986 Active Listening Jobs - Page 16

As an Admission / Sr. Admission Counsellor at Aimlay Pvt. Ltd., you will play a crucial role in guiding working professionals to enhance their academic and career potential effectively. Here is a breakdown of what you can expect in this role: **Role Overview:** You will be responsible for contacting and following up with prospective clients through inbound and outbound calls, effectively explaining Aimlay's services, conducting need-based counselling, delivering online presentations, and maintaining strong client relationships to ensure satisfaction and repeat business. Moreover, achieving monthly sales targets and performance goals will be a key part of your responsibilities. **Key Responsi...

Role Overview: As a Customer Service Representative in the tour company, you will be responsible for handling customer inquiries via phone, email, chat, and in person. Your primary focus will be on assisting customers with tour packages, bookings, cancellations, and amendments. You will play a key role in resolving complaints, escalating issues when necessary, and providing detailed information about tour destinations and services. Additionally, you will be expected to maintain accurate customer databases, follow up with customers proactively, and analyze feedback to enhance service quality. Key Responsibilities: - Handle customer inquiries through various channels including phone, email, ch...

Description We are seeking a motivated individual to join our team as an International Voice Process Associate. This role involves engaging with customers from various countries and providing them with exceptional service. The ideal candidate will be a quick learner with excellent communication skills, ready to take on challenges in a dynamic work environment. Responsibilities Handle incoming and outgoing calls with customers in a professional manner Provide accurate information regarding products and services Resolve customer queries and issues promptly and effectively Maintain a high level of customer satisfaction Document all customer interactions in the database Work collaboratively with...

As an Annotation Analyst at Apple, you will be part of the Data Operations team that is passionate about technology and focused on enriching the customer experience. Your role will involve supporting the human annotation team in the rapidly growing world of Artificial Intelligence and Machine Learning (AIML), particularly in enhancing Siri, powered by Apple Intelligence. You will need to demonstrate active listening, integrity, acute attention to detail, and fluency in English reading, writing, and comprehension skills to cater to language-specific markets and collaborate with international teams. Key Responsibilities: - Fluency in English reading, writing, and comprehension skills to suppor...

As a PLM Strategy roadmap implementation expert at Hitachi Energy, your responsibilities will include: - Supporting the implementation of HVPLM Strategy roadmap - Deploying and managing Global Creo configuration, including: - MAP Keys - Model Check - Integration of Third Party Creo tools (CADENAS/Granta MI) - Managing CAD Modelling artifacts such as standard drawing frames, annotations, start parts, Drawing config files, and other configuration options - Defining Client Application installation packaging - Introducing Design and business process productivity improvement tools and practices - Administering Local HVPLM business activities - Providing support and troubleshooting for End user is...

Role Overview: At PwC, you will be part of the deals team, focusing on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Your role will involve helping clients navigate complex transactions and maximize value in their business deals. Specifically, in deal valuation, you will focus on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. Your expertise will assist clients in making informed decisions by assessing the worth and potential risks of various deals. Key Responsibilities: - Demonstrate a fair knowledge of various valuation methodologies such as the Income Appr...

In this role at PwC, you will focus on finding, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. You will collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees in line with market developments and firm strategy. Your work will primarily involve managing and optimizing the deployment of employees within the organization, ensuring the right talent is in the right place at the right time. As a driven and curious individual, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and sco...

In this role at PwC, you will focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. You will evaluate compliance with regulations, assess governance and risk management processes, and related controls. As part of the internal audit team, you will help build, optimize, and deliver internal audit services to clients across various industries. This includes setting up and transforming IA functions, co-sourcing, outsourcing, and managed services, utilizing AI and other risk technology. Your IA capabilities will be combined with industry and technical expertise ...

