Air India Express is hiring for Chief Manager - Loyalty & NPD for Head Quarters- Gurugram Location. Job Purpose Responsible for developing and managing loyalty programs, driving new product development (NPD), and fostering strategic partnerships Responsible for developing and executing the partnership strategy to enhance the airline's loyalty program, drive customer acquisition and retention, and deliver incremental revenue growth Role & responsibilities Strategic Activities 1. Lead the loyalty programs to drive new customer acquisition, development, and retention, and optimization of existing customer engagement 2. Control the cost of the projects and prepare budgets for various projects under Loyalty Program; suggest iteration in the budget in accordance with dynamics 3. Collaborate with customers, clients, internal SMEs, and cross-functional teams to maintain and grow the existing loyalty programs of the airline and seek out and develop new loyalty opportunities. 4. Develop and implement a comprehensive partnership strategy aligned with the airline's overall business objectives and loyalty program goals Functional Activities 5. Interface with customers through field research, usability studies, and surveys to identify/prioritize product needs and ensure an industry-leading loyalty solution that includes program design, creative theme, reward recommendations, communications, insights, program roadmap, ongoing program strategy, and ROI evaluation 6. Responsible for defining, managing, and monitoring the configuration and activities of the Loyalty Management System 7. Drive growth through customer loyalty offerings and leverage analytics and experimentation capabilities to build innovative selling strategies to optimize loyalty lifecycle management across all customer segments 8. Lead the ideation, development, and launch of new products and service 9. Conduct market research to identify trends, customer needs, and opportunities for innovation 10. Collaborate with internal teams to ensure successful NPD execution 11. Identify and evaluate potential partnership opportunities with airlines, hotels, car rental companies, financial institutions, and other relevant industries; Lead negotiations and contract development to secure mutually beneficial agreements 12. Establish and maintain strong relationships with existing partners, acting as the main point of contact and ensuring the fulfillment of partnership obligations 13. Establish key performance indicators (KPIs) and regularly monitor partnership performance, providing timely and accurate reports to senior management Team Management Provide direction and advice to the direct reports in performing their delegated responsibilities Oversee the overall performance of direct reports and ensure KPIs are well communicated and monitored Preferred candidate profile Collaborate with the marketing team to maintain and grow the existing loyalty programs and seek out and develop new loyalty opportunities Engage and manage relationships with external partners, including airlines, hotels, car rental companies, financial institutions, and other industry players, negotiating partnership agreements, resolving issues, and maximizing the value of partnerships Educational and Experience Requirements 10+ years experience in Sales and Marketing, preferably with 6+ years in creating loyalty programs Prior experience in managing airline partnerships and NPD Prior experience in the aviation sector is an added advantage

Air India Express is hiring for Sr. Manager - Offline Marketing for Gurugram (Head Quarters). Interested candidates are requested to please provide an updated resume at swati.chouhan@airindiaexpress.com Job Purpose The Marketing Manager will collaborate with the Head of Brand, Social, Design, and Content to develop and implement offline customer experience marketing plans that align with the brands business objectives. This role will focus on enhancing the customer journey through impactful outdoor advertising and engaging offline experiences, ultimately driving flight and ancillary revenue. Role & responsibilities Strategic Planning: Develop and execute strategic and tactical marketing plans that enhance offline customer experiences and meet defined business goals. Campaign Management: Act as the primary internal point of contact for campaign planning and execution across all offline marketing functions, including outdoor advertising, promotions, and partnerships. Collaborate with internal creative teams to ensure consistent messaging and branding. • Cross-Functional Collaboration: Work closely with teams in Sales, Distribution, Customer Happiness, and Commercial Planning to create and execute high[1]impact offline campaigns that resonate with target audiences. Cost Management: Optimise media spend for offline campaigns by monitoring and reporting on key performance indicators, including cost of acquisition, ROI, and the impact on brand awareness and customer engagement. Performance Tracking: Track, measure, and report on the performance of offline marketing initiatives, providing insights to improve future campaigns. Agency Collaboration: Partner with creative and media agencies to execute offline advertising campaigns and related programs effectively. Market Opportunities: Identify opportunities for enhancing the offline customer experience and expanding the brands presence in key markets Preferred candidate profile Strategic Thinker: Ability to develop long-term marketing strategies aligned with business objectives. Analytical Mindset: Strong capability to analyze data and metrics for informed decision-making. Collaborative Leader: Proven ability to work effectively across teams and build strong stakeholder relationships. Detail-Oriented: Meticulous attention to detail in planning and executing marketing initiatives. Strong Communicator: Excellent verbal and written communication skills. Experience & Qualification 6+ years specifically in media planning or marketing Media Planning Manager of a travel commerce website or agency working on B2C Product or Service 5+ years experience managing media planning and performance marketing for an industry leader (#1 or #2) in travel and tourism (aviation/hospitality / OTAs) MBA / Post-Graduate Degree in Marketing from a premier institute (IIM A/B/C/L/K/I, ISB, FMS, XLRI, SPJIMR etc.)

