Social Media Account Manager

Job Description: As the primary day-to-day liaison with assigned clients, you will maintain positive ongoing relationships to ensure client satisfaction. Your responsibilities will include crafting compelling content ideas and social media campaign ideas. You will manage multiple projects simultaneously, interfacing with different internal and external contacts as needed. Communication with clients to convey broad strategies, monthly reports, and updates will be a key part of your role. It is essential to maintain a strong and symbiotic relationship with clients, their marketing department, or their point of contact, gauging their needs regularly. Internally, you will liaise with team members to ensure smooth workflows, adherence to deadlines, and overall efficiency. Regular analysis of client accounts" trajectory and maintaining a unified vision between client expectations and our brand plans are crucial. Moreover, you will assist clients in understanding their performance using customized matrices that align with their needs and organizational requirements. Key Responsibilities: - Serve as the primary day-to-day liaison with assigned clients - Craft compelling content ideas and social media campaign ideas - Manage multiple projects simultaneously while interfacing with various internal and external contacts - Communicate broad strategies, monthly reports, and updates to clients - Maintain strong relationships with clients, their marketing department, or point of contact - Liaise internally with team members to ensure smooth workflows and adherence to deadlines - Understand and analyze client accounts" trajectory regularly - Assist clients in comprehending their performance using customized matrices Qualifications Required: - Bachelor's degree in BCom, BBA, BMS, BMM, Communication, or related fields - Excellent coordination, planning, and communication skills - Diplomacy, ability to meet deadlines, and work under pressure - Adaptability and strong problem-solving skills - Exceptional verbal and written communication skills - Excellent active listening skills - Ability to build rapport and collaborate effectively within the company and externally,