As a Customer Relationship Executive, your role is to be the primary point of contact for customers, focusing on building and maintaining positive relationships to enhance satisfaction and loyalty. Your key responsibilities will include: - Customer Engagement: Act as the main point of contact to build rapport and ensure customer satisfaction. - Issue Resolution: Address customer inquiries, resolve complaints, and manage concerns in a timely manner. - Information & Support: Provide information about products, services, promotions, and assist with order fulfillment. - Sales Support: Assist with lead generation and guide customers in selecting suitable products, often acting as a bridge between...

You will be working at PwC, focusing on providing consulting services for confirming compliance and enhancing security within SAP applications. Your responsibilities will include analysing client requirements, implementing security measures, offering guidance and support for compliance with regulatory standards, and enabling clients to mitigate risks, protect sensitive data, and maintain compliance with industry regulations. Key Responsibilities: - Conduct SAP-ERP Risk and Controls assessments/audit - Utilize knowledge of Business Processes flows in SAP and underlying Configurations - Perform IT Application Control tasks such as Control test scripts preparation/execution, documenting Control...

We are hiring candidates with excellent English communication skills for an international voice/chat processes. Handle calls for overseas customers. Ensure customer satisfaction and professional interaction. Rotational shifts including night shifts. Required Candidate profile Strong English verbal skills (mandatory). Clear pronunciation and neutral accent preferred. Basic computer knowledge. Freshers & experienced candidates both can apply. Open to rotational shifts.

Make outbound calls to potential and existing customers Generate leads and explain products/services Schedule appointments and follow up Maintain call records and update databases Required Candidate profile Good communication and persuasive skills Basic computer knowledge Vishakha(HR) 7880092768

About ABL Education ABL Education is a fast-growing start-up specializing in STEM education solutions for schools. We design and manufacture Robotics & STEM Kits and provide experiential learning opportunities to empower students and educators. With innovation at our core, we are expanding our reach to schools across India. Roles and Responsibilities Make outbound calls to prospective schools/clients to promote company products and services. Handle inbound queries from schools and provide accurate information. Generate leads and set up appointments for the sales team. Maintain a database of leads, follow-ups, and call records in an organized manner. Explain product features, benefits, and pr...

Role Overview: As a core member of the newly formed Employee Relations Centre of Excellence, you will collaborate with Regional HR leadership across India and APJ. Your role will involve providing strategic guidance and hands-on support on various Employee Relations (ER) matters, including performance management, investigations, grievances, policy compliance, accommodations, and offboarding, all while ensuring a strong focus on relevant labor laws in India and the Philippines. Key Responsibilities: - Provide coaching to leaders and HR on aspects such as performance improvement, feedback delivery, disciplinary action, and exits, ensuring fairness and proper documentation. - Lead investigation...

As a member of the Transfer Agency division at FIS, you will be responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your role will involve providing service to clients through various channels like Transaction processing, calls & correspondence. The customer support you provide may include Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. **Key Responsibilities:** - Verify and input customer requests to ensure accuracy and completeness, taking appropriate action - Perform quality control activities to maintain high-quality standards - Generate template email or written correspondence to customers...

Role Overview: As a part of Safran Seats, your role will involve creating 3D models of parts and subassemblies according to the CDC and provided model. You will also be responsible for establishing the bill of materials for the drawings and contributing to the creation of the compliance matrix and functional analysis. Additionally, you will be tasked with preparing justification documents for the design, such as DJD, dimension chains, and verification grids. Your responsibilities will include developing assembly plans, exploded views, detailed plans, and layout plans. It will also be your duty to route different seat configurations within a cabin based on the validated PDR model. In case of ...

As a member of the team at J.P. Morgan Treasury Services, your role will involve providing prompt and value-added inquiry services and solutions to clients. You will handle day-to-day client inquiries and requests, ensuring prompt resolution and proactive updates. Taking ownership of pending cases and closely following-up will be crucial to meet client needs while adhering to risk and compliance guidelines. Identifying and escalating issues in a timely manner and performing maintenance requests will also be part of your responsibilities. Additionally, you will need to coordinate and follow-up with internal partners, resolve inquiries from clients and internal partners, and ensure high standa...

