Senior Software Analyst

Toolsvilla is looking for a Sr. Software Analyst who will be a key contributor to the success of our online business. This role involves a blend of technical expertise, data analysis, and strategic thinking. You will be responsible for analyzing complex data sets, identifying opportunities for improvement in our e-commerce systems, translating business requirements into technical specifications, and collaborating with development teams to implement solutions that enhance user experience, drive conversion, and support overall business objectives.

Key Responsibilities:

• Data Analysis & Insights:

• Conduct in-depth analysis of e-commerce performance metrics, including website traffic, user behavior, sales trends etc.
• Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI) to create dashboards and reports that provide actionable insights to stakeholders.
• Identify trends, patterns, and opportunities for optimization and growth across the e-commerce platform.

• System Optimization & Improvement:

• Lead and participate in A/B testing and other experimentation efforts to evaluate the impact of changes to the e-commerce platform and marketing campaigns.
• Proactively identify and resolve technical issues that impact e-commerce performance, such as site speed, checkout process, and mobile optimization.
• Recommend and implement data-driven strategies to improve website functionality, product offerings, and marketing campaigns.

• Project Management & Collaboration:

• Act as a liaison between business teams and development teams, ensuring effective communication and alignment throughout the software development lifecycle.
• Provide guidance and support to team members.

• Technical Proficiency:

• Stay current with industry trends, emerging technologies, and best practices in e-commerce, web analytics, and software development.
• Ensure data integrity and accuracy by implementing rigorous validation processes.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• 4+ years of experience in a Software Analyst, Business Analyst, or similar role within an e-commerce environment.
• Strong proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics).
• Expertise in data analysis and interpretation, with the ability to extract meaningful patterns from large datasets.
• Proficiency in SQL for data extraction and manipulation.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud, etc.).
• Solid understanding of the e-commerce ecosystem, including payment gateways, order management systems, and CRM.
• Experience with A/B testing and conversion rate optimization (CRO) principles.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to present complex information clearly and persuasively to both technical and non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, agile environment.

Location- Durgapur

Share resumes at anchal@toolsvilla.com with Subject- Sr. Software Analyst

Note- Preferring local and nearby candidates only.