Air India Express is hiring for marketing and Product Manager for Head Quarters- Gurugram. Interested candidate's are requested to please drop your resume at swati.chouhan@airindiaexpress.com Job Purpose Responsible for leveraging customer data to drive targeted marketing campaigns and enhance customer engagement Role & responsibilities Segment customer database based on demographic, behavioral, and transactional data to create targeted marketing lists. Execute email marketing campaigns targeting segmented customer groups, leveraging personalized content and offers to drive engagement and conversions. Manage email automation workflows, including triggered emails, drip campaigns, and lifecycle marketing initiatives. Oversee the CRM platform, ensuring data accuracy, completeness, and compliance with data privacy regulations. Optimize CRM system configuration and functionality to support database marketing objectives and campaign requirements. Implement personalization strategies to deliver dynamic content and personalized experiences across email, website, and other digital touchpoints. Utilize dynamic content blocks, dynamic subject lines, and other personalization techniques to enhance relevance and effectiveness of marketing communications. Conduct A/B testing and multivariate testing of email campaigns, landing pages, and other digital assets to optimize performance and drive incremental improvements. Analyze test results and iterate on strategies to maximize campaign effectiveness and ROI. Develop and execute lifecycle marketing programs, including welcome campaigns, re-engagement campaigns, and loyalty programs, to nurture customer relationships and drive retention. Generate regular reports on key database marketing metrics, including email performance, customer segmentation, and campaign attribution. Provide insights and recommendations based on data analysis to optimize marketing strategies and drive business outcomes. Collaborate with other members of the digital marketing team to integrate database marketing initiatives with broader digital marketing strategies and campaigns Align database marketing initiatives with sales objectives and revenue targets, providing support for lead generation and customer acquisition efforts Preferred candidate profile Bachelor's in any stream, preferably from premium institutes Experience in Airlines in Marketing (Product Management/ Digital / eCommerce) Prior experience in in CRM Platforms (Salesforce, HubSpot, Marketo, Campaign Monitor etc.)

