Mega Walkin Drive on 25 May 2025 | Immediate Joining | Spot Offer Position: Customer Service Executive - Voice Location: White House, Begumpet Nature of work: Work from Office Week off: One Rotational Week Off Shifts: Rotational What We're Looking For: Freshers Only with Ability to Speak and Understand English, Hindi Education: Any bachelor's degree preferred. Skills: Language: Proficiency in English (Read, Understand, Write). Communication: Exceptional written communication skills with a focus on grammar. Problem-Solving: Analytical thinking to resolve issues effectively. Technical Skills: Proficiency in email handling tools and basic MS Office. What You'll Do: Query Management: Respond promptly to customer Ensure accurate and professional communication. Customer Query Resolution: Analyse and resolve customer concerns. Escalate complex issues when necessary. Support customers across time zones. Make an impact by driving customer satisfaction and process excellence! Rounds of interview: HR, Assessment, Ops(Face to face only) Interview Details Date: - 25 May 2025 Timings: - 09:30am to 04:00pm What to bring: - Resume and id proof copy Contact Person- Shashi Location: - Square Business Services, 1st floor, 3rd Block White House, Begumpet.

Walkin Interview invitation Join our team as a Customer Support Executive and play a vital role in ensuring our customers receive prompt and high-quality assistance. This is a great opportunity for freshers to grow and make an impact while gaining valuable experience in customer support. Key Responsibilities: Address and resolve customer queries through chat effectively. Provide accurate information about company policies and services. Strive to deliver exceptional customer experiences consistently. Handle customer issues with speed and efficiency. Mandatory Requirements: Fresher withExcellent communication skills English and Hindi Education: Graduation / Intermediate. Perks & Benefits: Supportive and enriching work environment. Attractive incentive structure. Weekly Rotational Day Shifts Walk-in Date: 17th June 2025 Venue : white house building, 3rd block, 1st floor, Begumpet Contact : 9396959611 Mention HR Sashi as reference on resume. If you're passionate about customer service and are looking for a rewarding opportunity, apply now! Regards, Talent Acquisition Team, Square Business Solutions.

Job Description: We are seeking a dynamic and experienced Team Lead to join our growing team. As a Team Lead, you will play a pivotal role in managing day-to-day operations, ensuring team performance, and maintaining high standards of service delivery. Key Responsibilities: Lead and manage a team of process associates, ensuring optimum performance and productivity. Handle team dynamics, provide training and guidance, and maintain a positive work environment. Generate and review daily, weekly, and monthly performance reports. Conduct RAG (Red, Amber, Green) analysis to track team performance and implement corrective actions where necessary. Oversee leave management and attendance for team members. Ensure adherence to company policies, quality standards, and client requirements. Collaborate with other departments to resolve issues and implement process improvements. Key Skills & Requirements: Proven experience of 1-2 years in a team lead or supervisory role. Strong team handling and leadership capabilities. Proficiency in report generation and analysis, especially using Excel. Knowledge of RAG analysis and performance metrics. Excellent communication and interpersonal skills. Ability to manage leave schedules and resolve team-related issues promptly. Graduate or higher educational qualification. If you're looking to join a fast-paced and dynamic environment where you can contribute to team success and professional growth, we would love to hear from you. Apply Now and be a part of the Square Business Services Pvt. Ltd. team!

Role & responsibilities Employee Relations: Build and maintain strong relationships with employees and management. Address and resolve employee queries, concerns, and conflicts promptly. Conduct skip-level meetings, town halls, and other engagement initiatives to gauge employee sentiment. Performance Management: Lead the performance appraisal process, including setting objectives, monitoring progress, and evaluating outcomes. Implement performance improvement plans and assist managers in managing low performers. Guide employees and managers on career development and succession planning. Employee Engagement & Retention: Develop and implement employee engagement initiatives to foster a positive work culture. Monitor and address attrition by implementing retention strategies. Organize engagement activities, rewards, and recognition programs to enhance morale. Policy Development & Compliance: Develop, review, and update HR policies in line with legal requirements and organizational objectives. Ensure compliance with labor laws and BPO industry standards, maintaining a safe and inclusive work environment. Handle disciplinary actions and grievance management in compliance with HR policies. Training & Development: Identify training needs and work with the Learning and Development team to create relevant training programs. Support employee growth by facilitating learning opportunities and professional development. Payroll & Compensation Management: Ensure accurate payroll processing and adherence to statutory requirements. Conduct periodic salary benchmarking and assist in structuring compensation plans Preferred candidate profile Experience: Minimum of 5 years of HR experience, ideally in the BPO or ITES sector. Demonstrated expertise in handling HR generalist responsibilities, employee relations, and compliance. Education: Bachelors degree in Human Resources, Business Administration, or a related field. Masters degree in HR or an MBA is preferred. Skills: Strong knowledge of HR policies, practices, and legal regulations. Proficiency in MS Office and HR software. Excellent communication, interpersonal, and negotiation skills. Ability to handle sensitive issues with confidentiality and professionalism. Strong problem-solving skills and a proactive approach to HR challenges.

