623 Active Listening Jobs - Page 9

Job Title: International Customer Voice Support Company: SMH Corporation Private Limited Location: Hyderabad, Telangana, India Employment Type: Full-Time, Permanent Industry: BPO / Logistics Support Department: Customer Support & Service Operations Job Description SMH Corporation Private Limited is seeking an enthusiastic and detail-oriented International Customer Voice Support Executive to join our dynamic operations team. This role involves managing inbound and outbound calls from drivers, providing accurate guidance, and ensuring efficient data entry related to car auctions and shipments. The ideal candidate must be fluent in English, possess strong communication skills, and be comfortabl...

Description We are looking for a dedicated Customer Support Executive for our voice process team in India. The ideal candidate will be responsible for addressing customer queries, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities Handle customer inquiries and provide support via voice calls. Resolve customer issues in a timely and efficient manner. Maintain a high level of customer satisfaction through effective communication. Document customer interactions and feedback in the system. Collaborate with team members and other departments to improve customer experience. Skills and Qualifications Excellent verbal communication skills in English and Hindi. ...

As a Networking Managed Services Engineer (L4) at NTT DATA, your primary responsibility will be to ensure the operational efficiency of our clients" IT infrastructure and systems. This will involve managing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure continuous functionality. Your expertise will be crucial in providing immediate and permanent solutions within our service level agreements (SLAs) by reviewing client requests and applying your technical knowledge effectively. Working independently, you will collaborate with clients, stakeholders, team leads, or senior managers to perform operational tasks and address escalated incidents and req...

You are an experienced and dynamic Sales Trainer responsible for developing, delivering, and enhancing training programs to elevate the skills, knowledge, and performance of the sales team. Your role involves designing tailored training materials, ensuring comprehensive product understanding, teaching sales techniques, and coaching on effective communication and negotiation skills. Additionally, you will familiarize sales representatives with sales tools and technologies to optimize their performance. You will conduct role-play exercises, assess sales team members, provide feedback, and stay updated with industry trends to adapt training programs accordingly. Furthermore, you will assist in ...

The role of an International Customer Service Representative at [24]7.ai in Bengaluru is a full-time on-site position. As a Customer Service Representative, your main responsibilities will include providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. This will involve interacting with customers, addressing their inquiries and concerns, and resolving any issues they may have. Qualifications for this role include strong Customer Service, Customer Support, and Customer Service skills, along with experience in maintaining customer satisfaction and enhancing customer experience. Excellent communication and interpersonal skills are essential, as...

As a Learning and Development Generalist at PwC, your primary focus will be on designing and delivering innovative training programs to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organization. Collaborating with subject matter specialists and project teams, you will strategize effective ways to locate, assess, educate, and train employees in alignment with market developments and firm strategy. Your role involves actively supporting various Acceleration Center services, from Advisory to Assurance, Tax, and Business Services, by engaging in challenging projects and providing distinctive s...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing exceptional service to clients by proactively identifying and resolving technical incidents. Your primary role involves ensuring that client infrastructure is configured, tested, and operational. You will leverage your deep technical expertise to solve complex problems and enhance service quality. Your responsibilities include pre-emptive service incident resolution, product reviews, and operational improvements. You will manage high-complexity tickets, perform advanced tasks, and provide diverse solutions while ensuring zero missed service level agreement (SLA) conditions. Additionally, y...

As a member of the talent and development team at PwC, your primary focus will be on identifying, deploying, training, and enabling talent through various initiatives. You will work closely with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees in alignment with market trends and firm strategy. Your responsibilities will also involve managing and optimizing the deployment of employees within the organization to ensure the right talent is in the right place at the right time. In this role, you are expected to be a reliable and contributing team member with a strong sense of curiosity. Operating in a fast-paced environment...

As an Academic Counsellor at Xylem Learning in Mankavu, Kozhikode, you will play a crucial role in guiding students and parents towards making well-informed academic decisions related to our commerce programs. Your responsibilities will include engaging with potential students and their parents through various communication channels, understanding their academic aspirations, recommending suitable programs, and effectively communicating the advantages of Xylem Learning. By combining your academic insights with consultative sales techniques, you will contribute to driving enrolments and supporting students in their academic journey. Your key responsibilities will involve engaging with prospect...

