623 Active Listening Jobs - Page 16

Key Responsibilities of an Account Executive: Perform a variety of accounting activities related to the payment and receipt, compute, classify, records and reconcile transitions in to financial accounting systems as well as compliance of applicable rules and regulations. Record classify and summarize accounting transactions. Compile various documents, verify their accuracy and authorize payments in accordance with established procedures. Assemble documents for computer input, verify accuracy of itemized charges account numbers and total costs. Select correct accounts; post, verify, and balance debit and credit entries. Reconcile accounts and assists in the compilation of reports. Apply a wor...

Job Summary: We are looking for a skilled Technical Support Engineer with 35 years of experience to handle end-to-end customer issue resolution, coordinate with internal technical teams, and ensure prompt and accurate support for software and application-related queries. Key Responsibilities: Provide timely and effective resolution for customer-reported software and application issues Manage and track inquiries with a focus on customer satisfaction Collaborate with internal Technical and Engineering teams for escalations and solutions Troubleshoot and debug customer environments as needed Escalate complex issues as per escalation protocols

Role Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Handle customer complaints effectively and professionally. Document customer interactions and feedback in the system. Assist customers with technical issues and troubleshooting. Follow up on pending inquiries and ensure timely resolution. Maintain a high level of professionalism and courtesy. Work collaboratively with the team to enhance service delivery. Identify and escalate complex issues to the management. Participate in regular training sessions to improve service skills. Contribute to policy updates and process improvements. Assist in maintainin...

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs by effectively communicating and demonstrating the features and benefits of our products. This may involve providing detailed technical descriptions to ensure customer understanding. To excel in this role, you must continuously develop and update your knowledge of our products as well as those offered by our competitors. Your personal attributes should include the ability to build rapport and trusting relationships with customers. You should also possess the skill to identify unstat...

At PwC, we focus on collaboration in brand management, marketing, and sales to develop and execute strategic sales and marketing initiatives. Our goal is to drive revenue growth, promote our services, enhance brand visibility, and capture new business opportunities. We utilize market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance our brand and market presence, and achieve organizational targets. In client and account management, your role will involve building and maintaining strong relationships with clients, ensuring their needs are met, and providing exceptional service. You will work on understanding client goals, managing accou...

You will be responsible for providing optometry services as an Optometrist/Sr. Optometrist. Your main qualifications should include a B.Sc. or Diploma in Optometry. Building rapport and trusting relationships with customers is crucial for this role. You must have the ability to understand the unstated needs of the customers and provide suitable solutions. Effective communication skills, along with active listening abilities, are essential in order to succeed in this position. Being adaptable to changing environments and having a willingness to learn are important traits to possess. Taking proactive ownership of tasks, being result-oriented, and having a strong customer focus will be key to e...

Yellow Calls is a fast-growing outsourcing call center that provides top-tier services such as telemarketing, customer support, data collection, and market monitoring. They are currently expanding their international team and are in search of a motivated Business Development Executive to spearhead new client growth opportunities. As a BPO Call Center Executive at Yellow Calls, you will play a pivotal role as the primary point of contact for both customers and prospects, handling both inbound and outbound interactions. Your primary objective will be to ensure exceptional service delivery, nurture strong relationships, and drive positive business outcomes, all of which are critical to maintain...

As a candidate for the role, your primary objective will be to establish a meaningful connection with the learners, understand their requirements, and effectively arrange Video Counselling (VC) sessions with our Admission Counsellors. You will engage with assigned leads and promptly initiate contact through the auto dialer system. Building rapport, credibility, and trust with leads through effective communication and active listening will be crucial. Additionally, maintaining accurate records of lead interactions and follow-up activities in the CRM system will be part of your responsibilities. To be considered for this position, you should have a minimum of 2 years of Edtech-sales experience...

As an Advisor at PhonePe Limited, you will play a crucial role in the Customer Experience team based in Bangalore. Reporting to the Assistant Manager, Customer Experience, you will be responsible for handling customer queries related to PhonePe accounts and transactions. Your primary focus will be on providing excellent customer service by understanding customer issues, leveraging internal resources, and following specified process guidelines to ensure quick and meaningful resolutions. The PhonePe Customer Experience team takes full ownership of customer problems and strives to enhance the product based on real-time insights and feedback. As an Advisor, you will have the opportunity to engag...