Air India Express is hiring for Associate Manager Loyalty Interested candidate's are requested to please provide your profile at swati.chouhan@airindiaexpress.com Objective Responsible for developing and managing loyalty programs, driving new product development (NPD), and fostering strategic partnerships Responsible for developing and executing the partnership strategy to enhance the airline's loyalty program, drive customer acquisition and retention, and deliver incremental revenue growth Role & responsibilities Strategic Activities 1. Lead the loyalty programs to drive new customer acquisition, development, and retention, and optimization of existing customer engagement Control the cost of the projects and prepare budgets for various projects under Loyalty Program; suggest iteration in the budget in accordance with dynamics Collaborate with customers, clients, internal SMEs, and cross-functional teams to maintain and grow the existing loyalty programs of the airline and seek out and develop new loyalty opportunities Develop and implement a comprehensive partnership strategy aligned with the airline's overall business objectives and loyalty program goals Functional Activities 5. Interface with customers through field research, usability studies, and surveys to identify/prioritize product needs and ensure an industry-leading loyalty solution that includes program design, creative theme, reward recommendations, communications, insights, program roadmap, ongoing program strategy, and ROI evaluation 6. Responsible for defining, managing, and monitoring the configuration and activities of the Loyalty Management System 7. Drive growth through customer loyalty offerings and leverage analytics and experimentation capabilities to build innovative selling strategies to optimize loyalty lifecycle management across all customer segments Lead the ideation, development, and launch of new products and services Conduct market research to identify trends, customer needs, and opportunities for innovation Collaborate with internal teams to ensure successful NPD execution 11. Identify and evaluate potential partnership opportunities with airlines, hotels, car rental companies, financial institutions, and other relevant industries; Lead negotiations and contract development to secure mutually beneficial agreements 12. Establish and maintain strong relationships with existing partners, acting as the main point of contact and ensuring the fulfillment of partnership obligations 13. Establish key performance indicators (KPIs) and regularly monitor partnership performance, providing timely and accurate reports to senior management Team Management Provide direction and advice to the direct reports in performing their delegated responsibilities Oversee the overall performance of direct reports and ensure KPIs are well communicated and monitored Preferred candidate profile 8 years experience in Sales and Marketing teams, preferably with 5+ years in creating loyalty programs, managing partnerships and NPD

Air India Express is hiring for UI/UX Designer for Marketing Department, Head Quarters - Gurugram Location. Interested candidates are requested to please provide an updated resume at swati.chouhan@airindiaexpress.com Role Overview We are looking for a Senior UX Designer to join our team and spearhead the creation of exceptional digital experiences for Air India Express. In this role, youll lead the UX/UI design of our customer-facing platforms (web, mobile, and more), ensuring every interaction is intuitive, engaging, and reflective of our brands warmth and innovation. You will collaborate with a diverse crew of designers, developers, product managers, and other stakeholders to transform business requirements and user insights into elegant, user-centric designs. As a senior member of our growing design team, youll also mentor junior designers and champion best practices in user experience design. At Air India Express, every day brings new challenges and opportunities to innovate. Role & responsibilities Lead the end-to-end UX/UI design process for Air India Expresss digital products (website, mobile app, etc.), from concept and wireframing through to high-fidelity visual design and handoff. Conduct user research, usability testing, and market analysis to deeply understand user needs and pain points, translating findings into actionable design improvements. Create intuitive wireframes, prototypes, and high-fidelity interface designs that embody simplicity, efficiency, and the warmth of our brand. Design engaging motion and interaction elements (e.g. micro-interactions, animations) to elevate the user experience and make our digital interfaces delightful and memorable. Collaborate cross-functionally with product managers, software engineers, and other stakeholders to ensure seamless implementation of designs and a consistent user experience across all touchpoints. Manage and prioritize multiple design initiatives, working within a large team environment to deliver on deadlines and project goals for complex, large-scale projects. Present design concepts and prototypes to stakeholders and senior leadership, articulating the rationale behind design decisions and incorporating feedback to achieve the best outcomes. Mentor and guide junior UX/UI designers, fostering a culture of design excellence, user-centric thinking, and continuous improvement within the team. Preferred candidate profile Experience: 5+ years of proven experience in UX/UI design (with at least a few years in a senior or lead role), backed by a strong portfolio showcasing work on web and mobile applications. UX & Research Skills: Strong understanding of user-centered design principles and hands-on experience with UX research methods (e.g. user interviews, surveys, usability testing) to gather insights and validate design decisions. UI & Graphic Design: Strong UI design abilities with a keen eye for visual details; proficiency in basic graphic design (illustration, iconography, layouts) – advanced graphic design skills are a plus. Tools & Tech: Proficiency in modern design and prototyping tools (e.g. Figma, Sketch, Adobe XD), along with familiarity in creating interactive prototypes or motion designs (using tools like Principle, Framer, or similar). Interaction Design: Solid knowledge of interaction/motion design and the ability to craft delightful micro-interactions and animations that enhance usability without compromising performance. Collaboration: Excellent communication and stakeholder management skills. Proven ability to work effectively in large cross-functional teams and to articulate design concepts to both technical and non-technical colleagues. Project Leadership: Demonstrated experience contributing to or leading large-scale projects with multiple stakeholders. Strong organizational skills with the ability to manage priorities and meet deadlines in a fast-paced, agile environment. Education: Bachelor’s degree in Design, HCI, Fine Arts, or a related field is preferred (or equivalent professional experience). Passion: A genuine passion for creating top-notch user experiences. You bring curiosity, empathy, and a proactive problem-solving mindset to your work. (Bonus: If you have an interest in the aviation/travel industry) Please visit www.airindiaexpress.com

