International Voice Process Female Candidates

You will be responsible for handling inbound calls from customers regarding products or services, ensuring timely resolution of their inquiries. Utilize call management systems efficiently to log and track customer interactions, providing accurate information and resolving issues effectively. Your role will involve engaging with customers to upsell products or services, meeting sales targets, and maintaining a high level of professionalism at all times. As a candidate for the International Voice Process role located in West Delhi, your key skills should include exceptional communication abilities, proficiency in call management systems, and demonstrated sales skills. You will need to possess customer service skills to ensure customer satisfaction, active listening skills to understand customer needs, and strong problem-solving abilities to address issues promptly. Time management skills are crucial to prioritize tasks efficiently, while the ability to multitask and navigate multiple systems simultaneously is essential to provide quick assistance. This full-time position is open to dynamic female candidates, including freshers, with work experience requirements ranging from 0 to 1 year. The ideal candidate should be able to work in Dwarka More, with working days scheduled for 6 days a week and timings from 10:00 am to 7:00 pm. The salary offered for this role ranges from 18k to 25k. Female candidates are preferred for this position. Your responsibilities will include not only handling customer inquiries but also actively engaging with customers to upsell products or services, achieving sales targets, and ensuring customer satisfaction. You will need to maintain a professional demeanor under pressure, identify customer needs, and collaborate with team members to improve operational efficiency. Additionally, you will be required to report service issues, troubleshoot problems, and participate in skills training as necessary. If you are interested in this opportunity, please send your resume to nidhi@acesglobal.net. For more information, you can visit the website https://acesglobal.co.in/.,