Candidates from RCM domain (only) with specific expertise in AR reduction & denials management Show more Show less

Vice President – Enterprise Application Management, responsible for leading the strategic modernization and management of enterprise-wide applications across a complex global BPM ecosystem. This is a transformative, business-critical role for a bold innovator who has delivered digital disruption from the inside—redefining how enterprise platforms enable speed, agility, and intelligence across operations. Ideal for a visionary executive who has successfully led large-scale digital transformation, driven operational excellence, and aligned enterprise systems with organizational scale. Role Overview Define the Enterprise Application Strategy to support scalability, innovation, and operational synergy. Architect and execute a strategic roadmap for enterprise application modernization Drive digital transformation across internal business systems , creating an agile, future-ready application ecosystem. Build bespoke, fit-for-purpose internal applications to enhance BPM execution and scalability Modernize internal applications with bespoke, fit-for-purpose solutions tailored for BPM excellence. Align enterprise platforms across CIO functions not limited to (HR, Finance, IT, CRM, HCM, and ERP) Be a change catalyst leader driving adoption, optimization, and measurable ROI from enterprise solutions. Partner directly with the C-suite, ensuring technology becomes a business enabler and strategic asset KEY RESPONSIBILITIES Digital Transformation Leadership Lead enterprise-wide digital transformation initiatives, from vision through execution Replace legacy systems with innovative platforms delivering real-time visibility, automation, and agility Foster a culture of continuous innovation and operational excellence 🔹 Enterprise Application Strategy & Governance Create and deliver an integrated enterprise applications roadmap Establish frameworks for governance, compliance, and operational synergy Drive cross-business platform alignment with measurable business value 🔹 Technology Operations & Optimization Ensure uptime, performance, scalability, and security of all internal systems Oversee vendor partnerships, SLAs, and contract negotiations Optimize system integration and user experience across the organization 🔹 Change Management & Stakeholder Engagement Lead stakeholder discovery, solutioning, rollout, and adoption of new systems Develop robust change management programs with minimal disruption Champion internal innovation that enhances productivity, accuracy, and transparency 🔹 Program & Financial Leadership Deliver complex digital projects on time and within budget Lead multi-geography teams for transformation execution Manage enterprise tech budgets and drive strong ROI on digital investments Show more Show less

We are seeking a highly strategic and results-driven professional to join our team as HR – Strategic Initiatives (Global). This role is pivotal in driving key organizational initiatives with a strong focus on HR strategy and transformation. Key Responsibilities: Strategic HR Leadership: Lead and drive enterprise-wide HR transformation initiatives, ensuring alignment with business objectives. Develop and implement HR strategies that enhance organizational effectiveness, agility, and workforce capability on a global scale. Business Transformation & Change Management: Spearhead high-impact HR projects, focusing on business transformation, organizational design, and change management. Partner with business leaders to design scalable HR frameworks that support business expansion and workforce optimization. Mergers & Acquisitions (M&A): Play a pivotal role in the M&A portfolio expansion, overseeing HR due diligence, integration strategy, and cultural assimilation. Develop and execute a phased approach to scaling HR capabilities in acquired entities. Talent & Workforce Strategy: Drive workforce planning, skills development, and internal talent mobility to ensure right talent pipeline for critical roles. Aid in innovative talent programs, training, re-skilling, and career progression frameworks that align with future business needs. Lead succession planning efforts, ensuring a strong leadership pipeline across key functions. HR Technology & Digital Transformation: Champion the adoption of HR automation and digital tools to enhance efficiency and employee experience. Leverage technology to solve organizational challenges, drive analytics-based decision-making, and improve HR service delivery. Oversee the deployment of HR transformation tools, such as Voice of Employee (VoE) and AI-driven HR analytics. Compensation & Benefits Strategy: Design and implement scalable C&B frameworks, ensuring competitiveness and alignment with global best practices. Drive pay equity, rewards optimization, and total rewards strategies to enhance employee engagement and retention. Ideal Candidate Profile: Education & Experience: MBA from a top-tier business school, preferably with a specialization in HR, Strategy, or Organizational Development. Extensive experience in HR consulting and strategic HR leadership, with a strong track record of leading HR transformation at scale. Experience in leading global HR operations, workforce planning, and business-aligned HR initiatives Industry & Consulting Exposure: Background in top tier HR consulting firms with a strong understanding of HR transformation will be a mandatory requirement for the role Exposure to Consulting, BPO, IT/ITES, or high-growth service industries is highly preferred. Core Competencies: Strategic problem-solving mindset with the ability to drive data-backed decision-making. Technology-savvy HR leader, capable of leveraging HR tech, AI, and automation for business impact. Proven expertise in managing complex projects, stakeholder relationships, and cross-functional teams. Strong leadership style, influencing skills, and the ability to work in a fast-paced, evolving environment Show more Show less

