623 Active Listening Jobs - Page 18

- Handle student queries via call, email, and chat - Resolve issues promptly and professionally - Ensure high customer satisfaction - Maintain service quality standards - Work in a fast-paced EdTech environment Required Candidate profile - Excellent English communication - Strong interpersonal & problem-solving skills - Customer-focused attitude - Basic tech knowledge - 0–2 years of experience in support roles preferred

As a Senior Product Owner (HOS - Sales & Event Integration) at Amadeus Hospitality, you will be responsible for collaborating with Product Management and R&D teams to develop specifications and wireframes for new product features. Your role will require strong technical analysis and solution design skills. To qualify for this position, you should possess a Bachelor's or Master's degree in computer science or a related field, or have equivalent work experience. You should have 7-11 years of experience in a software engineering/product owner role within a distributed product development environment. Experience with Agile, Kanban, or Scrum methodologies is preferred, and SAFe certification woul...

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, e...

As a Customer Relations Manager at Solstellar, your primary responsibility will be to serve as the main point of contact for our valued clients. Your role involves ensuring exceptional customer experiences by developing and implementing customer relationship strategies to enhance client satisfaction and retention. Collaborating with sales, marketing, and technical teams is essential to deliver seamless customer service and foster long-term relationships. Your ability to address inquiries, concerns, and feedback promptly and professionally will contribute significantly to enhancing customer satisfaction and loyalty. Key Responsibilities: - Develop and implement customer relationship strategie...

As a Head of User Acceptance Testing at Morgan Stanley India, you will be responsible for leading and managing a large team of UAT testers and Test Leads across different Platforms Areas. Your team will functionally own and execute UAT for global Wealth Management platforms from India, which are utilized by financial advisors, branch managers, support professionals, and clients. In this role, you will be accountable for testing a portfolio of strategic, tactical, and risk development work amounting to over $500M. You will serve as an escalation point for both the team and US-based Platforms partners, managing fungibility within the testing team and overseeing shifts and knowledge transfer ba...

The ideal candidate for a position in business application consulting at PwC should specialize in providing consulting services for various business applications, with a focus on optimizing operational efficiency for clients. You will be responsible for analyzing client needs, implementing software solutions, and offering training and support for the seamless integration and utilization of business applications. Your efforts will enable clients to achieve their strategic objectives effectively. In the realm of Oracle compliance and security at PwC, your role will entail delivering consulting services to validate compliance and enhance security within Oracle applications. This will involve an...

Are you curious, motivated, and forward-thinking At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our,

At PwC, the focus in audit and assurance is on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. This includes evaluating compliance with regulations, assessing governance and risk management processes, and related controls. The internal audit team at PwC is involved in building, optimizing, and delivering end-to-end internal audit services across various industries. This encompasses IA function setup and transformation, co-sourcing, outsourcing, and managed services, utilizing AI and other risk technology and delivery models. The combination of IA capabilities ...

Role & responsibilities Assist in guiding students through available educational loan options (including nonprofit, government, and partner-financed programs) Support students with loan application steps, documentation requirements, and follow-up communication Review loan application materials for completeness, accuracy, and compliance with organizational policies Maintain and update internal databases with student financial aid information Answer student inquiries via email, phone, and messaging platforms with empathy and accuracy Track loan application statuses and assist in compiling reports for internal use and donor reporting Collaborate with cross-functional teams (Student Success, Tec...

At PwC, your role in tax services involves providing advice and guidance to clients on tax planning, compliance, and strategy. You will assist businesses in navigating complex tax regulations and optimizing their tax positions. As part of the tax compliance team, your focus will be on ensuring clients" compliance with tax laws and regulations. This includes reviewing and analyzing financial data, preparing and filing tax returns, and helping businesses meet their tax obligations while minimizing risks of non-compliance. In this role, your curiosity and reliability are key attributes that contribute to the success of the team. You are expected to adapt quickly to working with a diverse range ...

At PwC, we specialize in providing consulting services for a variety of business applications, with a focus on helping clients optimize operational efficiency. As a member of our Oracle technology team, you will be responsible for managing and utilizing the Oracle suite of software and technologies within an organization. This includes tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. You are expected to be a reliable and contributing member of a team, driven by curiosity and a desire to learn and grow. In our fast-paced environment, you will work with a diverse range of clients and team members, each presenting unique chall...

You will be joining a pioneering team at SuperAGI, focused on revolutionizing Artificial General Intelligence through cutting-edge research and innovative AI products. The company's vision is to reshape the future of applications through intelligent, autonomous solutions that drive exceptional efficiency and growth. SuperAGI is creating a world where AI and human intelligence synergize seamlessly to achieve remarkable outcomes. If you are passionate about AI and aspire to be a part of a team that is shaping the future, SuperAGI is the perfect place for you. As a Sales Development Representative (SDR) at SuperAGI, your primary responsibility will be to engage with potential customers via phon...

As an Employee Relations (ER) Advisor at FIS, you will play a crucial role in providing expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies. Your responsibilities will include conducting thorough investigations into intricate HR-related employee grievances and ethics cases, resolving conflicts, and recommending appropriate actions. Additionally, you will handle consultation actions such as TUPE, with external support for larger actions, and manage sensitive, in-depth, and escalated involuntary terminations. You will be required to administer and facilitate work agreements between works councils, unions, employees, and man...

