Chat Support Executive / Customer Support (Chat Process) Kenn It Business Solutions

1.0 - 3.0 years

0 - 3 Lacs

bengaluru, karnataka, india

On-site

Job Title: Chat Support Executive / Customer Support (Chat Process) Job Summary We are looking for a detail-oriented and customer-focused Chat Support Executive to assist customers through real-time online messaging. The role involves resolving queries, providing product information, and ensuring a smooth customer experience through professional and timely communication. Key Responsibilities Handle incoming customer chats and respond promptly with accurate information. Assist customers with product inquiries, order status, payments, refunds, and account-related issues . Provide step-by-step troubleshooting for customer concerns. Maintain a polite, professional, and empathetic tone in all int...

Posted 2 weeks ago

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Tele Caller Sparrowbytes Fintech Solutions

0.0 - 2.0 years

1 - 1 Lacs

gurugram

Work from Office

Responsibilities: * Meet daily/weekly sales targets * Maintain customer database using MS Office tools * Cold call leads, close deals via phone * Handle objections with negotiation skills * Schedule appointments and follow-ups

Posted 2 weeks ago

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