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Director - .Net Full Stack Job Description: Job Summary: We are looking for a highly experienced .NET Developer with over 15 years of hands-on experience in software development, specializing in T-SQL programming and C# . The ideal candidate will have a deep understanding of stored procedures, functions, and database automation , and be capable of analyzing and documenting complex systems and data structures. This is a senior-level role requiring technical leadership, architectural insight, and a passion for clean, scalable code. Key Responsibilities: Design, develop, and optimize complex T-SQL stored procedures, functions, and automation scripts . Lead the architecture and implementation of robust, scalable .NET applications. Analyze and document existing C# codebases , system design, and data structures. Collaborate with stakeholders to define technical requirements and translate them into actionable solutions. Mentor junior developers and contribute to code reviews and best practices. Ensure high performance, security, and maintainability of applications and databases. Drive innovation and continuous improvement in development processes and tools. Lead the team by example. Location: HyderabadIndia

HCT is the technology wing of Sagility Healthcare, providing products and services to customers. HCT team work closely with Healthcare Operations to provide technology services including Automation, Application, Development, Analytics & Reporting and Data Science Modeling to healthcare customers. We are seeking an experienced Healthcare Business Analyst to join our team. The ideal candidate will have 7+ years of experience in business analysis within the healthcare industry, particularly working with healthcare providers. This role requires an in-depth understanding of healthcare system, regulations, and technology solutions. The successful candidate will be responsible for analyzing, designing, and optimizing business processes, and translating complex healthcare requirements into actionable insights for system development and improvement. Job Description: Roles & Responsibilities: Act as a liaison between business stakeholders and IT to gather, analyze, and document business requirements and provide technology solutions related to healthcare systems. Analyze complex healthcare data sets including EDI, claims, eligibility, utilization, and quality metrics to identify trends, gaps, and opportunities. Develop detailed business requirement documents (BRDs), functional specifications, process flows, and use cases. Develop user stories and define acceptance criteria Translate regulatory and compliance requirements (HIPAA, HEDIS, CMS, ICD, CPT) into business solutions. Lead business process redesign and optimization initiatives to support efficiency, accuracy, and scalability. Support testing efforts by defining test plans, performing user acceptance testing (UAT), and validating system outputs. Collaborate with technical teams to ensure the alignment of solutions with business needs. Prepare and present reports, dashboards, and recommendations to senior leadership. Mentor junior analysts and contribute to the continuous improvement of analysis methodologies and tools. Participate in vendor evaluations, system upgrades, and enterprise project implementations. Work with Product Managers and Project Managers to plan timing for releases and upgrades Follow progress of work and address production issues during sprints Lead and manage technology consulting projects, integrating business analysis and technology implementation. Lead and guide project teams to ensure successful project delivery. Provide expertise in technology consulting methodologies and tools. Contribute to strategic decision-making and project planning. Requirements : 7+ years of experience as a Business Analyst in the healthcare domain (payer, provider, or health tech). Solid understanding of healthcare business processes, terminology, and regulatory requirements. Hands-on experience with tools like SQL, Excel, Tableau/Power BI, Visio, JIRA, Confluence. Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong analytical and problem-solving skills Excellent communication skills, both written and verbal Proven experience in business analysis Attention to detail and accuracy in work Preferred Skills: Experience working in cross-functional agile teams and in a product development environment. Familiarity with advanced business analysis tools and methodologies In-depth knowledge of industry best practices Experience with managing and leading technology consulting projects Strong project management skills Regards , Shaik Thanveer Ahamed Shaik.ahamed@sagility.com Show more Show less

Location: Hyderabad, India Department: RCM Operations Work Type: Full Time - Work From Office Work Timing: U.S Shift ( EST/ CST / PST) Reports to: Senior Director RCM Operations Position Overview: The Purpose of the Position is to Provide operational guidance, value creation and help deliver customer expectations as defined as per SLA, identify areas for improvement and develop strategies to achieve the contractual metrics and relevant Operational standard for Provider / RCM Operations [ ex. HFMA standards]. The Revenue Cycle Management Operations role involves overseeing the entire revenue cycle process, from patient registration and billing to claims processing and collections, with the goal of maximizing revenue and ensuring financial stability. The aim of this position is to generate and maximize revenue opportunity for the programs assigned, meet the business transformational goals, improve efficiency and utilization of resources deployed and achieve excellent customer and employee satisfaction scores. This position needs Analyzing and interpreting of data while repositioning Benefit, Costs, and other key performance indicators to help identify areas for improvement and develop strategies to optimize delivery and help design a operational transformational matrix. Key Position Responsibilities: A. Leadership, Awareness: 1. Exceptional in RCM domain and understands the delivery and solutions landscape in RCM domain. 2. A self-motivating leader who can ideate, implement, help develop and execute innovative strategies for healthcare, RCM operations to achieve business objectives and improve overall efficiency and effectiveness. 