986 Active Listening Jobs - Page 12

Role Overview: You will be working as an Advisor in the Customer Experience team at PhonePe located in Bangalore. Your main responsibility will be to handle customer queries related to PhonePe accounts and transactions, ensuring quick and meaningful resolutions while maintaining integrity and a customer-first approach in every interaction. You will be expected to leverage internal processes and resources to drive resolution, escalate issues when necessary, and recommend process improvements to enhance the overall customer experience. Additionally, you will engage and educate customers on how to maximize their usage of PhonePe services. Key Responsibilities: - Act with integrity & prioritize ...

Role Overview: As a Manufacturing Process Engineering professional at our company, you will be responsible for applying engineering principles to define, implement, operate, and enhance manufacturing engineering processes. This includes tasks such as line balancing, work preparation, production scheduling, line simulation, as well as working with various manufacturing technologies like forming, cutting, welding, heat treatment, assembly, and additive manufacturing. Additionally, you will also be involved in utilizing robotic technologies and industrial information systems to optimize manufacturing operations. Key Responsibilities: - Develop and apply engineering practices to improve manufact...

Skills Required: Training Delivery, Content Development, Communication Skills, Facilitation, Assessment & Feedback Education: Graduate and above Job Description We are looking for a dynamic and engaging Trainer to join our growing team. In this role, you will be responsible for conducting effective training sessions, developing learning materials, and ensuring employees are equipped with the knowledge and skills required to excel in their roles. You will play a key role in enhancing workforce performance and contributing to the overall success of the organization. Key Responsibilities: Deliver effective training programs for new hires and existing employees across various business processes....

As an Application Engineer at CECO Environmental, your primary responsibility will be to support sales by providing quotes, designing solutions, and costing products to address customer problems promptly. Your key duties will include: - Handling application inquiries and recommending suitable products with a sense of urgency - Providing written and verbal quotations in compliance with company price lists and discount schedules - Assisting customers with troubleshooting, handling complaints, and resolving issues professionally - Conducting costing analysis on product line items for gross margin calculation - Coordinating customer delivery requirements with the Production Department - Recommen...

As a Management Trainee, Customer Care at Genpact, you will be leading a team of collectors to ensure SLA delivery. Your responsibilities include providing coaching, call monitoring, and implementing disciplinary actions when necessary. You will also be leading a team of supervisors in day-to-day functions, coordinating work flow, and developing staff through training and career planning. Key Responsibilities: - Lead a team of supervisors in day-to-day functions, including directing, planning, supervising, and evaluating the work of assigned staff. - Coordinate work flow to meet operational requirements and achieve volume targets. - Plan and execute employee engagement, rewards, and recognit...

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Telemarketer, located in Jaipur / Remote . The Telemarketer will be responsible for contacting potential customers via phone to sell products or services, scheduling appointments, and providing excellent customer service. Day-to-day tasks include making outbound calls, following scripts, maintaining customer databases, and reporting on call outcomes. Qualifications Fresher can also apply ( but it can vary your salary / commission. Little-bit knowledge about Stock market . Having a better Calculations. Experience in Appointment Scheduling and Customer Service Proven Sales skills and ...

About RemoteDesk: RemoteDesk provides enterprise-grade solutions for secure remote workforce management, ensuring compliance, identity verification, and productivity monitoring for critical business operations. Role Overview: We are looking for a highly motivated Sales Development Representative (SDR) to drive our B2B lead generation and outbound prospecting efforts. The SDR will be responsible for identifying and qualifying potential clients, building a strong pipeline, and setting meetings for the Account Executive team. Key Responsibilities: Conduct outbound prospecting via calls, emails, and LinkedIn to identify qualified leads. Research and segment target accounts across Healthcare, BFS...

