350 Call Handling Jobs

Company Description Toliday Trip Pvt. Ltd. is a prominent provider of domestic and international travel solutions, including air tickets, hotel bookings, and travel packages. With a diverse range of over 103,000 hotels in India and more than 800,000 hotels worldwide, Toliday Trip offers real-time booking services to meet the needs of travelers. Our extensive platform ensures seamless accommodation options and travel experiences for our customers. Role Description This is a full-time, on-site role for a Telecaller located in Sadar. The Telecaller will be responsible for handling outbound and inbound calls, addressing customer queries, providing information about travel options, and assisting ...

Job Title: Admission Counselor Location: Vipul Agora, MG Road Employment Type: Full-time, permanent, Onsite (6 days working) Timings: 9am to 9pm (rotational 9 hours shift timings) Salary: 3 - 4.2LPA fixed + Incentives About Us Cyboard School is one of the fastest-growing Edtech companies, and we're excited to invite passionate individuals to join our journey. We are a 100% Online School that empowers learners, and now we're looking for people who want to make a real difference. At Cyboard, you won't just be another employee, you'll be part of a close-knit, dynamic team where your ideas matter. We believe in creating an environment where you can grow, challenge yourself, and succeed. If you'r...

Greetings from Personal Network !!! Top MNC Hiring Domestic Customer Support (Voice Process) Location: Bangalore | Shift: Day Shift Only Position: Customer Support Associate Voice Process Process: Domestic Voice (Customer Support) Kickstart your career with a leading multinational company recognized for its strong customer-centric culture and employee growth opportunities ! Were looking for enthusiastic, customer-focused professionals to join our Domestic Voice Support Team in Bangalore. If you have excellent communication skills and a passion for helping customers, this is your opportunity to begin a rewarding corporate journey with a reputed global brand. Key Responsibilities Handle inboun...

Greetings from Personal Network!!! Global Opportunity Awaits Join a Leading MNC (US Voice Process) Process: International Voice US Customer Support Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Free Accommodation + Two-Way Cab Facility Launch Your Career with a Global Leader! Join a prestigious multinational company renowned for its world-class customer service and international career opportunities. Were looking for fluent English speakers who are confident, customer-oriented, and eager to work in a dynamic environment. This is your chance to gain global exposure , develop valuable communication skills , and grow your career with one of the worlds top MNCs. Key Responsibil...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpract...

Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpract...

Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpract...

Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpract...

SMW4 CLS Sr Exe is mainly responsible for 24x7 Operation & Maintenance of wet plant and dry plant equipments at landing station as well as submarine cables Networks. Responsible for traffic monitoring and fault analysis and its rectification, Call Handling & Complaints management, Planned and unplanned activities management and timely & regular updates, Compliance to JSMD Guidelines and maintaining MTTR, Active coordination with Cable stations, NOC & vendors to resolve system related problems, Circuit provisioning, activation, De-activation and testing and Coordination with cross-functional teams to adhere to the defined processes.

Job description: Roles and Responsibilities: Provide exceptional customer service to clients via phone, email, or chat. Handle customer queries and concerns in a professional and timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of all interactions with customers using CRM software. Troubleshoot technical issues related to software applications and hardware devices.

Role Overview: As a Specialist-Quality CC, your primary responsibility will be to monitor all customer contact points including web, voice, email, and white mail in an objective manner. You will report any behavior that does not meet the quality standards established by the company and account management. Additionally, you will design and implement reports to identify patterns and trends related to quality issues, providing quantifiable data for quality assessments. Key Responsibilities: - Design and implement reports to identify patterns and trends of quality issues - Provide quantifiable data for quality assessments - Conduct calibration sessions with clients and operations - Conduct produ...

Greetings from Personal Network!!! Top MNC Hiring Domestic Customer Support (Voice Process) Location: Bangalore Shift: Day Shift Only Position: Customer Support Associate Voice Process Process: Domestic Voice Customer Support Kickstart your career with a leading multinational company renowned for its exceptional customer service culture and employee development opportunities! Were looking for enthusiastic, customer-focused professionals to join our Domestic Voice Support Team in Bangalore. If you have great communication skills and a passion for solving customer queries, this is your chance to start a rewarding journey with a global brand. Key Responsibilities Handle inbound and outbound cal...

Key Responsibilities Provide exceptional customer support through inbound voice calls in a professional and courteous manner Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards Handle escalations if required and follow up to ensure the issue is resolved efficiently Maintain accurate records of customer interactions and transactions in the system Meet individual and team targets in terms of call handling, resolution time, and customer satisfaction metrics Requirements Possess good English communication skills Be an immediate joiner Be a gradua...

