Business Analyst works with internal functions to help them improve their processes and decisions. Conduct research and analysis to come up with solutions to business problems and help to introduce these to Silvermine. KEY RESPONSIBILITIES: Data Analysis and Reporting: Analyse complex data sets to identify trends, patterns, and insights. Develop and automate reports using Power BI and Google Sheets to support data-driven decision-making. Database Management: Understand and manage database structures in MySQL and SQL Server. Ensure data integrity and accuracy in reporting and analytics. Predictive Analytics: Utilise statistical methods and predictive models to forecast future trends and outcomes based on historical data. Dashboard Creation and Visualisation: Demonstrate expertise in Power BI or Tableau for creating insightful dashboards and visualisations. Integrate various data sources into Power BI to build and automate interactive dashboards. Platform Expertise: Leverage Google Analytics 4, Google Ads, and Microsoft Ads to track performance metrics and derive actionable insights. Report Automation: Automate the generation and distribution of reports to enhance efficiency and accuracy in business operations. Collaboration: Work closely with cross-functional teams including product management, data engineering, marketing, and finance to understand their needs and provide actionable insights. Tool Utilisation: Utilise Python for data manipulation and analysis. Manage data storage and retrieval in AWS S3. PREFERRED QUALIFICATIONS & REQUIRED SKILLS: Bachelor’s degree in business administration, Finance, Data Science, Computer Science, or a related field. A master’s degree is a plus. 5-7 years of experience as a Business Analyst or similar role, preferably in a SaaS product-based company Proficiency in MySQL, SQL Server, Python, Power BI, Google Sheets, and AWS S3. Strong understanding of database structure, data analytics, and predictive analytics. Experience with Google Analytics 4, Google Ads, and Microsoft Ads. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. PERKS OF JOINING: The Culture: most companies talk about their values, we live them. Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth. Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life. Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA. Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses. The Work: stability of a market leader with the hunger for innovation and growth of a start-up Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions. Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it. Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident. ABOUT SILVERMINE GROUP: Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming. Website: Silvermine Group Products: eform2290 and emcs150 Apply on : careers@silverminegroup.com Location: Bangalore Show more Show less

About the Role :- We are seeking a highly skilled and motivated Product Analyst to join our dynamic team. In this role, you will collaborate with cross-functional teams across diverse geographies to drive impactful product decisions. As a Product Analyst, your primary responsibility will be to analyze use behavior, identify key trends, and provide actionable insights to optimize our product offerings. You expertise in data analysis and a user-centric approach will play a critical role in enhancing the overall user experience. You will also work closely with product managers, engineers, and designers to ensure that data-driven decisions are at the forefront of our product development process. By leveraging data, you will help shape the future of our products, ensuring that they meet user needs and contribute to business success. This is an exciting opportunity to make a tangible impact and drive growth for both our users and the company. Core Responsibilities:- Analyze user journeys, trends, conversion funnels, and website performance to identify key opportunities for optimization. Conduct A/B testing and other experiments to help guide product and design decisions based on solid data insights. Define, track, and report on key product KPIs, providing actionable recommendations to stakeholders. Utilize Google Analytics to monitor user behavior, track funnels, and analyze data at the device and browser level. Collaborate with cross-functional teams, including product managers, engineers, and designers, to optimize product features and enhance user experience. Develop and maintain dashboards and reports using tools such as SQL, Python, R, Tableau, or Power BI. Effectively communicate findings and insights through data storytelling to technical and non-technical stakeholders. Work with data teams to ensure data integrity and availability for analysis and reporting. Desired Qualifications :- Graduation in a similar field. Masters is a plus. 2-4 years of relevant experience Strong skills in SQL and Excel for analyzing and manipulating data. Experience with Google Analytics, Google Tag Manager, and other analytics tools. Proficiency in data visualization tools like Power BI, Tableau, or Looker. Solid understanding of statistical analysis and methods for interpreting complex datasets. Experience with A/B testing, experiment design, and hypothesis testing. Strong communication skills with the ability to present data insights clearly to both technical and non-technical stakeholders. Familiarity with databases and an understanding of data infrastructure is an added advantage. Perks of Joining :- Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses. Impactful Role: Shape product decisions and enhance user experiences with data-driven insights. Growth Opportunities: Learn and grow professionally in a fast-paced, collaborative environment. Supportive Culture: Work with a team that values teamwork, mentorship, and professional development. Work-Life Balance: Hybrid working model Enjoy flexibility and a healthy balance between personal and professional life. Competitive Benefits: Access comprehensive health, retirement, and other benefits to support your well-being. Rewards and Recognitions: Demonstrate true dedication and be rewarded with annual bonuses and spot awards Company Background:- Silvermine Group is a 15 years old SaaS Company that's building E-commerce, SaaS companies in the cloud for the US market and helping companies bring offline processes online, saving time and money. We bring modern Internet software to main streets across America. Since our founding over a decade ago in Wilton, Connecticut, we have empowered our employees to make decisions that serve our customer’s interests first. Software Product offering from Silvermine Group eform2290 and emcs150 Company URL: https://www.silverminegroup.com/ Show more Show less

As a Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of specific projects. As a project management team member, you will be responsible for overseeing the successful delivery of projects, from initiation to completion. You will collaborate with cross-functional teams to ensure projects are completed on time and to the desired quality standards. This role requires strong leadership, organizational skills, and the ability to adapt to changing project requirements. This position is ideal for someone who enjoys working at a company with both the culture and energy of a start-up as well as the competitive advantages and financial stability of a market leader. KEY RESPONSIBILITIES: Project Planning & Execution : Define project scope, goals, and deliverables in collaboration with managers and stakeholders. Develop detailed project plans, including timelines, milestones, resources. Risk Management : Identify potential risks and issues early in the project lifecycle. Develop and implement mitigation plans to minimize project risks and resolve challenges efficiently. Stakeholder Management : Serve as the main point of contact between the project team and stakeholders. Provide regular updates on project progress and performance to internal and external stakeholders. Quality Control : Ensure that all project deliverables meet quality standards and align with the project’s objectives. Project Monitoring & Reporting : Track project milestones and deliverables. Create and deliver regular status reports, including progress, issues, and outcomes, to key stakeholders. Process Improvement : Continuously improve project management processes and tools. Provide feedback on team performance and areas for improvement. PREFERRED QUALIFICATIONS & REQUIRED SKILLS: Education : Bachelor’s degree in computer science, Software Engineering, or a related field (master’s degree is a plus). Experience : 3-5 years of proven experience in project management, preferably in software industry. Certifications : PMP (Project Management Professional) or CSM certification is preferred. Leadership Skills : Strong leadership capabilities with experience managing diverse, cross-functional teams. Project Management Tools : Proficiency with project management software (e.g., Microsoft Project, Jira, Trello, Asana, etc.). Communication : Excellent verbal and written communication skills with the ability to communicate effectively at all levels of the organization. Problem Solving : Strong analytical and problem-solving abilities to identify issues and develop actionable solutions. Organizational Skills : Exceptional organizational and multitasking abilities with keen attention to detail. Experience with Agile Methodologies : Familiarity with Agile project management methods and frameworks (Scrum, Kanban). Leadership Development : Experience in mentoring and developing junior project managers or team members. PERKS OF JOINING: The Culture: most companies talk about their values, we live them. Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth. Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life. Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA. Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses. The Work: stability of a market leader with the hunger for innovation and growth of a start-up Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions. Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it. Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident. ABOUT SILVERMINE GROUP: Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming. Website: Silvermine Group Products: eform2290 and emcs150 Apply on : careers@silverminegroup.com Location: Bangalore Show more Show less