Job Opening: Customer Support Executive (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, Chhattisgarh Job Type: Full-Time | On-site Experience: Freshers & Experienced Candidates Welcome Industry: BPO / Customer Service About the Role: Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our Voice Process team as Customer Support Executives. This role involves assisting customers via phone, addressing queries, resolving issues, and delivering excellent service that enhances customer satisfaction. If you're passionate about customer service and looking to grow with a reputable organization, wed love to hear from you! Key Responsibilities: • Handle inbound and outbound customer calls in a professional and courteous manner • Understand and resolve customer queries efficiently and accurately • Maintain detailed and updated customer interaction records • Escalate complex issues to senior team members when required • Meet daily/weekly targets related to call quality, productivity, and customer satisfaction Required Skills: • Strong verbal communication skills in Hindi and basic English • Active listening and logical problem-solving ability • Patience, empathy, and a customer-first attitude • Basic computer literacy and typing proficiency • Team player with a positive and adaptable approach Eligibility Criteria: • Qualification: 12th Pass / Graduate (any stream) • Age: 18 years and above • Freshers are encouraged to apply • Immediate joiners preferred Salary & Benefits: • Take Home Salary: 13,295 per month • Provident Fund (PF) & ESIC applicable Job Location: Square Business Services Pvt. Ltd. Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, Chhattisgarh Interview Process: Walk-in Interviews | MonSat | 10:00 AM 5:00 PM Or contact us via phone/email to schedule your interview. Contact Us: For further queries or to apply, please contact our HR Team: Careers@squarebserve.com 7995976663 Leena , 9392959655 Kunal. Join one of the fastest-growing customer support teams and kickstart your career with Square Business Services Pvt. Ltd!

Join our team as a Customer Support Executive and play a vital role in ensuring our customers receive prompt and high-quality assistance. This is a great opportunity for freshers to grow and make an impact while gaining valuable experience in customer support. Key Responsibilities: Address and resolve customer queries through chat effectively. Provide accurate information about company policies and services. Strive to deliver exceptional customer experiences consistently. Handle customer issues with speed and efficiency. Mandatory Requirements: Fresher withExcellent communication skills English and Hindi Education: Graduation / Intermediate. Perks & Benefits: Monthly Inhand Salary 15k. Attractive incentives up to 6k. Weekly Rotational Day Shifts Walk-in Date: 29th June 2025 Venue : white house building, 3rd block, 1st floor, Begumpet. IMMEDIATE JOINERS ONLY. Contact : HR Sashi 9396959611 Mention HR Sashi as reference on resume. If you're passionate about customer service and are looking for a rewarding opportunity, apply now! Regards, Talent Acquisition Team, Square Business Solutions.

Job Opening: Customer Support Executive (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, Chhattisgarh Job Type: Full-Time | On-site Experience: Freshers & Experienced Candidates Welcome Industry: BPO / Customer Service About the Role: Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our Voice Process team as Customer Support Executives. This role involves assisting customers via phone, addressing queries, resolving issues, and delivering excellent service that enhances customer satisfaction. If you're passionate about customer service and looking to grow with a reputable organization, wed love to hear from you! Key Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner Understand and resolve customer queries efficiently and accurately Maintain detailed and updated customer interaction records Escalate complex issues to senior team members when required Meet daily/weekly targets related to call quality, productivity, and customer satisfaction Required Skills: Strong verbal communication skills in Hindi and basic English Active listening and logical problem-solving ability Patience, empathy, and a customer-first attitude Basic computer literacy and typing proficiency Team player with a positive and adaptable approach Eligibility Criteria: Qualification: 12th Pass / Graduate (any stream) Age: 18 years and above Freshers are encouraged to apply Immediate joiners preferred Salary & Benefits: Take Home Salary: 13,295 per month Provident Fund (PF) & ESIC applicable Job Location: Square Business Services Pvt. Ltd. Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, Chhattisgarh Interview Process: Walk-in For Interview on 07th July 2025 (10:00 AM - 5:00 PM) Or contact us via phone/email to schedule your interview. Contact Us: For further queries or to apply Careers@squarebserve.com please contact our HR Team: HR Leena :- 7995976663 HR Ashwini :- 9391143837 HR Kunal :- 9630639383 Join one of the fastest-growing customer support teams and kickstart your career with Square Business Services Pvt. Ltd!

