Toolsvilla.com is India's leading B2B Online Marketplace for Farming, Food Processing, DIY & MRO supplies headquartered in the small Industrial city of Durgapur in the state of West Bengal. We currently offer 10,000+ High-quality products across 30+ Business categories with a mission to make work easy, productive & profitable for Millions of Indians. We are currently growing and looking to hire experienced Business Development Managers / Executives to develop and implement growth opportunities in existing and new markets. Key Responsibilities: 1. Lead Generation & Prospecting: Identify and reach out to potential clients, partners, and key stakeholders to generate new business opportunities. 2. Sales Strategy Development: Assist in the creation and execution of effective sales strategies to achieve company growth targets. 3. Client Relationship Management: Build strong relationships with clients, ensuring their needs are met and providing ongoing support. 4. Market Research & Analysis: Analyze market trends and customer demands to identify new business opportunities and stay ahead of the competition. 5. Partnership Development: Develop and maintain partnerships with vendors, suppliers, and other key stakeholders to expand the product offerings and increase revenue. 6. Sales Reporting: Track and report on sales performance, client feedback, and business development activities. 7. Negotiations & Deals: Lead negotiations and close sales deals with prospective clients while ensuring optimal terms for the company. 8. Collaboration: Work closely with cross-functional teams (marketing, operations, product, etc.) to ensure seamless execution of business development strategies. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Durgapur, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Business development: 2 years (Required) Location: Durgapur, West Bengal (Preferred) Work Location: In person

Toolsvilla is looking for a Sr. Accounts Executive who can play a vital role in managing the financial transactions, ensuring accuracy in financial records, and supporting the team with various financial activities. This role requires a strong understanding of accounting principles and practices, attention to detail, and effective communication skills. Responsibilities The responsibilities of an Accounts Executive typically include: Ensuring all financial transactions are accurately recorded in the general ledger. Regularly reconciling bank statements to identify and resolve any discrepancies. Assisting with the preparation of financial statements and closing procedures. Preparing and submitting tax returns and other statutory filings, and staying updated on relevant tax laws and regulations. Preparing various financial reports to provide insights into the company's financial performance. Interacting with vendors, clients, and internal departments to address financial inquiries and resolve issues. Identifying and implementing improvements to financial processes for efficiency and accuracy. Preparing commercial invoices, packing lists, and other export-related documents, and coordinating with clients for necessary information. Qualifications A bachelor's degree in Accounting, Finance, or a related field is typically essential. Proven work experience in an accounting or finance role is often required, with the specific number of years varying depending on the seniority of the position. A strong understanding of accounting principles and financial regulations. Familiarity with accounting software and Microsoft Office Suite, especially Excel, for data analysis and reporting. Excellent analytical and problem-solving skills to identify and resolve financial discrepancies. A high level of accuracy and attention to detail in managing financial records and preparing reports. Effective verbal and written communication skills to interact with various stakeholders. Ability to work independently and as part of a team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Experience: Accounting: 2 years (Required) Location: Durgapur, West Bengal (Required) Work Location: In person

As a tester, you will be responsible to test the functionality and usability of new or existing software before it goes live to ensure it is bug-free. You will work closely with developers, providing them feedback on what needs improvement in order to produce top-quality programs that meet customer and seller expectations. Qualities we prefer: Team players Fast Self learner Big dreamers RESPONSIBILITIES Reviewing software requirements, preparing test scenarios and analyzing system specifications Participating in design reviews and providing input on requirements, product design, and potential problems. Knowledge of testing tools like jmeter, seleniumKnowledge of new relic/PM2, mix panel and other API tools Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design team. Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Report bugs and errors to development teams and help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle About Us Toolsvilla.com is India's leading B2B Online Marketplace for Farming Equipment, Food Processing Tools & MRO Supplies. We are trusted by over 500 sellers and 150,000+ buyers. With a centrally located 5000+ square feet sprawling office in the industrial city of Durgapur in the state of West Bengal we are backed by some of the best investors in the world. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person