Post-dispatch follow-up with farmers to confirm material receipt, escalate issues, guide installation, and maintain accurate records. Ensure timely updates in Google Sheets and coordinate with teams for resolutions Required Candidate profile Manage customer communication via calls/WhatsApp, send acknowledgments, resolve queries, and support data entry for inventory during low call volume. Ensure accurate, timely reporting.

Role & responsibilities Build contacts with potential clients to create new business opportunities. Maintain and update the database of prospective clients. Engage with potential clients through scheduled appointments. Assist in drafting new business proposals. Develop a strong understanding of all company products. Coordinate and arrange meetings for senior management with prospective clients during Exhibition. Follow company guidelines and procedures for customer acquisition and business development. Work Environment Collaborative and supportive team environment. Office-based role (no fieldwork).

Role Overview: As a Customer Service Representative, you will be responsible for initiating outbound calls, answering inbound calls, and providing excellent customer service in a fast-paced environment. Your role will involve actively listening to customer concerns, managing data accurately, and maintaining a strong knowledge of the company's products. Key Responsibilities: - Initiate outbound calls for pitching inward/outward remittances, follow-ups, and promotional offers. - Answer inbound calls regarding product information, transaction inquiries, and general queries. - Maintain detailed call logs, record customer interactions, and update customer accounts. - Thoroughly understand the com...

Role Overview: At PwC, you will be part of the Deals team focusing on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Your main role will involve helping clients navigate complex transactions and maximize value in their business deals. Specifically, in the deal strategy department, you will be responsible for analyzing market trends, assessing business opportunities, and developing strategic frameworks to guide clients in making informed decisions regarding their deals. Your contribution will be essential in identifying potential risks and opportunities, developing strategies to maximize value, and assisting client...

As a customer service representative at The Urban India, your role involves handling inbound and outbound calls for customer inquiries and support. You will be responsible for providing excellent customer service through effective communication, resolving customer issues efficiently, and documenting all interactions accurately in the company database. It is essential to maintain a high level of professionalism during customer interactions and meet or exceed performance metrics set by the management. Collaboration with team members to enhance service delivery and participation in training programs for personal development are key aspects of this role. Additionally, you will assist in identify...

As an Online Mentor, your role involves guiding and supporting individuals on their personal or professional development journey. You will conduct virtual one-on-one or group mentoring sessions, provide expert guidance and resources, develop personalized action plans, and track mentee performance. Your responsibilities also include fostering a safe online environment, staying updated with industry trends, collaborating with other mentors, and maintaining accurate records of sessions. Key Responsibilities: - Conduct virtual one-on-one or group mentoring sessions via platforms like Zoom or Google Meet. - Provide expert guidance and resources tailored to the mentees" goals and challenges. - Dev...

Role Overview: As a Sales Professional at the organization, your primary responsibility will be to build new clients, establish trust and rapport with them, and represent the company with integrity. You will be expected to conduct face-to-face sales presentations to showcase the value addition that IndiaMART can bring to their businesses. This role is an individual contributor position, where you will drive sales activities within the assigned region. Key Responsibilities: - Generate leads from the provided database and identify decision-makers within the targeted leads to kickstart the sales process. - Engage with all targeted accounts to create sales opportunities for the company's product...

As a Customer Service Representative at our company, you will be responsible for managing a high volume of incoming phone calls, identifying customer needs, generating sales leads, and ensuring customer satisfaction. Your role will involve building strong relationships with customers through effective communication, providing accurate information, and meeting sales targets. Additionally, you will handle complaints, offer solutions, maintain customer records, and follow communication guidelines. Key Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customer needs - Build sustainable relationships with customers - Provide accurate inf...

Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team As a Credit Support Specialist IV within JPMorganChase, you will play a pivotal role in maintaining the integrity of our credit portfolio. Your primary responsibility is to assess borrower compliance with credit agreement terms, ensuring adherence to the stipulated conditions. You'll use your understanding of financial covenants to identify potential defaults, focusing on syndicated loans and bilateral agreements. Guided by established routines and procedures, you'll apply critical thinking to semi-routine tasks, escalating non-routine issues to senior team members. Additionally, you'll...

