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Freelancer Sujith Keshav Reddy
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International Voice Process

International Voice Process

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Freelancer Sujith Keshav Reddy

0 - 1 years

3 Lacs

bengaluru karnataka india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

voice modulation accent neutralization call handling customer service crm software problem solving data entry active listening time management team collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated individual to join our team as an International Voice Process Associate. This role involves engaging with customers from various countries and providing them with exceptional service. The ideal candidate will be a quick learner with excellent communication skills, ready to take on challenges in a dynamic work environment.

Responsibilities

Handle incoming and outgoing calls with customers in a professional manner
Provide accurate information regarding products and services
Resolve customer queries and issues promptly and effectively
Maintain a high level of customer satisfaction
Document all customer interactions in the database
Work collaboratively with team members to meet performance goals

Skills and Qualifications

Excellent verbal and written communication skills in English
Basic understanding of international voice processes
Strong problem-solving skills
Ability to work in a fast-paced environment
Proficiency in using computer systems and software
Willingness to work in rotational shifts
Customer-centric attitude
Ability to learn quickly and adapt to new processes

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International Voice Process