623 Active Listening Jobs - Page 13

Key Responsibilities : Handle inbound and outbound calls related to banking products and services such as savings accounts, loans, credit cards, etc. Provide accurate and timely information about banking services, policies, and procedures. Resolve customer queries regarding account balances, transactions, fees, and other banking-related inquiries. Assist customers in account management, including applying for services, updating details, or resolving discrepancies. Ensure compliance with banking regulations and privacy policies while handling customer data. Handle and resolve customer complaints or escalations in a professional manner. Cross-sell banking products and services where appropriat...

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resoluti...

The job involves conducting outbound calling, initial interviews, and engaging with candidates to build positive relationships. You will be responsible for follow-ups, record-keeping, generating leads, and meeting targets. It is essential to possess excellent communication skills, active listening abilities, and strong interpersonal skills to establish trust with candidates. Additionally, you should have persuasion and negotiation skills, basic computer proficiency, effective time management, problem-solving capabilities, and adaptability to handle various candidate situations. The ideal candidate must be an immediate joiner with at least 1 year of experience in recruitment, proficient in us...

Join our team at JPMorganChase as a Fund Services Associate I and be a key player in our dynamic environment. This role provides a unique opportunity to advance your career by collaborating closely with operations, financial controllers, and external partners. Your primary focus will be on ensuring the seamless operations of fund servicing while also contributing to process enhancements. Embrace the chance to develop your skills in a supportive and innovative setting that values teamwork and creativity. As a Fund Servicing Associate I at JPMorganChase, your role will be vital in improving our operational services related to fund accounting and administration. You will apply your extensive kn...

As a Customer Success Executive at our Bengaluru office, you will play a crucial role in serving as a bridge between our valued customers and internal teams at Capillary. Your primary responsibility will be managing client relationships to ensure customer satisfaction. Your responsibilities will include leveraging your in-depth knowledge of our products to exceed customer expectations, collaborating closely with Engineering, Product, and Customer Success teams to address customer needs, handling customer service requests, providing technical support and training, facilitating the on-boarding process for new customers, and sharing valuable insights and best practices with clients. Moreover, y...

About the role Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvements and finding solutions by applying CI tools and techniques Responsible for completing tasks and transactions within agreed KPI&aposs Knows and applies fundamental work theories/concepts/processes in own areas of work Resolving user queries in a timely manner and have attention to detail to identify issues Need to work in UK shifts and weekend working Responsible for voice and ticket contact Should have attention to detail to be able to clearly understand what query is being raised and therefore ensure that it is addressed effectively Should have speed i...

At PwC, our team in managed services specializes in providing a wide range of outsourced solutions and supporting clients in various functions. We help organizations enhance their operational efficiency, reduce costs, and streamline processes by managing critical functions on their behalf. Our expertise lies in project management, technology, and process optimization to deliver top-notch services to our clients. Those working in managed service management and strategy at PwC play a pivotal role in overseeing service transitions, managing delivery teams, programs, commercials, performance, and delivery risks. The responsibilities also include focusing on continuous improvement and optimizatio...

At PwC, your focus in tax services will be on providing advice and guidance to clients regarding tax planning, compliance, and strategy. You will help businesses navigate complex tax regulations and optimize their tax positions. In the mergers and acquisition tax team, your role will involve providing tax advice and guidance during mergers, acquisitions, and other business transactions. Your responsibilities will include analyzing the tax implications of transactions, developing tax structures, and assisting clients in navigating complex tax regulations to optimize tax outcomes. You are expected to be a reliable and contributing member of a team, driven by curiosity. In a fast-paced environm...

At PwC, the focus in audit and assurance is on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. The evaluation includes compliance with regulations, governance, risk management processes, and related controls. In financial statement audit, the goal is to obtain reasonable assurance that the financial statements are free from material misstatement due to fraud or error, and to issue an auditor's report containing the auditors" opinion. You are an integral part of a team, driven by curiosity and reliability. The fast-paced environment requires adaptability while ...

As a Process Executive at Infosys BPM in Chennai, you will be part of a dynamic team that specializes in data processing. We are looking for freshers with a background in BCA, BSc, or BTech to join us in the Night Shift. Immediate joiners who possess good communication skills and are willing to work in a night shift environment are preferred. Your primary responsibilities will include having completed 15 years of full-time education, demonstrating proficiency in basic computer knowledge, and being adaptable to a 24*7 work setting, including night shifts on a rotational basis. Strong communication skills, the ability to quickly grasp process knowledge, and effective probing and analyzing abil...

A Customer Relations Officer is a crucial team member at the forefront of any organization, responsible for cultivating and maintaining positive customer relationships to ensure a delightful customer experience. Your role will involve direct interaction with customers, addressing their inquiries, resolving complaints efficiently, and providing detailed information about the products or services offered by the company. By delivering exceptional service and support, you will play a pivotal role in enhancing customer satisfaction, retention, and brand loyalty. As a skilled Customer Relations Officer, you will act as a bridge between customers and the company, ensuring that customer feedback is ...

