633 Active Listening Jobs - Page 21

You will be joining Remarkable Education, a company that is dedicated to providing high-quality education and counseling services to empower students in making informed decisions about their future careers. As a Psychological Counselor in Jodhpur, your main responsibility will involve providing counseling services to students to help them navigate their educational and career choices. This full-time on-site role will require you to conduct individual and group counseling sessions, administer assessments, develop personalized plans, and collaborate with teachers, parents, and other professionals to support students in their personal and academic growth. Your role will be crucial in creating a...

Looking for candidate with 2-4 years of experience Mode of work : work from office Mode of Interview : Walk- in Immediate joiner preferred Candidate from kochi is more preferred Preferring Female Candidates Proven working experience as HR Manager People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Employee retention, KPI analysis, KRA, HR Plocies , Statutory complaince In-depth knowledge of labor law and HR best practices Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Sch...

The role of Front Office Executive in the HR & Admin department is crucial in creating a positive first impression and ensuring smooth office operations. As a Front Office Executive, you will be the initial point of contact for clients, visitors, and employees, both in person and over the phone. It is essential to possess excellent communication skills, active listening abilities, and quick learning capabilities. Your role will encompass tasks such as greeting visitors, answering and directing incoming calls, scheduling appointments, and managing office correspondence. The ideal candidate for this position should be a female candidate from the Western Line, aged between 22 to 32 years, and a...

You will be joining Vishay Intertechnology, Inc. as a Senior Manager of Supply Chain Systems and Processes in San Jose, California, Binan Philippines, or Pune, India. Your main responsibilities will include maintaining and optimizing planning systems, ensuring master data management integrity, automating reporting processes, collaborating with cross-functional teams, troubleshooting and resolving issues, providing training and support to end-users, ensuring data governance and compliance, monitoring system performance, enhancing data visualization, and managing a team of 4-6 direct reports. To excel in this role, you should have expertise in SAP APO, SAP Master Data Management, SAP integrati...

A teacher's core responsibility is to educate students by developing and delivering lesson plans, assessing student progress, and creating a positive learning environment

A Call Centre Executive in Healthcare Manages Inbound & Outbound Calls To Assist Patients & Providing information About Medical Services 1. Scheduling Appointments 2. Follow up with patients 3. Maintaining Accurate Records of All Calls, transactions, and patient information in the database. 4. Identifying and resolving issues efficiently and effectively. 5. Time Management Skills 6. Basic System Knowledge & Typing Skill 7. Rotational Shifts & Week Offs 8. 6 Days Working

Any candidate who wants to apply can contact on the given contact number 07303998586 Description We are seeking enthusiastic freshers/entry-level candidates for the Tele Marketing position in our team. This role involves making outbound calls to potential customers, promoting our products and services, and generating leads for our sales team. Responsibilities Conduct outbound calls to potential customers to promote products and services. Generate leads and schedule appointments for the sales team. Maintain detailed records of calls and customer interactions in the CRM system. Follow up with prospects to nurture leads and close sales. Provide exceptional customer service and address customer ...

International Recruiting activities. Mobilization of candidates Review CVs. Interviewing applicants to determine qualification & experience. Maintaining contact with candidates. Scheduling and conducting interviews. Required Candidate profile Any Graduate. Good command in verbal English, Hindi, Malayalam language. Experience in Interntional Recruiting. Computer skill - word, excel, e-mail, etc. Knowledge of handling social media.

Call customers to make payment. Call Branch staff and follow up on Unrecovered cases Meet the collection target set by the Unit Maintain proper call records Update the status or details of the call in the software Maintain MIS of the calls done and data shared with teams Escalate critical issues to Manager Ensure that Customers are treated well during the call Customer (Both Internal & External) Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about thebankingproducts and services. Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of di...

Responsibilities: Debt Recovery & Follow-up: Initiate contact with customers via phone calls, emails, SMS, and sometimes field visits (depending on policy and stage of delinquency) to follow up on overdue retail loan/credit card payments. Educate customers on their outstanding dues, applicable charges, and repayment options. Negotiate payment arrangements and plans that are mutually agreeable and compliant with company policy. Track and manage a portfolio of delinquent accounts, ensuring timely follow-up and escalation as per defined processes. Work towards achieving individual and team collection targets for assigned products/segments. Customer Interaction & Conflict Resolution: Handle cust...

Role & responsibilities Visit customers whose loans have been rejected or cancelled and report the reasons to ACRM/CRM Attend non-financial transactions such as; updating customers mobile number, handle customer requests such as pass book print, account statements, cheque book, ATM, PIN requests, account closure requests (FD/CASA/RD) and address change request etc. Handle customer enquiries & complaints received through BCs Provide feedback to the CRM about product/process and contribute to the improvement Engage in creating awareness about appropriate loan utilization/savings to the customers Responsible for motivating customers to use alternate channels such as ATMs, BCs and assist/educate...

