104 Accent Neutralization Jobs

Please share your profile at surbhi.malhotra@nlbtech.com Key Responsibilities: Conduct Voice & Accent (V&A) training sessions for new hires and existing employees. Deliver neutralization techniques and help participants develop global English communication skills. Evaluate trainees' pronunciation, intonation, grammar, fluency , and comprehension abilities. Facilitate communication skills enhancement programs including grammar, listening, and conversation flow. Create, revise, and maintain training content, lesson plans, and evaluation tools . Work closely with Recruitment and Operations to identify training needs and conduct refresher or upskilling programs. Maintain accurate assessment reco...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 35000 to Rs. 45,000 - Responsible for both production and training

Role & responsibilities The candidate will deliver English language and soft skills, in-person classroom to different cohorts at our the client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 5 years, training in Business communication/English language/Soft skills Excellent presentation an...

Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...

1. Detailed Sales Job Description, including: * Key responsibilities - Buying and Selling, Maintaining healthy business with overseas and domestic clients * Required skills and experience Smart enough to understand on hand opportunities and get it on board for company * Target audience / market segment Telecommunications Industry. * Expected sales targets (if applicable). Nothing for 3 months but after that they need to justify their Salary. 2. Product / Service Details, including: * Overview of the product/services to be sold Telecommunications Services (SMS, Voice Mins) * Key features and unique selling points We will train them * Sales process or sales cycle related training will be avail...

Communication Coach Exp- 3+ Years (2+ Yrs as Comms Coach on paper) Loc- Gurgaon Pkg- 8.5 LPA || US & UK Shifts Skills- VNA, TNA, TNI, TTT, OJT, Comms Training etc NP- 0 to 30 Days Nancy 8586914964 Nancy.imaginators7@gmail.com

Responsibilities Handle inbound and outbound voice calls for international clients. Provide excellent customer service and support to clients across various time zones. Resolve customer inquiries and issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer satisfaction.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Voice and Accent Trainer : We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer-facing teams. The ideal candidate will be responsible for training employees in neutral accent, pronunciation, intonation, and overall verbal communication to meet global standards. Voice and Accent Trainer will lead the desig...

voice coach Goregaon, Maharashtra, India (On-site) Shift: 24/7 (5 days working) Roles & Responsibilities: Accent Neutralization: Reduce regional influence on speech for better global comprehension. Pronunciation & Articulation: Train agents to pronounce words clearly and correctly. Voice Modulation & Tone: Develop skills to maintain a professional, empathetic, and confident tone. Listening Skills: Enhance active listening for accurate understanding and response. Customer Service Language: Teach appropriate phrases, vocabulary, and cultural nuances for international interactions. Key Deliverables: Customized voice training modules. Individual and group coaching sessions. Pre- and post-trainin...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Chennai location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. Details Shift Timings :General shifts City:Chennai Siruseri Mode : Classroom No of working Hours-5 days/ 9 hours Assignment duration -3-6 months Start date Immediate

Job Summary: We are looking for voice & accent trainers and content development experts to facilitate learners in acquiring knowledge, skills and competencies in improving voice competencies. The role supports day to day training needs of the process through regular analysis, call monitoring, coaching, instructor-led training, content development and administrative duties. Job Responsibilities: Training Need Assessment Instructor-Led classroom training Voice Coaching Content Development (eLearning and ILT) Stakeholder management Creation, Implementation and execution of training plan Creation of daily, weekly, monthly reports Creation of review dashboards Competency Requirement: Excellent ve...

Deliver soft skills and English communication training, conduct grammar and speaking sessions, develop training modules, assess learner progress, run activities and role-plays, conduct and classroom sessions. Required Candidate profile Experienced trainer skilled in soft skills, spoken English, grammar, communication, and presentation coaching. Strong facilitation, learner engagement, and ability to train diverse groups in classroom

Role: Voice and Accent Trainer- Asst Manager/ Manager : We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer-facing teams. The ideal candidate will be responsible for training employees in neutral accent, pronunciation, intonation, and overall verbal communication to meet global standards. Voice and Accent Trainer will lead the design, delivery, and continuous improvement of voice and accent training programs across the organization. This role demands strategic thinking, stakeholder management, and hands-on training expertise to elevate communication standards and ensure global readiness of customer-facing teams. Key Responsibi...

training to team members to enhance their communication skills Develop communication programs tailored to the needs Monitor evaluate effectiveness of training programs Support team members in improving performance in chat email & voice processes Required Candidate profile Exceptional spoken written English Exp in chat email voice processes mandatory Strong background in Learning and Development Exp in the BFSI Telecom Real Estate Demonstrated coaching experience

Role Overview: You will be responsible for enhancing the communication skills of customer-facing teams by providing training in neutral accent, pronunciation, intonation, and overall verbal communication to meet global standards. As a Voice and Accent Trainer, you will lead the design, delivery, and continuous improvement of voice and accent training programs across the organization. Your role will require strategic thinking, stakeholder management, and hands-on training expertise to elevate communication standards and ensure global readiness of customer-facing teams. Key Responsibilities: - Conduct training sessions on voice modulation, accent neutralization, pronunciation, and grammar. - D...

