Customer Support Advisor

Job Opening: Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, Chhattisgarh

Job Type: Full-Time | On-site

Experience: Freshers & Experienced Candidates Welcome

Industry: BPO / Customer Service

About the Role:

Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our

Voice Process team as Customer Support Executives. This role involves assisting customers via

phone, addressing queries, resolving issues, and delivering excellent service that enhances

customer satisfaction.

If you're passionate about customer service and looking to grow with a reputable organization,

wed love to hear from you!

Key Responsibilities:

• • Handle inbound and outbound customer calls in a professional and courteous manner
• • Understand and resolve customer queries efficiently and accurately
• • Maintain detailed and updated customer interaction records
• • Escalate complex issues to senior team members when required
• • Meet daily/weekly targets related to call quality, productivity, and customer satisfaction

Required Skills:

• • Strong verbal communication skills in Hindi and basic English
• • Active listening and logical problem-solving ability
• • Patience, empathy, and a customer-first attitude
• • Basic computer literacy and typing proficiency
• • Team player with a positive and adaptable approach

Eligibility Criteria:

• • Qualification: 12th Pass / Graduate (any stream)
• • Age: 18 years and above
• • Freshers are encouraged to apply
• • Immediate joiners preferred

Salary & Benefits:

• • Take Home Salary: 13,295 per month
• • Provident Fund (PF) & ESIC applicable

Job Location:

Square Business Services Pvt. Ltd.

Commercial Tower "C", 7th Floor,

CBD, Sector 21,

Naya Raipur, Chhattisgarh

Interview Process:

Walk-in Interviews | MonSat | 10:00 AM 5:00 PM

Or contact us via phone/email to schedule your interview.

Contact Us:

For further queries or to apply, please contact our HR Team:

Careers@squarebserve.com

7995976663 Leena ,

9392959655 Kunal.

Join one of the fastest-growing customer support teams and kickstart your career with Square

Business Services Pvt. Ltd!