ROLE PURPOSE & OBJECTIVE The Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers. Developing and Expanding existing HNI customer relationships by ensuring quality portfolio. Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details. Call Handling as per desired standards. Fulfilling customer service requirements and deepening relationships. Creating the opportunity to provide financial solutions to customers via cross-sell and upsell. Aids in developing and maintaining strong customer relationships, both within a company as w...

Responsibilities: Customer Interaction: Handle a high volume of inbound and outbound customer calls in a professional, courteous, and efficient manner. Actively listen to customers to understand their needs, concerns, and issues. Provide clear, concise, and accurate information regarding products, services, policies, and procedures. Effectively de-escalate calls with frustrated or irate customers, maintaining a calm and empathetic demeanor. Ensure a positive customer experience on every call. Issue Resolution & Troubleshooting: Identify, diagnose, and resolve customer issues related to products, services, billing, technical problems, or general inquiries. Guide customers through troubleshoot...

Key Responsibilities: Prospecting and Lead Generation Client Relationship Management Product Demonstration and Presentation Negotiation and Closing Sales Target Achievement CRM Management Market Research Collaboration Required Candidate profile experience in sales minimum 1 year

Here's a comprehensive Job Description (JD) for a Voice Process Executive , with skills separated by commas, specifically for the Hyderabad, Telangana, India location, reflecting the common requirements in the BPO/Contact Center industry. Voice Process Executive Location: Hyderabad, Telangana, India Reports To: Team Lead - Operations / Customer Service Team Lead Job Summary: The Voice Process Executive is responsible for providing exceptional customer service and support primarily through inbound or outbound phone calls. This role involves handling customer inquiries, resolving issues, providing information, and ensuring a positive customer experience, while adhering to company policies and ...

Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media Provide accurate, valid, and complete information by using the right tools/methods Resolve product or service issues by clarifying the customer's complaint and determining the root cause Process orders, forms, applications, and requests Maintain records of customer interactions and transactions Follow communication procedures, guidelines, and policies Escalate unresolved issues to appropriate internal teams Stay updated on product knowledge and system updates Ensure customer satisfaction and provide professional customer support Required Skills and Qualifications: High school diploma or equivalent; bachel...

Roles and Responsibilities Handle inbound calls from customers to resolve their queries and concerns. Provide excellent customer service by addressing issues promptly and professionally. Maintain accurate records of all interactions with customers using CRM software. Meet daily targets for call volume, sales conversion rates, and quality metrics. Collaborate with team members to achieve shared goals and objectives. Desired Candidate Profile Excellent communication skills with active listening abilities. Strong convincing skills for effective customer handling. Ability to work under pressure with a positive attitude. 1-5 years of experience in telecalling or a related field (BPO/Call Centre).

Make outbound calls to prospective customers. Handle inbound calls and respond to inquiries. Promote and explain products/services to potential clients. Maintain customer database and update call records in CRM. Follow up with leads and ensure timely closures. Achieve daily/weekly/monthly targets. Handle customer objections and provide solutions. Work collaboratively with the sales and support teams. Key Skills Required: Excellent communication, active listening, sales and persuasion, customer handling, product knowledge, problem-solving, multitasking, time management, CRM and data entry, basic computer skills, persistence and resilience, team collaboration, adaptability.

Description We are looking for a motivated and enthusiastic Telesales representative to join our dynamic team in India. The ideal candidate will be responsible for engaging with potential customers over the phone, promoting our products and services, and closing sales. This is a great opportunity for individuals looking to kick-start their career in sales. Responsibilities Conduct outbound calls to potential customers to promote and sell products/services. Achieve daily/weekly sales targets and performance metrics. Build and maintain relationships with customers to enhance customer satisfaction. Provide accurate information regarding products and services to customers. Handle customer inquir...

Hiring Only for Candidates from Mumbai Location. Company Name - Foundever. Work Mode - Work from Office. Role: Customer Service Representative (Voice Process) Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Skill: Excellent Communication Skills in English (Verbal and Written). Shift Timing - Rotational of 24*7 (Any 9 hours rotational shift) Candidate should be comfortable working in night shits Age Eligibility: 20 years to 39 years Location - Andheri East (Chandivali) Job Summary : Ensuring customer satisfaction and fostering positive relationships with our clients. Responsible for addressing customer inquiries, resolving issues. Your strong communication skills, pro...

We are seeking an Academic Counsellor to join our overseas education team. The ideal candidate will guide students in selecting appropriate courses and universities abroad, based on their academic background, career goals, and financial capacity.

Description We are looking for enthusiastic individuals to join our team as Work from Home - Domestic Voice Process Executives. This role involves interacting with customers over the phone, providing them with information, resolving queries, and ensuring a high level of customer satisfaction. Responsibilities Handle inbound and outbound calls to customers. Provide accurate information and support to customers regarding products and services. Resolve customer queries and issues in a timely manner. Document call details and customer interactions in the CRM system. Maintain a high level of customer satisfaction and professionalism during all interactions. Meet or exceed performance metrics and ...

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is ...

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is ...

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is ...