Looking to build your career in customer support and client servicing within the financial services industry Were seeking a proactive and customer-focused professional to join our Membership (Customer Support) team. Location : [Confidential India] Qualification : Diploma / Graduate in Commerce, Finance, Business Management, or IT Experience : 2 3 years in customer support / client servicing (banking, insurance, mutual funds preferred) Key Responsibilities Handle customer queries via phone and email; ensure resolution within TAT. Coordinate with internal teams for query resolution and escalate issues when needed. Perform system testing of customer support software, including upgrades. Prepare...

As a Front Desk Executive, your role involves being the first point of contact for visitors and clients, ensuring a welcoming and professional atmosphere within the office premises. You will be responsible for managing administrative tasks, handling incoming calls, and providing support for day-to-day office operations. Key Responsibilities: - Visitor Management: - Greet and welcome visitors, ensuring they feel comfortable. - Maintain a visitor log and issue visitor passes if required. - Direct visitors to the appropriate person or department. - Call Handling: - Manage incoming and outgoing calls professionally. - Screen and forward calls as necessary. - Provide information to callers and ta...

Greetings from Personal Network!!! Top MNC Hiring Domestic Customer Support (Voice Process) Location: Bangalore Shift: Day Shift Only Position: Customer Support Associate Voice Process Process: Domestic Voice Customer Support Kickstart your career with a leading multinational company known for its strong customer service culture and employee growth opportunities! We are looking for enthusiastic and customer-focused professionals to join our Domestic Voice Support Team in Bangalore. If you have strong communication skills and a passion for helping customers, this is your chance to begin a rewarding corporate journey with a reputed global brand. Key Responsibilities Handle inbound and outbound...

Greetings from Personal Network! Global Opportunity Awaits Join a Leading MNC (US Voice Process) Location: Bangalore | Shift: Night (US Time Zone) Process: International Voice US Customer Support Benefits: Free Accommodation + 2-Way Cab Kickstart Your Global Career! A top multinational company is hiring Customer Support Professionals for its US Voice Process . If you have excellent English communication skills and a passion for delivering exceptional customer service, this is your chance to work with a world-class organization and gain international exposure in a professional, growth-oriented environment. Key Responsibilities Handle inbound and outbound calls from US-based customers. Provide...

As a Junior Analyst at unifyCX, you will be the frontline hero for customers, assisting them with Import/Export/Deletion of data to and from TransactionPro. This role provides hands-on experience in troubleshooting and customer support through live chat, calls, and emails in a fast-paced environment. **Key Responsibilities:** - **Customer Interaction:** - Provide excellent customer service to international clients via live chat, call, and email, resolving accounting issues promptly. - **Troubleshooting & Problem Solving:** - Apply strong troubleshooting skills to efficiently resolve issues. - **Collaboration:** - Work closely with other departments to escalate and resolve complex issues. - *...

Key Responsibilities User Support & Issue Management: Serve as the first point of contact for operational and technical issues. Attend calls from end users regarding issues or queries. Understand and gather information about user-reported issues. Raise tickets for reported issues and track them until resolution. Ensure First Time Resolution (FTR) wherever possible. Coordination & Escalation: Identify the appropriate L2 personnel for ticket assignment. Follow up with L2 or other teams until issues are resolved and tickets are closed. Collaborate with operational teams to provide additional generic support required by the bank. Monitoring & Reporting: Monitor systems for operational issues. Ma...

Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpract...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

As a Telesales Usher at our multiplex, your role will primarily involve selling tickets at the box office counter, recording sales accurately, and ensuring proper revenue management at the end of each shift. You will also be responsible for selling movies through various mediums such as Showbizz, Handheld PDA, and Self-Service Kiosk, as well as distributing promotional vouchers to patrons. Key Responsibilities: - Sell tickets at the box office counter - Record sales accurately in prescribed registers - Manage revenue drop at the end of the shift - Sell movies through Showbizz, Handheld PDA, and Self-Service Kiosk - Distribute promotional vouchers to patrons In the Concessions (Refuel) depart...

Greetings from Personal Network! Top MNC Hiring Domestic Customer Support (Voice Process) Position: Customer Support Associate Voice Process Process: Domestic Voice Customer Support Shift: Day Shift Only Location: Bangalore Kickstart Your Career with a Leading MNC! An established multinational company is looking for enthusiastic, customer-focused professionals to join its Domestic Voice Support Team . If you have excellent communication skills and a passion for helping people, this is a great opportunity to start your corporate career and grow with a reputed global brand . Key Responsibilities Handle inbound and outbound calls from domestic customers. Resolve queries, complaints, and service...