623 Active Listening Jobs - Page 12

As a Subscription Renewals professional in Mumbai Suburban with 1-3 years of experience, you will be expected to possess key skills such as outstanding verbal and written communication, active listening, consultative questioning, negotiation, objection handling for renewals, data orientation including analytics and proficiency with CRM tools like Excel or Google Sheets. Your primary responsibilities will include providing product-based technical support through various communication channels, resolving customer queries via troubleshooting, conducting online or on-site training sessions for software products, handling installation and patch updating tasks, maintaining support action records, ...

As a Solution Architect, you will be responsible for assessing a project's technical feasibility and implementation risks. Your role will involve designing and implementing the overall technical and solution architecture, defining the system's structure, interfaces, solution principles, software design, and implementation. The scope of your role will be defined by the specific business issue at hand, and you will utilize your business and technology expertise and experience to fulfill your responsibilities effectively. As a Managing Solution/Delivery Architect, you will be tasked with designing, delivering, and managing complete solutions. You will demonstrate leadership within the architect...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. As a Cross Technology Managed Services Engin...

As a professional counselor with a Master's degree in Psychology and a minimum of 2 years of experience, preferably in an educational field, you will be responsible for handling counseling roles in the school environment. Your expertise in counseling principles, techniques, and practices as applied to students" problems and developmental needs will be crucial in this role. Your excellent active listening and communication skills, along with your patient, friendly, and accommodating personality, will be essential in providing effective support to students. In this position, you will be expected to listen to students" concerns regarding academic, emotional, or social issues and provide guidanc...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be instrumental in delivering top-tier managed services to clients by proactively identifying and resolving cloud-based incidents and problems. Leveraging your deep technical expertise, you will ensure minimal disruptions and maximum efficiency for our clients" infrastructure. Your responsibilities will include configuring, installing, testing, and managing client infrastructure to maintain operational continuity. Your role extends to conducting necessary checks, applying monitoring tools, and responding to alerts promptly to identify and log problems. You will investigate third-line support calls, determine root causes of issue...

As a Customer Support Officer (Medi-Tech customer support Officer) in the Healthcare AI industry located in Hyderabad, you will be the primary contact point for practitioners, patients, and internal teams. Your role involves providing expert assistance and support regarding health-tech products and services, requiring exceptional communication skills to effectively address inquiries and concerns. Your key responsibilities will include responding promptly and professionally to customer inquiries through various communication channels, offering clear guidance and technical support to healthcare providers and patients utilizing health-tech applications, assisting with onboarding and training us...

At PwC, as a member of the audit and assurance team, your focus will be on providing independent and objective assessments of financial statements, internal controls, and other assurable information. Your role will involve enhancing the credibility and reliability of information for various stakeholders. You will be responsible for evaluating compliance with regulations, assessing governance and risk management processes, and related controls. Additionally, as part of the data, analytics, and technology solutions team, you will assist clients in developing solutions that build trust, drive improvement, and detect, monitor, and predict risk. Your work at PwC will require utilizing advanced an...

As a Product Manager at ansrsource, you will be responsible for user-centric product development, operational efficiency, client interaction, monitoring industry trends and compliance, cross-functional collaboration, product advocacy, market analysis and strategy, performance metrics and reporting, communication and coordination, stakeholder management, conflict resolution, active listening, project management, process and technology understanding, technical skills, and educational background. Your primary focus will be on analyzing and understanding user use cases to translate requirements into actionable feature requests. You will develop and iterate products to ensure they meet industry s...

At PwC, our team of business application consultants specialize in providing consulting services for a variety of business applications, focusing on helping clients optimize their operational efficiency. We analyze the unique needs of each client, implement tailored software solutions, and offer comprehensive training and support to ensure seamless integration and utilization of business applications. By doing so, we enable our clients to achieve their strategic objectives effectively. As a Guidewire consulting generalist at PwC, your primary role will involve specializing in offering consulting services specifically for Guidewire software solutions. Leveraging your in-depth knowledge of Gui...

Join a Purpose-Driven Team at iDare, where we are committed to transforming the way individuals experience support, safety, and well-being through inclusive, accessible, and personalized resources. As India's first holistic and intersectional mobile app, iDare empowers individuals to address challenges like abuse, mental health struggles, and relationship issues effectively. We are currently seeking a compassionate Mental Health Advisor to join our team in Bangalore and contribute to our growth journey. As a Mental Health Advisor at iDare, you will play a crucial role in assisting application users with cases related to abuse, mental health, and trauma through voice and non-voice platforms. ...

Key Responsibilities: For Voice Process: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, orders, billing, or technical issues. Maintain professionalism, empathy, and accuracy during all calls. Log call details and resolutions in CRM systems. For Non-Voice Process: Respond to customer emails and chat messages efficiently and professionally. Resolve queries related to transactions, account status, service requests, etc. Follow predefined workflows and templates to ensure clarity and compliance. Ensure timely follow-ups and documentation. Eligibility Criteria: Education: Any graduate (B.A., B.Com, B.Sc., BBA, BCA, etc.) ...

As a Customer Support representative at Technotask Business Solutions Pvt Ltd, you will be an integral part of our customer service team. With a focus on providing exceptional support to our clients in dynamic sectors like ECom, Fintech, and Fashion, your role will involve handling inquiries and ensuring customer satisfaction through various channels such as phone, email, and chat. Your primary responsibility will be to leverage your excellent customer service skills to efficiently address customer inquiries and provide effective solutions. Strong problem-solving abilities will be crucial in swiftly resolving any issues that may arise, while your proficiency in verbal communication will help...