Job Purpose Manage adherence to direct taxation policies for the organization by coordinating timely payment of taxes and filing of tax returns & ensuring compliance to all statutory requirement and tax laws to support business/operating plans and strategy for future growth and clarify companys perspective on tax litigations Responsible for implementing high class, competitive, cost efficient and statutory compliant solutions in Direct Tax functions of the organization Key Accountabilities Strategic Activities Design and develop direct taxation strategies and policies for the firm ensuring adherence to both internal and external compliance Build direct taxation capabilities within the organization through focused developmental initiatives and supporting automation initiatives for processes efficiency in order to achieve high productivity Support in conducting strategy discussion with industry players, keeping the Head - Taxation and audit committee apprised of the tax litigations Domestic Taxation Lead teams for Implementation of tax policies, procedures in line with standard principles with current and future regulatory and strategic requirements Develop alternate assessments of taxation based on emerging and innovative practice in tax assessment and interpretation, leveraging amendments and changes to the taxation policy Support in defining new benchmarks in taxation practice based on emerging regulations and liaising with regulatory authorities to redefine tax liability in favor of the business Support in analysis and interpretation of tax provisions/regulations and laws in orderly manner to maximize options available to the business for tax planning Manage timely filing and follow ups on lower TDS rate on billings to reduce the cash blockage in tax refunds Conduct reconciliation of the book entries made and track their accuracy to ensure filing of quarterly and annual tax returns Identify areas of tax risks and work towards pro-active solutions to the same such as advance rulings, clarifications etc. to minimize impact on the organization Continuously build knowledge repository for tax laws, and other tax litigations, to meet the key knowledge required Ensure compliances of various tax payments, filing of returns from TDS, Corporate tax perspective within the statutory timelines without any exceptions. Validation of business agreements from tax perspective and ensure that there are no tax leakages. Manage assessments by proactively keeping the info/docs ready and ensure that the assessments are handled effectively Effective management of litigations by regular monitoring of the evolving judicial pronouncements and taking necessary steps to close the litigations. Monitoring ETR, Deferred tax implications Ensuring that statutory/internal/tax audits are handled effectively by providing timely information/schedules to the auditors. International Taxation Manage and monitor the maintenance of records for Taxation related to international operations to ensure foreign tax is reported accurately and timely Assist in overseeing the tax compliance process at various international locations to ensure timely and accurate filing of the tax returns Review of lease agreements, business agreements with Non-residents from tax perspective, maintenance of tax documents to ensure treaty compliances and ensure that there are no tax leakages Timely providing of tax opinions in compliance with domestic/Treaty provisions. Team Management Set the functional goals and objectives and ensure the cascading of the same to the reporting departments and guide their achievement Provide direction and advice to the direct reports in performing their delegated responsibilities

