Employee Relations Advisor Specialist

Role Overview: As an Employee Relations (ER) Advisor at FIS, you will provide expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies. Your responsibilities will include conducting thorough investigations into HR-related employee grievances and ethics cases, resolving conflicts, and recommending appropriate actions. You will also handle consultation actions such as TUPE, with external support for larger actions, and manage sensitive involuntary terminations. Key Responsibilities: - Administer and facilitate work agreements between works councils, unions, employees, and managers, particularly in countries like Austria, Belgium, France, Germany, Luxembourg, Netherlands, and Tunisia. - Support FIS Works Council leaders/presidents, draft proposals, communicate between parties and unions, investigate complaints raised to the works councils, and manage workplace relationships. - Serve as a point of contact for labor inspections and queries. - Deliver training programs for managers and employees on employee relations topics such as conflict resolution and effective communication. Qualifications Required: - Minimum of 10 years of progressive HR experience with a strong emphasis on employee relations. - Strong conflict resolution and negotiation skills. - In-depth knowledge of employment laws. - Exceptional problem-solving abilities. - Empathy, active listening skills, and strong communication skills. - Organizational abilities, strategic oversight, and compliance expertise. - Proficiency in Microsoft Office applications. - Confidentiality, market awareness, and attention to detail. - Cross-functional teamwork, data analysis skills, and interpersonal skills. Additional Details: At FIS, you will have the opportunity to learn, grow, and make an impact in your career in a flexible and creative work environment. You will be part of a diverse and collaborative atmosphere, have access to professional and personal development resources, opportunities to volunteer and support charities, and receive a competitive salary and benefits package.,