The job involves serving as a communication partner to medical professionals and their teams, ensuring efficient execution of demand generation programs to increase the corporate client base. You will need strong communication and interpersonal skills to build the right working relationships with clients, along with creative lateral thinking abilities for creating new markets. Devising new and original strategies and techniques necessary for achieving the targets will also be a key responsibility. Designing workflow, vision, and target audience for the corporate vertical, meeting with doctors to develop relationships, and giving presentations for the range of services at designated hospitals and doctors will be part of your regular tasks. You will also be responsible for strategic tie-ups and alliances with brands critically centric to growth. Understanding client requirements and project specifications, communicating updates of the portal with concerned onboard doctors, and ensuring quality service by establishing and enforcing organizational standards are essential aspects of this role. Furthermore, you will be expected to create presentations of the organization and its service offerings, as well as prepare, review, and recommend process optimization reports. The ideal candidate should have a Bachelor's in Science Education (B.S.E), B.COM, or be a graduate from any stream. Candidates with experience in corporate communication and business development from the information technology sector are preferred for this position.,
As a customer service representative at Bonvive India Limited, you will play a crucial role in ensuring customer engagement, service orientation, and quality delivery. Your responsibilities will include managing inbound and outbound voice processes, handling customer service inquiries, and monitoring workloads to ensure efficient resolution of customer issues. It will be essential for you to identify and assess customer needs in order to achieve satisfaction, demonstrating strong phone etiquette and active listening skills throughout the process. You will be expected to have hands-on experience with service desk ticketing systems, be familiar with web portals and mobile applications, and maintain a positive, empathetic, and professional attitude towards customers at all times. Additionally, you will need to acknowledge and resolve customer complaints, keep users informed of progress, and log all relevant service request details while allocating categorization and prioritization codes accordingly. Furthermore, you will be responsible for keeping records of customer interactions, transactions, comments, and complaints, as well as conducting customer satisfaction call-backs and surveys to ensure continuous improvement in service quality. Your role will also involve understanding customer needs and developing plans to address them effectively. The ideal candidate for this position will be a graduate from any stream, with a preference for candidates with prior experience in voice processes and customer service. Female candidates are particularly encouraged to apply. If you are passionate about delivering exceptional customer service, possess excellent communication skills, and thrive in a fast-paced environment, we welcome you to join our dynamic team at Bonvive India Limited.,
Job Description As a member of Bonvive India Limited, you will be responsible for managing the front office operations in a professional and efficient manner. Your primary duties will include handling inbound and outbound calls, monitoring visitor access, and ensuring security protocols are followed. Additionally, you will be expected to provide general administrative and clerical support, as well as coordinate with the administration team. To excel in this role, you should possess excellent communication skills, both verbal and written. Your ability to multitask and prioritize tasks will be crucial in managing the front office effectively. A positive attitude, strong work ethic, and good listening skills are essential qualities for success in this position. Moreover, your interpersonal skills will be key in interacting with visitors and colleagues. Candidates with prior experience as a Receptionist or Admin Assistant in the Information Technology or healthcare sector will be given preference due to their familiarity with the industry-specific requirements and practices. If you are a presentable and confident professional with a commitment to excellence and a proactive approach to your work, we invite you to apply for this exciting opportunity at Bonvive India Limited.,