Job Purpose To lead and cause the execution of the business Procurement management strategy, that fully meets the needs of the organizations business plans in terms of profitability and shareholder value improvement. The Procurement covers the total spectrum of sourcing, supply and distribution, materials management, value management, settlement, and business system enablement. Lead the coordination and alignment efforts for the entire Material management division in regard to 1) readiness efforts, 2) technology and capital investments to deliver best in class reliability and 3) strategic initiatives requiring coordinated deliveries across Operations. Responsibility for overall management of the organization’s Procurement discipline Key Accountabilities: Strategic Activities Develop the Procurement business strategy and plan which is line with the overall group Procurement philosophy Continuously scans the Procurement environment, to keep abreast of global best practice approaches and trends Synthesize the above knowledge to develop ideas for Procurement improvement opportunities within the organization Interact with stakeholders to ensure alignment with the functional objectives and integrate Procurement strategy with corporate strategic and business operating plans that will impact or be impacted by suppliers Engage with key business stakeholders to clarify and prioritize exactly what value is required from the Procurement function Procurement business strategy integration and execution Clearly articulate the Procurement vision and objectives both internally within the department and externally; Create clarity and focus on the Procurement strategic direction Ensure that sound planning processes take place within Procurement, to deliver coherent action plans and targets including activating processes of developing Procurement standards of measurement e.g., supplier performance, procure to pay, category strategies etc. Ensures clear definition of Procurement savings and spend targets and deployment of Lag KPIs Map key role players with whom relations need to be established and maintained Develop and implement reporting and communication structures that ensure all stakeholders are adequately informed Develop and implement knowledge-based database for suppliers, customers, and other key role players Business Management & Coordination Establish resource (systems and people) acquisition and development strategy Facilitate development and implementation of the following: Procurement wide forecasting and planning system Procurement wide demand management system Supply system to enable inbound, outbound distribution and materials management Ensure the integration of process and technology across the Procurement, as a value-adding resource to the rest of the department and to the organization at large Team Management Set the division’s goals and objectives and ensure the cascading of the same to the reporting departments and guide their achievement Provide direction and advice to the direct reports in performing their delegated responsibilities Oversee the overall performance of direct reports and ensure KPI’s are well communicated and monitored Ensure effective identification, allocation and utilization of the division’s human, financial, logistical, and technological resources

Job Summary: The Travel Desk Executive is responsible for managing all travel-related activities for employees, ensuring efficient travel arrangements, adherence to company travel policies, and cost-effective travel solutions. This role involves coordinating travel itineraries, booking accommodations and transportation, and utilizing tools like Amadeus and CAE for optimal scheduling and management. Key Responsibilities: Travel Coordination: Arrange and coordinate travel schedules and itineraries for employees using Amadeus and CAE tools. Booking Management: Book flights, accommodations, and transportation in accordance with company policies and budgets. Scheduling: Utilize scheduling tools to ensure timely and efficient travel arrangements. Compliance: Ensure all travel arrangements comply with company travel policies and budgets. Support: Assist employees with travel-related inquiries and provide support as needed. Documentation: Maintain accurate travel records and documentation. Issue Resolution: Resolve travel-related issues and emergencies promptly and efficiently. Negotiation: Negotiate with travel service providers to secure the best rates and services. Expense Management: Monitor and manage travel-related expenses and budgets. Qualifications: Bachelor's degree or equivalent experience in travel management or a related field. Previous experience in a travel-related role is preferred. Proficiency in travel booking systems, particularly Amadeus. Familiarity with CAE tools for scheduling and management. Strong organizational and time-management skills. Excellent communication and customer service skills. Ability to work well under pressure and handle multiple tasks simultaneously. Attention to detail and problem-solving skills. Familiarity with travel policies and regulations. Skills: Travel booking systems (Amadeus (preferred), Navitaire, Galileo, Abacus or Worldspan) Scheduling tools (e.g., CAE) Microsoft Office Suite (e.g., Excel, Word, Outlook) Customer service Organizational skills Time-management Problem-solving Budget management Negotiation skills Attention to detail Open to work 24X7 Work from Office Only

