986 Active Listening Jobs - Page 13

As a Customer Service Assistant, you will be a frontline professional within the customer support or customer experience teams of an organization. Your primary goal will be to handle customer interactions across various communication channels, providing excellent service, resolving issues, and maintaining positive relationships between the company and its customers. **Key Responsibilities:** - **Act as the first point of contact for customers:** You will be responsible for providing timely and accurate information about products, services, and company policies. - **Resolve customer inquiries, complaints, and issues:** Proficiently handle customer questions, complaints, and issues via phone, ...

Skills: Customer Support, Call Handling, Email Communication, Multitasking, Time Management, Problem Solving, Active Listening, Attendance Management, Company Overview GVR Technolabs Pvt Ltd is a prominent Information Technology services company based in Thrissur. We specialize in the design, deployment, and management of hardware and software applications and technology infrastructures. Our mission is to enhance client efficiency, strengthen partnerships, and improve business processes with a focus on quality, value, and security. Job Overview We are seeking a dedicated Customer Service Executive to join our team in Thrissur. This is a full-time position at the junior level, requiring a min...

Handle inbound customer calls from international clients in a professional and courteous manner Provide accurate information and resolve customer queries efficiently Maintain high standards of verbal communication throughout the call Follow call protocols and adhere to quality and compliance standards Work in a US rotational shift with flexibility for night shifts and rotational offs Collaborate with team members to meet daily call handling targets and service levels Maintain detailed and accurate records of customer interactions Participate in ongoing training sessions to stay updated on product and process knowledge

Description We are looking for a Chat Support Executive to join our team. The ideal candidate should have 2-7 years of experience in the job market context of India. The primary responsibility of the Chat Support Executive is to provide assistance to customers through chat support. The candidate should have excellent communication skills, be customer-focused, and have a strong desire to help customers. The candidate should be able to work in a fast-paced environment and be able to handle multiple tasks simultaneously. The candidate should be able to work independently and be a team player. Responsibilities Provide assistance to customers through chat support. Respond to customer inquiries an...

Description We are looking for a Chat Support Executive to join our team. The ideal candidate should have 1-6 years of experience in a similar role and possess excellent communication skills. As a Chat Support Executive, you will be responsible for providing customer support through various chat channels, including live chat, email, and social media. You will work closely with the customer service team to ensure customer satisfaction and retention. Responsibilities Respond to customer queries and complaints through various chat channels in a timely and professional manner Identify customer needs and provide appropriate solutions and recommendations Collaborate with the customer service team ...

**Job Description** **Role Overview:** As a Call Center Telemarketer at Shreeji Enterprise Services in Rajkot, you will be responsible for engaging with customers over the phone, scheduling appointments, providing customer service, and working on sales strategies. **Key Responsibilities:** - Engage with customers over the phone - Schedule appointments - Provide excellent customer service - Work on sales strategies **Qualifications Required:** - Strong interpersonal skills and communication abilities - Experience in appointment scheduling and customer service - Sales skills - Excellent phone etiquette and active listening skills - Ability to work in a fast-paced environment - Experience in te...

Remote Sales Closer (Commission-Only) About The Opportunity A fast-growing player in the Online Education & Internet Coaching sector delivering high-value digital coaching programs, masterminds, and transformation funnels. We sell results-driven coaching solutions to entrepreneurs and professionals using digital marketing funnels and qualified leads. We are hiring remote, commission-focused Sales Closers to convert warm leads into paying clients on a commission-only basis. This role suits proven closers who thrive in high-speed, metrics-driven environments and want unlimited earning potential. Role & Responsibilities Own end-to-end closing for assigned warm leadsconduct discovery, present of...

Role Overview: As a Telecaller Customer Support at Nexera.Health, you will play a crucial role in handling inbound and outbound customer calls to provide information about healthcare services and ensure customer satisfaction. Your responsibilities will include managing customer databases, updating records, and following up with clients to meet their needs effectively. This is a full-time remote position that requires excellent communication skills and a customer-centric approach. Key Responsibilities: - Handle inbound and outbound customer calls professionally - Address customer inquiries and provide accurate information about healthcare services - Ensure customer satisfaction by resolving i...