3. The Revenue Cycle Management Operations role involves overseeing the entire revenue cycle process, from patient registration and billing to claims processing and collections, with the goal of maximizing revenue and ensuring financial stability. 4. Continuously seek opportunities for process improvement and implement changes accordingly. B. Provider / RCM Operations: 1. Manage projects related to Provider Operations/ RCM, including system enhancements, process improvements, and data migration initiatives. 2. Claims Management: Oversee claims submission, tracking, and follow-up processes to minimize claim denials and delays. 3. Manage multiple site based operations for different clients 4. Deep understanding & decision making ability to reduce denial rates & improve insurance collection 5. Project Management skills to reduce AR aging and timely follow ups for cash increase 6. End to End understanding of healthcare RCM KPI’s and how to drive them real time 7. Detailed understanding of Headcount Management and reconciliation for optimum utilization of resources 8. End to end understanding of Transaction & FTE billing techniques & hence implement structured processes to generate business outcomes C. Data Governance: 1. Develop and implement data governance strategies and policies to ensure consistent and standardized management of provider data across the organization. Establish data quality metrics and monitor data accuracy and completeness. D. Stakeholder Management: 1. Collaborate with internal stakeholders, including contracting, network management, claims, and other departments, to ensure accurate provider data for operational and reporting needs. Address and resolve provider data-related issues and inquiries. 2. Proficient in collaborating and working through multiple internal functions (Technology, CRM, Operations and Sales). Take responsibility for driving transformational projects and for cross-selling new services to clients. E. Compliance and Regulatory Adherence: 1. Ensure compliance with federal, state, and local regulations related to healthcare RCM, including but not limited to HIPAA, HITECH Act, NSA, and ACA. 2. Develop and maintain policies and procedures that promote adherence to regulatory requirements, conducting regular audits and assessments to identify and address compliance gaps. 3. Keep up to date with changes in healthcare regulations and RCM policies, providing guidance and training to staff members to ensure awareness and compliance. F. Performance Reporting & Continuous Improvements: 1. Develop and maintain performance metrics and key performance indicators (KPIs) for Provider Operations/ RCM operations. Prepare and present regular reports on data accuracy, timeliness, and process efficiency to management. 2. Stay informed about industry trends, advancements in Provider Operations/ RCM technologies, and best practices. Continuously seek opportunities for process improvement and implement changes accordingly. Qualifications and Requirements: 1. Bachelor's degree in healthcare administration, business administration, or a related field. A master's degree is preferred. 2. An overall U.S healthcare experience between 10-14 years with extensive operational experience (typically 5-8 years in RCM) Provider Operations/ RCM or a related field. 3. Excellent collaboration and influencing skills and ability to work in a metricized organization. 4. Strong leadership and managerial skills with a proven track record of successfully leading and developing high-performing teams. 5. 3 years’+ experience on Service Delivery Transformation (RPA/ Robotics) areas in RCM BPM Services. in addition to being well versed in the current Provider Solutions healthcare literature. 6. Excellent analytical, problem-solving, and decision-making abilities. 7. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. 8. Strong understanding of compliance requirements and experience in ensuring adherence to regulations. 9. Proficiency in using RCM software, data analysis tools, and Microsoft Office Suite. Domain Skills: In-depth knowledge and exposure in managing in revenue cycle management, including leadership roles into Operations. Education & Certifications:  Preferably Graduate / MBA from reputed universities.  Preferably Six Sigma / Lean Sigma – Green Belt/ Black Belt certified.  Relevant industry certifications (e.g., Certified Professional in Healthcare Management, Certified Revenue Cycle Specialist) are highly beneficial.  Awareness of U.S Healthcare Governance, Compliance and Audit guidelines. Show more Show less

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: AM Ops for Trinity Job Description: Team Management, Hospital A/R Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Trainee Process Consultant Job Description: No Job Description Available Location: CoimbatoreIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: AM Ops for Trinity Job Description: Team Management, Hospital A/R Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction. Job title: Trainee Process Consultant Job Description: Education: Any Graduate Experience: 0-1 Year Roles & Responsibilities: Possess basic knowledge of Claims Administrations - Non Voice Good reasoning and analytical skills Able to communicate fluently in the language required for the function/location Active listening skills Passion to learn Influencing skills Ability to comprehend the process requirement well Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Processing claims/developing projects/handling calls as per the process guidelines Adhering to the SLA, understanding Quality & Auditing parameters Meeting assigned productivity goals Understanding and adhering to quality standards Meeting TAT Mandatory Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability to coach, train, and motivate employees and evaluate their performance. Ability to strategically lead and develop team towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Preferred Skills : MS office Typing skills & computer skills Effective communication in English Good analytical skills Comprehending ability Location: CHN, One Paramount (RMZ Infinity)India