As a Product Manager / Senior Product Manager in the Cardio Diabetic segment based in Mumbai (Kandivli-Charkop), with 3 to 6 years of experience in Brand Management, you will play a crucial role in brand development and portfolio expansion. Your primary responsibilities will include designing product strategies, ensuring their timely execution, proposing new launches to enhance the portfolio, and collaborating with the sales team for effective strategy implementation. Conducting market research to identify market requirements for current and future products will also be a key part of your role. To support sales and marketing objectives, you will be responsible for planning and designing prom...

As a Fund Services Associate I at JPMorgan Chase, you will be an essential member of a dynamic team, collaborating closely with operations, financial controllers, and external partners. Your role will involve ensuring smooth fund servicing operations and contributing to process improvements. This position presents a unique opportunity to advance your career in a supportive environment that values innovation and teamwork. Your responsibilities will include executing routine transactions related to fund servicing while maintaining accuracy and compliance with established policies and procedures. You will work alongside operations and financial controllers to optimize processes and increase eff...

Sun World Trips is a dedicated travel agency based in India, known for providing customized tour packages for domestic and international destinations since 2010. Our passionate travel experts create unforgettable travel experiences tailored to the unique needs of individuals, families, and corporate clients. We offer end-to-end services including hotel bookings, flight tickets, transport arrangements, and 24/7 customer support. With transparent pricing and reliable services, we focus on customer satisfaction to ensure your travel experience is seamless and memorable. This is a full-time, on-site role for a Telecaller located in Visakhapatnam Rural. The Telecaller will be responsible for hand...

At PwC, our team members in brand management, marketing, and sales collaborate to develop and implement strategic sales and marketing initiatives. Your primary focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Utilizing market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and help achieve organizational targets. Your role in brand management at PwC will involve developing and executing strategies to enhance and protect the company's brand image, managing brand campaigns, conducting market research...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary responsibility is to provide exceptional service to clients by proactively identifying and resolving technical incidents. You will leverage your deep technical expertise to ensure that client infrastructure is configured, tested, and operational. Your role involves solving complex problems, enhancing service quality, and managing high-complexity tickets to meet service level agreement (SLA) conditions. Pre-emptive service incident resolution, product reviews, and operational improvements are part of your daily tasks. You will work across various technology domains such as Cloud, Security, Networking, and Applicati...

As a supply chain professional, you will be responsible for preparing for the upcoming season by identifying the best supply solutions. Your role will involve ensuring the availability of components and optimizing the stock levels to support finished goods production. You will need to anticipate production capacity requirements and align planning management with the overall production strategy for finished goods. Additionally, you will be tasked with accurately pricing finished goods orders and ensuring timely delivery to meet customer expectations. It will be imperative for you to develop supplier supply chain management maturity and autonomy to improve overall supply flexibility and effici...

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve t...

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve t...

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve t...

As a Change Manager - POD Leader within Enterprise Technology at EY, you will play a pivotal role in providing reliable, secure, and resilient technology services to support our 400,000 employees. Working at the forefront of innovative technologies, you will enable the adoption of emerging collaboration tools and top-tier technology infrastructure. Your primary focus will be on creating a superior customer experience through investment in innovation and operational excellence. Collaborating with technologists and business experts, you will contribute to meeting the evolving needs of our business, leading to personal growth opportunities, exciting learning experiences, career advancements, an...

As a Quality Manager / Architect, you play a crucial role in identifying how quality engineering and test technology can benefit the customer and assist in developing practical solutions based on this insight. Your responsibilities include test management at the project level, formulation and execution of test plans, and serving as the primary liaison between the client and the test team. Strong communication and people management skills are essential for success in this role. In addition to the general job description, for this specific grade, you are expected to be a highly seasoned Quality Assurance and Test Engineer with a significant impact on both customers and colleagues. Your experti...

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. It will be crucial for you to establish customers" needs and effectively explain and demonstrate products to them, including providing technical descriptions when necessary. Developing and maintaining a strong knowledge of our own products as well as those of our competitors will be essential for success in this role. To excel in this position, you should possess the ability to build rapport and trusting relationships with customers. Understanding the unstated needs of the customer and offering appropriate solutions will be k...

You should have 0 to 3 years of preferred experience and a high school diploma. Proficiency in English is required, knowledge of Tamil is a plus. As a member of our team at Wedtree EStore Pvt Ltd, you will be responsible for greeting and directing customers according to their needs, providing detailed information about our products, addressing customer queries, and assisting with their purchase decisions. Cross-selling of products will also be a part of your responsibilities. You will ensure that products are adequately stocked and maintain accurate records. We are looking for individuals who are young, energetic, and dynamic, possessing excellent verbal communication and active listening sk...

As a Sales and Communication Specialist, you will be responsible for a variety of key tasks that are essential for successful customer engagement and sales outcomes. Your verbal communication skills must be clear, persuasive, and delivered with confidence to effectively engage with customers. Active listening is crucial in understanding customer needs and concerns genuinely, allowing you to tailor your responses effectively. Crafting and delivering compelling value-based sales pitches will be a core part of your role. You should be adept at objection handling, navigating doubts or resistance with confidence and empathy, and possess strong negotiation skills to guide customers towards favorab...