Role Overview: As a Cross Technology Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing exceptional service by proactively identifying and resolving technical incidents. Your primary responsibility will be to ensure client infrastructure is configured, tested, and operational, using your deep technical expertise to enhance service quality. You will be working across various technology domains like Cloud, Security, Networking, and Applications, contributing to operational improvements and managing high-complexity tickets. Key Responsibilities: - Perform pre-emptive incident resolution and product reviews - Conduct checks, apply monitoring tools, and respond ...

Role Overview: As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs and effectively explain and demonstrate products to them, which may involve providing technical descriptions of the products. It is essential to continuously develop and update your knowledge of not only your own products but also the products offered by competitors in the market. Key Responsibilities: - Present and sell company products and services to current and potential clients. - Establish customers" needs and effectively explain and demonstrate products. - Cont...

1. Identify and develop new business opportunities to achieve sales targets 2. Build and maintain client relationships through communication 3. Achieve a monthly sales target of 1,00,000 through proactive client acquisition and service promotion Perks and benefits Monthly Incentive

1. Identify and develop new business opportunities to achieve sales targets 2. Build and maintain client relationships through communication 3. Achieve a monthly sales target of 1,00,000 through proactive client acquisition and service promotion Perks and benefits Monthly Incentive

Role Overview: As an Employee Relations (ER) Advisor at FIS, you will provide expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies. Your responsibilities will include conducting thorough investigations into HR-related employee grievances and ethics cases, resolving conflicts, and recommending appropriate actions. You will also handle consultation actions such as TUPE, with external support for larger actions, and manage sensitive involuntary terminations. Key Responsibilities: - Administer and facilitate work agreements between works councils, unions, employees, and managers, particularly in countries like Austria, Belgium...

In brand management at PwC, your focus will be on developing and implementing strategies to enhance and protect the company's brand image. You will manage brand campaigns, conduct market research, and ensure consistency across all channels. The role involves collaborating with team members to enhance design concepts and maintain quality standards in animation projects. You will create dynamic motion graphics that effectively communicate brand stories, staying updated on industry trends and practices in motion graphics. Additionally, you will engage in continuous learning to improve design skills and participate in project discussions to contribute innovative ideas. Managing time effectively ...

As the primary liaison between finance/tax stakeholders and technical teams for NetSuite and OneSource, your role is crucial in analyzing business processes to identify system enhancements or automation opportunities. You will be responsible for supporting tax configuration and validation in OneSource, including indirect tax rules, jurisdictions, and rates. Additionally, you will play a key role in system testing (UAT), troubleshooting, and issue resolution for tax calculations and ERP processes. Collaborating on tax determination logic and ensuring accurate transaction tax posting in NetSuite are also important aspects of your responsibilities. Effective communication of business requiremen...

mail:- [HIDDEN TEXT] Customer Executive's job involves serving as a key point of contact for customers, providing support, resolving issues, and gathering feedback across various communication channels like phone, email, and chat. Core responsibilities include responding to inquiries, troubleshooting problems, maintaining detailed customer records in CRM systems, escalating complex issues, and contributing to overall customer satisfaction and service improvement. Essential skills for this role are strong communication, active listening, empathy, patience, and product knowledge. Key ResponsibilitiesCustomer Interaction:Handle incoming customer inquiries through phone calls, emails, and chat, ...

Job Title: Relationship Counsellor (With Interest in Tarot / Oracle Therapy) About coto: coto is an emotional wellness platform empowering users in areas like mental health, and relationship counselling, Tarot, Oracle, Astrology, and more through expert-led 24*7 live consultations. Position Overview: We are seeking a skilled and empathetic Relationship Counsellor to join our team of experts. In this unique role, you will leverage your expertise in psychology and counselling while learning how to integrate Tarot / Oracle techniques into therapeutic practices. We will provide comprehensive training on Tarot and its application in therapy, helping you expand your skill set and offer innovative ...

