56 Accent Neutralization Jobs

Key Responsibilities: Deliver Voice & Accent, grammar, and communication training for new hire batches. Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production. Continually assess trainees performance during training through quizzes, role plays, call simulations, and feedback sessions. Provide targeted coaching on pronunciation, fluency, intonation, clarity, and cultural sensitization. Facilitate soft skills and customer service training (listening skills, empathy, professional etiquette). Collaborate with operations, quality, and recruitment teams to align training outcomes with business needs. Track training effectiveness, maintain reports/MIS, an...

Description We are seeking a motivated individual to join our team as an International Voice Process Associate. This role involves engaging with customers from various countries and providing them with exceptional service. The ideal candidate will be a quick learner with excellent communication skills, ready to take on challenges in a dynamic work environment. Responsibilities Handle incoming and outgoing calls with customers in a professional manner Provide accurate information regarding products and services Resolve customer queries and issues promptly and effectively Maintain a high level of customer satisfaction Document all customer interactions in the database Work collaboratively with...

Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries and provide appropriate solutions and alternatives. Maintain a high level of customer satisfaction through excellent service. Document all call information according to standard operating procedures. Meet individual and team performance targets and quality standards. Follow up on customer interactions when necessary. Eligibility Criteria: 0 to 1 year of experience in Customer Service / International BPO preferred. Excellent verbal communication skills in English. Ability to handle pressure and work in a fast-paced environment. Flexible to work in night shifts and rotational shifts. ...

Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries and provide appropriate solutions and alternatives. Maintain a high level of customer satisfaction through excellent service. Document all call information according to standard operating procedures. Meet individual and team performance targets and quality standards. Follow up on customer interactions when necessary. Eligibility Criteria: 0 to 1 year of experience in Customer Service / International BPO preferred. Excellent verbal communication skills in English. Ability to handle pressure and work in a fast-paced environment. Flexible to work in night shifts and rotational shifts. ...

Position Title: Communications Trainer Department: Training and Development Location: Noida Working time : 7pm - 4am (5 Days working) Employment Type: Full-Time About Us: DemandX is a vertically integrated case acquisition solution for law firms. We combine marketing, technology and intake to generate cases at scale Job Summary: The Voice and Accent Trainer will be responsible for enhancing the communication skills of contact center agents, focusing on voice modulation, accent neutralization, pronunciation, and overall language proficiency. The trainer will develop and deliver training programs that improve the agents' ability to interact effectively and professionally with customers from di...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Noida location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies...

As a Corporate Communications Trainer in our organization, your primary responsibility will be coaching professionals to effectively communicate with U.S.-based clients. You will be conducting specialized training sessions in American English pronunciation, syllable stress, intonation, and accent neutralization. Additionally, you will be teaching U.S. geography, time zones, business etiquette, and cultural awareness to ensure confident, accurate, and professional communication. Your key responsibilities will include training employees on American English accent, pronunciation, intonation, and syllable stress. You will provide practical coaching on neutralizing mother tongue influence (MTI) a...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Hiring Now International UK & US Process (Voice & Blended) Openings for Freshers & Experienced (05 Years) Process: International Voice & Blended (UK & US) Salary: 3 LPA 6.5 LPA In-hand: 20,000 – 49,000 + Performance Incentives Why Join Us? Global Exposure (UK & US Process) Complimentary Both-Way Cab Facility Fast-track Career Growth Attractive Incentives + Stable Career Work Schedule 5 Days Working 2 Rotational Offs Rotational Shifts (UK & US) Your Role Handle inbound & outbound international calls/chats Provide timely, professional, and accurate customer support Maintain proper documentation of customer interactions Follow set guidelines, scripts & quality benchmarks Achieve targets on qual...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologi...

As a Voice and Accent Trainer, you will be responsible for developing and conducting training programs to enhance voice and accent clarity. Your focus will be on improving pronunciation, articulation, and tone control to facilitate effective communication. You will provide valuable feedback and guidance to employees on voice modulation and emotional expression. Additionally, you will work on enhancing voice projection techniques to ensure better communication in a global business environment. To excel in this role, you must possess clear communication skills, expertise in voice modulation, pronunciation, articulation, tone control, emotional expression, and voice projection. A minimum of thr...

