Area Manager

Company Description

Muthoot Forex Limited is a part of the INR 4.5 billion Muthoot Group, which has diversified business interests, including financial services, IT, media, healthcare, and more. Since starting its forex operations in 2000, Muthoot Forex has grown to a leading player in the foreign exchange and remittance market, with a pan-India network of over 60 branches and 2500 franchisees. The company holds an AD-II License from the RBI for conducting Foreign Exchange and Remittance business. Muthoot Forex Limited aims to be a market leader in forex services and outward remittance space, providing simplified and competitive services strictly as per RBI guidelines.

Role Description

This is a full-time, on-site role for an Area Manager located in Kerala, India. The Area Manager will be responsible for overseeing multiple branches within the assigned area, ensuring operational efficiency and compliance with regulatory guidelines. Daily tasks include managing branch performance, implementing business strategies, driving sales and customer satisfaction, coordinating with the central management team, training and mentoring branch staff, and ensuring high standards of customer service. The Area Manager will also be responsible for market analysis, competitor assessment, and identifying growth opportunities within the assigned area.

Qualifications

• Experience in financial services, foreign exchange operations, and remittance business
• Strong leadership, management, and team coordination skills
• Excellent communication, customer service, and interpersonal skills
• Ability to conduct market analysis and develop business strategies
• Knowledge of regulatory guidelines and compliance, especially RBI regulations
• Ability to multi-task, prioritize, and manage time effectively
• Bachelor's degree in Business Administration, Finance, or a related field
• Flexibility to travel within the assigned area as needed