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction. Job title: SME Required for EC Coding Job Description: Education : Any graduates or post graduate (preferably science background) Experience : 3.5+ years experience in HC domain & coding related field Roles & Responsibilities : Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements. Participate in day to day operations meetings to introduce and/or create action plans based on account requirements Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability. Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. . Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators) Coordinate with Manager Operations to balance needs of individual teams with needs of the entire organization. Promote teamwork and cooperative effort. Help train and provide guidance to other Supervisors and CSRs within the organization. Maintain a clean, safe, and unobstructed work area, and practice good safety habits. Provide internal and external customers with the highest quality service. Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management. Strong coaching and leadership skills, ability to develop and motivate employees towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools. Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results. Strong operational and financial acumen, executive presence, and the ability to lead multiple sites. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Advanced customer focus and customer service skills. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Ability to handle reporting, financial analysis (cost-effectiveness, cost-benefit etc.) & budgeting. Experience with Client relationship management is preferred. Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction. Job title: SME Required for EC Coding Job Description: Education : Any graduates or post graduate (preferably science background) Experience : 3.5+ years experience in HC domain & coding related field Roles & Responsibilities : Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements. Participate in day to day operations meetings to introduce and/or create action plans based on account requirements Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability. Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. . Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators) Coordinate with Manager Operations to balance needs of individual teams with needs of the entire organization. Promote teamwork and cooperative effort. Help train and provide guidance to other Supervisors and CSRs within the organization. Maintain a clean, safe, and unobstructed work area, and practice good safety habits. Provide internal and external customers with the highest quality service. Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management. Strong coaching and leadership skills, ability to develop and motivate employees towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools. Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results. Strong operational and financial acumen, executive presence, and the ability to lead multiple sites. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Advanced customer focus and customer service skills. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Ability to handle reporting, financial analysis (cost-effectiveness, cost-benefit etc.) & budgeting. Experience with Client relationship management is preferred. Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Senior Manager in Cloud and Compute is to lead and manage the organization's cloud infrastructure and computing resources, optimizing their utilization and performance to align with business objectives, enhance scalability, and ensure cost-effectiveness in cloud operations. Job title: Cloud Administrator GTEWS Job Description: Education : Degree in Computer Science, Engineering, or a related field. Experience : Minimum 7 years’ experience as a Cloud Engineer. Roles & Responsibilities : Work in tandem with our engineering team to identify and implement the most optimal cloud-base solutions for the company. Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design. Manage cloud environments in accordance with company security guidelines. At the direction of lead architects, develop and implement technical efforts to design, build, and deploy AWS applications, including large-scale data processing, computationally intensive statistical modelling, and advanced analytics. Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures. Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity. Mandatory Skills : Have excellent problem-solving skills and attention to detail. Preferred Skills : Possess Expertise with public cloud (Azure/AWS) services and infrastructure. Advance Knowledge of the working of Domain Name System (DNS). Advance Knowledge of Web Servers. Advance Knowledge of Load Balancers. Advance Knowledge of WAF. Advance Knowledge on Networking. Advance Knowledge on Internet Protocols. Advance Knowledge on Micro-Services. Advance Knowledge on Cloud native services. Location: BangaloreIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: TL Required for Michigan Denials Job Description: People & Team Management Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Process Consultant Job Description: Voice Profile - JD not Available Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: TL Required for Michigan Denials Job Description: People & Team Management Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: TL Required for COH Job Description: People Management,RCM expertise Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: TL Required for COH Job Description: People Management,RCM expertise Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Manager Operations is to contribute to the overall client satisfaction, retention and account profitability objectives by ensuring the operational performance standards for assigned accounts are met and enhanced. Job title: Manager Ops for Enable Comp Denials Job Description: Education: Any Graduate or Postgraduate Experience: 12+ years experience in RCM-AP/AR(Voice), including directing multiple sites and clients. Healthcare Industry Preferred. Mandatory Skills: Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Excellent presentation and client interaction skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results. Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management. Strong operational and financial acumen, executive presence, and the ability to lead multiple locations. Strong business acumen with a broad understanding of fundamental business principles. Exhibit relevant and consistent leadership behaviors in team management, client communications and internal interactions with teams, peers and senior management. Work effectively across a global matrix organization. Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is collaborative and inquisitive. Ability to solve problems using creativity, critical thinking, decisiveness, and leadership Advanced customer focus and customer service skills. Sufficient schedule flexibility commitment to support a 24/7 work environment. Experience and willingness to delve into all levels of detail needed to accomplish the business goals. Strong fiscal acumen with financial modelling & budgeting experience. Roles & Responsibilities: Review key performance indicators, regularly focusing on long term objectives to ensure Client and Organization goals are continually met. Develop long term plan to enhance performance of programs. This includes areas such as Force Management, Training, quality, staffing and/or program initiatives. Lead cross-functional activities and communication to further partnership between organization and assigned clients. Participate in cross-functional teams including IT, WFM, Client Services, Implementation, Change Management, and other support departments. Use a systematic approach to identifying improvement opportunities, root-cause analysis, recommending solutions, and implementing process improvements in accordance with client/company policies and practices. Responsible for leading, providing professional development, and evaluating direct reports. Prepare, deliver, and facilitate both client and internal business presentations and meetings. Promote teamwork and cooperative effort. Help train and provide guidance to other employees within the organization. Maintain a clean, safe, and unobstructed work area, and practice good safety habits. Ensure both internal and external customers are provided with the highest quality service. Experience with client relationship management is required. Familiarize with HIPAA regulations. The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned. Location: HyderabadIndia

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Senior Learning Experience Consultant Job Description: Job Details Job Title: Senior Learning Experience Consultant Reporting to Project Manager Location: Bangalore Working Hours/ Days: 8 hrs/ 5 Days a week Shift: Regular Shift (EST/EDT) Desired skills and qualification Bachelor's degree, Qualified in Instructional Design. Objective and responsibility Strategic Thinking Driving Performance and results People Management Client relationships Courseware Development (ILT/ vILT + eLearning) Instructional Design Rapid Authoring Tools Audio/ Video Post-Production Animation Graphic Design Experience Required: 8- 10 Years Job Summary: We are seeking a dynamic and experienced professional to manage end-to-end learning and development projects. The ideal candidate will bring a unique blend of project management expertise, instructional design, audio/ video post-production and creative media production skills. This role requires hands-on experience with eLearning tools, a deep understanding of adult learning principles, and the ability to co-ordinate and work in a cross-functional teams in a fast-paced environment on various instructor-led and self-paced learning engagements Key Roles & Responsibilities: Project Management & Governance Manage learning and development projects from initiation to delivery. Define project scope, goals, deliverables, timelines, and resource requirements. Implement project governance frameworks to ensure compliance, quality, and risk mitigation. Collaborate with stakeholders to align learning solutions with business objectives. Instructional Design & Learning Strategy Design and develop engaging learning experiences using ADDIE, SAM, or Agile methodologies. Conduct needs analysis and learner profiling to inform content strategy for instructor-led training and self-paced training programs Create storyboards, scripts, and design documents for eLearning and ILT programs. Apply adult learning theories and instructional design best practices to all deliverables. Instructor-Led Training, eLearning Development & Tools Expertise Develop Instructor-Led Training deliverables such as Facilitator’s Guide, Participant Guide, Workbooks, QRGs, Job Aids and Assessments. Develop interactive digital learning deliverables and responsive eLearning modules/ self-directed learning using Articulate Storyline, Rise, and Adobe Captivate. Integrate multimedia elements such as audios, videos, animations, simulations, and assessments. Ensure SCORM/xAPI compliance and LMS compatibility. Conduct quality assurance and usability testing of learning products. Creative Media Production Design visually compelling graphics, infographics, and animations to enhance learning. Produce and edit instructional videos, voiceovers, and motion graphics. Collaborate with SMEs and creative teams to ensure cohesive visual and instructional design. Team Collaboration & Leadership Mentor junior instructional designers and developers. Facilitate workshops and training sessions for internal teams and clients. Foster a culture of innovation, continuous improvement, and learner-centric design. Required Skills & Qualifications: Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or related field. Understanding and proficiency in the healthcare industry, encompassing its systems, processes, and related technologies (preferred). Proficiency in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond. Strong understanding of SCORM, xAPI, and LMS platforms. Excellent communication, stakeholder management, and problem-solving skills. Location: BangaloreIndia