Job Purpose: We are seeking a highly motivated and skilled legal professional to join our team as a Manager in the Legal dept. The role primarily involves drafting, reviewing and negotiating complex and diverse contracts, as well as providing opinion/advice on different facets of law. Key Responsibilities: Contracts- Responsible for drafting, reviewing, and negotiating a broad range of contracts, including relating to marketing, loyalty marketing, ground handling services, inflight services, etc. Data Privacy- Analysis of commercial arrangements from data privacy perspective (basis the laws of different jurisdictions), and review of data protection agreements. Templatization / Standardization of Contracts- Identification of contracts that can be templatized and accordingly prepare standard drafts considering all the business requirements and standard positions of the organisation. SOPs- Formulation of standard operating procedures / manuals / checklists for legal processes and ensuring continuous improvements in the same. Contract Management Tool- Managing the contract management tool of the company. Corporate Advisory & Legal Research- Provide risk management advice and legal support across all lines of business. Carrying out legal research on a multifarious laws and legal issues. Skills & Attributes Legal know-how preferably of travel/hospitality industry Knowledge and experience in handling general business contracts and corporate advisory. Skills to prepare opinions and brief internal and external stakeholders. Excellent analytical judgment and a strong business acumen Possess excellent communication and interpersonal skills Must have a knack for learning with the ability to stay updated with the latest legal developments and conduct thorough legal research. Detail oriented and self-starter

Job Purpose Serve as the finance business partner for Operations function, providing strategic financial support and insights to drive optimal business decisions. Work closely with the Operations leadership team, offering financial expertise, analysis, and guidance to ensure the overall goals of the Operations function aligns with the financial health and success of the Airline. Key Accountabilities Core Responsibilities Act as a liaison between the Finance function and the Operations function, fostering strong communication and collaboration Collaborate with the Operations leadership team to develop and manage the annual budget and forecasting processes Provide financial insights to support long-term strategic planning and decision-making Oversee the financial performance of the Operations function against budgetary goals Identify variances and work with Operations leaders to implement corrective actions, as needed Prepare regular financial reports and analysis for the Operations function, highlighting key performance indicators and trends Present financial results to Operations leaders and facilitate discussions on financial implications Partner with the Operations team to identify cost-saving opportunities and efficiencies Implement and monitor cost control measures in collaboration with Operations leaders Provide proactive financial advice and support to Operations leaders based on data-driven insights Evaluate capital expenditure proposals in collaboration with Operations leaders Monitor the financial impact of capital projects and ensure alignment with overall financial goals Ensure compliance with financial regulations and internal controls within the Operations function Collaborate with internal and external auditors, as needed

Job Purpose Support the finance business partner for Commercial & Support Services function, providing strategic financial support and insights to drive optimal business decisions. Work closely with the Commercial & Support Services leadership team, offering financial expertise, analysis, and guidance to ensure the overall goals of the Commercial & Support function aligns with the financial health and success of the Airline Key Accountabilities Core Responsibilities Act as a liaison between the Finance function and the Commercial & Support Services function, fostering strong communication and collaboration Collaborate with the Commercial & Support Services leadership team to develop and manage the annual budget and forecasting processes Provide financial insights to support long-term strategic planning and decision-making Support in overseeing the financial performance of the Commercial & Support Services function against budgetary goals Identify variances and work with Commercial & Support Services leaders to implement corrective actions, as needed Prepare regular financial reports and analysis for the Commercial & Support Services function, highlighting key performance indicators and trends Support in presenting financial results to Commercial & Support Services leaders and facilitate discussions on financial implications Assist in partnering with the Commercial & Support Services team to identify cost-saving opportunities and efficiencies Implement and assist in cost control measures in collaboration with Commercial & Support Services leaders Support in providing financial advice and support to Commercial & Support Services leaders based on data-driven insights Evaluate capital expenditure proposals in collaboration with Commercial & Support Services leaders Monitor the financial impact of capital projects and ensure alignment with overall financial goals Ensure compliance with financial regulations and internal controls within the Commercial & Support Services function Collaborate with internal and external auditors, as needed

Key Responsibilities: Work on month-end close activities including journal entries, accruals, and adjustments. Reconciliation and scrutiny of General ledgers. Work with AP and AR for process improvement, schedule preparation etc. Preparation and review of profit and loss account and balance sheet schedules and perform variance analysis. Support audits by providing data to auditors, with collaboration within the finance team. Maintain Fixed asset register & reconciliation Monitor quarterly physical verification activities. Key Skills: Knowledge of SAP software Analytical and excel skill Familiarity of financial reporting audit checks and analytical tools Internal / External audit

