Muthoot Forex Limited is seeking an enthusiastic individual with 1 year of experience to join our team. If you enjoy engaging with customers, we would love to have you on board! Job Responsibilities Attending the customer calls, follow up. Entering the customer details in CRM. Coordinating with the branches to check the conversion. Recording the conversion. Experience in Bank or NBFC is a plus Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Freshers Must have a Two-Wheeler Job Type: Full-time Pay: ₹14,000.00 per month Schedule: Day shift Ability to commute/relocate: Kottarakara, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
1 Year in Banks/NBFC/Forex Companies Must have a Two-Wheeler Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Chennai District, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
1 Year in Banks/NBFC/Forex Companies Must have a Two-Wheeler Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
MALE CANDIDATE ONLY Back Office operations · Assist Branch Operations · Monitoring strong room operations and OTP approval · Assist and Real time approval on gold appraisal · Live interaction with customers and branch staff · NPA reduction · Coordinating marketing activities with HO and branch · IT support · Google reviews & customer rating · CCTV surveillance Business · Gold loan interest collection · Growth on retail remittance (Branch) · Growth on outward remittance · Lever wise growth monitoring. Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8921771368
1 Year in Banks/NBFC/Forex Companies or Freshers will be also considered. Must have a Two-Wheeler Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Willingness to travel: 75% (Required) Work Location: In person Expected Start Date: 01/07/2025
1 Year in Banks/NBFC/Forex Companies or Freshers will be also considered. Must have a Two-Wheeler Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Willingness to travel: 75% (Required) Work Location: In person Expected Start Date: 01/07/2025
As a candidate for this role, you should have at least 1 year of experience in Banks, NBFC, or Forex Companies. However, freshers will also be considered for this position. It is essential that you possess a Two-Wheeler for transportation. This is a Full-time position with a Day shift schedule. The ability to commute or relocate to Kormangala, Karnataka is necessary. It is preferred that you can reliably commute to the work location or plan to relocate before starting work. Your work will be conducted in person at the specified location.,
You are invited to join the team at Muthoot Forex Limited as an enthusiastic individual with 1 year of experience. If you have a passion for engaging with customers, we are excited to welcome you on board! Your responsibilities will include attending customer calls and following up with them, entering customer details into the CRM system, coordinating with branches to ensure conversion, and recording the conversion data accurately. Having prior experience in a Bank or NBFC will be considered a plus for this role. This is a full-time position with a day shift schedule. The work location will require you to be present in person.,
Role Overview: As a Customer Service Representative, you will be responsible for initiating outbound calls, answering inbound calls, and providing excellent customer service in a fast-paced environment. Your role will involve actively listening to customer concerns, managing data accurately, and maintaining a strong knowledge of the company's products. Key Responsibilities: - Initiate outbound calls for pitching inward/outward remittances, follow-ups, and promotional offers. - Answer inbound calls regarding product information, transaction inquiries, and general queries. - Maintain detailed call logs, record customer interactions, and update customer accounts. - Thoroughly understand the company's product line, pricing, and policies to provide accurate information to customers. - Adhere to call center protocols, monitor performance metrics, and participate in quality assurance reviews. - Identify and escalate complex issues to superiors, and collaborate with other departments to resolve customer concerns effectively. Qualifications Required: - Excellent verbal communication and active listening skills. - Ability to multitask and handle high call volumes. - Strong problem-solving and decision-making skills. - Basic computer proficiency. - Customer service orientation with a focus on positive customer experiences. Please Note: The job type is full-time with a morning shift schedule, and proficiency in Hindi is preferred. The work location is in person.,
Job Description: As a candidate for this role, you should have a minimum of 3 years of experience in Banks/NBFC/Forex Companies with local market knowledge. Retail forex experience would be an added advantage. Key Responsibilities: - Utilize your expertise in the banking or forex industry to contribute effectively to the team. - Demonstrate proficiency in local market knowledge to enhance business operations. Qualifications Required: - Postgraduate or Graduate qualification. - Minimum of 3 years experience in Banks/NBFC/Forex Companies with local market knowledge.,
