987 Active Listening Jobs - Page 25

Key Responsibilities: Inbound Call Handling: Respond to incoming calls from BOI customers, addressing inquiries related to accounts, transactions, loans, or other banking services. Provide detailed information on bank products, services, policies, and procedures in a clear and friendly manner. Resolve customer queries, complaints, or issues effectively and efficiently while maintaining a high level of customer satisfaction. Customer Support: Assist customers with routine banking transactions, such as balance inquiries, fund transfers, bill payments, and loan status updates. Help customers navigate online banking platforms or mobile banking apps. Identify opportunities to upsell or cross-sell...

Key Responsibilities: Inbound Call Handling: Answer incoming calls promptly and professionally, providing assistance to customers with their inquiries or issues. Address customer concerns, process requests, and provide information related to products, services, or accounts. Assist customers with troubleshooting or resolving issues, escalating to higher authorities when necessary. Customer Support: Provide excellent customer service by understanding and addressing customer needs in a friendly and helpful manner. Offer solutions and alternatives when customers are dissatisfied or have complaints. Help customers understand product features, pricing, services, and policies. Query Resolution: Res...

Key Responsibilities: Answer customer inquiries regarding products, services, or policies via phone, email, or chat. Resolve customer complaints and issues in a timely and effective manner. Provide product or service information, helping customers make informed decisions. Process orders, returns, and exchanges, ensuring accuracy and customer satisfaction. Maintain customer records and ensure up-to-date information is captured in the system. Escalate complex issues to the appropriate department or supervisor when necessary. Ensure compliance with company policies, procedures, and quality standards. Follow up with customers to ensure issues are resolved and provide additional support if needed...

Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...

Job Title: International Voice Process Executive Job Location: [Mumbai] Job Type: Full-Time | Rotational Shifts | Night Shifts Salary: Up to ?40,000 (In-Hand) Qualifications Required: HSC (12th Pass) / Graduate Both can apply Good command over spoken English Willingness to work in night shifts and rotational week-offs Job Description: We are hiring International Voice Process Executives to handle customer interactions for international clients via voice calls. This role involves providing support, resolving queries, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Handle inbound and outbound international customer calls Provide accurate informatio...

About the role Refer to You will responsible for section You will be responsible for Role modeling the Tesco values and leading by example in what I do and how I behave.- Identifying operational improvements and finding solutions by applying CI tools and techniques- Provide a support and advice to individuals on all elements of the colleague life cycle- Ensure consistent application of people policies and procedures for UK and ROI colleagues- Provide advice and support based on Tesco UK business policy to UK and ROI Tesco colleagues- Take end to end ownership of a query till the time it is resolved- Work in partnership with other product and Tier team to provide quicker resolution- To identi...

Hiring for International Voice Process, IT Service Desk & Chat Support. Excellent English, customer focus is required. Growth-driven role with perks & Benifits .Excellent English & technical aptitude. For more details Call Whatsapp HR - 7620801051

We are seeking energetic Telecalling Executives to handle inbound/outbound calls, provide course information, counsel students, and maintain records. Candidates must have strong communication and convincing skills.

Responsibilities: * Build relationships with clients * Manage time effectively * Meet sales targets * Listen actively * Product knowledge

Company Name: Radiant Consumer Appliances Pvt. Ltd. Brand Name: Cafe Desire Location: Karkhana, Secundrabad, Hyderabad Name of Job Position: Customer Engagement Executive (International Sales) Job Summary Are you a fluent English speaker with a passion for international sales ? Do you enjoy engaging with global clients and converting leads into long-term business relationships? As a Customer Engagement Executive (International Sales), you will be responsible for handling outbound and inbound sales calls with potential customers across different countries. You will represent Cafe Desire to a global audience, ensuring outstanding customer engagement and driving business growth. If youre confid...

Kaigo Home Care Health is a leading provider of personalized home health care services, dedicated to delivering high-quality care tailored to each patient's unique needs and lifestyle. As a Registered Nurse in this full-time on-site role, you will be responsible for providing direct patient care, administering medications, monitoring vital signs, and collaborating with healthcare professionals to develop and implement individualized care plans. Your key responsibilities will include traveling to patients" homes to manage care plans as per physicians" instructions, performing wound inspections and dressings, assisting with personal grooming and hygiene, and assessing patients for any signs of...

As an Inside Sales Specialist at MetroMax Solutions, located in Kudlu Gate Bengaluru, you will be working from 6 PM to 3 AM IST, Monday to Friday, reporting directly to the Senior Sales Manager. Your primary responsibilities will include lead generation and appointment setting through cold calling, emailing, and connecting via social media channels to generate leads specifically in the US Market for IT and BPO solutions. You will be working in the US shift (EST, CST, or PST) and are expected to achieve monthly quotas for lead generation while maintaining a proven track record in the US market. To excel in this role, you should possess 3 to 7 years of experience in sales, preferably with MNCs...

The role of Counselor Intern at RAS Media & Entertainment Pvt. Ltd. in Surat involves providing counseling services, supporting clients, managing client records, and participating in training sessions. As a Counselor Intern, you will work on-site full-time and collaborate closely with the team to ensure clients receive exceptional support and guidance. To excel in this role, you should possess counseling, active listening, and empathy skills. Strong communication and interpersonal skills are essential, along with the ability to maintain confidentiality and uphold ethical standards. Proficiency in managing client records and documentation is required, as well as a basic understanding of menta...

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that in...