Job description Work days - Monday - Saturday Office Timings: 10am-7pm Role & responsibilities 1. Achieving and exceeding enrolment targets month on month (End to End sales) 2. Lead generation through cold calling. 3. Identifying suspects and prospects. 4. Meeting & Counselling prospective students (mostly working executives in various industries). Preferred candidate profile :- Inside sales experience or Ed-tech sales experience Kindly apply on the posting and share your respective CV's with mentioned recruiters either on call or on WhatsApp. Daanya: 9867881134 Karishma: 8433587327

Job description Work days - Monday - Saturday Office Timings: 10am-7pm Role & responsibilities 1. Achieving and exceeding enrolment targets month on month (End to End sales) 2. Lead generation through cold calling. 3. Identifying suspects and prospects. 4. Meeting & Counselling prospective students (mostly working executives in various industries). Preferred candidate profile :- Inside sales experience or Ed-tech sales experience Kindly apply on the posting and share your respective CV's with mentioned recruiters either on call or on WhatsApp. Mansi: 8450945761

In the role of an HIA Spend Transparency Reporting Analyst at PwC, your main focus will be on maintaining regulatory compliance and managing risks for clients. You will be responsible for confirming adherence to regulatory requirements, mitigating risks, providing guidance on compliance strategies, and assisting clients in navigating complex regulatory environments. Key Responsibilities: - Support multiple transparency projects as part of PwC's Center of Excellence model. - Load and monitor data feeds, liaise with client third-party vendors for data submission, conduct data remediation/cleansing, and perform client follow-ups for missing information. - Generate draft and final disclosure rep...

As a skilled professional in the field, you will be responsible for the onsite installation and commissioning of machines, as well as monitoring the installed equipment and machinery. Your role will involve responding to customer service requests, diagnosing equipment problems, and delivering timely and effective solutions to ensure customer satisfaction. - Possess active listening and exceptional customer service skills - Knowledge of industry-specific regulations and standards - Ability to communicate technical concepts and solutions clearly to customers The ideal candidate for this role will have: - 1-2 years of experience in a similar field - Demonstrated solid foundation in the tasks an...

You are embarking on a journey of opulent fashion with Ekasha, a multi-designer showroom founded by the visionary Mrs. Neesa Vadalia under the parent company Narvya Style Hub. In today's fast-paced world where human connections are swift, fashion becomes an instant language and at Ekasha, you speak it with style and grace. We aim to be a comprehensive 360-degree service provider for discerning fashion enthusiasts and luxury connoisseurs alike. By curating some of India's most desirable designer labels under one roof, we celebrate the heritage, artistry, and modern spirit of Indian couture. At Ekasha, you don't just sell fashion - you create experiences. We take pride in offering personalized...

As an Operations Manager in the company, your role will involve handling Surgery clients, collaborating with the Senior Operations Manager onshore, coordinating with the quality & training team, managing budget files with the finance team, and taking a proactive approach to handle quality escalations. Key responsibilities include: - Supervising Associate Operation Managers and a team of medical coders - Providing guidance, support, and feedback for accurate and efficient coding practices - Implementing and maintaining quality assurance processes to ensure coding accuracy and compliance with healthcare regulations - Identifying process improvement opportunities and implementing strategies to ...

Role Overview: As a Customer Service Escalation Specialist, your main responsibility will be managing complex member issues, including critical complaints. You will need to focus on active listening and empathy to successfully resolve intricate cases and enhance customer satisfaction. Your expertise in navigating challenging situations through thorough research and collaboration will be crucial in this role. Key Responsibilities: - Address and resolve escalated customer issues effectively and professionally to ensure a satisfactory outcome. - Maintain a closure rate of 24 hours or quicker for escalated cases, prioritizing efficiency and customer satisfaction. - Conduct timely follow-ups with...

As a Sales Executive (Multilingual) at Fusion CX in Gurugram, you will play a crucial role in the high-energy sales team. If you are proficient in Tamil, Kannada, and Hindi and have a passion for sales, this is the perfect opportunity for you to showcase your language skills and communication strengths. Your ability to connect with customers, understand their needs, and provide effective solutions will directly impact the sales success of the company. - Handle assigned leads from start to finish, manage customer expectations, and ensure quick and accurate resolutions within the specified time frame. - Maintain a high level of compliance with standard operating procedures and stay updated on ...