Toolsvilla.com is India's leading B2B Online Marketplace for Farming Equipment, Food Processing Tools & MRO Supplies. We are trusted by over 1500 sellers and 200,000 buyers & backed by global investors. With a centrally located 5000+ square feet sprawling office in the industrial city of Durgapur in the state of West Bengal we are one of the fastest growing startups in eastern india. We are looking for energetic and competent Call Centre Executives who will be primarily responsible for connecting with the buyers and sellers and pitch Toolsvilla's product and services . This is an exciting opportunity for any motivated individual that strives to make a difference & change B2B procurements in the country. Principal duties and responsibilities Managing large amounts of inbound and outbound calls in a timely manner Identifying customers’ needs, clarifying information, researching every issue and providing solutions. Manage relationships with existing customers/ sellers & key stakeholders. Meet personal/team qualitative and quantitative targets Requirements Prior experience as a Call centre executive. Fluency in Hindi/ English Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multitask, set priorities and manage time effectively Salary- 2.5-5lpa (Not a constraint for the right candidate) Note- Will prefer Durgapur and nearby candidates only Share resumes at anchal@toolsvilla.com Show more Show less

Toolsvilla is an Online Marketplace for Tools & Machinery that caters to the operational needs of Small Agri-Food & MRO businesses in India. With over 200,000 buyers and 1300 sellers nationwide, we offer a wide range of high-quality products across various categories. Role Description This is a full-time on-site role for a Content Strategist at Toolsvilla.com located in Durgapur. The Content Strategist will be responsible for managing content development, creating content strategies, and overseeing content management for the platform. They will also be involved in web content writing and general writing tasks to enhance the online presence of the brand. Qualifications Ability to develop engaging short/long form content Strong writing/storytelling ability Excellent communication and organizational abilities Ability to work collaboratively in a team environment Experience- 3+ years Note- Only Durgapur/ nearby candidates will be preferred CTC- Upto 6lpa and its not a constraint for the right/ experienced candidates Share resumes at anchal@toolsvilla.com Show more Show less

About us- Toolsvilla is an Online Marketplace for Tools & Machinery that caters to the operational needs of Small Agri-Food & MRO businesses in India. With over 200,000 buyers and 1300 sellers nationwide, we offer a wide range of high-quality products across various categories. We are seeking a highly motivated and results-driven E-commerce Field Sales Executive to join our dynamic team. The ideal candidate will be a persuasive communicator with a deep understanding of e-commerce trends, excellent negotiation skills, and a proven track record of achieving sales targets in a field-based environment. Key Responsibilities: Lead Generation & Prospecting: Identify and research potential businesses Generate new leads through cold calling, networking, industry events, and market research, both online and offline. Client Acquisition & Relationship Management: Tailor sales pitches and proposals to address specific client requirements and showcase how our platform can enhance their online sales and presence. Negotiate terms, pricing, and contracts to secure profitable deals and onboard new partners/sellers onto the platform. E-commerce Platform Expertise & Consultation: Provide expert guidance to clients on optimizing their product listings, inventory management, pricing strategies, and promotional campaigns on our e-commerce platform. Stay informed about industry trends, market conditions, and competitor activities to effectively position our offerings and provide valuable market intelligence to clients and internal teams. Sales Performance & Reporting: Achieve and exceed monthly, quarterly, and annual sales targets and KPIs. Maintain accurate and up-to-date records of all sales activities, customer interactions, and transactions in the CRM system. Collaboration & Cross-Functional Support: Collaborate closely with internal teams, including Marketing, Product Development, Customer Service, and Operations, to ensure seamless client onboarding and ongoing support. Provide feedback to product and development teams based on client needs and market demands to enhance the platform's features and functionalities. Qualifications: Education: Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Experience: 2+ years of proven experience in field sales, preferably in the e-commerce industry. Demonstrated track record of consistently meeting or exceeding sales targets. Experience in lead generation, client acquisition, and relationship management. Required Skills: Strong understanding of sales processes, negotiation techniques, and deal closing strategies. Excellent prospecting and lead qualification skills. Ability to identify business opportunities and develop tailored solutions. Exceptional verbal and written communication skills with the ability to deliver compelling presentations. Strong active listening and questioning skills to understand client needs. Excellent interpersonal skills to build rapport and foster strong client relationships. Highly self-motivated, target-driven, and resilient. Excellent time management and organizational skills. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to travel extensively within the assigned territory. Customer-centric approach with a passion for delivering exceptional service. Location - Delhi-110034( Near NSP Metro) CTC - 3-5lpa To Apply: Share resumes at anchal@toolsvilla.com with Subject- Field Sales Executive- Delhi Show more Show less

