Business Analyst works with internal functions to help them improve their processes and decisions. Conduct research and analysis to come up with solutions to business problems and help to introduce these to Silvermine. KEY RESPONSIBILITIES: Data Analysis and Reporting: Analyse complex data sets to identify trends, patterns, and insights. Develop and automate reports using Power BI and Google Sheets to support data-driven decision-making. Database Management: Understand and manage database structures in MySQL and SQL Server. Ensure data integrity and accuracy in reporting and analytics. Predictive Analytics: Utilise statistical methods and predictive models to forecast future trends and outcomes based on historical data. Dashboard Creation and Visualisation: Demonstrate expertise in Power BI or Tableau for creating insightful dashboards and visualisations. Integrate various data sources into Power BI to build and automate interactive dashboards. Platform Expertise: Leverage Google Analytics 4, Google Ads, and Microsoft Ads to track performance metrics and derive actionable insights. Report Automation: Automate the generation and distribution of reports to enhance efficiency and accuracy in business operations. Collaboration: Work closely with cross-functional teams including product management, data engineering, marketing, and finance to understand their needs and provide actionable insights. Tool Utilisation: Utilise Python for data manipulation and analysis. Manage data storage and retrieval in AWS S3. PREFERRED QUALIFICATIONS & REQUIRED SKILLS: Bachelor’s degree in business administration, Finance, Data Science, Computer Science, or a related field. A master’s degree is a plus. 5-7 years of experience as a Business Analyst or similar role, preferably in a SaaS product-based company Proficiency in MySQL, SQL Server, Python, Power BI, Google Sheets, and AWS S3. Strong understanding of database structure, data analytics, and predictive analytics. Experience with Google Analytics 4, Google Ads, and Microsoft Ads. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. PERKS OF JOINING: The Culture: most companies talk about their values, we live them. Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth. Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life. Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA. Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses. The Work: stability of a market leader with the hunger for innovation and growth of a start-up Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions. Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it. Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident. ABOUT SILVERMINE GROUP: Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming. Website: Silvermine Group Products: eform2290 and emcs150 Apply on : careers@silverminegroup.com Location: Bangalore Show more Show less