Role Overview: As an HR Partner at AIX, your role involves managing the entire employee lifecycle for a designated cohort. You will be responsible for executing HR processes seamlessly and providing an exceptional employee experience. Your key responsibilities include sensing and responding to employee sentiment in real time, driving engagement, aligning people strategies with business goals, executing HR interventions across various areas, resolving employee relations issues, and collaborating with COEs to deliver integrated people solutions. The ideal candidate will demonstrate emotional intelligence, empathy, confidentiality, strong influencing skills, proactiveness, and excellent communi...

Description We are seeking a dynamic and motivated Telecaller to join our team. This role is ideal for freshers or entry-level candidates looking to start their career in sales and customer service. As a Telecaller, you will be responsible for reaching out to potential customers, providing them with information about our products and services, and generating leads for our sales team. Responsibilities Make outbound calls to potential customers to generate leads and sales. Provide information about products and services to customers. Handle customer inquiries and complaints in a professional manner. Maintain records of calls and customer interactions in the database. Achieve daily and monthly ...

Position: Customer Support Associate Voice Process Location: Malad West, Mumbai Working Days: 5 days a week (with 2 rotational week-offs) Night Shift Transport: One-way cab provided Roles and Responsibilities: Handle inbound and outbound calls to assist PayPal customers with queries and issues. Provide accurate and timely information regarding PayPal's services, policies, and procedures. Resolve customer concerns effectively while ensuring high levels of customer satisfaction. Maintain records of customer interactions in the system accurately. Adhere to compliance and security protocols while handling sensitive financial information.

As a Customer Relationship Executive, your primary role is to serve as the main point of contact for customers, with a focus on building and maintaining positive relationships to enhance satisfaction and loyalty. Your key responsibilities include: - Customer Engagement: Act as the main point of contact to build rapport and ensure customer satisfaction. - Issue Resolution: Address customer inquiries, resolve complaints, and manage concerns in a timely manner. - Information & Support: Provide information about products, services, promotions, and assist with order fulfillment. - Sales Support: Assist with lead generation and guide customers in selecting suitable products, often acting as a brid...

As an HR Manager at Adorna, you will play a crucial role in building a rock star team to accelerate the growth of our category best seller D2C Brand. Your responsibilities will include: - Drafting JDs and posting them on relevant portals - Sourcing candidate profiles - Screening candidates - Conducting new joinee orientation and documentation To excel in this role, you should possess the following qualifications: - A degree in HR or a related field - A strong track record of successfully building cross-functional teams - Good industry connections - Excellent verbal and written communication skills in English and Hindi - Proven self-starter with a track record of meeting/exceeding targets - S...

As a Project Coordinator, your role involves actively listening, demonstrating non-verbal communication skills, empathy, and clear and concise communication. You are responsible for providing clear and concise information to others through various communication formats. In relationship management, you will set clear expectations, develop shared values, and work effectively within a team. Your leadership potential is demonstrated through teamwork, independent and strategic thinking, self-development, integrity, and the ability to work independently to deliver results. Key Responsibilities: - Proactively assume roles within projects and maintain communication with clients - Act as a Communicat...

Job Description: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: - Customer Interaction: - Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. - Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. - Effective Communication: Clearly explain technical concepts to non-technical users. - Product Knowledge: - M...

In this role, you will be responsible for responding to customer inquiries through various channels such as phone, email, chat, or social media. You will handle complaints, offer appropriate solutions, and ensure follow-up to guarantee resolution. Troubleshooting customer problems efficiently and escalating complex issues to senior staff or technical teams when necessary are also part of your key responsibilities. It is essential to maintain a deep understanding of the company's products or services and guide customers through product usage or troubleshooting. Key Responsibilities: - Respond to customer inquiries via phone, email, chat, or social media. - Handle complaints, provide appropria...