Key Responsibilities: Worked on month-end close activities including journal entries, accruals, and adjustments. Reconciliation and scrutiny of General ledgers. Implement and improve financial reporting systems and processes. Work with AP and AR for process improvement, schedule preparation etc. Preparation and review of profit and loss account and balance sheet schedules and perform variance analysis. Support audits by providing data to auditors, with collaboration within the finance team. Maintain Fixed asset register, end to end from PO to capitalization along with asset tagging and reconciliations. Monitor quarterly physical verification activities. Key Skills: Knowledge of SAP software Analytical and excel skill Familiarity of financial reporting audit checks and analytical tools Internal / External audit

Air India Express is hiring Manager - Employee Engagement, Culture & Communication(Event Management) for Gurgaon location. Interested candidates are requested to please apply or share resume at swati.chouhan@airindiaexpress.com Job Purpose- To develop and implement engagement strategies and driving employee participation ensuring clear, consistent, and effective internal communication and Leading cultural transformation initiatives. Role & responsibilities Develop and Implement engagement strategies -Conduct needs assessments to identify engagement avenues. -Implement engagement strategies and effective utilization of communication platforms to drive employee participation. Release Engagement Calendars and Lead Employee Engagement Activities -Create and distribute monthly engagement calendars. -Plan and execute employee engagement events and activities. -Gather feedback from employees to improve future activities. Manage Posts and Communications on Internal Platforms -Schedule and publish posts on internal communication platforms. -Monitor engagement and respond to employee feedback. -Ensure consistency in messaging across all platforms. Create and Manage Content for Internal Channels. Collaborate with Leadership to Communicate Company Vision, Winning Behaviours, and Updates Organize meetings with leadership to discuss communication strategies. Organize and Promote Cultural Initiatives and Employee Engagement Activities Plan cultural events and initiatives that promote company values. Coordinate with external vendors for event logistics. Promote events through internal communication channels. Monitor and Assess the Effectiveness of Communication Strategies. Track metrics and KPIs related to internal communication. Conduct surveys and gather feedback from employees. Analyse data to identify areas for improvement and make necessary adjustments. Coordinate and Organize Monthly Townhalls and Similar Events Knowledge, Skills required Content Creation, Graphic Design and Multimedia Event Management Proficiency on Internal Communication Tools MS Office (Advance Excel & PowerPoint) & Data Analysis Stakeholder Management Excellent communication & Public Speaking skills Creativity and Innovation Excellent communication & Public Speaking skills Preferred candidate profile MBA in HR is preferred with 7+ Yrs. of experience in employee engagement domain Min. 4+ Yrs. of experience in Culture Engagement and Communications Work from Office ONLY (5 Days)

Air India Express is hiring for Associate Manager - Commercial Systems for inhouse team at Gurgaon Location Interested candidates are requested to please share your resume at swati.chouhan@airindiaexpress.com Objective- To support finance projects Role & responsibilities- 1. End to end airline revenue accounting process knowledge. 2. Advanced and specialized technical/functional knowledge big data handling 3. Reporting and data representation 4. IT front and ensure alignment with the airline's overall business objectives. 5. Working knowledge of different tax applicability eg. GST, VAT, Airline taxes etc. 6. Defining, analyzing and documenting process requirements, managing requirements & execution while meeting business stakeholders expectations 7. Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process 8. Assist and manage day-to-day business users requirements and troubleshoot the issues Preferred candidate profile Knowledge of Navitaire and SkyLedger is an advantage. Well versed with Macros, Excel advance formulas Desirable to have knowledge of SQL or MySQL queries Good hands-on BI tools Necessary: Graduate (in any discipline) Desirable: Postgraduate in Computer science \Finance \Commerce \ MBA IATA/UFTTA certification in an advantage.