Job Description: At PwC, our Operations Consulting team specializes in providing consulting services aimed at optimizing operational efficiency and effectiveness. As a member of this team, you will be responsible for analyzing client needs, developing operational strategies, and offering guidance and support to help clients streamline processes, improve productivity, and drive business performance. In the Operations and Solutions department at PwC, your focus will be on providing consulting services to optimize overall operational performance and develop innovative solutions. Working closely with clients, you will analyze operational processes, identify areas for improvement, and develop str...

As a Functional Analyst (Associate) at PwC, you will play a crucial role in the practice and solution delivery team by leveraging your strong functional knowledge of contracting processes across various domains. Your primary focus will be on understanding how these processes translate into capabilities within a contract lifecycle management (CLM) solution and how such technology enablers can bring business value to our clients. Collaboration will be key in your role as you will closely work with the leadership team and peers across pursuits, pre-sales activities, and engagement deliveries. Additionally, you will be expected to contribute to practice level initiatives by staying updated on ma...

As a Functional Analyst (Associate) at PwC, you will play a crucial role in the practice and solution delivery team by leveraging your strong functional knowledge of contracting processes across various domains. Your primary focus will be on understanding how these processes translate into capabilities within a contract lifecycle management (CLM) solution and how such technology enablers can bring business value to our clients. Collaboration will be key in your role as you will closely work with the leadership team and peers across pursuits, pre-sales activities, and engagement deliveries. Additionally, you will be expected to contribute to practice level initiatives by staying updated on ma...

In this role at PwC, you will focus on providing valuable advice and guidance to clients regarding tax planning, compliance, and strategy. Your main responsibility will be to help businesses navigate through complex tax regulations and optimize their tax positions efficiently. As part of the tax compliance team, you will primarily focus on validating clients" compliance with tax laws and regulations. Your tasks will involve reviewing and analyzing financial data, preparing and filing tax returns, and assisting businesses in fulfilling their tax obligations while minimizing the risks of non-compliance. Building strong client relationships and learning how to manage and motivate others will be...

As the primary point of contact for all customer service and sales inquiries, you will be responsible for building and managing a team of efficient customer service representatives. You will manage inbound and outbound phone calls and email inquiries from both current and prospective customers interested in customized apparel purchases. Your role will involve attracting customers by promoting the product and company positively, addressing questions, and concerns with a customer-first approach. It will also include handling customer complaints or concerns promptly and professionally to maintain good relationships and ensure repeat business. Furthermore, you will be tasked with developing and ...

You will be responsible for staying updated on employment laws and regulations and providing guidance to ensure compliance. You will assist in the development and implementation of HR processes and policies. Your key responsibilities will include developing and implementing HR strategies and initiatives aligned with the overall business strategy, consulting with line management, and providing daily HR guidance. You will work closely with management and employees to improve work relationships, build morale, increase productivity, and retention. Identifying manpower requirements for new/existing departments, overseeing and managing a performance appraisal system, assessing training needs, reso...

As an Admission/ Sr. Admission Counsellor at Aimlay Pvt. Ltd., you will be a key member of the day shift team, responsible for contacting and following up with prospective clients through inbound and outbound calls. Your primary objective will be to effectively explain Aimlay's services, convert leads into successful enrollments, and conduct need-based counselling to understand the clients" educational requirements. Additionally, you will deliver compelling online presentations and product demonstrations, build strong client relationships to ensure satisfaction and repeat business, and achieve monthly sales targets and performance goals. It is essential to maintain updated records of communi...

Role & responsibilities Make outbound calls to potential and existing customers. Promote company products/services and explain features and benefits. Generate qualified leads and schedule appointments for the sales team. Conduct follow-up calls to maintain relationships and close sales opportunities. Update and maintain accurate records in CRM/databases. Achieve daily, weekly, and monthly calling and conversion targets. Handle customer questions, objections, and feedback professionally. Conduct surveys or gather customer insights when required. Share feedback with sales/marketing teams to improve campaigns. Maintain a high level of product and company knowledge to answer queries effectively....