At PwC, our team of business application consultants specializes in providing consulting services for various business applications to help clients optimize operational efficiency. As a Guidewire developer at PwC, you will focus on developing and customizing applications using the Guidewire platform, which offers tools for policy administration, claims management, and billing for insurance companies. Your responsibilities will include designing, coding, and testing software solutions tailored to meet the specific needs of insurance organizations. Driven by curiosity, you are a reliable team member who thrives in a fast-paced environment. You will be expected to adapt to working with diverse ...

At PwC, the focus in brand management, marketing, and sales is on collaboration to develop and execute strategic sales and marketing initiatives. This involves driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Market research, digital marketing, creative campaigns, and effective sales strategies are utilized to engage clients, enhance the firm's brand and market presence, and achieve organizational targets. As a marketing generalist at PwC, your role will involve a wide range of marketing activities aimed at promoting the Firm's products or services. This includes conducting market research, developing marketing strat...

As an Optometrist/Sr. Optometrist at Lenskart, you will be an integral part of the team, reporting directly to the Store Manager and liaising with the Areas Operations Manager. Lenskart, India's fastest growing eyewear company, is on a mission to provide vision care to the nation. Backed by prominent investors like IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart offers a wide range of eyewear products, including prescription glasses, contact lenses, and sunglasses tailored to meet customers" unique needs. Your role goes beyond traditional eye check-ups; you will also be responsible for driving sales and ensuring exceptional customer experiences. Your primary responsibilities will ...

As a skilled professional in the field, you will be responsible for the onsite installation and commissioning of our machines, as well as monitoring the installed equipment and machinery. Your role will involve responding to customer service requests, diagnosing equipment problems, and delivering timely and effective solutions to ensure customer satisfaction. To excel in this position, you should possess active listening and exceptional customer service skills. Your knowledge of industry-specific regulations and standards will be crucial in executing your responsibilities effectively. Additionally, your ability to communicate technical concepts and solutions clearly to customers will be vita...

At PwC, our brand management, marketing, and sales team members collaborate to develop and execute strategic sales and marketing initiatives. Your focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Using market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In marketing and sales operations at PwC, you will play a crucial role in enabling the smooth functioning of the company's marketing and sales processes and maximizing efficiency. Your responsibilities will inc...

At Corsearch, the focus is on creating a world where consumers can rely on the decisions they make. As a leading global player in Trademark and Brand Protection, the company collaborates with businesses to safeguard their most critical assets in today's intricate digital landscape. Aiding brands with comprehensive solutions driven by AI data and in-depth analytics, Corsearch empowers them to establish, monitor, and defend their presence against encroachments and counterfeiting. Why Choose Corsearch Innovative Solutions: By merging advanced technology with expert judgment, we deliver top-notch services in trademark clearance, brand protection, and anti-counterfeiting. Global Impact: Trusted b...

As an International Customer Service Representative (Night Shift) at our fast-paced global Business Process Outsourcing (BPO) company, you will be responsible for providing multilingual voice and digital support services for Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions aligned with North American and European time zones. Your role will involve handling inbound and outbound voice calls, emails, and live chats from US/UK customers, with a focus on achieving first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and e...

At PwC, we focus on providing advice and guidance to clients on tax planning, compliance, and strategy. Our tax services team helps businesses navigate complex tax regulations and optimize their tax positions. In the indirect tax department, you will specialize in value-added tax (VAT), goods and services tax (GST), sales tax, and other indirect taxes. Your role will involve offering clients advice on indirect tax planning, compliance, and strategy to help them navigate intricate regulations and enhance their indirect tax positions. As a member of our team, you are expected to be driven by curiosity and be a reliable contributor. In our dynamic environment, you will work with a diverse range...

The Tele caller role is a full-time on-site position located in Zira. As a Tele caller, your primary responsibilities will include managing both outbound and inbound calls, generating leads, and offering detailed information about products and services. You will be expected to adhere to communication scripts, address customer inquiries, and maintain accurate customer databases. Additionally, scheduling appointments, tracking call outcomes, and ensuring overall customer satisfaction will be crucial aspects of your daily tasks. To excel in this role, you should possess strong verbal communication skills, active listening abilities, and clear articulation. Prior experience in customer service, ...

As a customer support representative, you will be responsible for providing exceptional service to our clients. Your track record of exceeding call targets demonstrates your commitment to delivering high-quality assistance. Utilizing strong phone handling skills and active listening, you will effectively address customer inquiries and concerns. Proficiency in CRM systems and practices is essential for maintaining accurate customer records and ensuring timely follow-up. Your excellent communication and presentation abilities will enable you to convey information clearly and professionally. In this role, you must possess the capacity to multitask, prioritize tasks, and manage your time efficie...

Role & responsibilities Preferred candidate profile

The Sales Associate position at Eninrac Consulting Private Limited requires 6 months to 1 year of experience in sales, preferably in research & consulting services. The role is based in Noida and the company is looking to fill 2 positions with individuals who are graduates in B.A / B.Sc / BBA / B.Com. Eninrac Consulting is a premier market research, advisory, and consulting firm specializing in the energy and infrastructure sectors. They provide strategic insights and actionable intelligence to drive business growth, enhance operational efficiency, and foster sustainable development for clients. The company's commitment to excellence and innovation makes them a trusted partner in navigating ...