About Toolsvilla: Toolsvilla.com is India’s leading B2B online marketplace for Agriculture Equipment, Food-processing Machinery & Industrial tools/supplies. With over 20,000 products across 30+ categories, we connect 1200+ suppliers with several thousand customers nationwide every month. Our mission is to make mechanisation affordable & accessible to millions of Small Businesses in India. We are looking for a Senior Manager (Agri-Food Category) for our Durgapur office. Here's a breakdown of their key responsibilities: Strategic Planning: Develop and execute long-term category strategies within the Agri-Food Category. Partner & onboard all the leading brands and suppliers for this category. Coordinate with category executives and set sub-category specific financial targets (e.g., sales growth, profit margins). Product Lifecycle Management: Identify and introduce new products related to the category to meet market demands. Manage product assortment, pricing, and promotions. Supplier Management: Build and maintain relationships with key suppliers. Negotiate contracts and ensure optimal pricing and delivery terms. Monitor supplier performance and address any issues. Team Leadership: Lead and mentor other team members. Delegate tasks effectively and provide guidance and support. Data Analysis and Reporting: Track key performance indicators (KPIs) and analyze sales data to identify trends and areas for improvement. Prepare regular reports for senior management. Customer Focus: Understand customer needs and preferences. Ensure customer satisfaction through high-quality products and services. Key Skills: Strong analytical and strategic thinking skills Excellent communication, negotiation, and interpersonal skills Data analysis and interpretation skills Project management and organizational skills Leadership and mentoring skills

Toolsvilla is looking for a Sr. Software Analyst who will be a key contributor to the success of our online business. This role involves a blend of technical expertise, data analysis, and strategic thinking. You will be responsible for analyzing complex data sets, identifying opportunities for improvement in our e-commerce systems, translating business requirements into technical specifications, and collaborating with development teams to implement solutions that enhance user experience, drive conversion, and support overall business objectives. Key Responsibilities: Data Analysis & Insights: Conduct in-depth analysis of e-commerce performance metrics, including website traffic, user behavior, sales trends etc. Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI) to create dashboards and reports that provide actionable insights to stakeholders. Identify trends, patterns, and opportunities for optimization and growth across the e-commerce platform. System Optimization & Improvement: Lead and participate in A/B testing and other experimentation efforts to evaluate the impact of changes to the e-commerce platform and marketing campaigns. Proactively identify and resolve technical issues that impact e-commerce performance, such as site speed, checkout process, and mobile optimization. Recommend and implement data-driven strategies to improve website functionality, product offerings, and marketing campaigns. Project Management & Collaboration: Act as a liaison between business teams and development teams, ensuring effective communication and alignment throughout the software development lifecycle. Provide guidance and support to team members. Technical Proficiency: Stay current with industry trends, emerging technologies, and best practices in e-commerce, web analytics, and software development. Ensure data integrity and accuracy by implementing rigorous validation processes. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field. 4+ years of experience in a Software Analyst, Business Analyst, or similar role within an e-commerce environment. Strong proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics). Expertise in data analysis and interpretation, with the ability to extract meaningful patterns from large datasets. Proficiency in SQL for data extraction and manipulation. Experience with data visualization tools (e.g., Tableau, Power BI). Familiarity with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud, etc.). Solid understanding of the e-commerce ecosystem, including payment gateways, order management systems, and CRM. Experience with A/B testing and conversion rate optimization (CRO) principles. Excellent analytical, problem-solving, and critical thinking skills. Strong written and verbal communication skills, with the ability to present complex information clearly and persuasively to both technical and non-technical stakeholders. Ability to work independently and collaboratively in a fast-paced, agile environment. Location- Durgapur Share resumes at anchal@toolsvilla.com with Subject- Sr. Software Analyst Note- Preferring local and nearby candidates only.