As a Security Managed Services Engineer (L2) at NTT DATA, your role revolves around ensuring the operational effectiveness of our clients" security infrastructures and systems. Your proactive approach involves monitoring, identifying, investigating, and efficiently resolving technical incidents and problems to uphold service continuity. Your primary goal is to handle client requests or tickets with technical expertise, guaranteeing their resolution within the agreed service level agreement (SLA). Effective management of work queues, execution of operational tasks, and updating of tickets with resolution actions are integral parts of your responsibilities. By promptly logging incidents and pr...

At PwC, our managed services team focuses on providing outsourced solutions and supporting clients across various functions. Our team members help organizations streamline operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. With expertise in project management, technology, and process optimization, we deliver high-quality services to our clients. As part of managed service management and strategy at PwC, you will be responsible for transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your role will involve continuous improvement and optimization of managed services processes, ...

Join our team at JPMorganChase as a Fund Services Associate I, where you will play a crucial role in enhancing operational services related to fund accounting and administration. Your responsibilities will include executing routine transactions, collaborating with various stakeholders to streamline processes, and proposing improvements to current working methods. With at least three years of experience in fund servicing operations, you will leverage your expertise to ensure accuracy, compliance, and efficiency in fund servicing operations. As a Fund Services Associate I at JPMorganChase, you will work closely with operations, financial controllers, and external partners to contribute to proc...

At PwC, our team members specializing in data and analytics are dedicated to utilizing data effectively to derive insights and support strategic decision-making for our clients. By employing cutting-edge analytics techniques, we assist clients in optimizing their operations and achieving their long-term objectives. As a data analyst at PwC, your primary focus will involve extracting valuable insights from extensive datasets and facilitating data-informed decision-making processes. Your role will entail utilizing skills in data manipulation, visualization, and statistical modeling to assist clients in resolving intricate business challenges. Embodying a sense of curiosity and reliability, you...

At PwC, our team in tax services focuses on providing clients with advice and guidance on tax planning, compliance, and strategy. We help businesses navigate complex tax regulations and optimize their tax positions. In tax consulting and advising at PwC, you will offer consulting and advisory services to clients on various tax matters. Your role involves providing advice and guidance on tax planning, compliance, and strategy, assisting businesses in optimizing their tax positions and navigating complex tax regulations. Driven by curiosity, you are a reliable, contributing member of our team. In our fast-paced environment, you are expected to adapt to working with a diverse range of clients a...

You will be joining RAS Media & Entertainment Pvt. Ltd. as a Counselor Intern at our Surat location. Your responsibilities will include providing counseling services, supporting clients, managing client records, and participating in training sessions. Your role will involve working closely with the team to ensure clients receive the best possible support and guidance. To excel in this role, you should possess counseling, active listening, and empathy skills. Strong communication and interpersonal skills are essential, along with the ability to maintain confidentiality and ethical standards. Proficiency in managing client records and documentation is required, as well as a basic understanding...

The role of Advisor, Customer Experience at PhonePe Limited in Bangalore involves taking ownership of customer problems and striving to provide quick and meaningful resolutions. As part of the Customer Experience Operations team, you will work towards understanding customer issues better and enhancing the overall customer experience by collaborating with internal teams to improve solutions offered by PhonePe. You will be expected to act with integrity and prioritize the customer in every interaction. Handling queries related to PhonePe accounts and transactions, flexing between phone and data channels, and following specified process guidelines to bring about resolutions are key responsibili...

As an Inside Sales Executive at Orange Health Lab in Venkata Reddy Layout, Bangalore, you will utilize your 13 years of experience in Inside Sales, Telecalling, and Chat Process to assist customers in selecting the appropriate diagnostic services. Your primary responsibilities will include making outbound sales calls, understanding customer requirements, recommending suitable health packages, providing clear explanations of pricing and services, handling objections effectively, maintaining accurate CRM records, and consistently achieving or surpassing monthly sales targets. To excel in this role, you must possess excellent communication skills in both Hindi and English, along with strong per...

As a driven individual with a strong sense of curiosity, you play a crucial role as a valuable team member within our fast-paced environment. Your ability to adapt to working with diverse clients and team members, each presenting unique challenges, is essential. Every experience provides you with an opportunity to learn and grow professionally. Taking ownership and consistently delivering high-quality work not only drives value for our clients but also contributes to the overall success of the team. As you navigate through our firm, you have the opportunity to build a personal brand that opens doors to further growth and development. You are expected to possess a range of skills, knowledge, ...

At PwC, the team in managed services is dedicated to providing outsourced solutions and supporting clients across various functions. Our goal is to help organizations streamline their operations, reduce costs, and enhance efficiency by overseeing key processes and functions on their behalf. We excel in project management, technology, and process optimization to deliver top-notch services to our clients. As part of the managed service management and strategy team at PwC, your focus will be on transitioning and running services, along with managing delivery teams, programs, commercials, performance, and delivery risk. Your responsibilities will include continuous improvement and optimization o...

As an Admission/ Sr. Admission Counsellor at Aimlay Pvt. Ltd., you will be a key member of our day shift team. Aimlay is a renowned edtech counselling firm with a successful history of over 15 years. Specializing in guiding working professionals to enhance their academic and career prospects, we focus on helping individuals manage their professional obligations while upgrading their skills and education simultaneously. Your responsibilities will include contacting and following up with potential clients through inbound and outbound calls, provided with leads. You will be required to effectively articulate Aimlay's services, leading to the conversion of leads into enrollments. Conducting need...