Hiring For Customer Service Executive Medical Insurance & Banking Process Location : Malad / Thane Qualification : HSC / GRAD Freshers can also Apply Shift : US Rotational Shift 5:30pm - 10:00 ( 9.5hrs ) 5 Days working 2 Days Off Salary : 21K - 42K + Huge Incentive Job Description Providing accurate information to customers Decent English communication Willing to work in Voice customer service process BPO experience would be an added advantage Job role will be getting calls related to ongoing nsurance plan or new insurance we will have to give them resolution accordingly. For further details Call : 7208190299 Email : [HIDDEN TEXT] Dm : 9372231389

Hiring for the Voice Customer Service Executive (US Process) ???? Location: Malad Thane ???? Position: Customer Service Executive ???? Process: Voice (US Based) | Night Rotational Shifts ???? Schedule: 5 Days Working | 2 Days Off (Rotational) ???? Salary: ?32,000 to ?42,000 (Take Home) ???? + Huge Incentives ???? Job Description: ? Handle & Resolve Customer Queries ? Provide Accurate Information to Customers ? Eligibility Criteria: ???? Decent English Communication ???? Willing to Work in Voice Process ???? BPO Experience is a Plus ???? Excellent Communication Skills Required to Get Hired in a Leading BPO! ???? Contact HR Pooja: 7219519717 ???? Don't miss this great opportunity Apply Now!

Handle inbound/outbound calls & emails to engage leads Counsel prospects on courses aligned with career goals Convert leads into enrolments and meet sales targets Update and manage lead data in CRM Collaborate with teams to enhance user experience

Job Title: Telecalling Executive Location: Coimbatore Employment Type: Full-time Experience Level: Freshers & Experienced Candidates Welcome About the Role: We are looking for an enthusiastic Telecaller to contribute to generating sales, lead conversion, or customer support for the organization. The candidate will be responsible for handling outbound and inbound calls, understanding customer requirements, maintaining customer records, and achieving assigned targets. Key Responsibilities: Make outbound calls to prospective customers to promote products/services. Answer inbound calls and resolve customer queries effectively. Generate leads, create interest, and convert potential clients into s...

Dear Candidate, We are excited to announce an urgent opening for the role of VIP Product Counsellor (Domestic Tele-sales) with excellent growth opportunities. If you are passionate about sales and customer engagement, this is the right role for you! Job Details Role: VIP Product Counsellor Domestic Tele-sales Experience Required: 6+ months in Tele-sales / Collections Languages Preferred: Any Regional Language + Basic English (Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam) Shift Timing: 10 AM 7 PM | 1 Rotational Week Off Compensation 25K-30K In-Hand + Unlimited Incentives Linguistic Role: Up to 35K In-Hand On-Payroll | Same Day Selection Process | Spot Offers Why Join Us Attra...

Job Description We are looking for a pleasant Front Desk Executive to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. Roles and Responsibilities l Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) l Welcome and greet guests in a friendly and professional manner. l Answer question...

Key Responsibilities: Customer Support : Handle inbound customer calls related to order inquiries, returns, exchanges, product details, and delivery statuses. Product Assistance : Provide accurate information regarding products, pricing, availability, and promotions. Order Management : Assist customers with placing orders, modifying existing orders, tracking shipments, and resolving order-related issues. Issue Resolution : Address and resolve customer complaints, issues, or concerns regarding products or services in a professional manner. Returns & Refunds : Manage return requests, ensure that the return process is smooth, and initiate refunds where applicable. Customer Engagement : Maintain...

Key Responsibilities: Voice Process : Handle inbound and outbound calls, addressing customer inquiries, issues, and providing support in a clear and professional manner. Provide accurate information about products/services, troubleshoot issues, and resolve complaints. Maintain call quality standards and ensure customer satisfaction during each interaction. Chat Process : Respond to customer queries through live chat, providing quick and effective solutions to problems. Manage multiple chat sessions simultaneously, ensuring each customer receives timely assistance. Document customer interactions, feedback, and outcomes through chat logs for further analysis and record-keeping. Issue Resolutio...