Tele Caller

About ABL Education

ABL Education is a fast-growing start-up specializing in STEM education solutions for schools. We design and manufacture Robotics & STEM Kits and provide experiential learning opportunities to empower students and educators. With innovation at our core, we are expanding our reach to schools across India.

Roles and Responsibilities

• Make outbound calls to prospective schools/clients to promote company products and services.
• Handle inbound queries from schools and provide accurate information.
• Generate leads and set up appointments for the sales team.
• Maintain a database of leads, follow-ups, and call records in an organized manner.
• Explain product features, benefits, and pricing to clients confidently.
• Build and maintain positive relationships with potential and existing clients.
• Meet daily/weekly/monthly calling and lead generation targets.
• Assist in preparing reports related to call performance and lead conversion.
• Coordinate with the Sales/Business Development team for closures.

Required Skills and Qualifications

• Excellent communication skills (verbal and written) in English and Hindi.
• Ability to engage clients confidently over the phone.
• Strong listening, negotiation, and persuasion skills.
• Basic knowledge of computers, MS Office, internet, and email.
• Ability to work with targets and deadlines.

Experience

• Minimum 6 months to 1 year of experience in Tele calling, Customer Support, Inside Sales, or a related field.
• Experience in the education sector will be an added advantage.

Key Attributes

• Positive attitude with a customer-centric approach.
• Self-motivated and goal-oriented.
• Good interpersonal and relationship-building skills.
• Professional and courteous behavior.