Team Lead

Square Business Services

0 - 2 years

0 - 2 Lacs

Hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

Team Handling Attrition Management Shrinkage Attendance Management Team Coaching Communication Skills Leave Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Lead

Key Responsibilities:

Lead and manage a team of process associates, ensuring optimum performance and productivity.
Handle team dynamics, provide training and guidance, and maintain a positive work environment.
Generate and review daily, weekly, and monthly performance reports.
Conduct RAG (Red, Amber, Green) analysis to track team performance and implement corrective actions where necessary.
Oversee leave management and attendance for team members.
Ensure adherence to company policies, quality standards, and client requirements.
Collaborate with other departments to resolve issues and implement process improvements.

Key Skills & Requirements:

Proven experience of 1-2 years in a team lead or supervisory role.
Strong team handling and leadership capabilities.
Proficiency in report generation and analysis, especially using Excel.
Knowledge of RAG analysis and performance metrics.
Excellent communication and interpersonal skills.
Ability to manage leave schedules and resolve team-related issues promptly.
Graduate or higher educational qualification.

If you're looking to join a fast-paced and dynamic environment where you can contribute to team success and professional growth, we would love to hear from you.

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