At PwC, we focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. Our team in audit and assurance evaluates compliance with regulations, assesses governance and risk management processes, and related controls. As part of the financial statement audit team, you will work towards obtaining reasonable assurance about the accuracy of financial statements, free from material misstatement due to fraud or error, and issue auditors" reports that include opinions. Driven by curiosity, you are a valuable member of our team. In our dynamic environment, you will collabo...

As a Product / UX Designer for Salesforce Products, you will have a critical role in crafting user-friendly and engaging experiences for our range of products. Your collaboration with diverse teams, including product managers, engineers, and fellow designers, will be essential in shaping the interface and overall user experience. Your main focus will be on understanding user requirements, conducting research, and translating findings into innovative design solutions that align with Salesforce's design principles and business goals. Through your expertise in UX design, you will lead the development of customer-centric designs that enhance satisfaction and boost product adoption. Your responsi...

As a Telemarketer at OK Play India Ltd. in Sohna, Gurgaon, you will be responsible for conducting outbound calls to potential customers (both B2C and B2B) with a focus on promoting products such as toys, furniture, and playground sets. You will play a key role in explaining product features clearly and persuasively based on provided scripts and training materials. Your main objectives will include generating interest, booking appointments, or passing on qualified leads to the sales teams. It will be crucial for you to maintain a detailed log of calls, responses, outcomes, and follow-ups using internal CRM systems or spreadsheets. Additionally, you will need to handle customer queries profess...

As a Team Leader - Sales at MechPower Technology Pvt Ltd, you will play a crucial role in managing daily sales operations and forecasting sales for our services and products. Your primary responsibility will be to assist the company in devising effective growth strategies to meet its long-term vision. To qualify for this position, you should hold a Master's Degree in Business Administration or a related field. A Bachelor's or Master's degree in Electronics & Communication / Electronics would be an added advantage. With 8-10+ years of experience, you must possess proven leadership and sales experience in the electronics industry, specifically in B2B sales. Your role will involve recruiting, t...

As a Sales Group Leader, you play a crucial role in overseeing daily sales operations and forecasting sales for our services and products. Your primary responsibility is to help the company develop effective growth strategies in line with its long-term vision. For this role, we require a Master's Degree in Business Administration or a related field. A Bachelor's or Master's degree in Electronics & Communication / Electronics would be a plus. Your skill set should include leadership, motivation, active listening, customer service, time and task organization, performance evaluation, conflict resolution, problem-solving, proactivity, communication, negotiation, account management, and excellent...

Our client servicing professionals focus on acquiring new clients, nurturing long-term relationships, and maximizing sales opportunities within the Biotech domain. You will have the opportunity to establish productive relationships with key personnel in the industry. As a top client servicing professional, your passion and drive will be instrumental in achieving outstanding results while upholding integrity. In this role, you will work independently to generate revenue by serving existing clients, ensuring their retention and renewal, and identifying upselling opportunities. Experience in the Portal industry, specifically with companies like IndiaMart, JustDial, TradeIndia, or similar portal...

The role of an Optometrist at Lenskart is unique as it goes beyond traditional eye check-ups to include sales as a significant aspect. As an Optometrist at Lenskart, you will be responsible for providing technical expertise through eye-checks, dispensing, and diagnosis, while also actively engaging in selling products, executing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Your primary responsibilities will include focusing on customer satisfaction by welcoming walk-in customers, guiding them for a free eye check-up, and maintaining stock levels and sales floor standards to enhance the shopping experience. You will need to be proficient in operating the POS ...

Join our team at JPMorgan Chase as a Fund Servicing Specialist IV and play a crucial role in our dynamic fund servicing operations. In this position, you will have the opportunity to collaborate closely with diverse teams, external vendors, and consultants, contributing to the enhancement of our processes. Career growth and skill development are integral parts of this role within a supportive work environment. Join a team that makes a significant impact on our clients and the broader community. As a Fund Servicing Specialist IV at JPMorgan Chase, your responsibilities will center around actively participating in our fund servicing operations. Working in collaboration with various teams, exte...

As a member of the risk and compliance team at PwC, you will play a crucial role in ensuring regulatory compliance and managing risks for our clients. Your responsibilities will include providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. You will work closely with clients to confirm regulatory compliance and identify and mitigate risks. You are expected to be driven by curiosity and a reliable team player. In our fast-paced environment, you will need to adapt to working with a diverse range of clients and team members, each presenting unique challenges. Every experience will serve as an opportunity for l...

Job Description: At PwC, the team in risk and compliance focuses on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. The team helps organizations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a member of the regulatory risk compliance team at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. Your role will involve providing guidance on compliance strategies and assisting clients in navigating complex regulatory environments. In this position, you are expected to be a reliable and contributing member of a team. In PwC's fast-pac...

As a Network Solutions Specialist, you will collaborate with sales teams to understand customer requirements and pain points by actively listening and asking insightful questions. Your role will involve designing and presenting network solutions that effectively address customer challenges and align with their business objectives. Utilizing clear and concise communication, you will develop compelling proposals and deliver impactful presentations and demonstrations to showcase our network solutions. In this position, you will work closely with internal teams such as engineering and marketing to create proposal responses and solution documents. It is essential to stay updated on the latest net...

The position of Lead Conversion Executive at ReadyAssist in HSR Layout, Bangalore, requires 1-3 years of experience in B2C Inside sales. As a Lead Conversion Executive, your primary goal will be to convert potential leads into customers through outbound calls for the company's products and services. Your responsibilities will include being accountable for lead conversion, achieving a 100% target in conversions, making outbound calls to convert leads, booking customer slots as per their request, handling objections or issues during the conversion process, and explaining the installation process if required by the customer. To excel in this role, you should possess effective time management sk...

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resoluti...