You will be joining PhonePe Limited, a company that offers various financial products and consumer tech services in India with a vision to provide equal opportunities for all Indians to access money flow and services. As an Advisor in the Customer Experience team, you will be based in Bangalore and report to the Assistant Manager. Your role will involve taking ownership of customer issues, striving for quick resolutions, and enhancing the overall customer experience. You will collaborate with internal teams to improve solutions and address diverse customer challenges. In this role, you are expected to prioritize customer satisfaction, handle account and transaction queries, and maintain inte...

As a Customer Care Representative at our Mohali (Punjab) location, you will be responsible for delivering exceptional customer support over the phone. Previous experience in a customer support role is advantageous, but not mandatory. Key responsibilities include actively listening to customer queries, demonstrating excellent communication skills, and maintaining a customer-focused approach. The ideal candidate should be able to multitask effectively, prioritize tasks, and show initiative in their work. This role requires flexibility to work in rotational night shifts. The minimum educational qualification for this position is graduation or 12th pass. This is a full-time, regular/permanent po...

You are a highly motivated and experienced Human Resource Manager responsible for overseeing all aspects of HR operations, including recruitment, employee relations, performance management, compliance, and organizational development. Your critical role involves fostering a positive work culture and ensuring alignment with company goals. Your responsibilities include developing and implementing HR strategies and initiatives aligned with the overall business strategy, bridging management and employee relations, managing the recruitment and selection process, supporting current and future business needs through the development, engagement, motivation, and preservation of human capital, developi...

You will be joining Stellar as an Inbound Sales Professional (BD) in our sales team. Your primary focus will be on end-to-end software sales, particularly in the B2B sector. To excel in this role, you must have a proven track record in software sales, lead generation, and meeting sales targets. Your responsibilities will include handling software sales from leads received through the website, generating new business opportunities, and driving revenue growth in the B2B software domain. You will engage with potential clients through various communication channels to build strong relationships, gather case studies, and testimonials. It is essential to stay updated on industry trends, competitor...

You will be joining Morgan Stanley, a global financial services firm known for its leadership in investment banking, investment management, and wealth management services. As part of the Wealth Management Platforms team in Mumbai/Bengaluru, you will play a crucial role in shaping the future of the business while contributing positively to the local community. In this role, you will serve as a Program Management Associate for Wealth Management Platforms, supporting the PMO team across various platform areas. Your responsibilities will include assisting with reporting and presentations, providing meeting support, maintaining key trackers, driving items to completion, and performing data reconc...

Responsibilities: * Meet sales targets through effective channel distribution * Handle distributors & dealers with expertise * sales via active listening & negotiation skills Provident fund Annual bonus

cafe staff job description involves assisting with various duties to ensure smooth cafe operations and provide a positive customer experience. These duties may include preparing and serving beverages, cleaning tables and areas, assisting with kitchen tasks, and providing excellent customer service. Here's a more detailed breakdown of potential responsibilities: Beverage Preparation and Service: Barista Skills: Grinding coffee beans, measuring ingredients, steaming milk, and preparing a variety of coffee and tea beverages. Pouring Latte Art: Demonstrating creativity by pouring latte art designs. Customer Service: Taking orders, serving drinks, and assisting customers with questions or request...

You will be joining Rise Network, a physiotherapy and wellness center in Thane, dedicated to offering effective and reliable physiotherapy and rehabilitation services. Established in 2021, our center is rapidly growing its clientele to ensure prompt recovery from various physical issues, thus making a positive difference in people's lives. As a Physiotherapist at Rise Physiotherapy in Thane, your main responsibility will be to evaluate the physical conditions of patients, create customized treatment plans, conduct therapeutic exercises, administer manual therapy, and track progress to attain the best possible results. To excel in this role, you should possess a solid understanding of anatomy...

