We are looking for Immediate joiners only. Job Summary We are seeking a highly organized and result-driven Call Center Manager (age below 35 years) to lead and manage our call center operations. The ideal candidate will be responsible for supervising the day-to-day activities of the call center team, ensuring performance targets are met, and delivering an exceptional customer experience across all touchpoints. The role requires strong leadership, team management, and data-driven decision-making capabilities. Key Responsibilities Supervise and manage daily operations of the call center including inbound and outbound teams. Set performance goals and KPIs for the team and ensure consistent achievement. Monitor calls and provide constructive feedback to improve service quality. Conduct regular team meetings, coaching, and performance reviews. Prepare reports on team performance, call metrics, and customer feedback. Coordinate with internal departments for smooth resolution of customer issues. Handle escalated calls and ensure prompt issue resolution. Help in Recruit, train, and onboard new call center agents as needed. Implement best practices and process improvements to increase productivity and efficiency. Ensure adherence to company policies, scripts, and quality standards. Requirements Bachelors degree in any discipline; additional certification in customer service is a plus. Minimum 8 years of experience in a call center, with at least 5 years in a team lead or managerial role. Strong communication and interpersonal skills. Proven ability to lead and motivate a team to achieve targets. Knowledge of call center software, CRM tools, and reporting systems. Excellent analytical and problem-solving skills. Ability to work under pressure and manage stressful situations calmly. Strong customer focus with a passion for delivering excellent service. Age must be below 35 years. Proficiency in MS Office, especially Excel and reporting dashboards. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in

We are looking for Immediate joiners only. Job Summary We are looking for a seasoned and detail-oriented Senior Finance Manager to lead and oversee the entire finance and accounting function of our organization. The ideal candidate will be responsible for financial planning, statutory compliance, budgeting, reporting, and ensuring the financial health and integrity of the company. The role also demands strong leadership skills to guide and manage the finance team effectively. Key Responsibilities Lead and manage the finance and accounts team ensuring accurate and timely financial reporting. Prepare monthly, quarterly, and annual financial statements, including Profit & Loss and Balance Sheet. Ensure compliance with all statutory requirements such as GST, TDS, PF, PT, and Income Tax filings. Coordinate and manage external/internal audits and ensure timely completion. Oversee budgeting, forecasting, and variance analysis for various departments. Implement strong internal controls and improve financial processes and systems. Monitor cash flow, working capital, and fund flow on a regular basis. Manage banking operations, loan documentation, and relationship with financial institutions. Ensure timely filing of returns and statutory dues with complete documentation. Provide financial insights and support to the management for strategic decision-making. Requirements Chartered Accountant (CA) or MBA Finance with 10+ years of relevant experience. Proven experience in handling end-to-end financial functions in a manufacturing or product-based industry. Strong understanding of Indian taxation laws, Companies Act, and financial compliance. Proficient in Tally, MS Excel, and other financial tools/software. Excellent leadership and team management skills. Strong analytical, problem-solving, and decision-making abilities. Experience in managing audits, statutory filings, and legal compliances. High level of integrity, professionalism, and accountability. Ability to work under pressure and meet tight deadlines. Excellent written and verbal communication skills. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you'll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don't just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , youve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in

We are looking for Immediate joiners only. Job Summary We are looking for a highly dynamic and results-driven Senior Marketing Officer who will function at a strategic level similar to a Chief Marketing Officer. The candidate will be responsible for driving end-to-end marketing initiatives, including lead generation, lead conversion, brand positioning, and digital presence. As the face of our marketing function, the individual will act as a brand ambassador and work closely with leadership to ensure high ROI on all marketing efforts. Key Responsibilities Develop and execute strategic marketing plans focused on lead generation and conversion. Monitor and analyze campaign performance metrics to ensure strong ROI. Establish and promote the brands digital identity across platforms. Act as the face of the brand in online and offline marketing efforts. Collaborate with sales teams to align marketing strategies with business goals. Manage digital campaigns including Google Ads, Meta Ads, and SEO/SEM initiatives. Oversee marketing content creation (videos, blogs, newsletters, etc.) and ensure brand consistency. Track market trends, competitors, and customer insights to inform marketing strategies. Plan and execute online and offline brand-building campaigns and events. Manage marketing budgets, vendors, and internal teams to ensure timely and cost-effective deliverables. Requirements Masters degree in Marketing, Business Administration, or a related field. 812 years of marketing experience, with at least 5 years in a leadership or strategic role. Proven experience in B2B/B2C lead generation and performance marketing. Strong knowledge of digital marketing tools, CRMs, analytics platforms, and campaign management. Excellent communication and presentation skills; able to represent the brand externally. Deep understanding of marketing funnels, customer journeys, and conversion optimization. Creative, analytical, and hands-on with a problem-solving attitude. Ability to work in a fast-paced environment and handle multiple projects simultaneously. Experience in managing agencies, freelancers, and cross-functional internal teams. Exposure to the FMCG, manufacturing, appliances, or consumer goods sector will be an advantage. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees’ achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in