We are currently looking to hire a Customer Support Executive for our team. We are open to both freshers and experienced candidates. Qualification: Graduation (with a valid certificate). Required Skills: * Excellent verbal communication in English, Hindi, and Tamil, along with active listening skills. * Ability to multitask and manage high call volumes in a fast-paced environment. * Strong problem-solving and decision-making skills to address customer inquiries effectively. * Basic computer proficiency. * A strong customer service orientation focused on providing positive customer experiences. Key Responsibilities: Customer Interaction: * Initiate outbound calls for pitching inward/outward remittances, follow-ups, and promotional offers. * Answer inbound calls from customers regarding product information, transaction inquiries, and general queries. * Actively listen to customer concerns and identify their needs to provide appropriate solutions. Data Management: * Maintain detailed call logs and reports according to company standards. * Accurately record customer details, interactions, and issue resolutions. * Update customer accounts with relevant information and ensure data integrity. Sales Conversion: * Convert leads into target-based sales. Product Knowledge: * Thoroughly understand the company's product line, features, pricing, and policies to accurately answer customer questions. * Stay updated on new product launches, promotions, and service changes. Compliance & Quality: * Adhere to established call center protocols, scripts, and quality standards. * Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. * Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: * Identify complex issues that require escalation to superiors. * Collaborate with other departments to resolve customer concerns effectively. Immediate joiners only need to apply. Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kochi M.G.Road, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English, Tamil & Hindi (Preferred) Work Location: In person
Company Description Muthoot Forex Limited is a part of the INR 4.5 billion Muthoot Group, which has diversified business interests, including financial services, IT, media, healthcare, and more. Since starting its forex operations in 2000, Muthoot Forex has grown to a leading player in the foreign exchange and remittance market, with a pan-India network of over 60 branches and 2500 franchisees. The company holds an AD-II License from the RBI for conducting Foreign Exchange and Remittance business. Muthoot Forex Limited aims to be a market leader in forex services and outward remittance space, providing simplified and competitive services strictly as per RBI guidelines. Role Description This is a full-time, on-site role for an Area Manager located in Kerala, India. The Area Manager will be responsible for overseeing multiple branches within the assigned area, ensuring operational efficiency and compliance with regulatory guidelines. Daily tasks include managing branch performance, implementing business strategies, driving sales and customer satisfaction, coordinating with the central management team, training and mentoring branch staff, and ensuring high standards of customer service. The Area Manager will also be responsible for market analysis, competitor assessment, and identifying growth opportunities within the assigned area. Qualifications Experience in financial services, foreign exchange operations, and remittance business Strong leadership, management, and team coordination skills Excellent communication, customer service, and interpersonal skills Ability to conduct market analysis and develop business strategies Knowledge of regulatory guidelines and compliance, especially RBI regulations Ability to multi-task, prioritize, and manage time effectively Bachelor's degree in Business Administration, Finance, or a related field Flexibility to travel within the assigned area as needed
Company Description Muthoot Forex Limited is a part of the INR 4.5 billion Muthoot Group, which has diversified business interests, including financial services, IT, media, healthcare, and more. Since starting its forex operations in 2000, Muthoot Forex has grown to a leading player in the foreign exchange and remittance market, with a pan-India network of over 60 branches and 2500 franchisees. The company holds an AD-II License from the RBI for conducting Foreign Exchange and Remittance business. Muthoot Forex Limited aims to be a market leader in forex services and outward remittance space, providing simplified and competitive services strictly as per RBI guidelines. Role Description This is a full-time, on-site role for an Area Manager located in Kerala, India. The Area Manager will be responsible for overseeing multiple branches within the assigned area, ensuring operational efficiency and compliance with regulatory guidelines. Daily tasks include managing branch performance, implementing business strategies, driving sales and customer satisfaction, coordinating with the central management team, training and mentoring branch staff, and ensuring high standards of customer service. The Area Manager will also be responsible for market analysis, competitor assessment, and identifying growth opportunities within the assigned area. Qualifications Experience in financial services, foreign exchange operations, and remittance business Strong leadership, management, and team coordination skills Excellent communication, customer service, and interpersonal skills Ability to conduct market analysis and develop business strategies Knowledge of regulatory guidelines and compliance, especially RBI regulations Ability to multi-task, prioritize, and manage time effectively Bachelor's degree in Business Administration, Finance, or a related field Flexibility to travel within the assigned area as needed
As an ideal candidate for this role, you must have at least 1 year of experience in Banks, NBFC, or Forex Companies. Freshers will also be considered for this position. It is essential to possess a Two-Wheeler for this job. The job type is Full-time with a Day shift schedule. Key Responsibilities: - Must have 1 year of experience in Banks, NBFC, or Forex Companies - Freshers will also be considered for the position - Possession of a Two-Wheeler is a must - Work Type: Full-time - Schedule: Day shift Qualifications Required: - Minimum 1 year of experience in Banks, NBFC, or Forex Companies - Two-Wheeler is mandatory You will be required to work in person at the company's location in Kormangala, Karnataka. Reliably commuting to the office or planning to relocate before starting work is preferred.,