Role & Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Preferred Candidate Profile Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and...

Key Responsibilities: Make 7080 outbound calls daily to connect with prospects and counsel them on suitable upskilling programs. Communicate effectively with leads via WhatsApp and email on a daily basis to share program details and updates. Update and maintain lead records on CRM, ensuring proper tracking and follow-up for end-to-end sales closure. Support enrolled learners by coordinating with the technical support team and resolving their queries. Generate and nurture organic leads through LinkedIn by engaging with potential candidates and building professional networks. Requirements: Strong communication and counseling skills. Ability to handle high-volume outreach and follow-ups. Basic ...

Dear Candidates, We are looking for Sales Executive Skill- Communicative, Positive Attitude, Good in Advance Excel, Word, Mail Drafting, Customer Relationship Build Salary- 25-30k Share me your CV at 7042740656/7042740655/7042494894

Role Overview: You will be joining PhonePe as an Advisor in the Customer Experience team based in Bangalore. As an Advisor, you will play a crucial role in handling customer queries related to PhonePe accounts and transactions. Your focus will be on ensuring customer satisfaction by providing quick and meaningful resolutions to their issues. This role will require you to communicate effectively, collaborate with internal teams, and continuously strive to enhance the overall customer experience. Key Responsibilities: - Act with integrity and prioritize the customer's needs in all interactions. - Manage and resolve PhonePe account and transaction-related queries. - Utilize both phone and data ...

As a Regional Sales Manager at Surgical Science, you will play a crucial role in driving growth and fostering long-term customer relationships in the UK. Your responsibilities will include: - Achieving and surpassing defined sales targets - Negotiating and closing sales deals - Conducting in-person product demonstrations for customers at their sites - Participating in exhibitions and courses to generate new leads - Handling sales administration tasks such as quoting, email correspondence, and utilizing Dynamics CRM - Reaching out to potential customers through phone calls, emails, or virtual meetings to discover sales opportunities - Compiling prospecting lists through internet research - Co...

Role Overview: As an Advisor at PhonePe Limited, you will be a part of the Customer Experience Operations team in Bangalore. The team is dedicated to addressing and resolving customer issues to enhance their overall experience while using PhonePe. Your role will involve handling customer queries, leveraging internal resources for solutions, and ensuring customer satisfaction through effective communication and problem-solving skills. Key Responsibilities: - Act with integrity and prioritize the customer in every interaction - Handle PhonePe account and transaction related queries efficiently - Utilize both phone and data channels as required - Follow specified process guidelines to achieve t...

As a Customer Relationship Manager at OptimumBrew Technology, you will play a crucial role in bridging the gap between our customers and our product team. Your insights and interactions with users will directly impact the development of our next-generation, user-centric products. **Key Responsibilities:** - Engage directly with users to understand their product usage, preferences, and areas for improvement. - Conduct 30-45 min interviews with existing customers, whether remotely or virtually. - Pose thoughtful questions to uncover user journeys, pain points, and success stories. - Identify key themes and actionable insights from user conversations. - Collaborate closely with the product team...

Delivering Training to all Levels. (Practical & Theoretical) Managing the Trainees Preparing Scripts, Equipment Checklist. Deliver Quality Content and assess the Trainees. Willing to Travel Ready to Relocate Good Communication &Technical Knowledge

We are seeking a motivated Customer Support-Domestic Voice representative to join our team in India. In this role, you will be responsible for providing outstanding customer service to our clients, assisting them with their inquiries, and ensuring a positive customer experience. RESPONSIBILITIES Handle incoming customer calls and provide exceptional support. Resolve customer queries and issues in a timely manner. Document all customer interactions in the CRM system. Provide product information and assist customers with their orders. Collaborate with team members to improve customer service processes. SKILLS AND QUALIFICATIONS Excellent verbal communication skills in English and local languag...