Air India Express is hiring for Associate Manager - Commercial Systems for inhouse team at Gurgaon Location Interested candidates are requested to please share your resume at swati.chouhan@airindiaexpress.com Objective- To lead & support all commercial applications projects & integrations, end to end. Role & responsibilities- Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process Responsible for defining functional road map of PSS changes while closely working with business Independently manage third party API integrations Defining, analyzing and documenting PSS requirements, managing requirements & execution while meeting business stakeholders expectation Independently leading integration projects Essential Attributes- Passenger Service System (PSS) core functions, preferably Navitaire Departure Control System (DCS) Advance Passenger Information Systems like APIS, APP & PNRGOV Airline messaging systems like SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT etc. Reservation, Inventory & Ticketing Interline, Code share & NDC Navitaire REST & SOAP API experience Desirable Attributes- Programing Languages like R, Python, etc. Knowledge of BSP, IFG Preferred candidate profile- Min. 4+ Yrs. of experience in related domain Postgraduate in Computer Applications\Engineering\MCA\B. Tech\BE Computer Science \MBA

Air India Express is hiring for Associate Manager - Departure Control System Application Support for Gurugram HQ Location. Interested candidates are requested to please provide an updated resume at swati.chouhan@airindiaexpress.com Objective- To lead & support all DCS projects & integrations, end to end. Role & responsibilities- Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process Responsible for defining functional road map of PSS changes while closely working with business Independently manage DCS application integration project Defining, analysing and documenting DCS requirements, managing requirements & execution while meeting business stakeholders expectation Coordinating with Airports stakeholders, network provider & internal airport services teams for resolving issues, implementing projects & documentations. Essential Attributes- Passenger Service System (PSS) core functions, preferably Navitaire Departure Control System (DCS) Advance Passenger Information Systems like APIS, APP & PNRGOV Airline messaging systems like SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT etc. Interline, Code share & NDC Navitaire DCS application hands on experience Preferred candidate profile- Min. 4+ Yrs. of experience in related domain Worked on Amadeus DCS Knowledge on IATCI Well versed with IATA concepts Postgraduate in Computer Applications\Engineering\MCA\B. Tech\BE Computer Science \MBA Analytical and solution oriented Team player and good communicator

Job Summary: We are looking for a results-driven Manager - Business Finance to drive strategic financial support across commercial and operational functions. This role will focus on providing deep business insights, commercial analysis, and financial governance to support cost optimization and profitability improvements across key business units. Key Responsibilities: Business Partnering & Commercial Support: Collaborate with various business teams to provide financial guidance and support decision-making. Evaluate the financial viability of new business proposals, contracts, and strategic projects. Support pricing, capacity planning, and cost saving decisions with relevant financial insights. Assist in the formulation and development of strategic plans and operational efficiency initiatives. Cost Management & Control: Support in driving cost control initiatives across business units with focus on key aviation cost heads. Perform variance analysis and provide actionable recommendations for cost optimization. Monitor and evaluate the performance and effectiveness of implemented strategies, providing recommendations for improvement. Coordinate with cross-functional teams to ensure alignment and effective execution of Cost Leadership initiatives. Commercial Contracts & Deal Evaluation: Provide financial oversight on vendor negotiations, lease agreements, and partnership deals. Review and validate commercial contracts to ensure financial alignment and value realization. Business Case Development: Prepare and review business cases for capital expenditures and other key investments. Conduct post-investment reviews and track business impact of approved initiatives. Prepare detailed reports, presentations, and documents for senior management and stakeholders. Performance Monitoring: Develop KPIs and financial dashboards to track performance across business units. Benchmark internal performance with industry standards and provide strategic insights. Ensure alignment of core business goals with emerging trends and industry standards. Governance & Compliance: Ensure adherence to financial policies, risk controls, and internal audit recommendations. Support documentation and analysis required for regulatory or statutory compliance. Qualifications & Skills: Education: MBA from Tier-1 B-School with excellent academic performance Experience: Minimum 3 years of relevant experience across business finance, strategic finance and investment banking roles