As a Policy Advisor based in Bangalore, you will be responsible for effectively communicating in English and Hindi with customers. Your role will require you to be a quick learner, adept at understanding new systems and processes, and meticulous in your communication to minimize errors. The ideal candidate must possess a minimum of 1 year experience in customer handling across both voice and non-voice processes. You should have a natural inclination towards assisting and serving clients, showcasing active listening, empathy, and patience during customer interactions. In addition, you should have the ability to convert leads into sales without resorting to aggressive tactics, and be skilled i...

Job Responsibilities: Use of various sales methods (door-to-door, cold calling, presentations etc) Develop new sales strategies and models Evaluate sales strategies effectiveness Evaluate customers needs Build long lasting client relationships Meet personal and team sales targets Attend meeting, sales events and training Report and provide feedback to management using financial statistical data Manage your client database within your assigned territory Candidate Attributes: High school,Intermediate/ diploma/GED./MBA, 1+ years of sales experience. Excellent customer service and sales skills. Strong verbal and written communicator. Excellent phone and presentation skills. Proficiency in Micros...

We are seeking a detail-oriented and proficient typist to accurately transcribe histopathology reports. The ideal candidate will work closely with pathologists to ensure timely and precise documentation of medical findings.

Role & responsibilities 1. Take enquiry from every source 2. Daily follow up on action plan. 3. Update the Saleztrac on enquiry remarks / Update the Enquiry status in Saleztrac. 4. Filter hot enquiries and push on Warm to Hot. 5. Daily Enquiry report and remarks update. 6. Visit Plan 7. Reference generation 8. Conducting Events 9. Proper explanation of Deal / Vehicle / Docs / finance / Accessories / Registration process to customer. 10. Accessories Sales of Minimum Rs. 20000/- per vehicle / Avgerage finance penetration 80% 11. Ensuring 0” complaint 12. Maintaining of Finance TAT (timely collection of Docs and Registration process) 13. Ensure 80% Test Drive 14. To update training certificatio...

In the role of a Customer Service Escalation Specialist, you will be responsible for managing complex member issues, including critical complaints, with a focus on active listening and empathy. Your expertise in navigating challenging situations through thorough research and collaboration will play a crucial role in successfully resolving intricate cases and enhancing customer satisfaction. Your main responsibilities will include addressing and resolving escalated customer issues effectively and professionally to ensure a satisfactory outcome. You will be expected to maintain a closure rate of 24 hours or quicker for escalated cases, prioritizing efficiency and customer satisfaction. Additio...

You will act as the primary liaison between finance/tax stakeholders and technical teams for NetSuite and OneSource. Your responsibilities will include analyzing business processes to identify system enhancements or automation opportunities. You will support tax configuration and validation in OneSource, including indirect tax rules, jurisdictions, and rates. Additionally, you will assist in system testing (UAT), troubleshooting, and issue resolution for tax calculations and ERP processes. Collaboration on tax determination logic and accurate transaction tax posting in NetSuite will be a key part of your role. You are expected to effectively communicate business requirements to technical org...

The Customer Service Representative (US Process) plays a vital role in enhancing the customer experience for our company. You will serve as the primary point of contact for customers, ensuring that their needs and inquiries are addressed promptly and effectively. In an ever-evolving marketplace, the significance of excellent customer service cannot be underestimated; it is essential for maintaining customer loyalty and satisfaction. Your role demands a blend of effective communication, problem-solving skills, and a positive attitude to handle various customer situations. You must be knowledgeable about our products and services to provide accurate information and support. Furthermore, this p...

As an AI commerce agent at Swirl, you will play a key role in combining videos, search, chat, reviews, and recommendations to create an interactive experience for customers. Your primary responsibility will be to help customers discover products faster and drive higher sales lift. Trusted by renowned global brands like VIVO, LG, Puma, and more, Swirl has a proven track record of delivering exceptional results, including a sales lift of +34% and a 13x average ROI. Your tasks will include identifying and researching potential customers who could benefit from our products or services. You will initiate contact with prospects through various channels such as cold calling, email, social media, an...