Description This role is for freshers/entry-level candidates looking to start their career in international voice processes. As a member of our team, you will engage with customers from the UK, providing top-notch support and solutions to their inquiries. Responsibilities Handle international customer queries via voice communication. Provide accurate information and solutions to customer issues. Maintain a high level of professionalism and customer service standards. Collaborate with team members to improve processes and customer satisfaction. Document customer interactions and feedback accurately. Participate in training and development programs to enhance skills. Skills and Qualifications ...

Description This role is for freshers/entry-level candidates looking to start their career in international voice processes. As a member of our team, you will engage with customers from the UK, providing top-notch support and solutions to their inquiries. Responsibilities Handle international customer queries via voice communication. Provide accurate information and solutions to customer issues. Maintain a high level of professionalism and customer service standards. Collaborate with team members to improve processes and customer satisfaction. Document customer interactions and feedback accurately. Participate in training and development programs to enhance skills. Skills and Qualifications ...

As a Voice Coach in the Operations Department of the Contact Centre, your role is to enhance the communication skills, cultural awareness, and emotional intelligence of the team serving UK and US customers. Your primary focus will be on accent neutralization, cultural alignment, and fostering empathy to ensure exceptional customer service. Additionally, you will drive continuous improvement initiatives to elevate team performance and align with organizational goals. **Key Responsibilities:** - Conduct training sessions on voice clarity, tone, modulation, and accent neutralization for improved communication with UK and US customers. - Develop personalized coaching plans to address individual ...

Key Responsibilities: Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees for American English Assess trainees current communication and accent levels to design customized training plans. Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage. Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication. Create and maintain training content, exercises, and audio/visual materials for continuous learning. Role- Contractual (6 Months) Work Mode- WFO(Hybrid) Required Skills & Qualifications: Bachelor's degree in English, Communication, or any related...

Train a team of associates and impart knowledge that impact soft skills, voice and accent, language or behaviors defined by client. Conduct refresher and update training on Communication, Soft skills, Grammar, Syllable Stress, Voice intonation. Ongoing monitoring of associates performance and tracking deviations. Help in achieving continuous improvements by running refreshers that are specifically curated to meet the KPI's Regularly assess training needs to fill gaps in performance. Conduct periodic meetings & huddles with the team to gauge and improve performance. Track and ensure improvement of lower performing associates. Facilitating internal audits on communications and soft skills. Suc...

Job Title: Associate Manager Learning and Development - Lead Happiest Minds, a leading digital transformation and technology services company, is seeking a dynamic and experienced Associate Manager Learning and Development - Lead to join our team. The ideal candidate will possess a passion for developing talent and enhancing organizational performance through effective learning methodologies. Responsibilities: Key Responsibilities: Partner with global business and learning teams to analyse learning needs focused on English fluency, voice modulation, accent neutralization, and behavioural skills aligned with client and business requirements. Design, develop, and facilitate culturally aware tr...

About the role As a key member of the team, you will work closely with the learning and development team, analyze data, and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with company's core values. Key Responsibilities Consistent alignment with operations by auditing calls, understanding needs, conducting refresher training Demonstrating innovation in training by carrying floor requirement into classroom training Maintaining Data and MIS as per training require...

Customer Support Associate / Customer Service Executive - International Voice & Blended (5-Day Work) Customer Support Associate / Customer Service Executive - International Voice & Blended (5-Day Work) Job Location Pune - Kharadi Viman Nagar Yerwada Hinjewadi Employment Type Full-Time Voice, Chat & Blended Process Eligibility UG & Graduate Freshers Welcome Strong English communication skills Willing to work night & rotational shifts Ready to start immediately Key Responsibilities Communicate with customers from the UK/US Assist with queries via Voice, Chat, and Blended channels Solve problems with patience and professionalism Maintain clear, accurate, and customer-first communication Perks F...

As a Voice Coach in the BPO sector based in Indore, India, your primary role will be to enhance the communication skills of customer support representatives. You will focus on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Key Responsibilities: - Conduct voice and accent training (VnA) for new hires and existing employees. - Provide coaching on pronunciation, intonation, clarity, and diction to improve customer service communication. - Develop training modules for accent neutralization, soft skills, and effective communication. - Evaluate agents through mock calls, call listening, and feedback sessions. - Iden...

Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...