Role: Voice and accent Trainer (Soft Skills Trainer) Company Description At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent or soft skills trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity! Job Description Specialists in this role get to: Enable and guide: Deliver and evaluate soft ...

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

As a Voice Coach in the BPO sector based in Indore, India, you will play a crucial role in enhancing the communication skills of our customer support representatives. Your primary focus will be on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Your responsibilities will include conducting voice and accent training for both new hires and existing employees, coaching on pronunciation, intonation, clarity, and diction, and developing training modules for accent neutralization, soft skills, and effective communication. You will evaluate agents through mock calls, call listening, and feedback sessions, identify lan...

Description We are seeking a dedicated and motivated individual for the position of International Voice Process. This role involves handling calls from international customers, addressing their queries, and providing top-notch service. The ideal candidate will have a passion for customer service and the ability to communicate effectively with diverse customers. Responsibilities Handle international customer calls and provide exceptional service Resolve customer queries and issues efficiently Maintain a high level of professionalism and empathy during interactions Document call information and customer feedback accurately Collaborate with team members to improve service delivery Participate i...

You are looking for a highly skilled and experienced Soft Skills & Voice & Accent Trainer (Lead Trainer) to join the team in Navi Mumbai - Ghansoli. The ideal candidate will have a minimum of 5 years of experience, with at least 2 years as a Voice & Accent Trainer. Your role will involve conducting Voice & Accent (VnA), Soft Skills, and Behavioral Training for customer support teams, identifying training needs, designing effective training modules, and monitoring trainee progress to improve performance. Key Responsibilities: - Conduct Voice & Accent (VnA), Soft Skills, and Behavioral Training for customer support teams. - Identify training needs through Training Needs Identification (TNI) & ...

Role & responsibilities The candidate will deliver English language and soft skills, in-person classroom to different cohorts at our different client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 2 years, training in Business communication/English language/Soft skills Excellent presentat...

Role- Voice & Accent Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore, Mysore WFO| Rotational shifts CTC - 9 LPA Contact- 9214334811 Aman

Description We are seeking a dedicated and enthusiastic candidate for the position of International Voice Process. This role involves communicating with customers from various countries, providing them with support and resolving their queries through effective communication. Responsibilities Handle inbound and outbound calls for international customers. Provide excellent customer service and support to clients. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve performance targets and goals. Follow up with customers to ensure satisfaction and resolution of issues. Skills and Qua...

As a part of Maropost, you will play a crucial role in developing and delivering voice and accent training programs to enhance communication skills and cultural sensitivity among employees. Your responsibilities will include creating tailored training programs, guiding employees to achieve accent neutrality, leading workshops and coaching sessions for communication skills enhancement, promoting cultural awareness, providing constructive feedback and assessments, staying updated on voice and accent training trends, and maintaining detailed documentation of training sessions. To excel in this role, you should possess extensive knowledge of linguistics, speech patterns, and foreign accent acqui...

Role & responsibilities The candidate will deliver Business communication and soft skills, in-person classroom to different cohorts at our different client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 2 years, training in Business communication/English language/Soft skills Excellent pre...

Role & responsibilities The candidate will deliver voice and accent, and soft skills, in-person classroom to different cohorts at our different client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 3 years, training in Business communication/English language/Soft skills Excellent presenta...

Position: Executive V&A Trainer Department: Training Location: Ahmedabad, India Job Summary Conduct V&A training for the new hires, which includes accent neutralization, soft skills and American culture sensitization, and provide floor support. Role and Responsibilities : Train new hires on V&A, grammar, culture and customer service Conduct V&A training per specified training curriculum Facilitate transition of employees from training to move into the work environment Provide floor support through call monitoring, feedback and coaching to improve quality of delivery Actively work with the Service Delivery teams to better the quality of employees performance Conduct refreshers on V&A, custome...