About us- Toolsvilla is an Online Marketplace for Tools & Machinery that caters to the operational needs of Small Agri-Food & MRO businesses in India. With over 200,000 buyers and 1300 sellers nationwide, we offer a wide range of high-quality products across various categories. We are seeking a highly motivated and results-driven E-commerce Field Sales Executive to join our dynamic team. The ideal candidate will be a persuasive communicator with a deep understanding of e-commerce trends, excellent negotiation skills, and a proven track record of achieving sales targets in a field-based environment. Key Responsibilities: Lead Generation & Prospecting: Identify and research potential businesses Generate new leads through cold calling, networking, industry events, and market research, both online and offline. Client Acquisition & Relationship Management: Tailor sales pitches and proposals to address specific client requirements and showcase how our platform can enhance their online sales and presence. Negotiate terms, pricing, and contracts to secure profitable deals and onboard new partners/sellers onto the platform. E-commerce Platform Expertise & Consultation: Provide expert guidance to clients on optimizing their product listings, inventory management, pricing strategies, and promotional campaigns on our e-commerce platform. Stay informed about industry trends, market conditions, and competitor activities to effectively position our offerings and provide valuable market intelligence to clients and internal teams. Sales Performance & Reporting: Achieve and exceed monthly, quarterly, and annual sales targets and KPIs. Maintain accurate and up-to-date records of all sales activities, customer interactions, and transactions in the CRM system. Collaboration & Cross-Functional Support: Collaborate closely with internal teams, including Marketing, Product Development, Customer Service, and Operations, to ensure seamless client onboarding and ongoing support. Provide feedback to product and development teams based on client needs and market demands to enhance the platform's features and functionalities. Qualifications: Education: Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Experience: 2+ years of proven experience in field sales, preferably in the e-commerce industry. Demonstrated track record of consistently meeting or exceeding sales targets. Experience in lead generation, client acquisition, and relationship management. Required Skills: Strong understanding of sales processes, negotiation techniques, and deal closing strategies. Excellent prospecting and lead qualification skills. Ability to identify business opportunities and develop tailored solutions. Exceptional verbal and written communication skills with the ability to deliver compelling presentations. Strong active listening and questioning skills to understand client needs. Excellent interpersonal skills to build rapport and foster strong client relationships. Highly self-motivated, target-driven, and resilient. Excellent time management and organizational skills. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to travel extensively within the assigned territory. Customer-centric approach with a passion for delivering exceptional service. Location - Delhi-110034( Near NSP Metro) CTC - 3-5lpa To Apply: Share resumes at anchal@toolsvilla.com with Subject- Field Sales Executive- Delhi

Toolsvilla is seeking a Senior Software Analyst who will play a vital role in the success of the online business. This position requires a combination of technical proficiency, data analysis skills, and strategic thinking. Your primary responsibilities will include analyzing complex data sets, identifying areas for enhancement in the e-commerce systems, translating business requirements into technical specifications, and working closely with development teams to implement solutions that improve user experience, increase conversion rates, and align with overall business objectives. In the realm of Data Analysis & Insights, you will be expected to conduct thorough analyses of e-commerce performance metrics such as website traffic, user behavior, and sales trends. By utilizing web analytics tools like Google Analytics and Adobe Analytics, as well as data visualization tools such as Tableau and Power BI, you will create dashboards and reports that offer actionable insights to stakeholders. Your role will also involve identifying trends, patterns, and opportunities for optimization and growth on the e-commerce platform. In terms of System Optimization & Improvement, you will lead and participate in A/B testing and other experiments to assess the impact of changes on the e-commerce platform and marketing campaigns. You will proactively address technical issues that affect e-commerce performance, such as site speed, checkout processes, and mobile optimization. Additionally, you will propose and implement data-driven strategies to enhance website functionality, product offerings, and marketing initiatives. As part of Project Management & Collaboration, you will serve as a bridge between business and development teams, ensuring clear communication and alignment throughout the software development lifecycle. Providing guidance and assistance to team members will also be a key aspect of your role. It is essential to keep abreast of industry trends, emerging technologies, and best practices in e-commerce, web analytics, and software development to uphold data integrity and accuracy through stringent validation processes. The ideal candidate should possess a Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field, along with at least 4 years of experience in a similar role within an e-commerce environment. Proficiency in web analytics tools, data analysis, SQL, and data visualization tools is crucial. Familiarity with e-commerce platforms, A/B testing, and conversion rate optimization principles is highly desirable. Strong analytical, problem-solving, critical thinking, written and verbal communication skills are essential for effectively presenting complex information to technical and non-technical stakeholders. The ability to work independently and collaboratively in a fast-paced, agile environment is also key. This position is based in Durgapur. Interested candidates are encouraged to share their resumes at anchal@toolsvilla.com with the subject line "Sr. Software Analyst." Local and nearby candidates will be given preference.,

