w...

As an Admissions Counselor, you will be responsible for assisting students in their journey of preparing for, selecting, and successfully enrolling in suitable courses. Your role will involve highlighting the benefits of various courses to attract students and encourage them to enroll. Staying up-to-date with admission processes and requirements will be crucial to effectively guide students through the process. Your day-to-day tasks will include conducting interviews, reviewing application materials, and providing valuable insights during the admissions decision-making process. It is essential to maintain accurate and current knowledge of educational legislation, trends, developments, and re...

As a Security Managed Services Engineer (L2) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational efficiency of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients while adhering to service level agreements (SLA). Your focus will be on second-line support for incidents and requests of medium complexity, contributing to project work when necessary. Your key roles and responsibilities include proactively monitoring work queues, resolving incidents/requests within agreed SLAs, updating tickets with reso...

You will be joining Al Fahad Tour and Travel as a Customer Service professional in a full-time position located in Thane or Delhi. This opportunity is ideal for freshers with 0-1 years of experience who are eager to kickstart their career in customer service specifically within the travel industry. Your main responsibilities will involve communication, active listening, and providing excellent service to our customers. Key Qualifications and Skills: - Active listening: Essential for accurately understanding and addressing customer needs. - Strong problem-solving skills: Ability to swiftly tackle customer challenges and find effective solutions. - Empathy: Connecting with customers to deliver...

Are you a curious, motivated, and forward-thinking individual At FIS, you will have the opportunity to tackle some of the most challenging and relevant issues in financial services and technology. Our team values empowerment, openness, collaboration, entrepreneurship, passion, and most importantly, fun. About the team: The Transfer Agency division at FIS is responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. We provide services to clients through various channels such as Transaction processing, Chat, etc. Customer support includes tasks like Accounts set up, Shareholder data maintenance, and overall record-keeping. What you will b...

Clean Harbors Inc. is a leading company in the environmental, energy, and industrial services sector, with a strong presence in North America. With a workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors is dedicated to addressing environmental challenges and providing top-notch services to its vast customer base. The company has played a crucial role in responding to major emergency events, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center, supporting the parent company with innovative IT solutions an...

As a Counselling Psychologist at Faith Hospital in Chandigarh, you will be part of a dedicated mental health care team committed to providing comprehensive care to individuals facing mental health challenges. Your role will involve offering personalized treatment plans and support to promote emotional well-being and recovery. You will be responsible for conducting clinical assessments and diagnoses to understand the psychological needs of individuals. Through evidence-based therapeutic interventions, you will provide counselling and therapy to help patients manage their mental health challenges and enhance their quality of life. Collaboration with a multidisciplinary team will be crucial in ...

As a key member of the team, you will be responsible for supporting the implementation and maintenance of the employee listening strategy. Collaboration with cross-functional teams and vendor partners will be a crucial aspect of this role, as you work together to plan, organize, and successfully execute People Listening programs. By utilizing both active and passive listening tools, you will ensure that the insights gathered from colleagues are leveraged for future business decisions. Your primary responsibilities will include supporting the implementation and scaling of new product features through tools like Glint and other People Listening products. Building strong relationships with vend...