Job Description: We are seeking a dynamic and experienced Team Lead to join our growing team. As a Team Lead, you will play a pivotal role in managing day-to-day operations, ensuring team performance, and maintaining high standards of service delivery. Key Responsibilities: Lead and manage a team of process associates, ensuring optimum performance and productivity. Handle team dynamics, provide training and guidance, and maintain a positive work environment. Generate and review daily, weekly, and monthly performance reports. Conduct RAG (Red, Amber, Green) analysis to track team performance and implement corrective actions where necessary. Oversee leave management and attendance for team members. Ensure adherence to company policies, quality standards, and client requirements. Collaborate with other departments to resolve issues and implement process improvements. Key Skills & Requirements: Proven experience of 1-2 years in a team lead or supervisory role. Strong team handling and leadership capabilities. Proficiency in report generation and analysis, especially using Excel. Knowledge of RAG analysis and performance metrics. Excellent communication and interpersonal skills. Ability to manage leave schedules and resolve team-related issues promptly. Graduate or higher educational qualification. If you're looking to join a fast-paced and dynamic environment where you can contribute to team success and professional growth, we would love to hear from you. Apply Now and be a part of the Square Business Services Pvt. Ltd. team!

Role & responsibilities Employee Relations: Build and maintain strong relationships with employees and management. Address and resolve employee queries, concerns, and conflicts promptly. Conduct skip-level meetings, town halls, and other engagement initiatives to gauge employee sentiment. Performance Management: Lead the performance appraisal process, including setting objectives, monitoring progress, and evaluating outcomes. Implement performance improvement plans and assist managers in managing low performers. Guide employees and managers on career development and succession planning. Employee Engagement & Retention: Develop and implement employee engagement initiatives to foster a positive work culture. Monitor and address attrition by implementing retention strategies. Organize engagement activities, rewards, and recognition programs to enhance morale. Policy Development & Compliance: Develop, review, and update HR policies in line with legal requirements and organizational objectives. Ensure compliance with labor laws and BPO industry standards, maintaining a safe and inclusive work environment. Handle disciplinary actions and grievance management in compliance with HR policies. Training & Development: Identify training needs and work with the Learning and Development team to create relevant training programs. Support employee growth by facilitating learning opportunities and professional development. Payroll & Compensation Management: Ensure accurate payroll processing and adherence to statutory requirements. Conduct periodic salary benchmarking and assist in structuring compensation plans Minimum of 5 years of HR experience, ideally in the BPO or ITES sector. Demonstrated expertise in handling HR generalist responsibilities, employee relations, and compliance. Bachelors degree in Human Resources, Business Administration, or a related field. Masters degree in HR or an MBA is preferred. Strong knowledge of HR policies, practices, and legal regulations. Proficiency in MS Office and HR software. Excellent communication, interpersonal, and negotiation skills. Ability to handle sensitive issues with confidentiality and professionalism. Strong problem-solving skills and a proactive approach to HR challenges.

Job Description: Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails: Responsibilities: Address assigned customer calls promptly and work towards effective resolutions. Strive to deliver exceptional customer experiences consistently. Provide speedy and efficient solutions to customer issues. Mandatory Requirements: Good English Communication Skills Graduates Perks/Benefits: Enjoy a supportive and enriching work environment. Lucrative incentive structure to recognize your efforts. Free Transport Free Accommodation for up to 6 months for candidates who reside out of Raipur & Naya Raipur Comprehensive health insurance, PF, and ESI coverage provided. Salary: 14000/- (monthly CTC)