Company Overview - Toolsvilla is an Online Marketplace for Tools & Machinery that caters to the operational needs of Small Agri-Food & MRO businesses in India. With over 200,000 buyers and 1300 sellers nationwide, we offer a wide range of high-quality products across various categories. We are seeking a highly motivated and results-driven E-commerce Field Sales Executive to join our dynamic team. The ideal candidate will be a persuasive communicator with a deep understanding of e-commerce trends, excellent negotiation skills, and a proven track record of achieving sales targets in a field-based environment. Role Overview: The Senior Operations Manager in a B2B ecommerce company leads all core business operations to ensure seamless order fulfillment, scalable logistics, outstanding partner/customer experiences, and continuous process improvement. This role serves as the operational backbone, managing cross-functional teams and driving execution of strategic initiatives in a fast-paced, tech-driven environment. Key Responsibilities: Oversee end-to-end ecommerce operations, including order processing, inventory management, fulfillment, and logistics, with a focus on operational scalability and efficiency. Lead and mentor cross-functional operations teams, set priorities, assign tasks, ensure accountability, and foster professional development. Develop and implement operational strategies that support business growth, process automation, and high service quality. Partner with technology, product, marketing, finance, and customer support teams to enable seamless business operations and performance marketing initiatives. Champion continuous improvement, identifying bottlenecks and innovating workflows to increase efficiency, cost-effectiveness, and customer satisfaction. Ensure data integrity by implementing reporting and analytics frameworks for operational KPIs, sales, inventory, and fulfillment trends. Manage third-party logistics (3PLs), vendors, and supply chain partners to maintain high standards for order accuracy, timeliness, and cost control. Support technical releases, process automation, and system integrations alongside engineering and product teams for ongoing platform and workflow upgrades. Ensure compliance with company procedures, regulatory requirements, and industry best practices in all aspects of operations. Key Skills & Qualifications: Bachelor’s or Master’s degree in Supply Chain, Business, Operations, or a related field. 7+ years' experience in ecommerce operations, with at least 3 years in a management capacity within B2B or marketplace environments. Proven leadership in building and scaling high-performing operations teams. Deep understanding of supply chain management, logistics, and ecommerce fulfillment. Proficiency in data analytics, forecasting, and familiarity with ERP, WMS, and ecommerce platforms. Strong project management, communication, and stakeholder management abilities. Track record of driving automation, process improvement, and technology adoption within operations. Ability to thrive in a matrixed, fast-paced, and rapidly evolving business environment. Experience working with 3PLs, vendors, and managing operational budgets. Preferred: Experience in B2B ecommerce or large-scale marketplace platforms. Job Types: Full-time, Permanent Pay: From ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Durgapur, West Bengal: Reliably commute or planning to relocate before starting work (Required) Experience: operations : 7 years (Required) leadership or managerial: 3 years (Required) Location: Durgapur, West Bengal (Required) Work Location: In person

About us- Toolsvilla is an Online Marketplace for Tools & Machinery that caters to the operational needs of Small Agri-Food & MRO businesses in India. With over 200,000 buyers and 1300 sellers nationwide, we offer a wide range of high-quality products across various categories. We are seeking a highly motivated and results-driven E-commerce Field Sales Executive to join our dynamic team. The ideal candidate will be a persuasive communicator with a deep understanding of e-commerce trends, excellent negotiation skills, and a proven track record of achieving sales targets in a field-based environment. Key Responsibilities: Lead Generation & Prospecting: Identify and research potential businesses Generate new leads through cold calling, networking, industry events, and market research, both online and offline. Client Acquisition & Relationship Management: Tailor sales pitches and proposals to address specific client requirements and showcase how our platform can enhance their online sales and presence. Negotiate terms, pricing, and contracts to secure profitable deals and onboard new partners/sellers onto the platform. E-commerce Platform Expertise & Consultation: Provide expert guidance to clients on optimizing their product listings, inventory management, pricing strategies, and promotional campaigns on our e-commerce platform. Stay informed about industry trends, market conditions, and competitor activities to effectively position our offerings and provide valuable market intelligence to clients and internal teams. Sales Performance & Reporting: Achieve and exceed monthly, quarterly, and annual sales targets and KPIs. Maintain accurate and up-to-date records of all sales activities, customer interactions, and transactions in the CRM system. Collaboration & Cross-Functional Support: Collaborate closely with internal teams, including Marketing, Product Development, Customer Service, and Operations, to ensure seamless client onboarding and ongoing support. Provide feedback to product and development teams based on client needs and market demands to enhance the platform's features and functionalities. Qualifications: Education: Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Experience: 2+ years of proven experience in Business Development/ field sales, preferably in the e-commerce industry. Demonstrated track record of consistently meeting or exceeding sales targets. Experience in lead generation, client acquisition, and relationship management. Required Skills: Strong understanding of sales processes, negotiation techniques, and deal closing strategies. Excellent prospecting and lead qualification skills. Ability to identify business opportunities and develop tailored solutions. Exceptional verbal and written communication skills with the ability to deliver compelling presentations. Strong active listening and questioning skills to understand client needs. Excellent interpersonal skills to build rapport and foster strong client relationships. Highly self-motivated, target-driven, and resilient. Excellent time management and organizational skills. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to travel extensively within the assigned territory. Customer-centric approach with a passion for delivering exceptional service. Location - Delhi-110034( Near NSP Metro) CTC - 4-6lpa To Apply: Share resumes at anchal@toolsvilla.com with Subject- Field Sales Executive- Delhi

About Toolsvilla: Toolsvilla.com is India’s leading B2B online marketplace for Agriculture Equipment, Food-processing Machinery & Industrial tools/supplies. With over 20,000 products across 30+ categories, we connect 1200+ suppliers with several thousand customers nationwide every month. Our mission is to make mechanisation affordable & accessible to millions of Small Businesses in India. We are looking for a Senior Manager (Agri-Food Category) for our Durgapur office. Here's a breakdown of the key responsibilities: Strategic Planning: Develop and execute long-term category strategies within the Agri-Food Category. Partner & onboard all the leading brands and suppliers for this category. Coordinate with category executives and set sub-category specific financial targets (e.g., sales growth, profit margins). Product Lifecycle Management: Identify and introduce new products related to the category to meet market demands. Manage product assortment, pricing, and promotions. Supplier Management: Build and maintain relationships with key suppliers. Negotiate contracts and ensure optimal pricing and delivery terms. Monitor supplier performance and address any issues. Team Leadership: Lead and mentor other team members. Delegate tasks effectively and provide guidance and support. Data Analysis and Reporting: Track key performance indicators (KPIs) and analyze sales data to identify trends and areas for improvement. Prepare regular reports for senior management. Customer Focus: Understand customer needs and preferences. Ensure customer satisfaction through high-quality products and services. Key Skills: Strong analytical and strategic thinking skills Excellent communication, negotiation, and interpersonal skills Data analysis and interpretation skills Project management and organizational skills Leadership and mentoring skills

Role Overview: The Senior Operations Manager in a B2B ecommerce company leads all core business operations to ensure seamless order fulfillment, scalable logistics, outstanding partner/customer experiences, and continuous process improvement. This role serves as the operational backbone, managing cross-functional teams and driving execution of strategic initiatives in a fast-paced, tech-driven environment. Key Responsibilities: Oversee end-to-end ecommerce operations, including order processing, inventory management, fulfillment, and logistics, with a focus on operational scalability and efficiency. Lead and mentor cross-functional operations teams, set priorities, assign tasks, ensure accountability, and foster professional development. Develop and implement operational strategies that support business growth, process automation, and high service quality. Partner with technology, product, marketing, finance, and customer support teams to enable seamless business operations and performance marketing initiatives. Champion continuous improvement, identifying bottlenecks and innovating workflows to increase efficiency, cost-effectiveness, and customer satisfaction. Ensure data integrity by implementing reporting and analytics frameworks for operational KPIs, sales, inventory, and fulfillment trends. Manage third-party logistics (3PLs), vendors, and supply chain partners to maintain high standards for order accuracy, timeliness, and cost control. Support technical releases, process automation, and system integrations alongside engineering and product teams for ongoing platform and workflow upgrades. Ensure compliance with company procedures, regulatory requirements, and industry best practices in all aspects of operations. Key Skills & Qualifications: Bachelor’s or Master’s degree in Supply Chain, Business, Operations, or a related field. 7+ years' experience in ecommerce operations, with at least 3 years in a management capacity within B2B or marketplace environments. Proven leadership in building and scaling high-performing operations teams. Deep understanding of supply chain management, logistics, and ecommerce fulfillment. Proficiency in data analytics, forecasting, and familiarity with ERP, WMS, and ecommerce platforms. Strong project management, communication, and stakeholder management abilities. Track record of driving automation, process improvement, and technology adoption within operations. Ability to thrive in a matrixed, fast-paced, and rapidly evolving business environment. Experience working with 3PLs, vendors, and managing operational budgets. Preferred: Experience in B2B ecommerce or large-scale marketplace platforms. Location- Durgapur CTC- Upto 12LPA(not a constraint for the right candidate) Share resumes at anchal@toolsvilla.com